President’s Message By Linda Andrews Inside this i ssue:

President’s Message 1

In Case You Missed It 2

Did You Know? 3

June LLDO Handoff 4

June Brain Buster 5

Vicki Miller Thank You 5

National Management Week

Recap

6

NMA East Leadership Devel-

opment Conference Trip 7

July Trivia Question 8

Upcoming Program Meeting 9

Community Services Events 10

NMA Leadership Model 11

LLDO Chairs 12

Statement of Principles &

Code of Ethics 12

NMA Mission Statement 12

E d i t o r s :

K i m B a r n e s

J a n e t B o r c h e r d i n g

J u s t i n H u n t i n g t o n

K a t y R h i n e h a r t

T e r i W i l s o n

BootstrapBootstrapBootstrap J U L Y 2 0 1 3

A publication of the Lennox Leadership

Development Organization

As I am sitting here, trying to think of what my first message to

LLDO should be, I received an email from David Heddens. The

email was about the upcoming Cowlympics at the Central Iowa

Fair grounds on July 11th. While looking at the flyer, I tried to

picture myself as one of the participants and having a team repre-

sent LLDO entering the event. This looked like it would be

FUN!!!!! Most of my co-workers probably know by now that I am an introvert,

so after a while this picture in my mind became less and less appealing. I can al-

most talk myself out of anything. John Maxwell said, “If we’re growing, we’re

always going to be out of our comfort zone.”

Last year LLDO had an outstanding year in all areas. As president I wanted my

theme to grow your confidence by “Meeting the Challenge” head on this year.

We all have challenges in our lives and we can make them positive ones.

On this note, if anyone wants to do the Cowlympics on July 11th please sign up.

You may see my name on it.

Committees are coming together and action has started with the planning of pro-

grams and Community service activities. If you are interested in a committee, and

time is the problem all you need to do is call one of the committee chairs and ask

how you can be of help. This is your club and with that WE NEED ALL OF

YOU TO MAKE A DIFFERENCE. “The only limitations that we have are the

ones that we place on our own mind.” -- Author Tammy L. Turner

As president, I am looking forward to a great year and I know that I cannot do it

by myself. So with the help of the committees and membership let’s meet the

challenges and have a very rewarding year.

July 2013 Bootstrap Page 2

In Case You Missed It By April Blais

It was Tuesday, June 11th, late afternoon when the 2013 LLDO Top Management event took place at Elmwood

Country Club in Marshalltown. It was a very hot, beautiful day, and it was nice to be in the cool air conditioning

of the Great Hall looking out over the green golf course. Dave Lennox was there in his bib overalls and page-boy

hat. For the last 28 years Dave Lennox has been played by Bob Tibbetts. I was a little nervous to say “Hi” to him

at first, but saw he was a very nice man and was excited to talk to him over dinner. I appreciated how Bob kept

his cell phone in the chest pocket of his overalls, a modern twist on a classic outfit, and very convenient.

Many Lennox LDO members came with family, significant others, or friends. Katy Rhinehart and Tyler Gerdes

greeted guests with door prize tickets and name tags, and Chris Olivier took pictures throughout the night.

Soon the buffet line started. There were delicious salads, dinner rolls, pork tenderloin, beef, and brownies and

cookies for dessert.

Over dinner I talked to Bob Tibbetts about his life and how he

became the face of Lennox. He was born in Illinois but only lived

there a short time. He lived in St. Louis for a long time; in fact

that’s where he heard about an opening for becoming Dave Len-

nox. He’d been working in freelance marketing for a radio station

in St. Louis, and at that time Lennox’s marketing headquarters

was in St. Louis. Friends told him the first Dave Lennox actor was

retiring, so he auditioned and got the part! He told his wife if he

could have that job for at least five years, it would be great.

Now, 28 years later, Bob has become so accustomed to his page-

boy cap and mustache, he said he will wear his hat regularly in

retirement, and never get rid of his mustache. He said he has only

one main pair of bib overalls and one back-up pair. He also only wears one hat at a time until it wears out, but

he’s had eight different hats. When I asked Bob what he liked to do for fun, he said he loves boating and has a

40’ boat that he, his wife, two grown daughters and their families all like to use together.

After dinner, Linda Andrews opened the LLDO business meeting and introduced two new interns, Clay Hawken

and Joe Carnaroli, and new hire Kelly Graham. The New Member of the Year Award went to Nathan Mielke, and

the two recipients of Member of the Year Awards were Teri Wilson

and Dave Heddens. David Hanson installed the 2013-2014 officers Linda

Andrews, Dave Heddens, Steve Bolar, and Alejandra Martinez. Tom

Taylor then introduced speakers Lee-Eft and Gary Pennington. Lee is

the Lennox Des Moines District Sales Manager, and Gary is with Lozier

Plumbing & Heating in Des Moines, a five time Dave Lennox Award

winning Premier Dealer. They held an informative question and an-

swer session to explain a day in the life of a Lennox dealer. The talk

demonstrated how the hard work put in at the Marshalltown plant is

respected and appreciated in Iowa and across the world.

David Hanson introducing the 2013-2014 LLDO officers from right

to left: Linda Andrews, Dave Heddens, Steve Bolar, and Alejandra

Martinez

Terry Frederickson sits with his guest for the evening,

intern Joe Carnaroli

Photos of the LLDO Top Management night were taken by Chris Olivier

July 2013 Bootstrap Page 3

Did You Know? By Logan Boehm

July 4th is the National Day of the United States. This is the day that represents the country’s independence giving it the com-monly known name Independence Day. In the year of 1776, the original Thirteen Colonies separated from Great Britain. In June of 1776, Richard Henry Lee from Virginia proposed a reso-lution of independence which was approved by the Second Continental Congress soon after on July 2, 1776. After the vote for independence was passed, Congress turned its focus to the Declaration of Independence.

The declaration was written by a committee of five consisting of John Adams of Massachusetts, Roger Sherman of Connecticut, Robert Livingston of New York, Benjamin Franklin of Pennsylvania, and Thomas Jefferson of Virginia. Thomas Jefferson was the principal author and wrote the first draft. Congress then de-bated and came up with several revisions on this declaration before finally ap-proving it and signing it on July 4th, 1776.

Many historians believe that the Declaration of Independence was actually signed on Au-gust 2nd, 1776, although John Adams, Benjamin Franklin, and Thomas Jefferson all referred to have signed it on July 4th in some of their later writings. Today, July 4th is a major holiday across the country. It is commonly celebrated with electrifying firework shows all over the nation. Everyone celebrates in their own way,

but all Americans know this to be a day where we celebrate our freedom and independence as a county.

Reference:

http://en.wikipedia.org/wiki/Fourth_of_july

If you want to know what a man's like, take a look at how he treats his

inferiors not his equals. -J.K. Rowling

July 2013 Bootstrap Page 4

The Handoff By Teri Wilson

On June 6th, the LLDO Board meeting was held in the small auditorium. In at-

tendance were the 2012-2013 outgoing board and the 2013-2014 incoming

board. By inviting the new board, it familiarizes them with how board meetings

are conducted and what to expect. After the meeting, lunch was provided and

the outgoing officers and chairs reviewed their standard work with incoming of-

ficers & chairs. Any new board member can rest assured they won’t be alone in

the job; help from former officers/chairs is always available. We want LLDO to

grow and prosper so we’ll do all we can to insure we have good leaders in the

organization.

Here is your 2013-2014 LLDO board:

If you are interested in helping on any of the committees, don’t hesitate to call the chairperson - it’s your

opportunity to make a difference, lead, and learn along the way.

President: Linda Andrews

Vice-President: David Heddens

Secretary: LeRoy Olson

Treasurer: Alejandra Martinez

Programs: Nathan Mielke, Leah Cox

Community Services: Alejandra Martinez

Professional Development: Landon Auld

Member Relations: Vicki Miller

Awards: Jason Kern

Public Relations: Justin Huntington

Directors: Rick Elsberry, Katy Rhinehart, Steve Bolar, Doug Hart

Webmaster: Darin Ashby

Laziness may appear attractive, but work gives satisfaction.

-Anne Frank

Sandra Holubar leads her final board

meeting as President

July 2013 Bootstrap Page 5

Solve it.

2+3=8,

3+7=27,

4+5=32,

5+8=60,

6+7=72,

7+8=??

Solution:

2*(3+1)=8

3*(7+2)=27

4*(5+3)=32

5*(8+4)=60

6*(7+5)=72

7*(8+6)=98

June’s Brain Buster Winner is: Justin Huntington

Editor’s note: The deadline for this solution was printed as July 22nd. The date should have read June

21st. The Bootstrap regrets the error.

Or:

2*1+(2*3)=8

3*2+(3*7)=27

4*3+(4*5)=32

5*4+(5*8)=60

6*5+(6*7)=72

7*6+(7*8)=98

We accept the love we think we deserve.

-Stephen Chbosky

July 2013 Bootstrap Page 6

National Management Week Recap By Vicki Miller

During Management Week in America, the Membership & Community Services committees held the annual celebration, but did so with a twist. Instead of serving breakfast as we have in the past we wanted to appeal to your sweet tooth with an ice cream sundae bar. This year we thought we would try something new while hosting the membership drive by promoting joining a committee.

Two drawings were held for a $20 lunch ticket each. One drawing was for potential members who joined LLDO. We would like to WELCOME Kelly Graham & Mike Gleason as our newest members with Kelly winning the drawing. The second drawing was to entice members to join committees. Mike Gleason, the winner of the second drawing jumped in with both feet and joined two committees. Congratulations Mike & Kelly!!

THANK YOU to all the members who not only stepped up to the challenge to join a committee but for also

choosing to get involved!!

1. Mike Gleason – Professional Development & Member Relations

2. Rick Elsberry – Professional Development

3. Teri Wilson – Member Relations

4. Joyce Wilson – Member Relations

5. Kelly Graham – Programs

6. Janet Borcherding – Public Relations

7. Glenn Harmelink – Member Relations

LOOKING FOR A FEW GOOD MEN… and WOMEN: The Member Relations Committee is still looking for more members to join the team. The total time commit-ment for the upcoming year is 30 – 45 min. Can you spare the time to take attendance or sell lotto tickets at one monthly meeting? Yes, I said ONE monthly meeting. If you can spare 45 minutes and willing to get in-volved, please contact Vicki Miller, membership chair at vicki.miller@lennoxind.com or 754-4216.

Members enjoy the ice cream sundae bar on Friday,

June 7 for Management Week in America

July 2013 Bootstrap Page 7

NMA East Leadership Development Conference Trip

By Linda Andrews

My trip to Florida started with a good flight, and the drive to the hotel was uneventful; I liked that. From the hotel

room you could hear the palm trees whispering in the summer breeze of 80 degrees, and the bay from the hotel room

was beautiful to look at only 50 feet away. This may sound wonderful but there was one drawback, it wasn’t a vaca-

tion. On May 17th -18th, I again had the privilege to represent LLDO. This time it was at the 2013 NMA East Leadership

Development Conference in Panama City Beach, Florida.

In the two days that the conference was held, we had eight workshops, the

speech contest and a banquet following. Winners of the speech contest were

announced at the banquet. There were eight very talented contestants. This is

always the highlight of the conference; when you hear these young adults give

their speeches it just makes you proud of them all. Our contestant, Daniel Blom,

was the first one up to speak and gave a flawless presentation, but as I said there

were eight great speakers that night. Daniel did us proud, but not all can win, and it was not his night.

The workshop that I found to be the most challenging turned out to be the most fun. It was the Survival Workshop

held on Alligator Island. Although I did not see any alligators, I did see a Hermit crab. Alligator Island is a small beach

area that you can take a lunch out to or start a fire on, and that is what we did, or should I say we tried. We were giv-

en a kit which included a tarp with string, steel wool, a C-battery, and a wood rod. Our mission was to pitch a tent

and start a fire. Hint: the steel wool and battery were for the fire. This workshop was conducted by Ken Burton, Pres-

ident of S.T.A.R.K. Survival Company, Inc.

As always with this type of a trip, time does go fast. You try to take in as much knowledge as possible and reap the

benefits. I was honored to be able to have this opportunity to represent LLDO. Thank you.

I think people make their own faces, as they grow.

-Enid Blyton

Photos courtesy of Linda Andrews

July 2013 Bootstrap Page 8

Last month a picture was featured of Governor Terry Branstad signing a proclamation declaring

Management Week in America as June 2-8 with Alan Anselman, Sandra Holubar, and David

Heddens. A similar photo was dug up recently from 1984, once again with Terry Branstad.

Which of the four men shown with the Governor in the picture below is an active

Lennox Marshalltown employee and who is it?

Please send guesses to Justin Huntington by July 22. A drawing will be held for all correct answers and

the winner will receive a drink of his/her choice from the cafeteria.

July 2013 Bootstrap Page 9

UPCOMING PROGRAM MEETING—

MOTIVATE, INSPIRE AND PRODUCE RESULTS

David “The Shef” Sheffield will be keynoting the September 19, 2013

meeting of the LLDO. “The Shef” became an entrepreneur at the ripe old

age of 19, going on to discover how to be a direct sales success. The sys-

tems he implemented helped build successful teams of 300-350 salespeople.

Neighboring businesses would then and still send their employees for a dose

of Motivation and positive attitude.

Shef has written 5 books over the last 10 years, Unleashing the Leader With-

in You, Unleashing the Vision Within You, Massive Dose of Motivation, One

Step From Striking Gold, and When Would NOW be a Good Time?.

I hereby issue you a challenge: Take Shef’s 10 day Challenge. See if it does in fact make a difference in your

life:

1- No News-Turn off media “autopilot. When was the last time you saw something positive on the news?

Eliminate non-work related news for 10 days and replace it with positive audios, books and videos.

2-Celebrate the Morning-Journal, read and create your “Gratitude List.” What you think and thank about,

you’ll bring about. Follow that with physical exercise if you can. DO NOT CHECK YOUR E-MAIL! Do that lat-

er. Answering e-mail puts you in a reactionary state. Set the foundation for success by starting the day

right.

3- Choose the words you live with-Eliminate words that don’t move you in a positive direction. You can’t

try something. Either you do it or you don’t. Being positive is often not easy, but it does help create great

results when you combine it with a great attitude and action.

4-Write your top 3 goals every day. They must be 50% believable. Keep them in front of you. You must

write them NOT type them. There are specific neurological reasons why writing anchors in your brain.

5-Drink 8 glasses of water each day. Dehydration does nasty things to our bodies and minds. Stay hydrated.

ALSO, FIND A WAY TO SWEAT AT LEAST 20 MINUTES, 3 TIMES A WEEK. Use it or lose it.

6- Removal of negative people. Clean out your “people Closet.” Negative people bring you down. Surround

yourself with people who inspire, push, and encourage you. If you can’t fully remove someone from your

life, love them from a distance. Life is too short to let other people drag you down.

Join us for an interesting, enjoyable and motivating time September 19, 2013 to meet David Sheffield. He

will have his books for sale at the close of the meeting and will be happy to autograph them for you.

By Leah Cox, RN, COHC, Programs committee

July 2013 Bootstrap Page 10

For all of you who have the hearts to serve and be a positive impact in our

community; we have two opportunities in early August to participate once again.

Coming up!!!

Community Service Upcoming Events

Stuff the Bus Lennox Blood

Please keep a close eye on your e-mail around mid-July for detailed

information and an invitation for your participation….

Thank you in advance for your help and support!!!

Questions or comments? Please contact Alé Martinez ext. 4455 or Dave Heddens ext. 4328

July 2013 Bootstrap Page 11

Stress open and honest communications

Energize, excite & motivate others

Lead by example with high expectations

Convey purpose & mission to motivate

others Celebrate successes & learn from

disappointments

Implement continuous improvement aimed

at world-class performance

Build teams to maximize success

Inspire in ways consistent with the organi-

zation values

Model the organization values

Earn trust & respect

Promote integrity & ethical behavior

Meet your commitments

Be accountable for your actions &

decisions

Keep promises under pressure

Marshall all leadership attributes

Maintain internal & external customer

focus

Translate strategy into actionable objec-

tives & plans

Share vision, values & accountability at

all levels

Maintain direction & consistency in big-

picture & daily challenge

Create a win-win atmosphere

Create an environment where all can

stretch, take risks, create, contribute &

learn

Seize changes as opportunities

Take advantage of diversity

Provide effective controls/metrics

Mentor and coach for growth &

success

Maintain an effective customer

network to spot issues

Demonstrate strong operational

skills

Use complexity as leverage

Ensure operational performance

Capitalize on unanticipated

opportunities

NMA Leadership Model

July 2013 Bootstrap Page 12

Statement of Principles

We believe in the highest standards of personal and organizational integrity

and respect for the individual.

We believe in lifelong learning, continuous improvement, and the develop-

ment of a workforce capable of sustaining a competitive posture in the

global economy.

We believe management is a creative, dynamic, and essential process ena-

bling people to achieve personal and organizational objectives.

We believe that managerial responsibility is shared among all individuals at all

levels of the organization and that leadership is critical to management

success.

We believe that individuals and organizations have a community and civic

responsibility.

Code of Ethics

I will recognize that all individuals inherently desire to practice their occupa-tions to the best of their ability.

I will assume that all individuals want to do their best.

I will maintain a broad and balanced outlook and will recognize value in the ideas and opinions of others.

I will be guided in all my activities by truth, accuracy, fair dealing and good taste.

I will keep informed on the latest developments in techniques, equipment, and processes. I will recommend or initiate methods to increase productivity and efficiency.

I will support efforts to strengthen the management profession through train-ing and education.

I will help my associates reach personal and professional fulfillment.

I will earn and carefully guard my reputation for good moral character and good citizenship.

I will promote the principles of our Free Enterprise System to others, by high-lighting its accomplishments and displaying confidence in its future.

I will recognize that leadership is a call to service.

President:

Linda Andrews X4275

Vice President:

David Heddens X4328

Secretary:

LeRoy Olson X4016

Treasurer:

Alejandra Martinez X4455

Programs:

Leah Cox X4406

Nate Mielke X4512

Community Services:

Alejandra Martinez X4455

Professional Development:

Landon Auld X4201

Members Relations:

Vicki Miller X4216

Awards:

Jason Kern X4387

Public Relations:

Justin Huntington X4041

Directors:

Rick Elsberry X4292

Katy Rhinehart X4406

Steve Bolar X4523

Doug Hart X4266

Webmaster:

Darin Ashby X4215

NMA Mission Statement

The mission of the NMA is to provide management and lead-

ership development opportunities and related chapter ac-

tivities which meet the needs of members and contribute to

the effectiveness of sponsoring organizations.