Date post: | 01-Nov-2014 |
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Technology |
Upload: | zach-browne |
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8 Tips For Maintaining Your Brand
Lauren Vaccarellowww.lvlogic.com
Introduction – Tips For Maintaining and Defending Your Brand
• Strategies to take before there are any issues
• Strategies to take after issues may occur
The Best Offense is a Good Defense
Defense – Get the Best Players
Buy domains around your target
keywords and brand name.
- Make sure to own www.MyBrandSucks.com
- Own yourCEOsname.com
Defense – Get the Best Players
Defense – Don’t Overlook Social
Register your brand name on social media platforms– Twitter– Create Facebook
group– Naymz
Defense – Know what your Competitors are doing
Know who is bidding on YOUR branded terms
Defense – Keep an Eye on Your Key Players
• Create Alerts for your
• Brand name
• Executives names
• Key Product Names
Defense – Keep an Eye on Your Key Players
Starting at $18/month
Defense – Monitor Everything
Twitter is a great place for people to connect and interact, it is also a great place for people to complain about companies to hundreds of their friends at once
How TO use Twitter to Help Your Reputation
How TO use Twitter to Help Your Reputation
How TO use Twitter to Help Your Reputation
• By Verizon Fios monitoring brand mentions on Twitter, they prevented customer loss and negative press
• Also turned a bad situation into several positive mentions
Empower Your Loyalists - Offense
Defense – Respond to Negative Publicity Quickly
Brand Management Tips
• Own your Brand domains even if you aren’t going to use them
• Own your Brand in social media• Know who is bidding on your Brand terms• Create alerts for Brand terms• Keep and eye on what social media is saying about your
Brand• Respond to social media complaints about your Brand• Empower Brand loyalists• Respond to negative publicity about your Brand quickly