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BRANDING & PRWinning the Battle of the Minds
Prepared and presented by Benchmark Advisors sarl ● Lebanon
BRANDING & PRWinning the Battle of the Minds
Introduction
Group exercise 1: match these brands with what they represent to you
Mercedes-Benz
Ferrari
Microsoft
Apple
McDonald’s
Burger King
Luxury
Quality
Creativity
Technology
Tasty
Very tasty
What would you change?
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BRANDING & PRWinning the Battle of the Minds
Introduction
What is a brand?
A brand is a name in the mind of the public that represents a product or
service.
A brand is a guarantee of quality and a system for saving time.
Branding is creating singularity to your product or business name and
creating in the mind of the prospect and the public the perception that there
is no other product on the market like your product.
BRANDING & PRWinning the Battle of the Minds
Branding
Branding: the keys to success
Narrow your focus to make your brand stronger. You cannot be everything for
every body (ex. Starbucks, Burger King, Subway, Dell, Dunkin Donuts). Own a
word in your public mind and always work on strengthening this perception
Be the first in your category and if not create a category to be first in. There is no
place for second position in the mind of your prospects
Build the perception of quality in the head of your prospect by positioning
yourself as a specialist in your sector. Being a specialist gives the perception of
better quality
BRANDING & PRWinning the Battle of the Minds
Branding
Branding: the keys to success
The easiest way to destroy a brand is to put its name on everything (ex. Virgin,
Mitsubishi)
Never mix your brand name with your company name. Choose which one you
want to be known with (ex. Procter & Gamble, Gillette products)
Sub-branding destroys your brand. Just create a new brand with its unique
positioning (ex. Black & Decker and Dewalt)
BRANDING & PRWinning the Battle of the Minds
Branding
Branding: the keys to success
A company should launch a second brand, a third brand and even a fourth brand
while preserving the positioning and strength of previous brands
Creating a «sibling brand» should be used to counter the competition (ex.
Gillette products)
BRANDING & PRWinning the Battle of the Minds
Branding
Group exercise 2: describe in one word what does each brand mean to you
Mercedes-Benz
BMW
Ferrari
Maserati
Lamborghini
Infinity
Lexus
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Coca cola
Pepsi
McDonalds
Burger king
Microsoft
Apple
HP
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What is your preferred brand? Why?
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BRANDING & PRWinning the Battle of the Minds
Branding & PR
Publicity & PR builds Brands not Advertising
PublicityThe act, process, or occupation of disseminating information to gain public interest
AdvertisingThe activity of attracting public attention to a product or business, as by paid announcements in the print, broadcast, or electronic media
Public RelationThe methods and activities employed to establish and promote a favorable relationship with the public
BRANDING & PRWinning the Battle of the Minds
Branding & PR
Publicity & PR builds Brands not Advertising
An advertisement cannot be the argument for building a strong brand. It can
only be the reminder.
This reminder function can be important, but only after a brand has
established its credibility in other ways, generally by public relations
Advertising plays a role in brand maintenance, once the brand is built by PR
In building brands, advertising has become irrelevant. What build brands are
media messages, press articles, public events, endorsements, gossip and word
of mouth
BRANDING & PRWinning the Battle of the Minds
Branding & PR
Building the Red Bull Brand
Launched in 1987 in Austria
One thing that drove the publicity was that Red Bull was initially forbidden in
Germany because of high doses of some of its ingredients
As a result, every German teenager wanted to try it
BRANDING & PRWinning the Battle of the Minds
Branding & PR
Building the Zara Brand
Zara does little to no advertising at all
More than 500 stores in thirty countries
Like Red Bull, Zara started slowly and had one unique idea: to be the first retail
fashion chain to adopt a “just-in-time” strategy. It takes fifteen days to go from
design to delivery unlike the typical nine months
This revolutionary concept has created favorable publicity and loyal customers
BRANDING & PRWinning the Battle of the Minds
Branding & PR
Building the Harry Potter Brand for Books
No books have ever received as much publicity as the Harry Potter series, and
sales show it. The total US print run of the five Harry Potter books is an
astounding 65 million copies and more
All this is not due to advertising but to word of mouth, media articles and reviews
BRANDING & PRWinning the Battle of the Minds
Branding & PR
Building the Viagra Brand
Viagra was the first drug for erectile dysfunction or impotence. The first in his
category
Viagra built its brand not by advertising but by PR/publicity through medical
reviews, press articles, gossip and even jokes
BRANDING & PRWinning the Battle of the Minds
Branding & PR
Building the Nissan GTR Brand The Nissan Company worked on the GTR launch several month before its release
No advertising was used. After all there was no car to advertise
The company used press articles in specialized automotive magazines, conducted
private test drives for renowned automotive journalists, even featured it in a play
station video games before the launching day.
One of the most important aspect of its PR campaign was to announce that the
GTR is superior to the Porsche Carrera
BRANDING & PRWinning the Battle of the Minds
Internet Branding
«You cannot build a physical store business and an Internet business at the same time with the same name. All you are doing is
confusing people. Concentrate on one business model»
If you want to build an Internet brand, you shouldn’t treat the Internet as a medium but as a business
If the Internet is going to be a business Develop a new strategy Develop a new way to do business Create a new name Simplify your business processes
If the Internet is going to be a medium Conserve your current strategy Conserve your current way of doing
business Conserve your current name The Internet becomes a replacement
for existing medias such as television, radio, direct mail, newspapers or magazines
BRANDING & PRWinning the Battle of the Minds
Internet Branding
How can you tell whether the Internet is a business or a medium for your brand?
1. Is the brand tangible or intangible?
Tangible The Internet might be a medium
Intangible The Internet could be a business
2. Is the brand fashionable or not?
Fashionable The Internet might be a medium
Not fashionable The Internet could be a business
BRANDING & PRWinning the Battle of the Minds
Internet Branding
3. Is the product available in thousands of variations?
Limited variations The Internet might be a medium
Thousands of variations The Internet could be a business
4. Is low price a significant factor in the brand’s purchase?
Not significant The Internet might be a medium
Significant The Internet could be a business
5. Are shipping costs a significant factor as compared to the purchase price ?
Significant The Internet might be a medium
Not significant The Internet could be a business
BRANDING & PRWinning the Battle of the Minds
Internet Branding
Tips for a successful Internet Brand
1. Make your website Interactive
Your prospect should be able to type his instructions and have your site deliver the
information in the form requested by the prospect (ex. Amazon.com)
Your site should present additional information based on the original prospect’s query
(ex. Amazon.com)
Your prospect should be able to add information to your website (ex. Youtube.com)
Your site should be able to handle complex pricing situations almost instantly (ex.
Airline websites)
Your site should be able to perform a variety of tests (ex.
Personality tests and diagnosis) and recommends solutions or
remedies
BRANDING & PRWinning the Battle of the Minds
Internet Branding
2. Your website name should be a proper name not a common name
A common name is a word that designates any one of a class of beings or things (ex.
cars, food, vegetables, luxury, wood)
A proper name is a word that designate a particular being or thing (ex. Ferrari, Coca
cola, Pepsi, Burger king)
Successful Internet Brands: amazon.com, ebay.com, google.com, yahoo.com
A good proper name should be short, simple, suggest the category, unique, alliterative
(rhyme), speakable, shocking, personalized
BRANDING & PRWinning the Battle of the Minds
Internet Branding
3. Your website should focus on a category
Choose a category or sector and focus on it
The Internet offers no second place unlike the physical world (ex. google.com and
amazon.com)
4. Your Internet brand should match your product with the target country’s perception
For high-tech products and services or for brands appealing to the high-end segment of
the market, the single-language strategy might be best. (ex. Hp.com)
For low-tech products and services or for brands appealing to the mainstream
market, a multiple-language strategy might be best. (ex. Google.com,
yahoo.com)
BRANDING & PRWinning the Battle of the Minds
Internet Branding
5. You should be fast, you should be first
The competition is right behind you.
Outsource the tasks that may delay you
Stay Focused on your targets
6. You should never believe you can do anything
There always someone who is out there planning for something new and better than
your product
You cannot be everything to every body
Dominate your category
Go global. There is no limit for global branding
Expand your market
BRANDING & PRWinning the Battle of the Minds
Group exercise 3: plan your own brand
1. Choose a sector
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2. Choose a category in this sector
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3. Choose a unique quality 4 your brand
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4. Choose a your target market
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5. Create your Brand name and logo
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Now Go Brand Something !