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EMPLOYEE BURNOUT IN THE HEALTHCARE SECTOREMPLOYEE BURNOUT IN THE HEALTHCARE SECTOR
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Major playersMajor players
All India institute of medical science (AIIMS), New Delhi
Apollo Hospital, Chennai
Christian medical college, Vellore
Lilavati hospital, Mumbai Sankar Netralaya, Chennai
Jaslok hospital, Mumbai
L.V. Prasad Eye institute, Hyderabad
PGIMER ,ChandigarhWockhardt hospitals limited
Fortis healthcare
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Health sector in India
India has 48 doctors per 100,000 persons
Wide urban-rural gap in the availability of medical services
Expenditure on health by the Government continues to be low
States under financial constraints cut expenditure on health
Private practitioners and hospitals major providers of health care in India
Increasing cost of medical care
Concerns regarding ethics, medical negligence, commercialization of
medicine, and incompetence
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Reasons for Employee Burnout in the HealthcareReasons for Employee Burnout in the Healthcare
SectorSector
Excess Workload
24*7*365 WorkEnvironment
Emotional Involvement
Exposure to Infection
Occupational Allergies
Violence towards Healthcare Workers
Lack ofRewards and Recognition
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Overcoming the problem ofemployeeOvercoming the problem ofemployee burnoutburnout
Introduce employee stock option
Worktogether withEmployees
Free Acupuncture
Timely Team Meetings
Improving working conditions
Flexible working hours
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Measure employee satisfaction
Identify gaps across organisation levels and functions
Conduct Yoga, Naturopathy camps
Massage chairs for doctors
Recognizing and rewarding the good work ofemployees
CONTDCONTD
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Emerging trends In HealthcareEmerging trends In Healthcare IndustryIndustry
Largest in the world with revenues over $3 trillion
Indian healthcare industry is worth about Rs.100,000 crores,
accounting 5% of GDP
Fastest growing industry in India with Compound AnnualGrowth Rate (CAGR) of about 30%
Employs about 80 lakh people directly and indirectly
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HEALTHCARE VARIOUS SEGMENTS
HOSPITALS,NURSING
HOMES,
CLINICS, LABS
PHARMA
MEDICAL
SOFTWARE
INDUSTRY
MEDICAL
TOURISM
MEDICAL/
HEALTH
INSURANCE
MEDICAL,
NURSING,
DENTAL, PHARMA
COLLEGES
MEDICAL
EQUIPMENT
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Job Opportunitiesin Hospital Management
Marketing
Strategic Planning
Finance & Administration
IT HR
Materials
Quality
New Project planning & execution
(India & Overseas)
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Strengths India is very well placed to tap the growing potential of the
healthcare sector
Increasing urbanization, superior demographics, better health
consciousness and higher life expectancy has enhanced thedemand for quality healthcare.
World class facilities.
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Cost of Key HealthCare Procedures
Currency: USD US Thailand India India healthcare cost-% of US
Cardiac surgery 50,000 14,250 4,000 12.5
Bone marrow
transplant
62,500 62,500 30,000 13.33
Liver transplant 500,000 75,000 45,000 11.11
Orthopedic surgery 16,000 6,900 4,500 3.56
Source: IBEF Research
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CONCLUSION :
Healthcare organizations need to develop the right kind of
programs to handle the burnout problem of their employees.
By taking effective measures, hospitals can handle the burnout
problem of healthcare employees. For recruiting and retaininggood talent for the hospitals, the health care sector needs to
create and maintain a healthy workplace.
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