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BNR STRATEGY FOR STRENGTHENING
A CULTURE OF PERFORMANCE
MUGUR TOLICIDirector, HR Department
NATIONAL BANK OF ROMANIA
Ziarul FinanciarHR Conference 2013
BNR TRANSFORMATION PROJECT
Central Banks are transforming their organizations and cultures
BNR is preparing for the future… by adopting the European System of Central Banks (ESCB) best practices and changing people, HR and leadership development practices
The Goal: Creating an environment that supports, recognizes and motivates great performance, in order to:
Achieve the objectives in today’s changing environment
“Do more with less”
Attract and retain best talents
Create a workplace that respond to the needs of different generations 2
Sep ‘12 Oct ‘12 Nov ‘12 Dec ‘12 Jan ‘13 Feb ‘13 Mar ‘13
Job EvaluationJob Evaluation
Reward Diagnostic
Reward Diagnostic Reward Strategy
Reward Strategy
Job Model
Job Families & “Full” Competency Model
Job Model
Job Families & “Full” Competency Model
Recruitment Review
•“Core” Competency Model & Tools integration
Recruitment Review
•“Core” Competency Model & Tools integration
Roll-out New Recruitment Process•Competency Based Assessment•Tool administration and reporting•Candidate selection recommendation
Roll-out New Recruitment Process•Competency Based Assessment•Tool administration and reporting•Candidate selection recommendation
Development Needs Analysis •Assesment ( pilot)•Training & Development Framework
Development Needs Analysis •Assesment ( pilot)•Training & Development Framework
Talent Management •Succession Planning•Career Paths
Talent Management •Succession Planning•Career Paths
Know How Transfer and HR MarketingKnow How Transfer and HR Marketing
Leadership Development Program •Workshops•Feedback & Coaching for development
Leadership Development Program •Workshops•Feedback & Coaching for development
THE INTEGRATED ROADMAP FOR HR SOLUTIONS…O
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18NBR and HayGroup
EXPECTED OUTCOMES
1. Strengthening the performance culture through a working environment which enables people to perform and promote fairness and recognition
2. Efficient communication
3. Better knowledge sharing
4. Developing leadership styles that support great performance (visionary, participative, coaching)
5. Creating a dynamic, flexible and pleasant workplace which stimulates engagement
4
LESSONS LEARNED…
1. Set up a clear, integrated master plan for the changes
2. Get sponsorship from the Top Management
3. Apply fresh thinking – but learn from good practice (don’t reinvent the wheel!)
4. Communicate, communicate, communicate
5
LESSONS LEARNED… (2)
5. Get as much “buy-in” as possible (identify change agents and manage resistance)
6. Aim for a quick win to build momentum
7. Keep it simple and transparent
8. Reinforce messages – turning back is not an option!
6
MORE INFORMATION/QUESTIONS
7
www.bnro.ro
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Twitter.com/#!/bnr_ro