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User Documentation December 2013 BMC ProactiveNet Performance Management - Veritas Volume Manager Monitoring Version 2.5.00
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User Documentation December 2013

BMC ProactiveNet PerformanceManagement - Veritas VolumeManager MonitoringVersion 2.5.00

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Contacting BMC SoftwareYou can access the BMC Software Web site at http://www.bmc.com/. From this Web site, you canobtain information about the company, its products, corporate offices, special events, and careeropportunities.

United States and Canada Outside United States and Canada

Address BMC Software, Inc.2101 CityWest Blvd. Houston TX 77042-2827

Telephone (01) 713 918 8800

Telephone 713 918 8800 or 800 841 2031

Fax (01) 713 918 8000

Fax 713 918 8000

Copyright 2006 BMC Software, Inc. or licensors, as an unpublished work. All rights reserved.

BMC Software, the BMC Software logos, and all other BMC Software product or service names areregistered trademarks or trademarks of BMC Software, Inc.

IBM is a registered trademark of International Business Machines Corporation.

DB2 is a registered trademark of International Business Machines Corporation.

Oracle is a registered trademark, and the Oracle product names are registered trademarks ortrademarks of Oracle Corporation.

All other trademarks belong to their respective companies.

BMC Software considers information included in this documentation to be proprietary and confidential.Your use of this information is subject to the terms and conditions of the applicable End User LicenseAgreement for the product and the proprietary and restricted rights notices included in thisdocumentation.

Restricted Rights Legend

U.S. Government Restricted Rights to Computer Software. UNPUBLISHED -- RIGHTS RESERVEDUNDER THE COPYRIGHT LAWS OF THE UNITED STATES. Use, duplication, or disclosure of any dataand computer software by the U.S. Government is subject to restrictions, as applicable, set forth inFAR Section 52.227-14, DFARS 252.227-7013, DFARS 252.227-7014, DFARS 252.227-7015, andDFARS 252.227-7025, as amended from time to time. Contractor/Manufacturer is BMC Software, Inc.,2101 CityWest Blvd., Houston, TX 77042-2827, USA. Any contract notices should be sent to this

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You can obtain technical support by using the Support page on the BMC Software Web site or bycontacting Customer Support by telephone or e-mail. To expedite your inquiry, please see "BeforeContacting BMC Software."

Support Web Site

You can obtain technical support from BMC Software 24 hours a day, 7 days a week at http://www.bmc.com/support_home. From this Web site, you can

Read overviews about support services and programs that BMC Software offers:

Find the most current information about BMC Software products

Search a database for problems similar to yours and possible solutions

Order or download product documentation

Report a problem or ask a question

Subscribe to receive e-mail notices when new product versions are released

Find worldwide BMC Software support center locations and contact information, including e-mailaddresses, fax numbers, and telephone numbers

Support by Telephone or E-mail

In the United States and Canada, if you need technical support and do not have access to the Web,call 800 537 1813. Outside the United States and Canada, please contact your local support center forassistance. To find telephone and email contact information for the BMC Software support center thatservices your location, refer to the Contact Customer Support section of the Support page on the BMCSoftware Web site at http://www.bmc.com/support_home.

Before Contacting BMC Software

Before you contact BMC Software, have the following information available so that Customer Supportcan begin working on your problem immediately:

Product information

product name

product version (release number)

license number and password (trial or permanent)

Operating system and environment information machine type operating system type, version, andservice pack or other maintenance level such as:

PUT or PTF

system hardware configuration

serial numbers

related software (database, application, and communication) including type, version, andservice

pack or maintenance

level

Sequence of events leading to the problem

Commands and options that you used

Messages received (and the time and date that you received them)

product error messages

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Table of Contents 4

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Table of Contents...........................................................................................................................13User Goals and Features

...........................................................................................................................13Business Value

...........................................................................................................................14Requirements

...........................................................................................................................14System Requirements

...........................................................................................................................14Software Requirements

...........................................................................................................................15Security Requirements

...........................................................................................................................20Adding Central Monitoring Administration Tags

...........................................................................................................................22Preparing for Installation

...........................................................................................................................23Creating a Component Installation Package

...........................................................................................................................25Editing a Component Installation Package

...........................................................................................................................26Downloading and Installing an Installation Package

...........................................................................................................................28Configuring General Settings

...........................................................................................................................29Managing Policies

...........................................................................................................................30Configuring Monitor Settings

...........................................................................................................................32Configuring Veritas Volume Manager KM

..................................................................................................................32Configuring the User Account

..................................................................................................................34Enabling the Debug Mode

..................................................................................................................38Configuring the Maximum Number of Instances

..................................................................................................................41Configuring the Multi-Node Monitoring Mode

..................................................................................................................44Configuring the VxVM Discovery Overrides (Optional)

...........................................................................................................................47Filtering Elements to Monitor

...........................................................................................................................52Navigating the BMC ProactiveNet Operations Console

...........................................................................................................................55Adding attributes to the graph

...........................................................................................................................56Viewing and manipulating attribute graphs

...........................................................................................................................56Viewing monitors for a device

...........................................................................................................................57Changing thresholds

...........................................................................................................................57Managing Baselines and Key Performance Indicators

...........................................................................................................................61Veritas Volume Manager KM

...........................................................................................................................62VxVM Daemon

...........................................................................................................................63VxVM Daemons

...........................................................................................................................63VxVM Disk Device

...........................................................................................................................65VxVM Disk Group

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...........................................................................................................................66VxVM Disk Groups

...........................................................................................................................67VxVM Disk Path

...........................................................................................................................67VxVM Log

...........................................................................................................................68VxVM Logs

...........................................................................................................................69VxVM Plex

...........................................................................................................................71VxVM Subdisk

...........................................................................................................................73VxVM Volume

...........................................................................................................................76VxVM Replicated Volume Group

...........................................................................................................................77VxVM Replication Link

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Support Information

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This section contains information about how to contact Customer Support and the levels of supportoffered for this and other releases.

If you have problems with or questions about a BMC product, or for the latest support policies, seethe Customer Support website at http://www.bmc.com/support. You can also access productdocuments and search the Knowledge Base for help with an issue at http://www.SentrySoftware.com. If you do not have access to the web and you are in the United States orCanada, contact Customer Support at 800 537 1813. Outside the United States or Canada, contactyour local BMC office or agent.

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Legal Notices

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© Copyright 2011 BMC Software, Inc.

BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc.,are registered with the U.S. Patent and Trademark Office, and may be registered or pendingregistration in other countries. All other BMC trademarks, service marks, and logos may be registeredor pending registration in the U.S. or in other countries. All other trademarks or registeredtrademarks are the property of their respective owners.

Linux is the registered trademark of Linus Torvalds.

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may betrademarks of their respective owners.

UNIX is the registered trademark of The Open Group in the US and other countries.

The information included in this documentation is the proprietary and confidential information of BMCSoftware, Inc., its affiliates, or licensors. Your use of this information is subject to the terms andconditions of the applicable End User License agreement for the product and to the proprietary andrestricted rights notices included in the product documentation.

BMC Softw are Inc.2101 CityW est Blvd, Houston TX 77042-2827, USA713 918 8800Customer Support: 800 537 1813 (United States and Canada) or contact your local support center

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Release Notes v2.5.00

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What's newBMC ProactiveNet Performance Management - Veritas Volume Manager Monitoring now monitorsVeritas Volume Replicator (VVR) and provides useful information about Replicated VolumeGroups (RVG) and RLINKs.

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Key Concepts

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The pages in this section provide a high-level overview of the product.

User Goals and Features

Business Value

Requirements

Note that for convenience and brevity, reference to BMC ProactiveNet Performance Management - Veritas VolumeManager Monitoring, may also be made as Veritas Volume Manager KM.

User Goals and Features

Veritas Volume Manager KM enables you to monitor the following in your environment:

Server: monitors overall health of the Veritas Volume Manager and it is critical daemons.

Disks and Multi Paths: monitors the health of disk devices and dynamic multi-pathing (DMP).

Logs: checks regularly for any errors in the system and event logs and monitors the log spaceutilization.

Logical Volumes: automatically discovers and monitors volumes, plexes and subdisks.

Replication (VVR): monitors status and performance of replicated volume groups (RVGs) andreplication links (RLINKs).

Performance: collects I/O performance statistics at disk, volume, plex & subdisk levels to helpidentify any bottlenecks.

Business Value

BMC ProactiveNet Performance Management - Veritas Volume Manager Monitoring provides currentand historical information through a centralized console so you can easily view and manage yourentire Veritas Volume Manager environment. The product collects and brings critical performancedata and useful metrics into the BMC ProactiveNet Performance Management environment andenables SAN Administrators to be warned whenever a problem occurs in their Veritas VolumeManager environment.

BMC ProactiveNet Performance Management - Veritas Volume Manager Monitoring:

Enhances productivity

Ensures availability of all components of Veritas Volume Manager (disks, paths, volumes,replicated volume groups, replication links, plexes and subdisks)

Collects I/O metrics at different layers to pinpoint any performance bottlenecks

Maintains integrity

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Requirements

Before installing the Veritas Volume Manager KM, verify the:

system requirements

software requirements

security requirements.

System Requirements

Operating System Operating System Version

Microsoft Windows Microsoft Windows Server 2003 and 2008, all versions supported by BMC PATROL Agent3.7 and greater

Linux All distributions supported by BMC PATROL Agent 3.7 and above

Oracle Solaris 8, 9, 10, supported by BMC PATROL Agent 3.7 and above

HP-UX 11x, supported by BMC PATROL Agent 3.7 and above

IBM® AIX 5.x, 6.x, supported by BMC PATROL Agent 3.7 and above

If the operating system is upgraded (or downgraded) at a later date, you will need to reload commands for the VeritasVolume Manager KM.

Software Requirements

BMC ProactiveNet Performance Management - Veritas Volume Manager Monitoring supports:

Software Version

Veritas Volume Manager™ (included in Veritas StorageFoundation Suites)

4.5, 5.0, 5.1, 6.x

BMC Software PATROL Agent 3.7.x, 3.8.x, 3.9.x, 9.x

BMC Software PATROL Console 3.4.x, 3.5.x, 7.x

BMC Portal 2.3.x, 2.4.x, 2.5.x, 2.6.x, 2.7.x, 2.8.x

BMC ProactiveNet Performance Management 8.x, 8.5.x, 8.6.x, 9.x

Version 2.5 of BMC ProactiveNet Performance Management - Veritas Volume Manager Monitoring does not supportVeritas Volume Manager versions before 3.2 and PATROL Agent versions before 3.4.

If the operating system is upgraded (or downgraded) at a later date, you will need to reload commands

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for the Veritas Volume Manager KM.

Additional Software Requirements

The following table contains a list of additional software requirements of BMC ProactiveNetPerformance Management - Veritas Volume Manager Monitoring:

Purpose Software Version

When running Veritas Volume Manager KM withsudo user account on Solaris, HP-UX, AIX or Linuxmanaged nodes

Sudo (superuser do) 1.6.7 or later

When running Veritas Volume Manager KM onLinux managed nodes

Korn shell binary (/bin/ksh) Any

When running Veritas Volume Manager KM onMicrosoft Windows x64 managed nodes

Reg.exe patch KB948698(http://support.microsoft.com/kb/948698)

Any

The Microsoft Windows x64 Reg.exe patch, KB948698 is required to allow access to 64-bit registry keysfrom PATROL Agent. Access the above patch site from the managed node to obtain the correct patch forthat platform.

Security RequirementsBy default, Veritas Volume Manager is installed and run as the root user (on Unix) or asadministrator user (on Microsoft Windows).

BMC ProactiveNet Performance Management - Veritas Volume Manager Monitoring needs to be runas a user account with administrative privileges to read and execute Veritas Volume Managerapplication programs and file systems. Login details of this user are configured in the KM during theconfiguration. The password is stored in the PATROL Agent in a DES encrypted format.

The encrypted password can be viewed by any user who has access to the PATROL Agent configurationvariables (pconfig). This user could then execute PSL statements using the encrypted password throughthe PATROL Console. This can be prevented by setting up an appropriate Access Control List (ACL) forusers. Please refer to the PATROL Agent Reference Manual for details on how to set up an ACL.

One of the following user accounts can be used for configuring the login details of the KM:

1. root user (Unix) or administrator user (Microsoft Windows)

2. a non-root user, such as patrol, with sudo privileges on Veritas Volume Manager to executeapplication programs and access the file systems (Unix only)

3. a non-root (Unix) or non-administrator (Microsoft Windows) account, such as patrol, configuredin Veritas Volume Manager application to administer the Veritas Volume Manager application

Refer to the Veritas Volume Manager System Administrator’s Guide for details on how to set up this type of account.

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Access Permissions

The Veritas Volume Manager KM user needs “read & execute” permission to executable and libraryfiles under the paths listed below. The Veritas Volume Manager installation path INSTALL_PATH,referenced in the tables below is normally /opt/VRTSvxvm (on Unix) or C:\Program Files\Veritas\Volume Manager x.x (on Microsoft Windows).

Executable and Library Files accessed by Veritas Volume Manager KMUser

Unix Microsoft Windows

INSTALL_PATH/bin INSTALL_PATH/lib/usr/sbin/*

INSTALL_PATH\vx*.exe

If the KM is enabled to failover in a clustered environment, the login user needs execute permissionsto the following cluster commands:

/opt/VRTSvcs/bin/hagrp (in Veritas Cluster Server)

vxdctl (in Veritas Cluster File System)

/usr/cluster/bin/clrg (in Oracle Solaris Cluster)

C:\Windows\sysnative\cluster (in Microsoft Cluster)

The Veritas Volume Manager KM includes some scripts which should be executable by the PATROLAgent user and the Veritas Volume Manager KM user. These scripts are stored under KM_HOMEpath, normally PATROL_HOME/lib/VVM.

In addition to these Veritas Volume Manager commands, Veritas Volume Manager KM executes other operating systemcommands, such as ps, uname which may not require special privileges.

To list all OS commands used by the Veritas Volume Manager KM, execute the following PSL codefrom the PATROL Console, using PSL Task menu, after installing and loading the KM.

i=0; sudoers="";foreach var (grep("^/Runtime/VVM/CommandControls/",pconfig("LIST"))){ ctl=get(var); opt=ntharg(grep("Option",ctl),"2-"," ="); nsa=ntharg(grep("NoSudoAttempt",ctl),"2-"," ="); sua=ntharg(grep("SingleUserAttempt",ctl),"2-"," ="); typ=ntharg(grep("CommandType",ctl),"2-"," ="); cmd=nthargf(grep("CommandText",ctl),"2-","=","=");

if((typ == "")||(typ == "OS")) { met=""; if(opt == "NoLogin") { met = "(run as patrol user)"; } elsif(nsa == "YES") { met = "(run as configured user without sudo)"; } elsif(sua == "YES") { met = "(run as supplied user - used in menu)"; } else { scmd=cmd; s=index(scmd,"%sudo");

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if(s) { scmd=replace(substr(scmd,s,length(scmd)),"%sudo",""); } sudoers=union(sudoers,ntharg(ntharg(scmd,1,"|"),"1-"," "," ")); } printf("(%2d) %-30s %-40s: %s\n",i++,ntharg(var,"5","/"),met,cmd); }}

printf("\n\nCommands used with sudo:\n%s",sort(sudoers));

The PATROL Agent user (normally patrol) needs “read & execute” permission to following paths andfiles:

/var/adm/messages (on Solaris)

/var/adm/syslog/syslog.log (on HP-UX)

/var/log/messages (on Linux and AIX)

If a monitored log file cannot be read by the PATROL Agent user, it will be copied to KM_TEMP pathusing the configured login account, and processed by the PATROL Agent user. On completion the copiedlog file will be removed. This may increase the file system usage under KM_TEMP temporarily duringthis activity.

On Windows platforms the Veritas Volume Manager installation is identified by checking the MicrosoftWindows Registry: HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\VxSvc\

The configured login user should have sufficient privileges to run regedit command on the managednode.

Sudo User for Operating System Access

If a non-root user with sudo privileges is preferred as the Veritas Volume Manager KM user,configure the account as a sudoer through the visudo utility using code appropriate for your platformas detailed below. This user should be able to execute VxVM commands and OS commands.

The code below also applies to all non-root users who may execute Veritas Volume Manager KMadministration and report menu commands using their sudo privileges. The KM accepts any non-rootuser with the following sudo configuration in the sudoers file. Please replace user1, user2, user3 withappropriate KM user name. The Veritas Volume Manager installation path INSTALL_PATH, referencedbelow is normally /opt/VRTS and PATROL_HOME is the path where the PATROL Agent is installed(including the target, like /opt/bmc/Patrol3/Solaris29-sun4/).

This non-root sudo user configured in the KM will be able to execute Veritas Volume Managercommands. To prevent unauthorized access, ensure this user is only used within the KM and not madepublic for general use.

Entering the non-root sudo user with ‘Use Sudo’ option selected in to the login configuration dialog,before updating the sudoers file, will generate sudo errors. Also if the sudo user is configureddifferently, the KM may run sudo commands using incorrect sudo settings, which may expose the sudouser password.

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On Solaris:User_Alias VVMKMUSERS = user1, user2, user3Defaults:VVMKMUSERS !lecture,!authenticate,\env_keep+="LD_LIBRARY_PATH INSTALL_PATH KM_HOME KM_TEMP",env_resetVVMKMUSERS ALL=/bin/*,/sbin/*,/usr/bin/*,/usr/sbin/*,\INSTALL_PATH/bin/*,\PATROL_HOME/lib/VVM/*,PATROL_HOME/bin/*

user1, user2, user3 must be replaced with username(s) used by the KM; INSTALL_PATH and PATROL_HOME with therelevant paths.

On HP-UX:User_Alias VVMKMUSERS = user1, user2, user3Defaults:VVMKMUSERS !lecture,!authenticate,\env_keep+="SHLIB_PATH INSTALL_PATH KM_HOME KM_TEMP",env_resetVVMKMUSERS ALL=/bin/*,/sbin/*,/usr/bin/*,/usr/sbin/*,\INSTALL_PATH/bin/*,\PATROL_HOME/lib/VVM/*,PATROL_HOME/bin/*

user1, user2, user3 must be replaced with username(s) used by the KM; INSTALL_PATH and PATROL_HOME with therelevant paths.

On AIX & Linux:User_Alias VVMKMUSERS = user1, user2, user3Defaults:VVMKMUSERS !lecture,!authenticate,\env_keep+="LIBPATH INSTALL_PATH KM_HOME KM_TEMP",env_resetVVMKMUSERS ALL=/bin/*,/sbin/*,/usr/bin/*,/usr/sbin/*,\INSTALL_PATH/bin/*,\PATROL_HOME/lib/VVM/*,PATROL_HOME/bin/*

user1, user2, user3 must be replaced with username(s) used by the KM; INSTALL_PATH and PATROL_HOME with therelevant paths.

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Planning

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Adding Central MonitoringAdministration TagsAdding Central Monitoring Administration tags should be taken into consideration before installation.

A policy specifies a set of actions to be taken when a specific condition on the BMC PATROL Agent isfulfilled. A policy enables you to perform the following actions:

Apply specific configuration to one or more BMC PATROL Agents

Configure thresholds and set baselines on BMC ProactiveNet Child Servers

Each policy is assigned a BMC ProactiveNet Central Monitoring Administration tag and each BMCPATROL Agent can have one or more tags assigned to it. When you assign a tag to a BMC PATROLAgent the associated policy is applied to the PATROL Agent. You can assign the tag value of a policyto a PATROL Agent in the following ways:

You can add a PATROL Agent and set the tag as part of the configuration process that youperform from Central Monitoring Administration. For details, see Managing downloads in CentralMonitoring Administration.

If the PATROL Agent has already been installed, use PATROL Configuration Manager to set thefollowing ruleset that provides the tags:/AgentSetup/Identification/Tags/TAG/tagName =tagDescription

For example if the tag which has to be applied is oracleTag, the ruleset is as follows/AgentSetup/Identification/Tags/TAG/oracleTag= “ORACLE MONITORING”

In BMC ProactiveNet version 9.0, the tag description is ignored, and only the tag name is used to evaluate the policy.

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Installing

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The creation of the Veritas Volume Manager KM installation package is performed directly from BMCProactiveNet Central Monitoring Administration. An installation package for a component can bedownloaded and installed on several servers. The component installation package can be edited andsaved under a new name.

With Central Monitoring Administration, administrators select monitor installation components, suchas the BMC PATROL Agent and monitoring solutions, from a repository to create an installationpackage. The components can then be installed together using the installation package.Administrators can reuse the installation packages, or deploy the packages to multiple computers.

Preparing for Installation

The BMC ProactiveNet Central Monitoring Repository is a requirement on the BMC ProactiveNetCentral Server where Central Monitoring Administration is enabled. The Central Monitoring Repositoryincludes the current versions of BMC components that you can use with BMC ProactiveNet.

After creating a component installation package, administrators can save the package to theMonitoring Installation Packages list for future use, or download the package on the current hostwithout saving the package. For saved packages, administrators can download and install thepackage on any host, or edit a package.

For supported 64-bit Linux versions, you must install the Linux runtime package, glibc.i686, version 2.3.4 or later.Without the Linux runtime package, BMC ProactiveNet component installations might fail.

For further details regarding the BMC ProactiveNet Central Monitoring Administration, please refer to the BMCdocumentation.

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23Creating a Component Installation Package

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Creating a Component InstallationPackageIf you want to import the entire repository, first download Central Monitoring Repository files fromthe BMC Electronic Product Distribution (EPD) facility, or copy the files from your installation kit, tothe BMC ProactiveNet Central Server file system.

To import a single or custom solution1. In the navigation pane of Central Monitoring Administration, click the Repository drawer and

select Manage Repository.

2. Click Import.

3. In the Import a New Solution dialog box, select Single solution or Custom solution.

4. Browse to a source file in one of the following formats: zip, tar, or tar.gz.The solution must be located on the local computer from which you are running the CentralMonitoring Administration web-based console.

5. (Custom solution, only) provide the following details:

Custom solutions name: The name of the custom solution, as it will be displayed in CentralMonitoring Administration.

Custom solution version: The version number for the custom solution. Values in the firsttwo version boxes are required.

6. Click Import.

The selected archive file is imported to the repository and extracted. You can close the windowduring the import process.

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24Creating a Component Installation Package

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To create a component installation package1. In the navigation pane of Central Monitoring Administration, click the Repository drawer and

select Monitoring Repository.

2. Click Add .

3. Select the operating system for which you want to create a package, and then select a platformon which you want to install the package.The list of components in the repository that are supported on the specified operating systemand platform is displayed.

4. From the Available components list, select components that you want to include in thepackage.

5. From the Version list, select the version of the component that you want to include in thepackage.You can select a specific version or you can select latest, which automatically updates thepackage with the latest versions of the components when new versions of those components areadded to the Central Monitoring Repository. By default, the appropriate BMC PATROL Agent for the operating system and platform that youchose is included in the Selected components list.

6. Click the right arrow button to move the selected components into the Selected Componentslist, and then click Next.The installation wizards for the products that you selected are displayed. They'll vary dependingon the products or components that you selected to include in the package. Go through thewizards to complete the installation.

7. The Installation Package Details is displayed. Verify that the operating system and platformare correct for the type of package that you want to create. Also verify that the components thatyou want to include are listed in the Included Components list. Provide the followinginformation:

Name: Enter a unique name for the package.

(Optional) Description: Enter a description of the package.The description is displayed in the Monitoring Installation Packages list on the MonitoringRepository window.

Format: Select a file compression format for the package.

8. Perform one or both of the following actions:

To save the package for future installation on the current host or other hosts, click SaveInstallation Package. The package is available in the Monitoring Installation Packageslist.

To download the package immediately, click Download.

If you click Download and do not click Save Installation Package, the package is not saved in the Monitoring InstallationPackages list for later use or editing.

9. When you are finished, click Close.

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Editing a Component InstallationPackageYou can edit any part of an existing component installation package except the operating system andplatform.

1. In the navigation pane of Central Monitoring Administration, click the Repository drawer andselect Monitoring Repository.

2. (Optional) To filter the list of packages, select an operating system from the Filter byOperating System list.

3. Select the row for a package and click Edit .

4. From the Available components list, add or remove components, and click Next.

5. Perform one or more of the following actions, depending on your requirements:

Edit the installation details of existing components.

Add installation details for new components.

Click Finish Update to skip to the Installation Package Details window.

If you add a component to the package, you must complete the configuration process. The Finish Update button showsan explanatory tooltip and does not skip to the Installation Package Details window.

6. In the Installation Package Details window, modify the following information as needed:

Name: To save your changes to the same package, do not change the name. To save thepackage under a unique name, change the name.

(Optional) Description: Enter a description of the package.The description is displayed in the Monitoring Installation Packages list on the MonitoringRepository window.

Format: Select a file compression format for the installation package.

7. Perform one or both of the following actions:

To save the package for future installation on the current host or other hosts, click SaveInstallation Package.The package is available through the Monitoring Installation Packages list.

To download the installation package immediately, click Download.

If you click Download and do not click Save Installation Package, the changes are not saved in the MonitoringInstallation Packages list for later use or editing.

8. When you are finished, click Close.

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Downloading and Installing anInstallation PackageYou can download an installation package and install the components on one or more hosts. Theinstallation runs silently with the information entered during package creation.

RecommendationIf you defined the BMC ProactiveNet Integration Service variable for PATROL Agents in theinstallation package, ensure the agents are started in phases. Do not start newly deployed agentsall at once. Start and configure monitoring for the agents in planned phases to reduce theperformance impact on the Integration Service nodes and on the BMC ProactiveNet Serverassociated with the automatic workflow process.

To download and install an installation package1. From the computer on which you want to install the package, log on to BMC ProactiveNet

Central Monitoring Administration.

2. (Optional) To filter the list of installation packages, select an operating system from the Filterby Operating System list.

3. Click the link for the installation package that you want to download.

4. Through the browser's download dialog box, save the installation package.

5. Extract the installation package as appropriate for your operating system. The package isextracted to the bmc_products directory on the current host.

6. From the bmc_products directory, run the installation utility for your operating system:

(UNIX or Linux) RunSilentInstall.sh

(Microsoft Windows) RunSilentInstall.exe

The package is installed on the current host. If the package includes a BMC PATROL Agent, the agentsends a configuration request by passing its tags to BMC ProactiveNet Central MonitoringAdministration, via the Integration Service. Central Monitoring Administration evaluates policies thatmatch the tags, determines the final configuration to be applied, and sends the configurationinformation back to the agent. Monitoring is based on the configuration information received by theagent.

If no policy matches the tags associated with the agent, the agent does not receive configurationinformation. The agent does not begin monitoring until a matching policy is created.

For further information regarding the Repository management, please refer to the BMC ProactiveNet Central MonitoringAdministration documentation.

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You configure monitoring of Veritas Volume Manager KM when you create a policy. A policy is atemplate containing the configuration of a PATROL Agent. A policy can be assigned to one or morePATROL Agents using a unique tag (Central Monitoring Administration tag), and a PATROL Agent canbe assigned one or more policies with different priorities.

If you have not already added the Central Monitoring Administration tag to your PATROL Agentsduring the solution installation, then you must manually assign the tag after you have configured thepolicy. For details, see Adding Central Monitoring Administration Tags.

Configuring General Settings

Through the General tab of the Add Policy dialog, you can create a new policy. A policy specifies aset of actions to be taken when a specific condition on the PATROL Agent is fulfilled. First andforemost, actions include monitor configuration. Once a monitor is configured, policies can alsospecify threshold creation and the setting of baselines. A policy can also include intelligent server-sidethresholds so that IT administrators can immediately be alerted on potential problems.

Field Instructions

Name Enter a policy name. Policy names must be unique. In an environment with tenants, policy names must be unique for a single tenant

Tenant(For environments withtenants)

Select a tenant name. See Policies and tenants for details.

Global indicates a policy applicable to all tenants.

Provider indicates a policy applicable to the cloud service provider

Enable policy Select this option to enable the policy, or clear the option to disable the policy. The option isselected by default. If you clear the option, the policy and its associations remain intact, but thepolicy configuration is not applied until the policy is enabled again.

Precedence Enter a number from 0 to 999.

Description (Optional) Enter a policy description.

Tag Enter a Central Monitoring Administration tag.Policies are applied to BMC PATROL Agents with matching tags.Tags are case sensitive and cannot contain spaces or any of the following characters: /, \, {, },<, >, ‘, “, &.

Policy precedence

When more than one policy is applied to a BMC PATROL Agent and BMC ProactiveNet Child Server,configuration is a union of every attribute defined by the policies. If a conflict arises (that is, twopolicies configure the same attributes), it is resolved in one of the following ways:

Policies with the same tag: If conflicting policies have the same tag, the precedence valuedetermines the order the policies are applied. The policy with the lower number value forprecedence is the policy from which the final configuration is applied.

Policies with different tags: If conflicting policies have different tags, then the policies areapplied according to the order they are listed on the BMC PATROL Agent. The policy listed laston the agent is the policy from which the final configuration is applied.

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Managing PoliciesThis topic provides general instructions for the following policy management tasks: editing, deleting,enabling and disabling.

Before you begin

Enable Central Monitoring Administration and log on to Central Monitoring Administration. Refer tothe BMC documentation and more especially to the section Enabling and configuring CentralMonitoring Administration for details.

Policies with only threshold configuration or server side configuration are applicable only after a policy with monitorconfiguration is applied.

To edit a monitoring policy1. In the navigation pane of Central Monitoring Administration, click the Policies drawer and select

a policy view.

2. Select a policy and click Edit .

3. Edit the Configuring general settings of the policy.

4. Edit information on one or more of the following tabs:

Configuring monitor settings.

Configuring threshold settings.

5. Click Update.

To delete a monitoring policy

Deleting a policy deletes all monitor instances and most settings configured through the policy. Devicesremain in the User Groups to which they have been added.

1. In the navigation pane of Central Monitoring Administration, click the Policies drawer and selecta policy view.

2. Select one or more policies and click Delete .

3. Click Yes to confirm deletion.

To enable or disable a monitoring policy

Enable or disable policies for maintenance and troubleshooting. When a policy is disabled, the policyand its associations remain intact, but the policy configuration is not applied until the policy isenabled again.

1. In the navigation pane of Central Monitoring Administration, click the Policies drawer and selecta policy view.

2. Select one or more policies and click Enable or Disable.

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Configuring Monitor Settings

When you create or edit a policy, you can add and configure monitor types. The Add MonitorTypes dialog box presents configuration fields for compatible BMC PATROL monitoring solutions thatare located in the Central Monitoring Repository. For a list of monitoring solutions that you canconfigure through Central Monitoring Administration, see the Monitoring solutions configurablethrough Central Monitoring Administration chapter in the BPPM online documentation.

For configuration details for a specific monitor type, see the monitor documentation. To configurecustom monitoring solutions through Central Monitoring Administration, ensure the solution isstructured correctly; for details, see the Building a PATROL Knowledge Module Developers Guide onBMC Support website.

To configure the Monitor Type settings using the AddMonitor Types dialog box

To add a monitor type:

1. In the navigation pane of Central Monitoring Administration, click the Policies drawer and selecta policy view.

2. Click Add to display the Add Policy dialog box.

3. Configure the policy general settings.

4. Click the Monitor Configuration tab.

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5. Click Add

Adding Monitor Types

6. From the Solution menu, select Veritas Volume Manager.

7. From the Version menu, select the required version.

8. From the Monitor Type menu, select the required monitor:

Monitor Type Description

Veritas Volume Manager KM Required for all managed systems, where the KM credentials are provided and anyconfiguration overrides are entered.

VxVM Deamon Optional monitor type to customize the monitored deamons.

VxVM Disk Device Optional monitor type to customize disk devices.

VxVM Disk Group Optional monitor type to customize disk groups.

VxVM Disk Path Optional monitor type to customize disk paths.

VxVM Plex Optional monitor type to customize plexes.

VxVM Subdisk Optional monitor type to customize subdisks.

VxVM Volume Optional monitor type to customize volumes.

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VxVM Replicated VolumeGroup

Optional monitor type to customize RVGs

VxVM Replication Link Optional monitor type to customize RLINKs

Default Monitoring Not used.

Configuring Veritas Volume Manager KMBefore using Veritas Volume Manager KM, you'll have to configure its general settings. This sectionwill learn you how to:

configure the user account

enable the debug mode

configure the maximum number of instances

configure the multi-node monitoring mode

configure the node discovery overrides (Optional).

Configuring the User AccountA user account with administrative privileges must be configured in BMC ProactiveNet to read andexecute the Veritas Volume Manager application programs and file systems. Depending on theoperating systems used, several options will be available.

On Unix platforms, you can use the following user accounts:

a root user

a non-root user, such as patrol, that has sudo privileges on Veritas Volume Manager to executeapplication programs and access file systems

a non-root account, such as patrol, configured in the Veritas Volume Manager application toadminister the Veritas Volume Manager application.

On Windows platforms, you can use the following user accounts:

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an administrator user

a non-administrator account, such as patrol, configured in the Veritas Volume Managerapplication to administer the Veritas Volume Manager application.

To configure the user account1. Add or edit a monitor type

2. From the Monitor Type menu, select Veritas Volume Manager KM

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3. In the Hostname field, enter:

localhost to apply these settings to all PATROL Agents installed on the Veritas VolumeManager servers

a hostname or IP address to apply these settings to a specific server

3. Set the VxVM Credentials:

To use the default PATROL Agent Account, check the Use Agent Default Account box

To use a different user account, enter the login details in the Username and Password fields

(Unix Only) If the user account has sudo privileges, check the Use Sudo box and indicate thesudo binary file path (by default: /usr/local/bin/sudo)

5. Click the Advanced button if you need to configure:

the debug mode

the maximum number of instances

the multi-node monitoring mode

the VxVM discovery overrides (Optional).

6. Click Add to List.

7. Click Update.

Enabling the Debug ModeWhen you encounter an issue and wish to report it to Sentry Software, you will be asked to enablethe Debug Mode and provide the debug output to the Sentry Software support team.

To enable the debug mode1. Edit a Veritas Volume Manager KM monitor type:

In the navigation pane of Central Monitoring Administration, click the Policies drawer andselect a policy view

Select a policy and click Edit

In the Monitor Configuration tab, select Veritas Volume Manager KM monitor type and

click Edit

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Editing the Veritas Volume Manager Monitoring Settings

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2. From the List - VxVM Monitoring Settings, select the host or localhost

3. Click the Advanced button

Editing the Veritas Volume Manager Advanced Settings

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4. Click the Debug button

Configuring the Debug Mode

5. Select all the elements for which you want to obtain debug information

6. In the Options section, indicate:

when the system must stop logging debug information. The required format is: YYYY/MM/DDHH:MM:SS

where the debug file will be stored. The default path is: <PATROL_HOME>/lib/VVM/debug

7. Click Close on all pop-ups.

When the debug end time is reached, a tar/zip file is automatically created under <PATROL_HOME>/lib/VVM/ and can be sent to the BMC Support for help. It is also recommended to check the VVM.logfile, stored in <PATROL_HOME>/log, for any error.

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Configuring the Maximum Number of Instances1. Edit a Veritas Volume Manager KM monitor type:

In the navigation pane of Central Monitoring Administration, click the Policies drawer andselect a policy view

Select a policy and click Edit

In the Monitor Configuration tab, select a Veritas Volume Manager monitor type and click

Edit

Editing the Veritas Volume Manager Monitoring Settings

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2. From the List - VxVM Monitoring Settings, select the host or localhost

3. Click the Advanced button

Advanced Settings

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4. Click the Instance Max button

5. For each monitored element, indicate the maximum number of instances to be displayed

6. Enter 0 in the relevant field to disable the monitoring of a specific element

7. Click Close on all pop-ups.

No maximum number of instance monitored by the KM is set by default.

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Configuring the Multi-Node Monitoring ModeIf the Veritas Volume Manager environment is installed in a cluster using Veritas Cluster Server,Veritas Cluster File System, Oracle Solaris Cluster or Microsoft Cluster, Veritas Volume Manager KMmust be installed on all the cluster nodes to enable continuous monitoring and avoid single point offailure. To avoid duplicate alerts from multiple nodes, it is recommended to configure the solution tooperate in multi-node monitoring mode.

To configure the multi-node monitoring mode1. Edit a Veritas Volume Manager KM monitor type:

In the navigation pane of Central Monitoring Administration, click the Policies drawer andselect a policy view

Select a policy and click Edit

In the Monitor Configuration tab, select Veritas Volume Manager KM monitor type and click

Edit

Editing the Veritas Volume Manager KM Monitor Type

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2. From the List - VxVM Monitoring Settings, select the host or localhost

3. Click the Advanced button

Advanced Settings

4. Select Enable Multi-node Monitoring Mode and click the Multi-node M... button

Configuring Multi-node Mode

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5. Configure the Multi-node Mode:

Select the appropriate Cluster Application.

Indicate the Failover Group Name. Leave this field blank if you have previously selectedVeritas Cluster File System. Then the Veritas Volume Manager KM will monitor the entirecluster from the active master system, which is identified by “vxdctl -c mode” command. Thismethod requires vxconfigd in enable mode with its clustered state active.

In the Monitoring Node Names field, name all the nodes where the solution is installed. Thelist must be delimited by commas.

6. (Optional) Allow the solution to check the monitoring mode of the remote PATROL Agents. If the Remote PATROL Agent Checking is disabled, the solution will monitor actively through activeVVM Server system or on the node where failover group is online and will not check themonitoring status of the other nodes through PATROL Agent:

Check the Enable Remote PATROL Agent Checking box.

Click the Remote Agent button

Configuring the Remote Agent

In the Monitoring Node Name field, indicate the cluster node used for multi-node modefailover

Indicate all the information required to communicate with the remote PATROL Agent (protocol,

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port number, and credentials)

In the Number of Attempts field, indicate how many times the solution will try tocommunicate with the remote PATROL Agent before failing over

Enter the timeout between attempts

Click Add to List

Resume the procedure for all the nodes previously listed in step 5

7. Click Close on all pop-ups.

Veritas Volume Manager will then be monitored through the active or online node. The other nodes,which are standing by for a failover, will be in passive multi-node mode and only the local VeritasVolume Manager KM components will be monitored.

If a managed node is unable to determine the system which should be in Active Multi-node Mode, it will change toTemporary Single-node Mode.

Configuring the VxVM Discovery Overrides (Optional)The solution automatically discovers the Veritas Volume Manager installation path, the DSM_DIR andDSM_LOG directory paths, the DSM_CONFIG file path, the temporary directory path used by theVeritas Volume Manager KM, the node type, and the node status. This information can however beoverridden.

To configure VxVM discovery overrides1. Edit a Veritas Volume Manager KM monitor type:

In the navigation pane of Central Monitoring Administration, click the Policies drawer andselect a policy view

Select a policy and click Edit

In the Monitor Configuration tab, select a Veritas Volume Manager monitor type and click

Edit

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Editing the Veritas Volume Manager KM Monitor Type

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2. From the List - VxVM Monitoring Settings, select the host or localhost

3. Click the Advanced button

Advanced Settings

4. In the VxVM Node Discovery Overrides section, indicate:

the VxVM installation path

the temporary directory path

5. Click Close on all pop-ups

6. Click Modify Selection in the main window and click Update.

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Filtering Elements to MonitorBy default, the solution monitors all the elements discovered, which may represent an importantworkload to the agents and the BPPM servers. Because the monitoring of some elements may beirrelevant for various reasons, you can apply filters to indicate which elements will be monitored ornot.

Filtering options are available for all the VxVM monitor types.

To filter elements to monitor1. Add or edit a monitor type

2. Select the Monitor Type for which you wish to apply filters.

3. In the Hostname field, enter:

localhost to apply these settings to all PATROL Agents installed on Veritas Volume ManagerServers

a hostname or IP address to apply these settings to a specific server

4. Indicate which elements will be monitored:

Click the Filtering button

In the Keep Only... section, indicate the regular expression for the element to be monitoredand click Add to List

In the Exclude... section, indicate the regular expression for the element not to be monitoredand click Add To List

Resume procedure to keep and/or exclude as many elements as required

Click Close

5. If needed, manually add elements to be monitored:

Click the Manual Add button

Indicate the element to be monitored and click Add to List

Resume procedure to add as many elements as required

Click Close

6. Click Add to List.

7. Click Add.

8. Finally, Update the policy.

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Configuring Thresholds

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When you are creating or editing a policy, you can add and configure monitor thresholds. The AddThresholds dialog box presents threshold configuration fields for BMC ProactiveNet monitors thatare configured through Central Monitoring Administration.

For details about baselines and Key Performance Indicators (KPI), see BMC ProactiveNet CentralMonitoring Administration or BMC ProactiveNet documentation or refer to the Managing Baselinesand Key Performance Indicators section. For details about the monitored attributes, refer to thespecific monitor type in the Reference Guide section.

Before you begin

Ensure that monitor configuration is complete before thresholds are applied. Thresholds cannot beapplied to monitors that are not configured through Central Monitoring Administration. If you havenot done so already, define general policy details.

To add and configure monitor thresholds1. Open the Add Policy dialog box. Click for steps:

In the navigation pane of Central Monitoring Administration, click the Policies drawer andselect a policy view.

Click Add , or select an existing policy and click Edit .

2. Select the Threshold Configuration tab and click Add .

3. In the Add Thresholds dialog box, select an item from each of the following lists: Solution,Version, and Monitor Type. Configuration fields are displayed.

4. In the Scope list, the Instance option is automatically selected. Type an Instance Namestring or regular expression to apply threshold configuration to instances with matching patterns.Select Match Device Name to include the associated device and use the entire <deviceName>\<instanceName> string for pattern matching. Instance thresholds are applied to the matchedmonitor instance names or instance names patterns.You can use the following regular expression patterns for the instance name: ?, +, *, ( ), |, [ ],{ }, ,̂ $, .If the instance name contains one of the pattern characters (except for *), use a backslash ( \ )before the pattern character. For example, to enter the instance name Storage1 (1), enterStorage1 \(1\).

5. From the Attribute list, select a monitor attribute.

In the Attribute list, some attributes are designated as key performance indicators (KPIs). Depending on the monitoredenvironment and version, the list of KPIs might appear differently in the BMC ProactiveNet Operations Console.

6. From the Type of Threshold list, select the threshold type.

7. Select and enter values for the threshold parameters.

8. To continue configuration, perform one or more of the following actions in the Add Thresholdsdialog box, and then select a different monitor type, version, or solution:

To add the configuration details for the threshold to the Threshold Configuration tab, clickthe Add button at the bottom of the window.

To return the settings in the current window to default values, click the Reset button at thebottom of the window. The values on the current window are reset. Be sure to click the Addbutton to save the configuration on the Threshold Configuration tab.

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9. When you finish configuration, click Close. The configuration details are displayed in the table onthe Threshold Configuration tab.

10. When you finish configuring thresholds, click Save at the bottom of the Add Policy dialog box,or Update at the bottom of the Edit Policy dialog box.

After you save or update the policy, new threshold configurations are pushed to BMC PATROL Agentswith matching Central Monitoring Configuration tags.

To edit a threshold configuration1. On the Threshold Configuration tab, select a threshold definition, and click Edit.

2. Edit the configuration values and click Update.

3. When you finish editing the threshold configuration, click Close.

4. To save changes to the policy, click Update at the bottom of the Edit Policy dialog box.

After you update the policy, updated threshold configurations are pushed to BMC PATROL Agentswith matching Central Monitoring Configuration tags.

To delete a threshold configuration1. On the Threshold Configuration tab, select attributes, monitor types, versions, or

solutions.

2. Click Delete.

3. After you delete one or more threshold configurations, click Close.

4. To save changes to the policy, click Update at the bottom of the Edit Policy dialog box.

After you update the policy, deleted threshold configurations are removed from BMC PATROL Agentswith matching Central Monitoring Configuration tags.

Recommended Thresholds

Thresholds define acceptable high and/or low values for the data collected. Thresholds can becreated as part of a policy that can be applied to multiple monitors types on multiple BMC PATROLAgents. The Reference Guide provides a list of monitor types with their respective attributes and,when meaningful, a recommended threshold.

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Using BMC ProactiveNetPerformance Management

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This section provides a brief overview of how to navigate and use the product in the BMCProactiveNet Operations Console.

Navigating the BMC ProactiveNet Operations Console

Adding attributes to the graph

Viewing and manipulating attribute graphs

Viewing monitors for a device

Changing Thresholds

For more detailed information, see BMC ProactiveNet User Guide in the PDF product guides.

Navigating the BMC ProactiveNetOperations ConsoleThe BMC ProactiveNet Operations Console is a Web-based application that provides options tonavigate through BMC ProactiveNet and view all of the information collected and computed by theBMC ProactiveNet Server related to events, views, and graphs.

Navigation tree

The navigation tree shows an at-a-glance synopsis of events and views. Event and componentfolders are displayed hierarchically and are divided into the following categories, or nodes.

Object Definition

Global node The Global node contains the following default collectors:All Event Collectors—displays the entire event collector hierarchyAll Abnormalities—displays all the abnormality eventsAll Services—displays all the servicesAll Groups—displays all the groupsAll Devices—displays all the devicesBased on permissions, users can create event and component folders under this node to organize theevent view.

My Foldernode

Based on permissions, users can create event and component folders under this node to organize theevent view.

To further organize your display, beneath these top-level folders you can add event and componentfolders, including folders for Component Instances (CIs) associated with a service model. Your abilityto add event and component folders depends on your permissions.

The severity icons for a collector dynamically change depending on the severity level of the eventsfor that collector.

For example, if there is a Critical event on one of the devices, the green icon changes to a red icon,indicating a Critical event. The icons enable you to see the status of devices on your systemimmediately.

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For complete details, see the BMC ProactiveNet Getting Started Guide on the BMC Support website.

Navigation drawers

The navigation pane in the Operations Console contains a series of drawers that enable you tonavigate through BMC ProactiveNet functions and views. You can select which drawers to display inthe navigation pane.

The following table describes the available drawers in the navigation pane and describes theirfunctions.

Drawer Description

Main Provides access to event lists and displays event information and status.

Other cells Lists available remote cells connected to the BMC ProactiveNet Server and monitored by BMCProactiveNet.

Reports Enables you to generate and manage reports based on data collected by BMC ProactiveNet.Note: You must have permission to view this drawer.

Views & graphs Provides options for the management of views and graphs in the Operations Console

Bookmarks Enables you to view, rename, and delete bookmarks of objects and their related views that youcreate in the navigation tree.

Find CI Provides a search mechanism so that you can search for Component Instances that meet thespecified search criteria.Note: You must have permission to view this drawer.

Event and component folders

Event and component folders enable you to organize cells and collectors to make event displaysmeaningful for operators. For example, you might create an event folder for collectors that gatherdatabase warning events and allow only operators who are database administrators access to thatevent folder. You can drag components from one existing folder to another within the top-levelfolders in the navigation tree. You also can drag and drop CIs from the Tile or Graph view to anexisting folder in the All Services folder.

Event folders

An event folder is a grouping of collectors that shows the relationship of events or abnormalitiesthrough the hierarchy of the navigation tree. Administrators define event folders and associate themwith one or more collectors. Each level of the collector is shown as a node under the event folder. Anevent list is associated with the lowest level nodes of an event folder. The parent level of an eventfolder represents all of the events or abnormalities associated with the collectors.

Event collectors

Event collectors gather events for display in an event list to provide operators with meaningful

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groups of events or abnormalities and to show relationship through the hierarchy of the nodes in thenavigation tree. To access the event list for a collector, operators click the collector node in thenavigation tree. Event collectors are dynamic or static. Nodes for dynamic collectors appear ordisappear from the navigation tree based on whether or not events are present that meet the criteriafor those collectors. Nodes for static collectors remain in the navigation tree regardless of whetherevents are present or not.

Component folders

A component folder is a grouping of groups, services, or devices from several different event lists(collectors) that shows the relationship of groups, services, or devices through the hierarchy of thenavigation tree. Administrators define component folders and associate them with one or moregroups, services, or devices. Each level of the component folder is shown as a node under the parentcomponent folder. An event list is associated with the lowest level nodes of a component folder. Theparent level of a component folder represents all of the events associated with the groups, services,or devices. Component folders are static or dynamic. You populate static component folders byselecting from a list of objects. You populate dynamic component folders by creating a query. Staticfolders always contain only the objects that you manually select. Dynamic folders contain the objectsthat match the query, so the contents of these folders can change without further editing.

Operations Console views

The following table shows the different views that are available, depending on what object you selectin the navigation tree. Each view is accessed by clicking the associated Console view icon. If a view isnot available for the object that is selected in the navigation tree, the icon for that view is notdisplayed in the toolbar.

View Description

Event The Event view displays all events in an event list. This is the default view for all objects. Use the Event viewto check the details of events and to address events that highlight incorrect state. Probable Cause Analysiscan help you to identify the cause of the event. An event could be assigned to other users, who canacknowledge and take ownership of the event, fix the problem, and close the event. You can also address theincorrect condition by invoking remote actions, detailed diagnostics, and local actions. The Graph view helpscheck the impacting service and you can cross-launch to Impact Model Designer, Service Level Manager andProduct Catalog in BMC Remedy IT Service Management (BMC Remedy ITSM).You can display an Event view for:

Event collectors

Abnormalities

Services

Groups

Devices

Monitors

Title The Canvas view enables you to create a graphical representation of the components that are beingmonitored in your environment. The components are represented by objects that you can place on abackground image. The objects can be graphics, such as images or connectors, or metrics informationrepresented in a tile.You can create and display a Canvas view for:

Event collectors

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View Description

services

Groups

Devices

Tree/Graph The Tree/Graph view displays information for a selected object as a tree that represents the hierarchy of theobject. The Tree view is available for groups and services. You can use the Tree view to get a real-time,interactive visualization of the event status and other details of the selected group or service. In the Grouphyperbolic tree, the entire group hierarchy and devices are visible on a hyperbolic pane that is mapped to acircular display region. Service tree is applicable only for the selected service.If a service is selected in the navigation tree, this view displays a graphical representation of the configurationitems in the service model and shows how those configuration items relate to each other. Use the Graph viewto monitor events for published service models that represent your business services.You can display a Tree/Graph view for:

Services

Groups

Grid Grid view displays information for the selected object in a tabular format. you can view the event status andother details of the selected object through hyperlinks to graphs, views, etc. You can display a Grid view for:

Abnormalities

Groups

Devices

For more detailed information, BMC ProactiveNet Getting Started Guide on the BMC Support website.

Adding attributes to the graph

Following configuration, only one attribute is enabled for the graph of each monitor. You might wantto add additional attributes to the monitor graph.

1. In the BMC ProactiveNet Operations console, select the Navigation drawer.

2. Select Global > Devices.

3. Select the Grid view.All the monitored devices are displayed in table format.

4. Select a device from the displayed table.

5. Select a monitor.

6. Click Tools >Show Graph

7. Select the Attributes & Indicators tab.

8. Select one or more attributes.Up to 12 attributes of a monitor can be displayed on a single graph. Though only two units ofmeasurement can be used.

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Viewing and manipulating attributegraphsThe graph provides a visual display of the attributes of a monitor. Up to 12 attributes of a monitorcan be displayed on a single graph.

1. In the BMC ProactiveNet Operations console, select the Navigation drawer.

2. Select Global > Devices.

3. Select the Grid view. All the monitored devices are displayed in table format.

4. Select a device from the table.

5. Select a monitor.

6. Click Tools > Show Graph

If Collect Data is not enabled then no data is available.

The Graph Display window opens, displaying a graph displaying the values of the selected attributesfor this monitor.You can use the options available on this tab to manipulate the graph. For complete details, refer toBMC ProactiveNet User Guide on the BMC Support website.

Viewing monitors for a device

This section provides a brief overview of how to view the monitors for a selected device. Forcomplete details, refer to BMC ProactiveNet User Guide on the BMC Support website.

To view the Monitor types for a device1. In the BMC ProactiveNet Operations console, select the Navigation drawer.

2. Select Global > Devices.

3. Select the Grid view. All the monitored devices are displayed in table format.

4. Select a device from the table. A hierarchical tree listing the monitors for that device is displayed.You can click the + and - to expand and collapse nodes of the hierarchical tree.

The following information is displayed:

Information Description

Monitor Name Device name or process name, a device might appear more than once if it is monitored byseveral PATROL Agents

Monitor Type Name of the monitor type.This will correspond to the element displayed in the Monitor Name column, specifying thetype of device or process monitored

Source Agent ProactiveNet server where the PATROL Agent and integration service are running

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Information Description

Open Number of open alerts, a green globe is displayed if no alerts are open

Closed Number of closed alerts

Enabled Enabled if data is being collected

Changing thresholds

You can adjust the thresholds for the attributes of a monitor type either globally or for a specificdevice instance. In the BMC ProactiveNet Operations console, select the Navigation drawer.

1. Select Global > Devices.

2. Select the Grid view. All the monitored devices are displayed in table format.

3. Select a device from the table.

4. Select a monitor.

5. Select Tools > Thresholds. A menu containing the available thresholds is displayed.

Global thresholds are applied to all monitor instances of the selected monitor type. Instance thresholds are applied tothe selected monitor instance.

6. Edit the Threshold settings

7. Click Apply.

Managing Baselines and KeyPerformance IndicatorsIn order to facilitate the detection of abnormalities on your monitored environment, BMCProactiveNet calculates baselines per attributes based on values collected over a specified period oftime to determine a normal operating range. When the collected values for these attributes are outof range, an alert is triggered.

Some attributes are identified by default as Key Performance Indicators (identitied with the icon)and therefore automatically included in the base lining calculation.

Managing baselines

The baseline is the expected normal operating range for a metric or attribute of a monitor.

The baseline is calculated by collecting the values for a monitor’s attributes and metrics over aspecified time period and establishing a low baseline value (consisting of the 10th percentile of all thevalues for a given time period) and a high baseline value (consisting of the 90th percentile of all thevalues for a given time period), taking a weighted average of these values over time. A higher weightis given to the latest data being factored into the baseline average. The accuracy of the baseline

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improves over time.

Requirements for baseline generation

For baselines to be generated for an attribute, that abnormality threshold means that the thresholdexists and is not suppressed. Additionally, if the Key Performance Indicator (KPI) mode is active, only those attributes that have anactive abnormality threshold and are also KPI attributes will have baselines generated for them.

Absolute thresholds (with "outside baseline") or signature thresholds do not satisfy these requirements.

Managing Key Performance Indicators

The KPI attribute of an attribute can be activated or deactivated manually through the BMCProactiveNet Administration Console. In this KM, some attributes have been designated as importantindicators of performance (KPIs). We do not recommend that these default settings are modified.

However, advanced users may activate or deactivate KPIs from the BMC ProactiveNet AdministrationConsole.

To add or remove Key Performance Indicator (KPI) attributes for amonitor type

1. In the Administration Console, from the menu bar, choose Tools > KPI Administration.The KPI Administration dialog box is displayed.

2. From the Monitor Type list, choose the monitor type for which you want to add or remove KPIattributes. A list of attributes for the selected monitor type is displayed.

3. In the KPI column for the attributes that you want to add or remove as Key PerformanceIndicators:

select the KPI check box to add the corresponding attribute as a KPI

deselect the KPI check box to remove the corresponding attribute from the KPIs for thatmonitor type

For complete and detailed information on this procedure, please refer to the BMC ProactiveNet documentation availablefrom BMC Web site.

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Reference Guide

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Introduction

This chapter provides statistical information about resources, operating status, and performancesmanaged by the Veritas Volume Manager KM. It contains tables describing the attributes used in theKM, grouped by Monitor Types, and provides a brief description of each attribute and its defaultsettings.

Monitor Types

Veritas Volume Manager KM

VxVM Daemon

VxVM Daemons

VxVM Disk Device

VxVM Disk Group

VxVM Disk Groups

VxVM Disk Path

VxVM Log

VxVM Logs

VxVM Plex

VxVM Subdisk

VxVM Volume

VxVM Replicated Volume Group

VxVM Replication Link

Baselines and Key Performance Indicators

Some attributes are identified by default as Key Performance Indicators (KPIs) and thereforeautomatically included in the base lining calculation. To learn more about auto baselining and KPIs,please refer to the Managing Baselines and Key Performance Indicators chapter.

In this guide, attributes flagged as KPIs are respectively identified by the following icon: .

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Veritas Volume Manager KM

Attributes

Name Description Units DefaultAlertConditions

BMCProactiveNetAttributeType

Login Status* Monitors the status of the VVMKM login details (username/password) for the operatingsystem. If no valid username/password is detected for theoperating system, this parameterwill be set to "Failure" state. Ifthere are any suspiciouscommand exits, this parameterwill be set to "Suspicious" state.If this status parameter changesto warning or alarm state, therecovery action will trigger anevent and annotate the last datapoint.

{0 = OK ;1 = Suspicious ;2 = Failure}

Warning = 1Alarm = 2

CollectionStatus

Monitoring Mode* Indicates the VVM monitoringmode.

{0 = Permanent Single-nodeMode ;1 = Temporary Single-nodeMode ;2 = Active Multi-node Mode ;3 = Passive Multi-node Mode ;-1 = Unknown}

None CollectionStatus

Node Status* Monitors error messages for theVeritas Volume Managerapplication on this managedsystem.If any of the VeritasVolume Manager applicationdaemons is not running, thisparameter will be set to "Failure"state. The list of critical VeritasVolume Manager daemons canbe customized using the KMcommand Configuration > NodeStatus from the Veritas VolumeManager icon. If there are anysuspicious command exits due toan error, this parameter will beset to "Suspicious" state.If this status parameter changesto warning or alarm state, therecovery action will trigger anevent and annotate the last datapoint.

{0 = OK ;1 = Suspicious ;2 = Failure}

Warning = 1Alarm = 2

Availability

* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.

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VxVM Daemon

Attributes

Name Description Units RecommendedAlertConditions

BPPMAttributeType

CPU Duration Indicates the CPU seconds consumedby the daemon.

seconds None Statistics

CPU Utilization* Indicates the CPU seconds consumedby the daemon.

Percentage (%) None Statistics

Memory Size* Indicates the core image size of thedaemon in the virtual memory.

Kilobytes (KB) None Statistics

Processes Count Indicates the number of theprocesses/threads of the daemonfound.

processes None Statistics

State Indicates the state of the daemon asreported in the command executedby the data collector.

{0 = Running ;1 = Sleeping ;2 = Waiting ;3 = Queued ;4 = Intermediate ;5 = Terminated ;6 = Stopped/Disabled ;7 = Growing ;8 = Nonexistent/NotResponding ;9 = Not Running ;-1 = Unknown}

None Availability

Status Monitors the status of the daemon.This status is determined by thedaemon status mapping rule definedin the KM command Configuration >Daemon(s) Status.If this status parameter changes towarning or alarm state, the recoveryaction will trigger an event andannotate the last data point.

{0 = OK ;1 = Suspicious ;2 = Failure}

Warning =1Alarm = 2

Availability

* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.

For detailed information about KPI, see Managing Baselines and Key Performance Indicators.

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VxVM Daemons

Attributes

Name Description Units RecommendedAlertConditions

BPPMAttribute Type

Exec Time Collector execution time. seconds None CollectionStatus

VxVM Disk Device

Attributes

Name Description Units DefaultAlertConditions

BMCProactiveNetAttribute Type

Diskdevice SpaceAvailable

Indicates the available space on the diskdevice. Gigabytes (GB) None Availability

Enabled Disk Paths Monitors the number of enabled disk paths withkernel state ENABLED.

count Alarm = 0 Availability

IO Kbytes Rate* Indicates the number of KBytes transferred persecond for the diskdevice.

Kilobytes persecond (KB/s)

None Statistics

IO KBytes Indicates the total number of KBytes transferred onthe diskdevice.

Kilobytes (KB) None Statistics

IO Operations

Failed

Indicates the total number of failed input and outputoperations on the diskdevice on Unix platforms.

operations None Statistics

IO Operations

Rate

Indicates the number of input and output operationsper second for the diskdevice.

operations/second None Statistics

IO Operations Indicates the total number of input and outputoperations on the diskdevice.

operations None Statistics

Non-Enabled DiskPaths

Indicates the number of disk paths that are notenabled.

count Warning: 1-100Alarm if outof [-1 to100] range.

Availability

Queue Depth Indicates the number of read and write requests inqueue for the diskdevice on Windows platforms.

requests None Statistics

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Name Description Units DefaultAlertConditions

BMCProactiveNetAttribute Type

Read KBytes

Rate*

Indicates the number of KBytes read per second forthe diskdevice.

Kilobytes persecond (KB/s)

None Statistics

Read KBytes Indicates the number of KBytes read on thediskdevice.

Kilobytes (KB) None Statistics

Read Operations

Failed

Monitors the number of failed read operations on thediskdevice on Unix platforms. If this parameterchanges to warning or alarm state, the recoveryaction will trigger an event.

operations Warning:10-100Alarm if outof [0 to100] range.

Statistics

Read Operations Indicates the number of read operations on thediskdevice.

operations None Statistics

Read TimeAverage*

Monitors the average read time for the diskdevice.If this parameter changes to warning or alarm state,the recovery action will trigger an event.

milliseconds None Statistics

Read Time* Monitors the read time for the diskdevice. If thisparameter changes to warning or alarm state, therecovery action will trigger an event.

milliseconds Warning:20-100Alarm if outof [0 to100] range.

ResponseTime

State (Windows) Indicates the state of the diskdevice on Windowsplatforms.

{0 = Online/Imported ;1 = Uninitialized ;2 = Online withErrors ;3 = Failing ;4 = Failed ;5 = Offline ;6 = Foreign ;7 = Detached ;8 = Disconnected ;-1 = Unknown}

None Availability

State Indicates the state of the diskdevice on Unixplatforms.

{0 = Online ;1 = Online withErrors ;2 = Failing ;3 = Failed ;4 = Offline ;-1 = Unknown}

None Availability

Status Monitors the status of the diskdevice. This status isdetermined by the diskdevice status mapping ruledefined in the KM command Configuration >Diskdevice(s) Status.If this status parameter changes to warning or alarmstate, the recovery action will trigger an event andannotate the last data point.

{0 = Ok ;1 = Suspicious ;2 = Failure}

Warning =1Alarm = 2

Availability

Write KBytes

Rate*

Indicates the number of KBytes written per secondfor the diskdevice.

Kilobytes persecond (KB/s)

None Statistics

Write KBytes Indicates the number of KBytes written on thediskdevice.

Kilobytes (KB) None Statistics

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Name Description Units DefaultAlertConditions

BMCProactiveNetAttribute Type

Write Operations

Failed

Monitors the number of failed write operations on thediskdevice on Unix platforms. If this parameterchanges to warning or alarm state, the recoveryaction will trigger an event.

operations Warning:10-100Alarm if outof [0 to100] range.

Statistics

Write Operations Indicates the number of write operations on thediskdevice.

operations None Statistics

Write TimeAverage*

Monitors the average write time for the diskdevice. Ifthis parameter changes to warning or alarm state,the recovery action will trigger an event.

milliseconds None Statistics

Write Time* Monitors the write time for the diskdevice. If thisparameter changes to warning or alarm state, therecovery action will trigger an event.

milliseconds Warning:20-100Alarm if outof [0 to100] range.

ResponseTime

* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.

For detailed information about KPI, see Managing Baselines and Key Performance Indicators.

VxVM Disk Group

Attributes

Name Description Units DefaultAlertConditions

BMCProactiveNetAttributeType

Space Available* Indicates the available space for thediskgroup.

Gigabytes (GB) None Availability

State (Windows) Indicates the state of the diskgroup onWindows platforms.

{0 = Imported;1 = Deported ;-1 = Unknown}

None Availability

State Indicates the state of the diskgroup on Unixplatforms.

{0 = Enabled;1 = Disabled;-1 = Unknown}

None Availability

Status Monitors the status of the diskgroup. Thisstatus is determined by the diskgroup statusmapping rule defined in the KM commandConfiguration > Diskgroup(s) Status.

If this status parameter changes to warningor alarm state, the recovery action willtrigger an event and annotate the last datapoint.

{0 = OK ;1 = Suspicious ;2 = Failure}

Warning = 1Alarm = 2

Availability

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* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.

VxVM Disk Groups

Attributes

Name Description Units DefaultAlertConditions

BMCProactiveNetAttribute Type

Disk Device Exec Time Execution time of the disk device collector. seconds Warningwhen >preset valueor observedmaximum(default)

CollectionStatus

Disk Group Exec Time Execution time of the disk group collector. seconds Warningwhen >preset valueor observedmaximum(default)

CollectionStatus

Plex Exec Time Execution time of the Plex collector. seconds Warningwhen >preset valueor observedmaximum(default)

CollectionStatus

Rlink Exec Time Execution time of the Rlink collector. seconds Warningwhen >preset valueor observedmaximum(default)

CollectionStatus

Rvg Exec Time Execution time of the RVG collector. seconds None CollectionStatus

Subdisk Exec Time Execution time of the subdisk collector. seconds Warningwhen >preset valueor observedmaximum(default)

CollectionStatus

Volume Exec Time Execution time of the volume collector. seconds Warningwhen >preset valueor observedmaximum(default)

CollectionStatus

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Attributes

Name Description Units DefaultAlertConditions

BMCProactiveNetAttribute Type

Kernel State(Windows)

Indicates the kernel state of the subdisk onWindows platforms.

{0 = Enabled ; 1 = Unreported/Undefined ;2 = Error ; 3 = Disabled ; -1 = Unknown}

None Availability

Kernel State Indicates the kernel state of the diskpath on Unixplatforms

{0 = Enabled ; 1 = Detached ; 2 = Disabled ;-1 = Unknown}

None Availability

Kernel Status Monitors the kernel status of the disk paths. Thisstatus is determined by the subpath status mappingrule defined in the KM command Configuration >Disk Path(s) Kernel Status. If this status parameterchanges to warning or alarm state, the recoveryaction will trigger an event and annotate the lastdata point.

{0 = OK ;1 = Suspicious ;2 = Failure}

Warning = 1Alarm = 2

Availability

VxVM Log

Attributes

Name Description Units DefaultAlertConditions

BMCProactiveNetAttribute Type

Alarm MessageCount*

Monitors the number of alarm messages set in theparameter VVMLogAlarmText. If this parameterchanges to alarm state, the recovery action will triggeran event.

count Alarm: 1-100Alarm if outof [0 to100] range.

Statistics

File Space GrowthRate

Displays the growth rate of the amount of space usedby the log file.

Kilobytes persecond (KB/s)

None Statistics

File Space Used Displays the amount of space used by the log file. Kilobytes (KB) None Statistics

Filesystem Space

Used Percent*

Monitors the percentage of space used by the filesystem (where the log file resides).If this parameter changes to warning or alarm state,the recovery action will trigger an event.

Percentage (%) Warning:95- 98Alarm: 98-100

Statistics

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Name Description Units DefaultAlertConditions

BMCProactiveNetAttribute Type

Alarm if outof [0 to100] range.

Space Available Monitors the available space for the log file to use (thisis also the available space on the file system).If this parameter changes to warning or alarm state,the recovery action will trigger an event.

Megabytes (MB) Warning: -1-2Alarm: 2-5

Availability

Space Used

Percent*

Monitors the percentage of capacity used by the log file.If this parameter changes to warning or alarm state,the recovery action will trigger an event.Note that the total capacity is the used space(VVMLogSpaceUsed) plus available space(VVMLogSpaceAvailable).

Percentage (%) Warning:95- 98Alarm: 98-100Alarm if outof [0 to100] range.

Statistics

Warning MessageCount*

Monitors the number warning messages set in theparameter VVMLogWarningText. If this parameterchanges to a warning state, the recovery action willtrigger an event.

count Warning: 1-100Alarm if outof [0 to100] range.

Statistics

* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.

For detailed information about KPI, see Managing Baselines and Key Performance Indicators.

VxVM Logs

Attributes

Name Description Units DefaultAlertConditions

BMCProactiveNetAttribute Type

Exec Time Monitors the execution time of the log collector. seconds Warning > presetvalue orobservedmaximum(default)

CollectionStatus

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Attributes

Name Description Units Default AlertConditions

BMCProactiveNetAttributeType

IO KBytes Rate* Indicates the number of KBytestransferred per second for the plexon Unix platforms.

Kilobytes persecond (KB/s)

None Statistics

IO KBytes Indicates the total number ofKBytes transferred on the plex.

Kilobytes (KB) None Statistics

IO Operations Failed Indicates the total number of failedinput and output operations on theplex on Unix platforms.

operations None Statistics

IO Operations Rate Indicates the number of input andoutput operations per second forthe plex on Unix platforms.

operations/second

None Statistics

IO Operations Indicates the total number of inputand output operations on the plexon Unix platforms.

operations None Statistics

Kernel State (Windows) Indicates the kernel state of theplex on Windows platforms.

{0 = Enabled ; 1 = Unreported/Undefined ;2 = Error ; 3 = Disabled ;-1 = Unknown}

None Availability

Kernel State Indicates the kernel state of theplex on Unix platforms.

{0 = Enabled ; 1 = Detached ; 2 = Disabled ;-1 = Unknown}

None Availability

Kernel Status Monitors the kernel status of theplex. This status is determined bythe plex status mapping ruledefined in the KM commandConfiguration > Plex(s) KernelStatus.If this status parameter changes towarning or alarm state, the recoveryaction will trigger an event andannotate the last data point.

{0 = OK ;1 = Suspicious ; 2 = Failure}

Warning = 1Alarm = 2

Availability

Read KBytes Rate* Indicates the number of KBytesread per second for the plex onUnix platforms.

Kilobytes persecond (KB/s)

None Statistics

Read KBytes Indicates the number of KBytesread on the plex on Unix platforms.

Kilobytes (KB) None Statistics

Read Operations Failed Monitors the number of failed readoperations on the plex on Unixplatforms.

operations Warning: 10-100

Statistics

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Name Description Units Default AlertConditions

BMCProactiveNetAttributeType

If this parameter changes towarning or alarm state, the recoveryaction will trigger an event.

Alarm if out of[0 to 100]range.

Read Operations Indicates the number of readoperations on the plex on Unixplatforms.

operations None Statistics

Read Time Average* Monitors the average read time forthe plex on Unix platforms.If this parameter changes towarning or alarm state, the recoveryaction will trigger an event.

milliseconds None Statistics

Read Time* Monitors the read time for the plexon Unix platforms.If this parameter changes towarning or alarm state, the recoveryaction will trigger an event.

milliseconds Warning: 20-100Alarm if out of[0 to 100]range.

ResponseTime

State (Windows) Displays the state of the plex onWindows platforms.

{0 = Active/Attached ; 1 = Recoverable;2 = Failed ;-1 = Unknown}

None Availability

State Displays the state of the plex onUnix platforms.

{0 = Active ; 1 = Clean ;2 = Empty ;3 = Log Plex ;4 = TemporaryPlex ;5 = SnapshotPlex ;6 = No Disk/Device ;7 = Recover ;8 = Removed ;9= Stale ;10= Offline ;11 = I/O Failure ;-1 = Unknown}

None Availability

Status Monitors the status of the plex. Thisstatus is determined by the plexstatus mapping rule defined in theKM command Configuration >Plex(s) Status.If this status parameter changes towarning or alarm state, the recoveryaction will trigger an event andannotate the last data point.

{0 = Ok ; 1 = Suspicious ; 2 = Failure}

Warning = 1Alarm = 2

Availability

Write KByte Indicates the number of KByteswritten on the plex on Unixplatforms.

Kilobytes (KB) None Statistics

Write KBytes Rate* Indicates the number of KByteswritten per second for the plex onUnix platforms.

Kilobytes persecond (KB/s)

None Statistics

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Name Description Units Default AlertConditions

BMCProactiveNetAttributeType

Write Operations Failed Monitors the number of failed writeoperations on the plex on Unixplatforms.If this parameter changes towarning or alarm state, the recoveryaction will trigger an event.

operations Warning: 10-100Alarm if out of[0 to 100]range.

Statistics

Write Operations Indicates the number of writeoperations on the plex on Unixplatforms.

operations None Statistics

Write Time Average* Monitors the average write time forthe plex on Unix platforms. If thisparameter changes to warning oralarm state, the recovery action willtrigger an event.

milliseconds None Statistics

Write Time* Monitors the write time for the plexon Unix platforms. If this parameterchanges to warning or alarm state,the recovery action will trigger anevent.

milliseconds Warning: 20-100Alarm if out of[0 to 100]range.

ResponseTime

* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.

For detailed information about KPI, see Managing Baselines and Key Performance Indicators.

VxVM Subdisk

Attributes

Name Description Units Default AlertConditions

BMCProactiveNetAttributeType

IO KBytes Rate* Indicates the number of KBytestransferred per second for thesubdisk.

Kilobytes persecond (KB/s)

None Statistics

IO KBytes Indicates the total number of KBytestransferred on the subdisk.

Kilobytes (KB) None Statistics

IO Operations Failed Indicates the total number of failedinput and output operations on thesubdisk on Unix platforms.

operations None Statistics

IO Operations Rate Indicates the number of input andoutput operations per second for thesubdisk.

operations/second

None Statistics

IO Operations Indicates the total number of inputand output operations on the subdisk.

operations None Statistics

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Name Description Units Default AlertConditions

BMCProactiveNetAttributeType

Kernel State (Windows) Indicates the kernel state of thesubdisk on Windows platforms.

{0 = Enabled ; 1 = Unreported/Undefined ;2 = Error ; 3 = Disabled ;-1 = Unknown}

None Availability

Kernel State Indicates the kernel state of thesubdisk on Unix platforms.

{0 = Enabled ; 2 = Detached ; 3 = Disabled ;-1 = Unknown}

None Availability

Kernel Status Monitors the kernel status of thesubdisk. This status is determined bythe subdisk status mapping ruledefined in the KM commandConfiguration > Subdisk(s) KernelStatus.If this status parameter changes towarning or alarm state, the recoveryaction will trigger an event andannotate the last data point.

{0 = OK ; 1 = Suspicious ; 2 = Failure}

Warning = 1Alarm = 2

Availability

Read KBytes Rate* Indicates the number of KBytes readper second for the subdisk.

Kilobytes persecond KB/s

None Statistics

Read KBytes Indicates the number of KBytes readon the subdisk.

Kilobytes (KB) None Statistics

Read Operations Failed Monitors the number of failed readoperations on the subdisk on Unixplatforms.If this parameter changes to warningor alarm state, the recovery actionwill trigger an event.

operations Warning: 10-100Alarm if out of[0 to 100]range.

Statistics

Read Operations Indicates the number of readoperations on the subdisk.

operations None Statistics

Read Time Average* Monitors the average read time forthe subdisk.If this parameter changes to warningor alarm state, the recovery actionwill trigger an event.

milliseconds None Statistics

Read Time* Monitors the read time for thesubdisk.If this parameter changes to warningor alarm state, the recovery actionwill trigger an event.

milliseconds Warning: 20-100Alarm if out of[0 to 100]range.

ResponseTime

Write KBytes Rate* Indicates the number of KByteswritten per second for the subdisk.

Kilobytes persecond KB/s

None Statistics

Write KBytes Indicates the number of KByteswritten on the subdisk.

Kilobytes (KB) None Statistics

Write Operations Failed Monitors the number of failed writeoperations on the subdisk on Unixplatforms.

operations Warning: 10-100Alarm if out of[0 to 100]range.

Statistics

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Name Description Units Default AlertConditions

BMCProactiveNetAttributeType

If this parameter changes to warningor alarm state, the recovery actionwill trigger an event.

Write Operations Indicates the number of writeoperations on the subdisk.

operations None Statistics

Write Time Average* Monitors the average write time forthe subdisk.If this parameter changes to warningor alarm state, the recovery actionwill trigger an event.

milliseconds None Statistics

Write Time* Monitors the write time for thesubdisk.If this parameter changes to warningor alarm state, the recovery actionwill trigger an event.

milliseconds Warning: 20-100Alarm if out of[0 to 100]range.

ResponseTime

* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.

For detailed information about KPI, see Managing Baselines and Key Performance Indicators.

VxVM Volume

Attributes

Name Description Units DefaultAlertConditions

BMCProactiveNetAttributeType

IO KBytes Rate* Indicates the number of KBytestransferred per second for the

volume.

Kilobytes per second (KB/s) None Statistics

IO KBytes Indicates the total number ofKBytes transferred on thevolume.

Kilobytes (KB) None Statistics

IO Operations

Failed

Indicates the total number offailed input and output operationson the volume on Unix platforms.

operations None Statistics

IO Operations

Rate

Indicates the number of inputand output operations per secondfor the volume.

operations/second None Statistics

IO Operations Indicates the total number ofinput and output operations onthe volume.

operations None Statistics

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Name Description Units DefaultAlertConditions

BMCProactiveNetAttributeType

Kernel State(Windows)

Indicates the kernel state of thevolume on Windows platforms.

{0 = Enabled ;1 = Unreported/Undefined ; 2 = Error ; 3 = Disabled ;-1 = Unknown}

None Availability

Kernel State Indicates the kernel state of thevolume on Unix platforms.

{0 = Enabled ; 1 = Detached ; 2 = Disabled ; -1 = Unknown}

None Availability

Kernel Status Monitors the kernel status of thevolume. This status is determinedby the volume status mappingrule defined in the KM commandConfiguration > Volume(s) KernelStatus.If this status parameter changesto warning or alarm state, therecovery action will trigger anevent and annotate the last datapoint.

{0 = OK ; 1 = Suspicious ; 2 = Failure}

Warning = 1Alarm = 2

Availability

Logging State Indicates the logging state of the

volume on Unix platforms.{0 = Enabled ; 1 = Disabled ; -1 = Unknown}

None Availability

Logging Status Monitors the logging status of thevolume on Unix platforms. Thisstatus is determined by thevolume status mapping ruledefined in the KM commandConfiguration > Volume(s)Logging Status.If this status parameter changesto warning or alarm state, therecovery action will trigger anevent and annotate the last datapoint.

{0 = OK ;1 = Suspicious ; 2 = Failure}

Warning = 1Alarm = 2

Availability

Read KBytes

Rate*

Indicates the number of KBytesread per second for the volume.

Kilobytes per second (KB/s) None Statistics

Read KBytes Indicates the number of KBytesread on the volume.

Kilobytes (KB) None Statistics

Read Operations

Failed

Monitors the number of failedread operations on the volume onUnix platforms.If this parameter changes towarning or alarm state, therecovery action will trigger anevent.

operations Warning: 10-100Alarm if out of[0 to 100]range.

Statistics

Read Operations Indicates the number of readoperations on the volume.

operations None Statistics

Read TimeAverage*

Monitors the average read timefor the volume.

milliseconds None Statistics

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Name Description Units DefaultAlertConditions

BMCProactiveNetAttributeType

If this parameter changes towarning or alarm state, therecovery action will trigger anevent.

Read Time* Monitors the read time for thevolume.If this parameter changes towarning or alarm state, therecovery action will trigger anevent.

milliseconds Warning: 20-100Alarm if out of[0 to 100]range.

ResponseTime

State (Windows) Indicates the state of the volumeon Windows platforms.

{0 = Active/Healthy ;1 = Stopped ;2 = Formatting ;3 = Regenerating ;4 = Synchronizing ;5 = Degraded ;6 = Failing ;7 = Missing ;8 = Failed ;-1 = Unknown}

None Availability

State Indicates the state of the volumeon Unix platforms.

{0 = Active ;1 = Clean ;2 = Empty ;3 = Invalid ;4 = Replay ;5 = Synchronizing ;6 = Need Synchronization ;-1 = Unknown}

None Availability

Status Monitors the status of thevolume. This status is determinedby the volume status mappingrule defined in the KM commandConfiguration > Volume(s)Status.If this status parameter changesto warning or alarm state, therecovery action will trigger anevent and annotate the last datapoint.

{0 = OK ;1 = Suspicious ;2 = Failure}

Warning = 1Alarm = 2

Availability

Write KBytes

Rate*

Indicates the number of KByteswritten per second for thevolume.

Kilobytes per second (KB/s) None Statistics

Write KBytes Indicates the number of KByteswritten on the volume.

Kilobytes (KB) None Statistics

Write Operations

Failed

Monitors the number of failedwrite operations on the volumeon Unix platforms.If this parameter changes towarning or alarm state, therecovery action will trigger anevent.

operations Warning: 10-100Alarm if out of[0 to 100]range.

Statistics

Write Operations Indicates the number of writeoperations on the volume.

operations None Statistics

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Name Description Units DefaultAlertConditions

BMCProactiveNetAttributeType

Write TimeAverage*

Monitors the average write timefor the volume.If this parameter changes towarning or alarm state, therecovery action will trigger anevent.

milliseconds None Statistics

Write Time* Monitors the write time for thevolume.If this parameter changes towarning or alarm state, therecovery action will trigger anevent.

milliseconds Warning: 20-100Alarm if out of[0 to 100]range.

ResponseTime

* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.

For detailed information about KPI, see Managing Baselines and Key Performance Indicators.

VxVM Replicated Volume Group

Attributes

Name Description Units Default AlertConditions

BMCProactiveNetAttributeType

Kernel State Displays the kernel state of thereplicated volume group.

{0 = Enabled ;1 = Recover ;2 = Disabled ;-1 = Unknown}

None Availability

Kernel Status Displays the kernel status of thereplicated volume group.

{0 = OK ;1 = Suspicious ;2 = Failure}

Warning = 1Alarm = 2

Availability

Replication Link Count* Displays the number ofreplication links in the replicatedvolume group.

rlinks None Availability

State Displays the state of thereplicated volume group.

{0 = Active ;1 = Empty ;2 = Clean ;3 = Fail ;-1 = Unknown}

None Availability

Status Displays the status of thereplicated volume group.

{0 = OK ;1 = Suspicious ;2 = Failure}

Warning = 1Alarm = 2

Availability

Volume Count* Displays the number of replicateddata volumes.

volumes None Availability

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* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM.

VxVM Replication Link

Attributes

Name Description Units Default AlertConditions

BMCProactiveNetAttributeType

Kernel State Displays the kernel state of thereplication link.

{0 = Connect ;1 = Enabled ;2 = Recover ;3 = Detached ;-1 = Unknown}

None Availability

Kernel Status Displays the kernel status of thereplication link.

{0 = OK ;1 = Suspicious ;2 = Failure}

Warning = 1Alarm = 2

Availability

Remaining Updates

Count

Displays the number of updates theprimary RVG is ahead of thesecondary RVG.

updates None Statistics

Remaining Updates

Lag

Displays the amount of time thesecondary RVG is lagging.

seconds None Statistics

Remaining Updates

Percent *

Displays the percentage of the SRLyet to be replicated to the secondaryreplicated volume group. Theparameter is collected only on theprimary node and will be left offline(greyed-out) on secondary nodes.

Percentage (%) Warning when >80 and < 90Alarm when >90

Statistics

Remaining Updates

Size*

Displays the size of the SRL in KBytes. Kilobytes (KBytes) None Statistics

State Displays the state of the replicationlink.

{0 = Active ;1 = Unassoc ;2 = Stale ;3 = Pausing ;4 = Resuming ;5 = Restoring ;6 =Pause ;7 = Fail ;-1 = Unknown}

None Availability

Status Displays the status of the replicationlink.

{0 = OK ;1 = Suspicious ;2 = Failure}

Warning = 1Alarm = 2

Availability

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About BMC® SoftwareBMC Software, Inc. NYSE:BMC, is a leading provider of enterprise management solutionsthat empower companies to manage their IT infrastructure from a business perspective.Delivering Business Service Management, BMC Software solutions span enterprisesystems, applications, databases, and service management. Founded in 1980, BMCSoftware has offices worldwide and fiscal 2004 revenues of more than $1.4 billion. For

more information about BMC Software, visit www.bmc.com.

About Sentry Software™Sentry Software, a strategic Technology Alliance Partner of BMC Software, provides keymonitoring solutions specifically designed to expand the capabilities of BMCPerformance Manager, thus enabling up to 100% coverage of any infrastructure. SentrySoftware specializes in single solutions for multi-platform monitoring of hardware,custom applications or any IT component, and blackout windows. Sentry Softwareproducts are deployed in 45 countries across the globe and lead the list of BMCSoftware’s third-party product sales. For more information about Sentry Software,

please visit www.sentrysoftware.net.


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