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Organised by Book now to get the best rate www.terrapinn.com/wlcaasia
Organised by
Book now to get the best ratewww.terrapinn.com/wlcaasia
www.terrapinn.com/wlcaasia
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This is one of the best commercial low-cost aviation events Asia has to offer in 2014! No matter where your interest lies, we have content, networking and potential partners for you.
By bringing three events under one roof, you get to choose the sessions which are the most applicable to help your business cut costs and generate profits in this cut-throat aviation sector.
It’s all about revenue
Tuesday, 18 February 2014 Wednesday, 19 February 2014
EXPO
On–Floor programme
Premium Conference
1-2-1 partnering
The Casual Boardroom
Networking Cocktail Party
The Casual Boardroom
www.terrapinn.com/wlcaasiawww.terrapinn.com/wlcaasia
An event to wowTake your pick! Whether it’s keynote presentations, roundtable brainstorms, high-speed progress showcases, ground-breaking case studies or sourcing new technologies on the exhibition floor, you will always find something that is relevant for your business.
Visionary Keynotes High Speed Showcase (North Asia)
High Speed Showcase (Southeast Asia)
Closing Keynotes
Case Studies and Expert Panels
Closing Panel: Flight-Deck Engagement
Book by 10 Jan 2014
to save
SGD 360
Hear how to meet today’s challenging market from some of the biggest names in aviation
Shop around the latest industry solutions in the exhibition
After a day of learning, strategising and meetings, unwind with delectable canapés, free flow beverages and great entertainment as you mingle and connect with your peers
Attend the on-floor seminars to hear specific topics on driving IT innovation and enhancing passenger experience
Engage in interactive discussion and debate with your peers in roundtable sessions dedicated to LCCs, Aviation IT and AirXperience
Use the event networking app to browse the attendee list and arrange meetings
Attend the premium conference to hear from and network with LCC CEOs
Campbell WilsonCEOScoot
KEYNOTE SPEAKERS
Future of LCCs in Asia: Defining and responding to new challenges and opportunitiesHaving been with the Singapore Airlines Group since 1996, Campbell has held positions overseas and in the Head Office. Now the CEO of Scoot, Campbell is responsible for the direction, growth and leadership of Singapore’s newest airline.
Hear him shed light on what he thinks the new decade will bring for Asia’s LCC arena and understand how he would position Scoot to best overcome the rising challenges and ride on these opportunities.
We are Consumers too: A review of what LCCs need in the coming decade Bara has been instrumental in establishing Jetstar through its merger with Valuair, fleet procurement and fuel hedging. Today, Jetstar Asia remains as Singapore’s largest and most profitable low fares airline.
Understand what Jetstar Asia is doing right to stay competitive, and find out what he thinks LCCs need in the upcoming decade to stay on top of the game.
Barathan PasupathiCEOJetstar Asia
www.terrapinn.com/wlcaasia for more information contact Candy Tan at +65 6322 2700 or email [email protected]
KEYNOTE SPEAKERS
Travel Then and Now: The future of transport, digital travel and beyondAs CEO, Paul oversees the ambitious growth plans that Tigerair Mandala has to capture the fast growing domestic and international market to and from Indonesia.
Get insights from him on how changes in international demand traffic patterns are impacting various aviation stakeholders and understand how Tigerair Mandala is adapting to accommodate for the future generation of travellers.
North Asia High Speed Progress ShowcaseXiuzhi is the CEO and co-founder of Spring Airlines, one of China’s first private airlines and the country’s sole Low Cost Carrier. Since 2004, Xiuzhi has been instrumental in helping Spring develop a strong market presence in China’s booming aviation sector catering not only to China’s first time flyer market but also to the increasingly sophisticated and price-conscious business segment.
Join her on the exciting high-speed progress showcase and find out what development plans she has planned for Spring that might once again prove that the LCC model can certainly thrive in China.
Paul RombeekCEOTigerair Mandala
Zhang XiuzhiCEOSpring Airlines
www.terrapinn.com/wlcaasia for more information contact Candy Tan at +65 6322 2700 or email [email protected]
KEYNOTE SPEAKERS
Luu Duc KhanhCEOVietJet Air
Arif WibowoCEOCitilink
www.terrapinn.com/wlcaasia for more information contact Candy Tan at +65 6322 2700 or email [email protected]
Southeast Asia High Speed Progress ShowcaseDK became Vietjet Air’s Managing Director in April 2011. In 9 months he successfully obtained AOC and started operation with one aircraft. Today, the airline operates ten aircrafts with 64 flights per day with average load factor of more than 90%.
Find out what’s cooking in his pipeline to help Vietjet Air achieve their fleet increment plan of 3 to 5 planes annually.
Ancillary revenue: The winning formula Since he joined Citilink in 2012 as the CEO, Arif has managed the newly brand-rejuvenated LCC into one of the leading independent LCCs in Indonesia.
Arif will participate in the only keynote panel on Day One of the conference -- evaluating the best practice model for selling ancillaries, and discussing strategies that can help overcome the various costs and operational challenges to achieve further growth in ancillary margins.
KEYNOTE SPEAKERS
Patee SarasinCEONok Air
Mittu ChandilyaCEOAirAsia India
www.terrapinn.com/wlcaasia for more information contact Candy Tan at +65 6322 2700 or email [email protected]
Flight-Deck EngagementUnder Patee’s leadership, Nok Air has seen continuous growth in terms of revenue, passenger numbers and destinations across Asia. Can the traditional short-haul, point-to-point operational model of LCCs still guarantee their success in this day and age? Or is it time to step out of the comfort zone? Participate in the Flight-Deck Engagement Poll on Day Two morning and have your say! Patee will join other industry leaders in the only keynote panel on Day Two to critic and share their thoughts about the gathered statistics.
The Casual Boardroom: Costs Optimisation through IT InnovationIn May 2012, Mittu was appointed to take the reins at AirAsia India, all ready to revolutionize India’s air travel industry. Tony Fernandes, Group CEO of AirAsia, believes that “a CEO of Mittu’s stature and business acumen would definitely help us to attain significant market share and achieve rapid growth in India.”
Join Mittu in this intimate and interactive session as he brings his expertise to the table. Hear him share his sharp insights on how productivity and operational efficiency can be enhanced through IT innovations and well integrated systems.
HEAR FROM
Patee SarasinCEONok Air
Andrew CowenDeputy Chief Executive OfficerHong Kong Express
Duncan BureauSenior Vice President, Global Sales and DistributionMalaysia Airlines
Fares Azeem KilpadyHead of Revenue Management and DistributionAirAsia X
Luke LovegroveChief Commercial OfficerPeach
Mittu ChandilyaCEOAirAsia India
Azman AhmadChief Commercial OfficerFirefly
Eash SundaramExecutive Vice President and Chief Information OfficerJetBlue Airways
Joel MendozaChief Executive OfficerSkyJet Airlines
Ye JhanChief Commercial OfficerGolden Myanmar Airlines
www.terrapinn.com/wlcaasia for more information contact Candy Tan at +65 6322 2700 or email [email protected]
08:0
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:55
10:1
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:00
09:0
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:10
09:2
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09:3
5
09:5
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Registration
Organiser’s welcome remarks
Morning refreshments and speed networking
ASIA’S LOW COST AVIATION: THE NEXT DECADEHear from the CEOs of Asia’s top LCCs on what they are doing right to stay on top of their game in the new decade filled with emerging opportunities and rising challenges. They will be “In the Hot Seat” at the end of their sessions so this is your opportunity to fire those burning questions that you have been dying to ask.
ANCILLARIES AND DISTRIBUTION: THE GAME CHANGER
Chairperson’s opening addressReserved for Stephenson Harwood
Future of LCCs in AsiaDefining and responding to new challenges and opportunitiesCampbell Wilson, Chief Executive Officer, Scoot
Travel then and nowThe future of transport, digital travel and beyondPaul Rombeek, Chief Executive Officer, Tigerair Mandala
We are consumers tooA review of what LCCs need in the coming decadeBarathan Pasupathi, Chief Executive Officer, Jetstar Asia
Challenging the LCC business model and winning the customerCustomer value through loyalty and brand consistency across various platformsJoel Mendoza, Chief Executive Officer, SkyJet Airlines
Campbell Wilson, Chief Executive Officer, Scoot
Paul Rombeek, Chief Executive Officer, Tigerair Mandala
Barathan Pasupathi, Chief Executive Officer, Jetstar Asia
Moderator:David Huttner, Senior Vice President, NYRAS Limited
LCC CEOs in the hot seatYour opportunity to fire those burning questions that you have been dying to ask
Tuesday 18th February 2014
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Networking luncheon
Afternoon refreshments and exhibition viewing
Chairperson’s closing remarks and end of conference day one Networking cocktail party
THE CASUAL BOARDROOM Want a peek at how your industry peers are capturing the hearts of passengers worldwide? Join these top aviation leaders in an intimate, interactive and unstructured discussion setting! They will be sharing on how exactly they are achieving their ROIs, enhancing the passenger experience and boosting sales throughout the various points of customer contact.
NEW ROUTES, NEW CUSTOMERS
Fuel management technology: support for LCC’s new routes and new customersAndy Smith, Sales Director, Fuel Plus
Arif Wibowo, Chief Executive Officer, Citilink
Chris Eite, Vice President, Business Management, Passenger Solutions Line, Asia Pacific, SITA
Alexander J. Blake, Global Head of Travel Insurance, ACE Travel Insurance
Sue Walker, MD New Business and Product and Supply Chain, Gate Retail Onboard
David Brown, Joint Managing Director, Bluebox Avionics
Moderator:Philippe Cornet, Head of Global Travel Insurance, Zurich Insurance Company Ltd
Keynote panelAncillary revenue: The winning formula
Table 1: Channel distributionDeveloping and managing distribution strategies for today’s travel consumersLeaders:Luke Lovegrove, Chief Commercial Officer, PeachFares Azeem Kilpady, Head of Revenue Management and Distribution, AirAsia X
Table 2: The connected customerHarness the power of personal mobile technology to better serve the customer and create sales onboard and on-groundLeaders:Duncan Bureau, Senior Vice President, Global Sales and Distribution, Malaysia AirlinesPieter Zylstra, Head of Strategic Programs, Asia Pacific, SITA
Table 3: Revolutionising the travel experienceSimple ideas and technology innovations that create amazing passenger experiencesLeaders:Eash Sundaram, Executive Vice President and Chief Information Officer, JetBlue AirwaysJoel Mendoza, Chief Executive Officer, SkyJet AirlinesMelissa Tizi, Editor, TravelWeekly Asia
Table 4: Experience managementUsing IT to effectively manage the passenger experience during travel disruption and irregular operationsLeader:Nicholas Key, Co-Founder and Commercial Director, 15below
Tuesday 18th February 2014
08:0
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08:5
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10:0
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08:5
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Registration Organiser’s welcome remarks
Morning refreshments and speed networking
Chairperson’s opening address
EMERGING MARKETS, EMERGING OPPORTUNITIES
NORTH ASIA LCC OUTLOOK
SOUTHEAST ASIA LCC OUTLOOK
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09:4
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09:00Zhang Xiuzhi, Chief Executive Officer, Spring Airlines
11:20 Arif Wibowo, Chief Executive Officer, Citilink
11:50 Luu Duc Khanh, Chief Executive Officer, VietJet Air
11:35 Patee Sarasin, Chief Executive Officer, Nok Air
12:05 Ye Jhan, Chief Commercial Officer, Golden Myanmar Airlines
Host:Philippe Cornet, Head of Global Travel Insurance, Zurich Insurance Company Ltd
09:15Luke Lovegrove, Chief Commercial Officer, Peach
09:30Andrew Cowen, Deputy Chief Executive Officer, Hong Kong Express
High speed progress showcaseNorth AsiaJoin this exciting North Asia high-speed progress showcase and find out what development plans Spring Airlines, Peach and Hong Kong Express have in their pipelines to further grow the business in their regions of operation.
High speed progress showcase Southeast AsiaIn an increasingly competitive market like Southeast Asia, what are the major LCCs doing to stand out and beat the competition? Listen as the executives from Citilink, Nok Air, VietJet Air and Golden Myanmar Airlines reveal their strategies and the new routes and destinations in their pipelines.
Flight deck engagementCan the traditional short-haul, point-to-point operational model of LCCs still guarantee their success in this day and age? Or is it time to step out of the comfort zone and start experimenting with new business models?
Participate in the polls and have your say! Results will be broadcasted ‘live’ and will be further analysed and discussed by a selected stellar panel of industry leaders in the keynote closing panel on Day Two. Join them as they critic and share their thoughts on the gathered audience feedback.
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Crew engagementSue Walker, MD New Business and Product and Supply Chain, Gate Retail Onboard
Wednesday 19th February 2014
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Networking luncheon
Afternoon refreshments and exhibition viewing
Chairperson’s closing remarks and end of conference day two
WINNING THE FUTURE THROUGH INNOVATION
16:3
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Moderator:Patrick Murphy, Chairman, Aviation Performance Consultants
Keynote closing panel: Re-examining business modelsCan the traditional short-haul, point-to-point operational model of LCCs still guarantee success in this day and age? Or is it time to step out of the comfort zone?
Results from the conducted polls during Flight Deck Engagement will be analysed, discussed and critiqued by a stellar panel of LCC leaders as the conference comes to a close. Expect an exciting exchange of visions, strategies and wits on stage! And you too can join in the fun by sharing your thoughts and asking those burning questions.
16:1
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:20
How to transfer the LCC business logic on daily management processes• The integrative solution: all variable costs managed in one system• Bottom-up methodology allowing for unmatched visibility and granularity of flight economics• A unique basis for decision making: real-time route profitability and precise financial planningStephan Wilde, Director, Sales and Business, Airpas Aviation
Consumers need to travel. Consumers want to travel. But how do you ensure that they travel with you?Darren Fifield, Head of Marketing Solutions, Asia-Pacific, eBay Enterprise
14:0
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THE CASUAL BOARDROOM Want a peek at how your industry peers are capturing the hearts of passengers worldwide? Join these top aviation leaders in an intimate, interactive and unstructured discussion setting! They will be sharing on how exactly they are achieving their ROIs, enhancing the passenger experience and boosting sales throughout the various points of customer contact.
Table 1: Route developmentOperational and legal strategies for expansion into new regionsLeaders:Andrew Cowen, Deputy Chief Executive Officer, Hong Kong ExpressYe Jhan, Chief Commercial Officer, Golden Myanmar AirlinesYodchai Sudhidhanakul, Chief Commercial Officer, Nok Air
Table 2: Costs optimisation through IT innovationEnhance operational efficiency and quality through innovative and well integrated IT systemsLeader: Mittu Chandilya, Chief Executive Officer, AirAsia India
Table 3: Help your customers help themselvesCreate great passenger-centric experiences through effective self-service initiativesLeader:Azman Ahmad, Chief Commercial Officer, Firefly
Patee Sarasin, Chief Executive Officer, Nok Air
Mittu Chandilya, Chief Executive Officer, AirAsia India
Luu Duc Khanh, Chief Executive Officer, VietJet Air
Wednesday 19th February 2014
It’s a networking event
Flight-deck EngagementIs it time for LCCs to step out of their comfort zones and start experimenting with new operational models?
Participate in the polls and have your say! Results will be broadcasted ‘live’ and will be further analysed and discussed by a selected stellar panel of industry leaders in the keynote closing panel on Day Two. Join them as they critic and share their thoughts on the gathered audience feedback.
In addition to great content, this year’s event is built around your personalised networking schedule. With 300 airlines confirmed, here are some of the ways you can meet them…
Mobile appDownload our networking app to get organised and get in touch with all attendees before the event. Use the BlueSky portal to:
• Plan your sessions• Build a personalised agenda• Identify exhibitors to visit• Set up onsite meetings with key executives.• Network with other attendees
Keep all your messages, appointments and favourites at your fingertips and continue networking whilst you’re there. You can still use the networking tool within the app for a full year after the event so you can follow up with anybody you’ve missed months down the line.
Paper Plane ChampionshipA proud Terrapinn tradition at the World Low Cost Airlines World Asia Pacific show. All are welcome to engineer the most aerodynamic paper plane and launch them at the special runway set-up in the exhibition hall. The winner will be crowned and presented with a surprise gift!
Networking Cocktail PartyTuesday, 18th February, 16:25 – 18:00
Held in recognition and celebration of the achievements of leaders, innovators and pioneers of Asia’s fast-growing LCC industry! Don’t miss this must-attend party where you can mingle with your peers for a night of fun, camaraderie and networking!
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Leveraging on the latest big data analytics and technologies to enhance customer engagement, cultivate loyalty and drive profitability
Using IT innovation to improve passenger self-service and create great passenger-centric experiences
Passenger Notifications: Top 10 tips on how to keep you and your customers calm and connected throughout their journeyAlex Thornton, Customer Relationship Manager, APAC, 15below
LCC Cost Management reinvented • Control and plan ALL your variable cost in one integrated system• Cut overspendings to zero and manage complexity efficiently• Real time Route Profitability: be much faster and smarter in decision makingStephan Wilde, Director Sales and Business Development, Airpas Aviation AG
75% commission on zero Travel Insurance sales, is zero • Insurance, where you at?• Conversion is king • Cuddle your insurerMark Kopec, Head of Travel Insurance, APAC, Zurich Insurance
Creating opportunities for ancillary development and in-flight revenues through IT and facilities design
Transforming fleet decisions and enhancing fleet management and operations through new aircraft technologies
The future of travel experience: Creating more VAS and unique offerings through effective customer profiling
Social media and mobile technology: Turning your airline’s online presence to boost bottom line profits
Achieve customization through tailoring your booking path and automating your ancillary sales process
Efficient payment and fraud management across sales channels
Effective utilization of IT to manage disrupted operations and critical applications to ensure a seamless passenger experience perspective
Tuesday 18th February 2014 Wednesday 19th February 2014
On-floor programme
RESERVED
B05
RESERVED
Blue Box
ReD
A06
A11
A05
BCS
A04
GateRetail
A03
eBay
A02
A01
SITA
C05
B11
B03
C11
C03
Registration
CONCIERGE
RESERVED
Lunch &Refreshment
Airport Runway
B01
B07
Zurich Insurance
RESERVED
RESERVED
RESERVED
B06
Fuelplus
C06
B12
B04
ISA
C04
On-floorSeminarTheatre
Clinic
MR1 MR6
MR2 MR5
MR3 MR4
Contact Aries Calonzo now to book your sponsorship package.
Call +65 6322 2319 or email [email protected]
The ExhibitionGet involved
• Arrange sales meetings with top prospects
• Demonstrate thought leadership
• Educate airlines on the superiority of your products and services
• Increase brand awareness and positioning
• Generate new leads
Why exhibitAn event like this doesn’t come around every year – and we can promise this is the best airline event in Asia.
Taking on an exhibition booth will help get your company in front of CEOs and other executives from Asia’s most influential LCCs.
That’s not all on offer at this event. Bespoke packages include access to our executive partnering programme, lead generation, speaking on the agenda and leading round table discussions.
Who you will meet• CEO/MD • CIO • CTO • COO • Chief Commercial Officer •
Commercial Director • Heads of Ancillary Revenue • Heads of
Route Development • Heads of Network Development • Heads
of Distribution • Heads of Revenue Management • Heads of
E-commerce • Heads of Customer Loyalty • Heads of Sales &
Business Development • Heads of Passenger Services • Heads
of Retail • Heads of Product Development • Heads of Technology
• Heads of Onboard Services • Heads of IT • Heads of Data
Management
Premium Keynote &Roundtable Discussions
AirpassAviation
StephensonHarwood
WorldPlay
D04
D03
D02
RESERVED
ENTRANCE
SpeakersLounge
Navitaire
Ace Group
15below
Clinic
MEETING ROOM
SOLD
RESERVED
AVAILABLE
The Exhibition
SPONSORS TO DATE
40 LEADING SUPPLIERS INCLUDING
300
What to expect from 2014
Over 300 airline executives come to the show to get inspired, do big business and network with their peers
Here are some of them
airlines
It’s all about interaction. It’s not just about sitting in a conference room for two days. This is your chance to get engaged, get your questions answered and get networking!
Flight deck engagement
Roundtables1-2-1
partnering
High Speed Progress
Showcase
Speed networking
Paper Plane Championship
Networking Cocktail Party
INTERACTION
What to expect from 201450030050
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Five hundred attendees
Three hundred airline executives
Fifty new technologies on show
Twelve roundtable debates
Over sixteen hours of dedicated networking time
Three events
Two great days
Meet with the most influential LCC leaders helming Asia’s low cost aviation revolution
Hear from the CEOs of Asia’s top LCCs such as Scoot, Jetstar Asia and Tigerair Mandala, on what they are doing right to stay on top of their game. Fire your questions at them as they’ll be “In the Hot Seat”
Dissect new revenue management strategies and best practices for the low-cost model to optimise your balance sheet for greater profitability
Find out which new technologies and business models will improve your business and generate new revenues
Assess how other airlines are taking a more personalised approach to create better solutions and experiences for the customer
Understand what development plans the top aviation leaders in North and Southeast Asia have in their pipelines at our High Speed Project Showcase
Understand what you can do as a traditional airline to improve cost efficiencies and stay competitive with LCCs
Win new customers through innovative ancillary co-branding and cross-selling strategies, while learning how to perfect your inventory allocation across multiple distribution channels
Network and forge partnerships with over 500 Asian Aviation executives
Join airlines executives from JetBlue Airways, Peach, Hong Kong Express, Golden Myanmar Airlines, AirAsia X, Firefly and many more in an intimate one-hour Casual Boardroom roundtable session to brainstorm strategies that can potentially help your business overcome the most pressing issues.
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reasons to attend
www.terrapinn.com/wlcaasia
for more information contact Candy Tan at +65 6322 2700 or email [email protected]
2012
Contact Aries Calonzo for a tailored sponsorship package to meet you business objectives.Call +65 6322 2319 or email [email protected]
2014 SPONSORS
Gold sponsor
Silver sponsors
Sponsors
Exhibitors
Media partners & endorsers
Silver & Flight Deck Engagement Sponsor
