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10
Communication Plan
Transcript
1. Communication Plan
2. Channels of communication Summary What is a communication
plan? The purpose of a communication plan The organizations intent
upon developing a communication plan Message contents and context
Summary/Conclusion References Question and Answer Session Phase 1
Phase 2 Phase 3 Phase 4 Phase 5
3. A communication plan is a process to ensure that the
intended message is received understood, and acted upon by the
recipient ("Businessdictionary.com," 2012). An organization can use
this plan as a tool to develop or improve the business information
effectiveness. What is a communication plan?
4. Assist with day-to-day work focus Assist with setting
priorities Assist with order and control Assist executives,
management, and staff with supporting one another Staff and member
protection from each other Problem identification, resolution, and
preventive measures The purpose of a communication plan
5. The organizations intent upon developing a communication
plan For long-term beneficial results mapping out the organizations
profile and refining its image within its community over time For
accuracy and structure For efficiency, effectiveness, and
long-lasting efforts For sharing ideas and solutions For process
tracking
6. Channels of communication Formal Informal Unofficial
7. Clear and concise Greeting Signature (Basic Info: Name,
Position, and Contact Information) Message contents and
context
8. Require updating annually for reflecting organizational
progress and new goals. A formal structure remains the ideal
communication structure Unofficial communication exist among
employees outside of the organization Remains vitally important for
every employee Summary/Conclusion
9. Copyright 2010 Ouellet, J. (2003). "Channels of
communication." Beyond Intractability. Eds. Guy Burgess and Heidi
Burgess. Conflict Information Consortium, University of Colorado,
Boulder. Posted: September 2003. Retrieved from
http://www.beyondintractability.org/
bi-essay/absence-communication. sinessDictionary.com. (2012).
Retrieved from p://www.businessdictionary.com/definition/com
unications-planning.html References Shewchuk, J. (1995).
Communication planning for organizations. Retrieved from
http://www.omafra.gov.on.ca/english/rural/facts/0 033.htmelson, R.
(2002). mmunication plan. Informally blished anuscript, Faculty,
University Virginia, available from cIntire School of Commerce.
trieved from p://gates.comm.virginia.edu/r 2n/commplan.htm