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© 2013 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be reproduced or distributed in any form without Gartner's prior written permission. If you are authorized to access this publication, your use of it is subject to the Usage Guidelines for Gartner Services posted on gartner.com. The information contained in this publication has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information and shall have no liability for errors, omissions or inadequacies in such information. This publication consists of the opinions of Gartner's research organization and should not be construed as statements of fact. The opinions expressed herein are subject to change without notice. Although Gartner research may include a discussion of related legal issues, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner is a public company, and its shareholders may include firms and funds that have financial interests in entities covered in Gartner research. Gartner's Board of Directors may include senior managers of these firms or funds. Gartner research is produced independently by its research organization without input or influence from these firms, funds or their managers. For further information on the independence and integrity of Gartner research, see "Guiding Principles on Independence and Objectivity." Dan Sommer Business Analytic Trends – 2020 Vision
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Page 1: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be reproduced or distributed in any form without Gartner's prior written permission. If you are authorized to access this publication, your use of it is subject to the Usage Guidelines for Gartner Services posted on gartner.com. The information contained in this publication has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information and shall have no liability for errors, omissions or inadequacies in such information. This publication consists of the opinions of Gartner's research organization and should not be construed as statements of fact. The opinions expressed herein are subject to change without notice. Although Gartner research may include a discussion of related legal issues, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner is a public company, and its shareholders may include firms and funds that have financial interests in entities covered in Gartner research. Gartner's Board of Directors may include senior managers of these firms or funds. Gartner research is produced independently by its research organization without input or influence from these firms, funds or their managers. For further information on the independence and integrity of Gartner research, see "Guiding Principles on Independence and Objectivity."

Dan Sommer

Business Analytic Trends – 2020 Vision

Page 2: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

From Bits to Bytes — Reimaginationof Nearly Everything

Business Models, Politics, The Economy, Trade, Computing Devices, Operating Systems, Connectivity, News, Information Flow, Storage, Magazines, Money, Payments, Knowledge, Note-taking, Transportation, Funding & Lending, Recruiting, Production, Education, Thermostats, Music, Shopping…

Page 3: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

#GartnerSYM

”Big Data” Confusion - Hurting BI Spend

2

Page 4: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

Analytics Will Be Central For Business Model Reinvention

2016$85 Billion7% CAGR

2020$112 Billion?

• AnalyticsEverywhere

• Based on All Data

• At the Point of Decision or Action

2012$65B+8%*

*estimate

BI/DW Services;

32,0

BI Platforms,

CPM, Analytic

Apps; 13,1

Data Integration,

Data Quality; 3,7

CRM Analytics;

1,3

Data Warehouse

; 12,3

BAM, CEP; 0,5

Other; 2,4

BI/DW Services; 40,2

BI Platforms, CPM, Analytic

Apps; 17,1

Data Integration,

Data Quality; 5,5

CRM Analytics; 1,9

Data Warehouse;

16,9

BAM, CEP; 0,8

Other; 2,9

Page 5: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

Analytics Everywhere: IT Must Lay the Foundation

Percentage of Potential Users That Analytics Will Reach

100%

75%

50%

25% (driven by IT)

Today 30%+

2014

2020

Page 6: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

IT Budgets Are Constrained

2003

0.0%

$100

2004

+ 1.2%$101.20

2005

+ 2.5%$103.73

2006

+ 2.7%

$106.53

2007

+ 3.1%

$109.83

2008

+ 3.3%

$113.45

2009

- 8.1%

$104.27

2010

- 1.1%

$103.12

2011

+ 1.0%

$104.15

2012

+ 0.5%

$104.67

2013

- 0.5%

$104.14

n = >2000, CIO Survey

Page 7: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

Traditional ways of doing BI going out of fashion

(Poor) Usability (Lack of) Speed (Limited) Relevance

Page 8: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

(Poor) Usability (Lack of) Speed (Limited) Relevance

The Disruption of Data Discovery

"An intuitive interface, enabling users to

explore data without much training."

"A built-in performance layer that obviates the need for aggregates,

summaries and precalculations."

"A proprietary data structure to store and model data gathered

from disparate sources."

Page 9: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

Analytics Everywhere: Reaching the 50% Point by 2014

100%

75%

50% (departmental)

25%

30%+ today

2014

2020

Percentage of Potential Users That Analytics Will Reach

Page 10: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

"If There Were a Single Market Theme in 2012, It Would Be That Data Discovery Became a Mainstream Architecture"

From "Magic Quadrant for Business Intelligence and Analytics Platforms," 5 February 2013 (G00239854)

Board International

challengers leaders

niche players visionaries

completeness of vision

abili

ty to e

xecute

As of February 2013

MicrosoftTableau Software

QlikTechOracle IBM

SASMicroStrategy

Tibco SpotfireInformation Builders

SAP

LogiXMLBirst

PrognozActuate

AlteryxSalient Management Company

JaspersoftPentaho

Targitarcplan

GoodData

Bitam

Panorama Software

Page 11: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

2013: The Worlds Collide

Integration

= Analytical Capabilities

Ch

an

ge

/Ag

ility

high

high low

low

Desktop/Small Workgroup

Business Unit

Enterprise/IT

Page 12: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

Pick Your Analytic Flavor

By 2017 Analytic Applications offered by software vendors will be indistinguishable from Analytic Applications offered by service providers.

System Integrators:

IBM, Deloitte, Accenture, Cognizant

Independents: Claim Insights,

Innovation Group, Insurity,

MSB

SaaS and Data as a

Service: Visier, IMS, Reuters,

Nielsen

Megavendors: SAS, Oracle,

FICO

FraudSustainabilitySustainability

Warranty AnalyticsPrice OptimizationPrice Optimization

CPMMarket Basket

ChurnChurn

Profitability

ClaimsClaims

Procurement Workforce

Credit Risk

Page 13: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

A Whole New Set of Users Will Be Tapped, 2014-2020

100%

75% Person

50%

25%

Today

2014

2020

Percentage of Potential Users That Analytics Will Reach

Page 14: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

2014 and Beyond: So far, limited uptake at the enterprise

• 1:16 software:servicesratio. Less than 3% of BI software spend was driven by "Big Data"

• Only 3% of BI revenue. 67% have no intention to deploy in the cloud

• Only 11% actively using, but another 50% piloting or planning to deploy

• 80 Percent of Social Business Efforts Will Not Achieve Intended Benefits Through 2015

Page 15: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

The Nexus of Forces Enable Personal Analytics

Quantified Self

Peer Influence

Pervasive Access

Easy Adoption

Page 16: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

Is Your Company Tapping Into Quantified Self?

Page 17: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

Microsegmenting the Customer Will Bring the Next Billion

The CMO will spend more on IT than the CIO.

Every budget will be an IT budget.

Page 18: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

• Only 11% of organizations today do advanced analytics

• Emergence of the CDO and Data Science is a reaction to consumerization of analytics

• New vendors emerge to challenge the hegemony of SAS

The Era of Predictive

Page 19: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

Analytics Will Reach the Pervasive Point After 2020

100%

75%

50%

25%

Today

2014

2020

Percentage of Potential Users That Analytics Will Reach

Page 20: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

2020: Internet of Everything

Courtesy of Intel

Page 21: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

2020: Your Future Decision Support Team?

Page 22: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

2020: Crowdsource Your Analytic Problem and Innovation

Source: IBMSource: Apple

Page 23: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

A Great Deal of Money Is ChasingThis Space

Page 24: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

A Great Deal of Money Is ChasingThis Space

Despite ongoing consolidation and acquisitions by megavendors,new categories of analytic applications will continue to emerge,

resulting in more, not less, market fragmentation.

Page 25: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

Conclusion: All Working Together Creates the Transformational Analytic Enterprise

Device/Language/Algorithm:Prescriptive/Optimization —

100%

Consumer/Individual:Predictive —75% of Usage

Business:

Diagnostic —50% of Usage

IT:Descriptive —25% of Usage

Today

2014

2020

Optimization: Analytics everywhere, on all data, at the point of decision/action.

Consumer/Customer: Cloud/social/mobile/information becomes mainstream.

Business: Analytics broadens and becomes widespread acceptance with new usage paradigms, such as data discovery/packaged apps/operational BI

IT: BI projects remain shielded from cuts; further embedability.

Page 26: Business Analytic Trends – 2020 Visionqvfiles.s3.amazonaws.com/landing_pages/bdwt... · Gartner research is produced independently by its research organization without input or

© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.

Business analytics-centered tomorrow

Analytic Capabilities

Business Applications

Business Applications

Business Applications

Business Applications

Analytic Capabilities

Analytic Capabilities

Analytic Capabilities

Applications-centered today

2020: Analytics at the centre


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