E-470 PUBLIC HIGHWAY AUTHORITYBoard of Directors Quarterly Dashboard ReportMarch 31, 20182018

Table of Contents

Quarterly Dashboard Report

1 – Budget Update • Operating Budget Summary including Debt Service Coverage • Capital Budget Summary

2 – E-470 Traffic Update • Historical Monthly Traffic Trends • Monthly Traffic Summary versus Prior Year and Projections • Traffic Trends by ExpressToll and LPT Transactions • Traffic by Tolling Location • Annual Traffic & Revenue Summary

3 – Toll Revenue Update

• Monthly Net Toll Revenue by Type & Comparison to Budget Summary • Gross Toll Revenue Breakdown & Toll Collection Rates • Net Toll Revenue versus Projections • Other Toll Fees and Fines Summary

4 – Financial Information Update • Quarterly Unaudited Financial Statements • Fund Balances Summary (Reserves and Unrestricted Accounts) • Current Debt Structure • Debt and Swap Summary • Historical Debt Service Coverage

5 - Operating Trends Update

• Transactions Processed in TCS – E-470, NWP, HPTE and Plenary • Call Center Inbound Call Volume Summary • Image Transactions Processed Summary • Total Outstanding Transponders by Type and Usage Summary • New ExpressToll Accounts Opened By Method Summary • Roadside Assistance Customer Contacts

 

Section 1

Quarterly Dashboard Reporting 

Operating Budget Summary

Unaudited RemainingY-T-D Y-T-D Y-T-D Percent Total AnnualActual Budget Over/(Under) Y-T-D Budget Budget

Operating Revenues Tolls 49,721,007$ 46,285,980$ 3,435,027$ 107.4% 222,618,000$ 172,896,993$ Toll Fees 2,600,406 1,987,500 612,906 130.8% 7,950,000 5,349,594 Vehicle Registration Fees 2,584,371 2,671,875 ( 87,504 ) 96.7% 7,125,000 4,540,629 Investment Income - Unrestricted 1,982,553 1,625,000 357,553 122.0% 6,500,000 4,517,447 Other Income 2,178,902 1,848,500 330,402 117.9% 7,394,000 5,215,098

------------------------ ------------------------------------------------ --------------- ------------------------ ------------------------ Total Operating Revenues 59,067,239 54,418,855 4,648,384 108.5% 251,587,000 192,519,761

------------------------ ------------------------------------------------ --------------- ------------------------------------------------

Operating Expenses Toll Operations 6,205,546 6,931,075 ( 725,529 ) 89.5% $27,724,300 21,518,754 Roadway and Engineering 1,884,207 3,421,232 ( 1,537,025 ) 55.1% 10,413,500 8,529,293 Finance 2,055,131 2,444,362 ( 389,231 ) 84.1% 9,478,100 7,422,969 Executive Director 348,680 397,785 ( 49,105 ) 87.7% 1,258,200 909,520 Information Technology 1,151,472 1,467,900 ( 316,428 ) 78.4% 5,871,600 4,720,128

------------------------ ------------------------------------------------ --------------- ------------------------ ------------------------ Total Operating Expenses 11,645,036 14,662,354 ( 3,017,318 ) 79.4% 54,745,700 43,100,664

============= =========================== ======== ===========================

Less: VRF aggregate debt service due ( 366,187 )

NET REVENUES 47,056,016$ 39,756,501$ 7,299,515$ 118.4% 196,841,300$ 149,419,097$

Senior Debt Service 25,420,864$ 25,421,149$ ( 285 )$ 100.0% 101,684,600$ 76,263,736$

Debt Service Coverage 1.85 1.56 1.94

Year to Date Budget - As of March 31, 2018 Total 2018 Budget

Capital Budget Summary

(Unaudited) 2018 (Over) / UnderYTD Actual Annual Budget % of Budget Budget

Renewal & Replacement Roadway Maintenance 154,904$ 3,181,500$ 5% 3,026,596$ Facilities Maintenance and Other Studies 10,569 2,761,500 0% 2,750,931 Technology 1,728,508 11,303,000 15% 9,574,492 Transponders 91,165 454,000 20% 362,835 ------------------------------ ------------------------------ ------------------------ --------------------------- Subtotal Renewal & Replacement 1,985,146 17,700,000 11% 15,714,854

Construction Projects Road Widening: Parker Road to Quincy Ave 429,333 1,200,000 36% 770,667 Road Widening: Quincy Ave to I-70 Design - 2,000,000 0% 2,000,000 Next Generation Test Lane - 570,000 0% 570,000 Interchange Improvements - 12,450,000 0% 12,450,000 Pavement Resurfacing - 10,060,000 0% 10,060,000 ------------------------------ ------------------------------ ------------------------ --------------------------- Subtotal Construction Projects 429,333 26,280,000 2% 25,850,667

Other Capital Requirements Sandy Acres Disposition 378 40,000 1% 39,622 Repayment to Douglas County - Jamaica 240,769 240,800 100% 31 Other Capital Requirements - 4,000,000 0% 4,000,000 ------------------------------ ------------------------------ ------------------------ --------------------------- Subtotal Other Capital Requirements 241,147 4,280,800 6% 4,039,653

------------------------------ ------------------------------ ------------------------ ---------------------------Total Capital Budget 2,655,626 48,260,800 6% 45,605,174

================= ================= ============== ===============

 

Section 2

Quarterly Dashboard Reporting 

Historical Monthly Traffic Trends

2,500

3,000

3,500

4,000

4,500

5,000

5,500

6,000

6,500

7,000

7,500

8,000

8,500

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

Thou

sand

s

2018

2017

2016

2015

2014

2013

2012

Monthly Traffic Summary versus Prior Year

January February March April May June July August September October November December2016 5,676,018 5,519,275 6,240,595 6,148,120 6,965,986 7,366,087 7,303,013 7,494,268 7,078,546 7,053,603 6,611,599 6,518,1252017 5,931,064 5,680,280 6,706,151 6,464,171 7,423,085 7,660,647 7,509,335 7,923,670 7,058,345 7,283,129 6,896,407 6,638,8862018 6,224,393 5,793,091 7,030,363

-

1

2

3

4

5

6

7

8

9

Traf

fic V

olum

e (M

illio

ns)

2018 Year to Date Volume Increase Over 2017: 3.99%

2016 YTD Transactions: 17,435,8882017 YTD Transactions: 18,317,4952018 YTD Transactions 19,047,847

Monthly Traffic Summary versus Projections

Note: The updated traffic projections and other estimates were obtained from the January 2018 New Toll Structure Report provided by the Traffic and Revenue Consultant (CDM Smith Inc. -- formerly known as Wilbur Smith Associates). The projections are believed to be reasonable evaluations of conditions as of the date of such Reports regarding future conditions. Achievement of any financial projections and other estimates is dependent on future events that cannot be assured. Therefore, actual results have varied. The Authority does not undertake to issue any updates or revisions to the Reports if or when expectations, or events, conditions or circumstances on which such Reports are based occur.

January February March April May June July August Sept October November December2018 Budget 6,258,783 6,040,014 6,979,075 6,800,365 7,757,268 8,103,141 7,988,500 8,312,634 7,626,714 7,731,651 7,283,939 7,246,9172018 UpdatedProjections* 6,462,087 6,236,131 7,205,949 7,021,298 8,009,382 8,366,321 8,247,877 8,582,740 7,874,138 7,982,717 7,520,532 7,326,828

Actual 6,224,393 5,793,091 7,030,363

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

10.0

Tran

sact

ions

(Mill

ions

)

Year to Date Actual vs. Budget:Year to Date Actual vs. Projections: 95.7%

98.8%

Traffic Trends by Transaction Type

2015 2016 2017 2018Overall Growth % 12.4% 7.2% 4.0% 4.0%LPT 24,307,322 24,626,982 23,708,987 4,960,045ExpressToll 50,301,725 55,348,253 59,466,183 14,087,802

11.5% increase

10.0%increase

7.4% increase

5.9%increase

14.4%increase

1.3% increase

3.7% decrease

1.0%decrease

-

10,000,000

20,000,000

30,000,000

40,000,000

50,000,000

60,000,000

70,000,000

80,000,000

90,000,000

*Q1 2018 decrease calculated as

compared to Q1 2017

CentennialAirport

QuincyReservoir

Cherry CreekReservoir

BuckleyAir Force Base

DowntownDenver

Denver International Airport

Barr Lake

Rocky Mountain ArsenalNational Wildlife Refuge

CenterService

Plaza E

Plaza D

Plaza A

Plaza C

Plaza B

25

25

25

225

225

25

25

70

70

76

104TH96TH

56TH

26TH 26TH

6TH PARKWAY

64TH

JEWELL AVENUE

ILIFF AVE

EVANS

QUINCY AVENUE

PEORIA

STREET

JAM

AIC

A STREET

SMOKY HILL ROAD

PARKER RD

PARKER ROAD

GARTRELL ROAD

CHA

MBERS RO

AD

JORDA

N RO

AD

PENA BLVD

PICA

DILL

Y RD

CO

LORA

DO B

LVD

QUE

BEC

STR

EET

COLO

RADO

BLV

DCO

LORA

DO B

LVD

COLFAX AVE COLFAX AVE

BELLEVIEW AVE

YORK

STR

EET

120TH

U.S.

85

C-470

ARAPAHOE COUNTY

BRIGHTON

THORNTON

COMMERCE CITY

AURORA

PARKER

DOUGLAS COUNTY

ADAMS COUNTY

TOLL INTERCHANGENO TOLL INTERCHANGE

E-470 TOLL PLAZA A

TOTAL TRANSACTIONS YEAR TO DATE

E-470 TOLL PLAZA C

E-470 TOLL PLAZA D

E-470 TOLL PLAZA E

TOTAL TRAFFIC

PEORIA STREETPLAZA ACHAMBERS ROADJORDAN ROAD

PLAZA C56TH AVENUE64TH AVENUE

PLAZA D96TH AVENUE104TH AVENUE120TH AVENUE

US 85PLAZA EQUEBEC STREETCOLORADO BOULEVARDYORK STREET

E-470 TOLL PLAZA BGARTRELL ROADSMOKY HILL ROADPLAZA BQUINCY AVENUEJEWELL AVENUE6TH PARKWAY

25.8%

4,919,393

27.6%

5,259,860

12.1%

2,296,561

18.8%

3,590,319

15.7%

2,981,714

19,047,847

Annual Traffic and Toll Revenue Summary

2009 2010 2011 2012 2013 2014 2015 2016 2017Traffic Volume 47,972,713 51,297,941 52,080,386 53,965,816 58,402,732 66,365,038 74,609,047 79,975,235 83,175,170Toll Revenue $89,487,115 $94,309,891 $107,722,486 $116,744,889 $129,181,918 $150,404,512 $173,039,512 $192,810,649 $213,765,649

-

25

50

75

100

125

150

175

200

225

Mill

ions

 

Section 3

Quarterly Dashboard Reporting 

Monthly Toll Revenue by Type Summary

Gross Toll Revenue Breakdown & Collection Rates

$-

$50,000,000

$100,000,000

$150,000,000

$200,000,000

$250,000,000

2015 2016 2017 2018 thru March

84%85%

86%

86%

12%

10%

9%

9%

4%

5%

5%

5%

Uncollectable Revenue

Unbillable Revenue

Net Toll Revenue

Net Toll Revenue versus Projections

The net toll revenue projections and other estimates were obtained from the most current Traffic & Revenue Reports prepared by the Traffic and Revenue Consultant (CDM Smith Inc. -- formerly known as Wilbur Smith Associates). The projections are believed to be reasonable evaluations of conditions as of the date of such Reports regarding future conditions. Achievement of any financial projections and other estimates is dependent on future events that cannot be assured. Therefore, actual results have varied. The Authority does not undertake to issue any updates or revisions to the Reports if or when expectations, or events, conditions or circumstances on which such Reports are based occur.

2013 2014 2015 2016 2017 2018Projected Revenue $127,125,000 $150,433,000 $165,751,000 $178,766,000 $207,935,000 $51,997,790Net Toll Revenue $129,181,918 $150,404,512 $173,039,512 $192,810,649 $213,765,649 $49,721,007

101.6%

100.0%

104.4%

107.9%

102.8%

95.6%

$0

$50

$100

$150

$200

$250M

illio

ns

Other Toll Fees and Fines Summary

31%

13%

34%

16%

6%

-

500,000

1,000,000

1,500,000

2,000,000

2,500,000

3,000,000

$2.6M Total for Q1 2018

Fees

and

Fin

es ($

)

Other Violation Revenue

Adjudication (Court) Fees - $20 per notice

Civil Penalty Notices - $25 per notice

E-470 Collection Fees - $5 per account incollections

Late Fees (net) - $5 per account on 2nd LPTStatement

 

Section 4

Quarterly Dashboard Reporting 

E-470 PUBLIC HIGHWAY AUTHORITYStatements of Net Position (Unaudited)March 31, 2018 and December 31, 2017

Unaudited March 31, 2018 December 31, 2017

ASSETS

Current unrestricted assets:Cash and cash equivalents $ 44,423,296 64,621,093 Investments 117,646,739 100,481,020 Cash and cash equivalents limited for construction 4,230,300 3,207,700 Accrued interest receivable 1,498,456 2,040,168 Accounts receivable, net of allowance for uncollectibles 25,855,002 30,514,403 Prepaid expenses and other current assets 716,053 290,300

Total current unrestricted assets 194,369,846 201,154,684

Current restricted assets:Cash and cash equivalents for debt service 62,830,704 38,149,082 Investments for debt service 44,938,320 20,056,732 Accrued interest receivable 19,607 97,426 Cash and cash equivalents for construction 302,051 301,394

Total current restricted assets 108,090,682 58,604,634

Total current assets 302,460,528 259,759,318

Noncurrent assets:Unrestricted investments 96,901,482 89,045,099 Restricted investments for debt service 82,265,923 97,907,852 Prepaid bond costs and other noncurrent assets 12,859,512 13,149,256 Capital assets, net of accumulated depreciation 610,715,643 618,593,181

Total noncurrent assets 802,742,560 818,695,388

Total assets 1,105,203,088 1,078,454,706

DEFERRED OUTFLOWS OF RESOURCESLoss on refundings of debt 75,981,389 78,298,009

Total assets and deferred outflows of resources $ 1,181,184,477 1,156,752,715

E-470 PUBLIC HIGHWAY AUTHORITYStatements of Net Position (Unaudited)March 31, 2018 and December 31, 2017

Unaudited March 31, 2018 December 31, 2017

LIABILITIES

Current liabilities payable from unrestricted assets:Accounts payable and accrued expenses $ 6,423,523 10,943,927 Unearned toll revenue 29,430,018 27,709,007 Notes payable 240,769 240,769 Intergovernmental liability 4,230,300 3,207,700 Derivative instruments – interest rate swaps 295,724 307,876

Total current liabilities payable from unrestricted assets 40,620,334 42,409,279

Current liabilities payable from restricted assets:Bonds payable (including accumulated accretion on capital appreciation bonds) 89,630,000 89,630,000 Accrued interest payable 1,148,692 2,857,793

Total current liabilities payable from restricted assets 90,778,692 92,487,793

Total current liabilities 131,399,026 134,897,072

Noncurrent liabilities:Bonds payable (including accumulated accretion on capital appreciation bonds) 1,413,005,960 1,395,855,373 Notes payable 240,769 481,539 Other restricted noncurrent liabilities 1,844,320 1,896,206 Intergovernmental liability - - Derivative instruments – interest rate swaps 39,805,954 43,235,435

Total noncurrent liabilities 1,454,897,003 1,441,468,553

Total liabilities 1,586,296,029 1,576,365,625

NET POSITIONNet investment in capital assets 35,323,209 43,757,482 Restricted for debt service 39,309,925 3,242,173 Unrestricted deficit (479,744,686) (466,612,565)

Total net position (405,111,552) (419,612,910)

Total liabilities and net position $ 1,181,184,477 1,156,752,715

E-470 PUBLIC HIGHWAY AUTHORITYStatements of Revenues, Expenses, and Changes in Net Position (Unaudited)

Periods ended March 31, 2018 and 2017Unaudited

March 31, 2018 March 31, 2017

Operating revenues:Tolls $ 49,721,007 46,751,939 Other fees 2,600,406 2,557,072 Tolling services 1,499,664 603,553

Total operating revenues 53,821,077 49,912,564

Operating expenses:Toll road operations 9,282,051 8,995,646 Salaries and benefits 1,831,873 1,873,044 General and administrative 835,646 870,587

Total operating expenses before depreciation 11,949,570 11,739,277

Depreciation 9,987,484 8,954,815

Total operating expenses 21,937,054 20,694,092

Operating income 31,884,023 29,218,472

Nonoperating revenue (expenses):Vehicle registration fees 2,584,371 2,558,968 Interest expenses:

Interest on bonds and interest rate swaps (3,384,699) (3,982,924) Accretion on capital appreciation bonds (17,437,613) (17,042,749) Other bond amortization expenses (2,319,340) (3,233,492)

Investment revenues (expenses):Interest earned on investments 2,206,658 1,696,194 Net change in the fair value of investments (2,129,936) (516,669) Net change in the fair value of derivative instruments 3,441,633 (1,638,496)

Other income (loss) 678,861 1,915,517

Total nonoperating expenses (16,360,065) (20,243,651)

Intergovernmental Expense (1,022,600) -

Change in net position $ 14,501,358 8,974,821

Fund Balances Summary

(Unaudited)

Account/Fund December 31, 2017 March 31, 2018

Senior Debt Service Reserve Fund ** (fully funded) 123,160,448$ 121,544,978$ Operating Reserve Fund (fully funded) 8,854,841 9,347,025 VRF Bonds Defeasance Account (Pays annual P&I on VRF Bonds) - - Tower/Pena Ramp Financing Account (Commerce City IGA) 3,207,700 4,230,300

Subtotal Reserve Account Balance 135,222,989$ 135,122,303$

Capital Improvements Fund Accounts (A) 151,822,059 151,744,531 Senior Bonds Defeasance Fund (B) 57,462,169 60,499,359 Rainy Day Reserve Fund 10,547,992 13,542,853

Subtotal Unrestricted Account Balance 219,832,220$ 225,786,743$

Notes

(A) - The Capital Improvements Fund balance is used to pay all annual & planned future capital budget expenditures.(B) - The Senior Bonds Defeasance Fund will be used to pay down debt at future bond call date opportunities.

** - Includes the $25.0 million surety policy from MBIA/NPFG

(Non-Operating Accounts) *

Reserves and Restricted Accounts

Unrestricted Accounts

* - Summary does not include any operating accounts, Trust Revenue funds, or Debt Service Funds for current amounts of debt due

Ending Balances

Current Debt Structure  

 

Debt and Swap Summary

Outstanding 3/31/18Bond Series 2016 (Actual) 2017 (Actual) 2018 (Budget) Bonds Payable*

1997 Bonds (B) 9/1/2026 None 44,800,000$ 44,795,000$ 44,800,000$ 320,239,008 2000 Bonds (B) 9/1/2033 None - - 31,100,000 465,588,202 2004 Bonds (A,B&C) 3/1/2036 Partial Call in 2020 8,168,250 15,750,000 - 303,937,222 2006 Bonds (B) 9/1/2039 Call in 2026 6,048,500 - - 101,430,244 2007 Bonds (A-1 to D-1/CD2) 9/1/2039 None 24,054,451 21,310,067 12,772,150 12,135,000 2010 Bonds (A&C) 9/1/2041 Partial Call in 2020 4,358,731 4,358,731 4,358,750 118,372,482 2014 Bonds (A) 9/1/2039 N/A 1,116,314 327,847 - - 2015 Bonds (A) 9/1/2020 None 3,836,306 2,536,853 1,993,000 39,185,000 2017 Bonds (A) 9/1/2039 Call in 2019 - 921,178 654,000 72,565,000 2017 Bonds (B) 9/1/2039 Call in 2021 - 914,502 694,000 66,075,000 Swaps Differential, net (multiple swaps - see below) 4,849,313 4,332,633 5,312,700 -

Subtotal - Senior Debt Service Due 97,231,865$ 95,246,810$ 101,684,600$ 1,499,527,158 Increase in Senior Debt Service from Prior Year (1,985,055) 6,437,790

2001 VRF Bonds ** 9/1/2018 None 2,486,800 2,484,750 1,464,750 1,395,000

Total Current Bonds Outstanding* 1,500,922,158 Notes* Does not include premium/discount or future accretion amounts

Fair ValueCounterparty Maturity Date Pay Receive 12/31/2017JP Morgan 9/1/2039 Fixed rate-3.83% 67% of LIBOR 2007 Series (20,050,373) Morgan Stanley 9/1/2039 Fixed rate-3.83% 67% of LIBOR 2007 Series (20,051,305) Net Fair Value (Liability) (40,101,678)

** Paid from the VRF economic escrow defeasance fund in 2015, 2016 and a portion of 2017

Interest Rate Swap Fair Value SummaryRelated Bond

Series

Final Maturity Date

Future Bond Opportunities

Principal and Interest Payments

Senior Revenue Bonds Debt Service

VRF Bonds Debt Service

Total Debt Service

Debt Service Coverage

2012 2013 2014 2015 2016 2017 2018(budget)

Net Revenue $108,844,386 $120,716,683 $142,592,354 $162,110,926 $185,449,484 $202,334,239 $196,841,300Senior Debt Service $74,737,478 $81,657,745 $83,630,014 $91,119,525 $97,231,865 $95,246,810 $101,684,600Debt Service Coverage 1.46 1.48 1.71 1.78 1.91 2.12 1.94

1

1.2

1.4

1.6

1.8

2

2.2

$0

$25,000,000

$50,000,000

$75,000,000

$100,000,000

$125,000,000

$150,000,000

$175,000,000

$200,000,000

Authority DS Coverage Requirement – 1.30 (per bond resolutions)

 

Section 5

Quarterly Dashboard Reporting 

Total Transactions Processed by ExpressToll*

*Includes all types of transactions processed including AVI, LPT, Segmented, Voided, and HOV transactions.

-

2,000

4,000

6,000

8,000

10,000

12,000

Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 Dec-17 Jan-18 Feb-18 Mar-18

Tran

sact

ion

Cou

nt (

Thou

sand

s)

NWP (4%) HPTE (10%) Plenary (15%) E-470 (71%)

Total Transactions:E-470: 83,905,522

Plenary: 17,578,721HPTE: 11,527,466NWP: 5,342,872Total: 118,354,581

Revenue Generating Transactions Processed by ExpressToll**

**Includes AVI and LPT toll due transactions processed. Excludes Segmented, Voided, and HOV transactions.

E-470 (77%) Plenary (14%) HPTE (4%) NWP (5%)

Total Revenue Transactions:E-470: 83,905,522

Plenary: 14,831,233HPTE: 4,847,031 NWP: 5,342,872Total: 108,926,658

Customer Service Center – Inbound Call Volume

-

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

100,000

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

Num

ber o

f Inb

ound

Cal

ls

2017 2018

YTD 2017: 247,901YTD 2018: 218,168

Decrease over 2017: 12.0%

Total Image Transactions Processed

-

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

7,000,000

8,000,000

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

Num

ber o

f Im

ages

Pro

cess

ed

2017 2018

YTD 2017: 17,125,454YTD 2018: 16,458,023

Decrease over 2017: 3.9%

Transponders Summary by Type & Usage

0

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

1,600,000

1,800,000

Out

stan

ding

Mon

thly

Use

d

YTD

Cum

ulat

ive

Use

d

Out

stan

ding

Mon

thly

Use

d

YTD

Cum

ulat

ive

Use

d

Out

stan

ding

Mon

thly

Use

d

YTD

Cum

ulat

ive

Use

d

Out

stan

ding

Mon

thly

Use

d

YTD

Cum

ulat

ive

Use

d

Out

stan

ding

Mon

thly

Use

d

YTD

Cum

ulat

ive

Use

d

Out

stan

ding

Mon

thly

Use

d

YTD

Cum

ulat

ive

Use

d

Out

stan

ding

Mon

thly

Use

d

YTD

Cum

ulat

ive

Use

d

Out

stan

ding

Mon

thly

Use

d

YTD

Cum

ulat

ive

Use

d

Out

stan

ding

Mon

thly

Use

d

YTD

Cum

ulat

ive

Use

d

Out

stan

ding

Mon

thly

Use

d

YTD

Cum

ulat

ive

Use

d

Out

stan

ding

Mon

thly

Use

d

YTD

Cum

ulat

ive

Use

d

Out

stan

ding

Mon

thly

Use

d

YTD

Cum

ulat

ive

Use

d

Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 Dec-17 Jan-18 Feb-18 Mar-18

Tran

spon

ders

6C Tags T21 Tags Switchable HOV Tags Transponders Used Calendar YTD Cumulative Transponders Used

New ExpressToll Accounts Opened by Method

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

Acco

unts

CSR

Retail

Web

E-470 Roadside Assistance – Customer Assists

0

100

200

300

400

500

600

700

800

900

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

Num

ber o

f Ass

ists

* Note: A customer assist includes contacts for Flat Tires, Fuel, Fluid, Phone, Mechanical, Jumps, Directions, Other, Tows, No Assist, and Accidents

2017 2018

YTD 2017: 1,990YTD 2018: 2,280

Increase over 2017: 14.6%

Quarterly Dashboard Report

Disclaimer & Disclosures: The information set forth in this report is provided for convenience and is not provided in connection with an offer to buy or sell any securities. The information is provided as of the date of the report. Material changes may have occurred with respect to the information since that date, and the Authority has not undertaken to update or revise the information if such changes occur. Accordingly, the report must not be considered current as of the day you access it.