BODY LANGUAGE

Mohammed Jaffar A

Objective of this Session

• Corporate Ethics• Body Language• Avoiding Negative Language

Corporate Ethics

• Ethics means a set of principles of right conduct.

• Ethics in the workplace in its simplest terms means doing the right things that guide your behavior at work.

• Effective Communication• Body Language• Avoid Creating Disturbance• Trust & Respect for Others Work• Don’t Interfere In Others Work• Respect the Privacy of your Co-workers• Avoid Ethnic & Gender Biasness• Improve Your Self Presentation• No Personal Work During Work Hours• Maintain the balance between

transparency/openness and confidentiality

Corporate Ethics

No one can make you ethical.No one can make you behave ethically.

It must be a desire within you. You must be fully persuaded to live your life

with integrity, with excellence, and with pride in your work.

Corporate Ethics

• Body language comes in clusters of signals and postures, depending on the internal emotions and mental states.

• Non-verbal communication includes facial expressions, eye contact, tone of voice, body posture and motions, and positioning within groups.

• It may also include the way we wear our clothes or the silence we keep.

BODY LANGUAGENon-Verbal Communication

Have you ever heard anyone say, "His actions spoke so loudly, I couldn't hear what he said?

BODY LANGUAGE

EYE Contact

• Talking to an individual• Listening to someone • Talking to a group• Arguing • Attracting someone • Loving someone

Smile & LaughFacial Expression

Face is the index of MindThe eyes, the lips and the muscles express many feelingsIt can also be deceived by manipulation

• It is commonly done in meeting, greeting, parting, offering congratulations, expressing gratitude, or completing an agreement.

• There are 23 types found according to the Management studies.

Handshake

Handshaking : Remember•Stand up

•Step or Lean Forward•Make Eye Contact

•Have a pleasant or animated face•Shake hands•Greet the other person and repeat his or her name

Handshakes to Avoid

Dominant Handshake

The Twister

Politician DEAD FISH

PostureOne of the first things people notice

is how you present and carry yourself.

• Head Up• Shoulders back• Chest out • Stomach In• Breathe Normal• Use your hands more confidently (Arms

spread, hands open or relaxed are all positive signals)

• Keep a good attitude

Avoiding Negative Language: BL• Avoid lack of eye contact. Force yourself to look others in

the eye when greeting, talking, and especially when listening.

• Avoid mumbling. Speak a bit slower and get it right. You will attract more people you like being around.

• Don’t be afraid to take up some space.• Don’t slouch; sit up straight .• Lean, but not too much.• Don’t stand too close.• Avoid extraneous body movements.

• Finger drumming, scratching, twitching, and darting eyes around room.

• Avoid hiding your hands and palms. Evasive people with secrets don't show their hands.

• Avoid closed body postures, like arms folded across chest. Do keep your posture open, except your legs.

• Avoid touching face when speaking. Rubbing nose, eyes, ears, head, or neck shows doubt in what you are saying or hearing.

• Avoid an unblinking stare and the same facial expression. Blink normally and nod your head to show agreement, and that you are still alive and not bored to death.

Avoiding Negative Language: BL

How to Tie a Tie