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Global VoIPHardware, Software & Applications

Business & Enterprise Markets, 2006-2010

Coverage Key Benefits

This unique study provides a detailed analysis of the evolving market opportunity for VoIP hardware,software and applications in the business & enterprise sector. Who will be the winners and losers inthe supply chain and where will the significant revenues rise and fall? This 180 page report coversthe next five years and is packed with market figures, industry interviews and intelligent analysis -from security, and spam through to quality of service and deployment issues.

. . . information you can do business withwww.juniperresearch.com

MARKET ANALYSIS &

STRATEGIC ASSESSMENT

2006-2010

A unique source of research, analysis andd at a i n h ar dw ar e, s of tw ar e &applications in global voice over IP.

Practical analysis of the emergingopportunities available to vendors,operators and content providers.

Unique insights: Interviews with leadingoperators, vendors & consultants.

Benefit from fresh thinking and anintelligent market assessment from arespected thought leader.

Business Equipment Forecasts

Deployment

Business VoIP handsets; IP-PBX;Business broadband VoIP adaptors; Business VoIP applications;D em og ra ph ic s & i nd us tr y; S um ma ry o f b us in es s Vo IPhardware/software.

Common stages for successful VoIP deployments:Evaluating requirements; Organisational change; VoIP design phase;LAN upgrading to QoS standards; Physical deployment; Systemtesting; Training; Integration of VoIP functionality.

Technology & Security High quality underlying convergednetworks; Peer-to-peer VoIP; Session initiation protocol (SIP); Out-

sourced managed platforms; IP-PBXs; Emerging integration: Businesscritical IT applications & VoIP functionality convergence.

Key Interviews Include:British AirwaysMasterCardO2Research In Motion (RIM)Upaid

- George Stennes, Head of Investor Relations- Simon Pugh, Senior Vice President

- Neil Poundall, mCommerce Manager- David Yach, Senior Vice President

- Ashley Ward, CEO ...and many more

FreeTelecoms

whitepapers. . .

reeTelecomswhitepapers

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data & forecasts

Global VoIP - Hardware, Software & Applications

Forecast Summary

Visual: 30 full colour charts, & 31 data tables for easyreference.

Worldwide Coverage: Regions include North America, SouthAmerica, Europe, Rest of Asia Pacific (including countries forecastseparately: China, India, Japan, Korea & Taiwan) & Rest of the World.

BusinessVoIPApplicationsMarket Size(US$ Millions)

Second Edition

Comprehensive:40 pages of market sizing & forecasts inthe next 5 years.

Juniper Research specialise in providing high quality analytical research

reports & consultancy services to the telecoms industry. We have

particular expertise in mobile,wireless, broadband & IP-convergence.

Juniper is independent & provides authoritative assessments of markets,

technologies & industry players. Our analysts are experienced senior

managers with proventrack records in each of their specialist fields.

Each report is thoroughly researched, intelligently written & proof-read

by qualified experts prior to publication. The report offers a rich mix of

graphics, illustrations, technology roadmaps and tables.

AOL Associated Press BitFlash

Canon Cingular Comverse Digiquant Electronic

Arts Ericsson ESPN ETRI Excurro Financial TimesFrance Telecom

Intel

Korea Telecom Microcell

Microsoft MorganStanley Nokia

Openwave

Siemens

Mobile Synaptic

Boston Consulting Group BT

Cisco

EMI First Data Corporation Goldman Sachs

Hutchinson IBM Icefyre Infospace KG Partners

Logica CMG Lucent Technologies

Netro NTL NTT DoCoMo

Orange Panasonic Philips Qpass Qualcomm

Redline Communications Scientific Games Seiko

s TDK Vivendi Universal Vodafone

our background our clients include...

Business VoIP Handsets: IP-PBX:

Business Broadband VoIP Adaptors:

Business VoIP Applications:

Demographics & Industry:

Business VoIP Hardware/Software:

Volumes; Pricing; Market size. Volumes; Lines; Market size.

Penetration by region; VoIP lines; Volumes; Pricing; Market size.

Market penetration; Unit demand; Pricing; Market size.

ICT enabled enterprises; Small business line growth; Year 2000 impact on equipmentreplacement; VoIP TDM ratio; Hosted VoIP: Purchases VoIP ratio.

Total equipment (Market by product line/region; Hardware/ software market byproduct line); Effect of discounting on total business VoIP equipment market size.

$0

$100

$200

$300

$400

$500

$600

2003 2004 2005 2006 2007 2008 2009 2010

US$(m

illions)

Restof World

Restof Asia Pac

China

India

TaiwanKorea

Japan

Europe

S America

N America

www.juniperresearch.com

Forecast Suite (2006-2010)

report overview

This report provides a substantive evaluation of current and future technological advancement in hardware, software andapplications in global VoIP. Analysing and modeling regional data sets and forecasting trends across international divides, thiscomprehensive study provides a valuable tool for understanding the continually shaping patterns in business and enterprise markets

- in the coming five years. Areas covered include handsets, adaptors, applications, demographics and industry, and hardware andsoftware. This study is designed to help you make authoritative decisions based on an intelligent assessment of up-to-date data.

Author: Barry Butler is Associate Senior Analyst, and author of the Global VoIP series.

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content summary

Executive Summary

1. Introduction

2. A Technology Roadmapfor Delivering Quality VoIP

3. VoIP Security, Privacy &Spam

4. Deploying VoIP inBusinesses

5. VoIP Business Hardware& Software Vendors

6. VoIP Hardware &Software Forecasts

7. Winners & Losers in theBusiness VoIP Supply Chain

International & toll bypass services;Peer-to-peer VoIP services; IP voicePSTN replacement services

Digitisation of voice signals; Circuitversus packet based data transport

Soft switches; VoIP data transportprotocols: UDP; RTP; RTCP; TCP

VoIP signalling protocols: SIGTRAN;Stream Control Transmission Protocol

(SCTP); SIGTRAN adaptation layers;Session Initiation Protocol (SIP);H.323; H.248-MGCP and Megaco;ENUM; Session Border Controllers

IP Multimedia Subsystem (IMS)

Quality of service requirements:Measuring voice quality; QoSrequirement for VoIP networks

Delivering quality-of-service for VoIPservices: Controlling the VoIP networkfor QoS; Moving towards a circuitswitched IP network; Resource

Reservation Set-up Protocol (RSVP);DiffServ - Differentiated Services;Multi Protocol Label Switching (MPLS)

IP: Private Branch Exchange (PBX);Voice-mail integrated messaging

Soft-phones; IP phones; ResidentialVoIP gateways

Intercept issues; VoIP spam

VoIP security risks; Technologyresponses to VoIP security & privacyissues: Securing VoIP systems

VoIP security concerns; VoIP securityforums: VOIPSA; Voice over packet

Product vendors: Fortinet; Sandvine;SandWall; Symantec; VeriSign

Business requirements

Opportunity & benefits: Integration oftelephony functions with IT solutions

Enterprise requirements; Architectures

Hybrid deployments: Westell

Deployment of VoIP in enterprises

VoIP requirements/architecturesSmall business deployments

Open-source solutions: Asterisk;Pingtel

Traditional vendors included: 3Com;Adomo; Alcatel; Avaya; BroadSoft;Cisco; Citrix; Continuous Computing;

Digitalk; Empirix; Ericsson; Hitachi;HP; Huawei UK & Zycho; InfoVista;Juniper Networks; LifesizeCommunications; Lucent; Microsoft;Mitel; NEC; Nokia; Nortel;Panasonic; PowerDsine;Quescom119; ShoreTel; SiemensCommunications; Spirent; Sylantro;Tellabs; Toshiba; Vistula; Wicom;

Witness Systems; Zyxel

IP-PBX forecasts: Volumes; New lineshipments; Pricing; Market size

VoIP handset forecasts: Volumes;Business pricing; Market size

Broadband business VoIP analoguetelephony adaptor forecasts:Broadband penetration; Business

VoIP adaptor volumes/business VoIPadaptor pricing/business VoIPadaptor market size

Business VoIP application forecasts:VoIP application volumes/VoIPapplication pricing & VoIPapplication market size

Total business VoIP equipment

Market: VoIP business equipmentmarket size by product line/VoIPbusiness equipment market size byregion/VoIP business equipmentmarket by hardware-software split;

VoIP equipment discounting

[16 pages]

[14 pages]

[36 pages]

[40 pages]

[8 pages]

[9 pages]

[9 pages]

[30 pages]

Introduction; VoIP Technology &Security; Business VoIPDeployment; VoIP Business

Equipment Forecasts; Conclusions

History of VoIP Deployment; TheDifferent Applications of VoIP

VoIP as a Disruptive Technology

VoIP - Current Hot Issues

The Technology of VoIP

VoIP Quality-of-Service (QoS)

IP Telephony Applications

VoIP - Human Interfaces

IntroductionSecurity, Privacy & VoIP Services

VoIP Network Hacking/Security

VoIP Security Product Forecasts

The Economic Drivers for VoIP

Barriers to Deploying VoIPDeploying VoIP in LargeBusinesses

Deploying VoIP in SmallBusinesses

Connecting to Service Providers

Introduction

IntroductionMethodology

VoIP Business EquipmentForecasts

VoIP in the Context of MajorEconomic & Technology Trends

Is Business VoIP Ready for PrimeTime? VoIP Impacts on theBusiness VoIP Supply Chain;

VoIP as a Disruptive Technologyand an Industry in Turmoil

Recommendations: Equipmentvendor/business user/regularatory; VoIPas a disruptive technology

Overview; Regional definitions;Purchasing power parity; Globalbusiness growth & ICT adoption

Year 2000 impacts on equipmentreplacement cycles; VoIP - TDMadoption

Hosted VoIP (centrex) - purchasedVoIP equipment

Global economic trends: High

bandwidth versus QoS

Pages 180

- Also available to purchase by the chapter

Second Edition

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