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Presentation by : Rahul Jain
“Business Goals and Employee Burnout”
Sri Sharda Institute of Indian Management Research
New Delhi
6th June 2015
About Presenter
Presentation by : Rahul Jain
Rahul Jain
• HR Professional with diversified industry experience of 14+ Years in APAC Region.
• Worked in HR with diversified industries in all the rungs with different companies (Philips India, Dainik Bhaskar, SIVA Group, Cargill India, Coca-Cola and Hindustan Heavy Chemicals) at different location in India and Singapore.
• Have been an In House Certified / Trainer on Leading Compensation Conversation, Talent Management, Train the Trainer, Performance Management, Business Process Modelling, Effective Team building and Social Media Skills.
• Masters in HR & Administration, Commerce Graduate with Diploma in International Business and also in Software Engineering.
• Interests include Reiki Healing (Certified Master III B level and Trainer), Social Media, Reading Management books, Drawing Cartoons, Collecting and Sharing wisdom Quotes, Loves to watch News, Car and Bike shows, Movies.
Presentation by : Rahul Jain
• Business Goals
• Linkage with Employee Goals
• Employee Burnout
• Stress v/s Burnout
• Causes of Burnout
• Road to Burnout and Burnout Curve
• Dealing with Burnouts
• Prevention – Industry Practices
• Q&A and Stay Connected !
Presentation Coverage
What are Business Goals ?
Business goals are part of the planning process.
They describe what a company expects to accomplish over a specific period of time. Businesses usually outline
their goals and objectives in their business plans.
Goals might pertain to the company as a whole, departments, employees, customers, or any other area of
the business.
Business Goals
5
Linkage
Employee Goals or KRAs are what an
employee needs to be successful in their job
and to contribute to their business goals.
KRAs are no longer SMART …. It’s SMARTER !Specific – based on a single theme, can be understood without explaining
Measurable – clearly stated way of measuring achievement
Achievable – realistic; feasible in terms of resources and in personal control
Results based – expressing desired end state directly related to the business plan
Time specific – clear target date for accomplishment
E – Extended or Stretched
R – Recorded
Employee Goals
Employee Burnout
Presentation by : Rahul Jain
Burnout is a frequently used term that
describes emotional and physical
exhaustion experience by employee as
a result of excessive work related
stress.
It cause physical, emotional,
psychological and spiritual damage to
employees.
Causes of Burnout
Work•Less or no control on work•Monotonous or unchallenging•Un-organized or high-pressure environment
Life style•Taking on too many responsibilities •Working too much, not socializing enough•Too high expectations from too many people
Personality Traits
• Perfectionist Tendency; nothing is good enough• Pessimistic view of self and the world• The need to be in control; reluctance to delegate
Warning signs and symptoms of employee burnout
• Withdrawing from Responsibility• Isolating self from others• Taking longer to get things done
Spill over of Burnout –
• Negative Impact on Professional, Personal and Social Life
• In Long term makes body vulnerable (weak) to illness, breakdown.
Road to Burnout
• Exhausted all the time, feels like nothing makes a difference
• Taking out your frustrations on others• Skipping work or coming in late and leaving early
Burnout Curve
Presentation by : Rahul Jain
Work Output and Satisfaction
Sense of Emptiness and worthiness
Excessive Expectations
Hard Work , Low / No Reward
More Input, Less Output
No End Results
Rage towards others
Mental and Physical Exhaustion
Descent in to cynicism
Feeling of hopelessness
Loss of belief in any futureCollapse
Presentation by : Rahul Jain
Dealing with Burnout
Organization –
Recognize – Watch for the warning signs of burnout Reverse – Undo the damage by managing stressRejuvenate – Refresh and reviveResilience – Build hardness to burnout by taking initiate
Employee –
Start the day with relaxing ritualsAdopt healthy eating, exercising, and sleeping habitsSet boundariesTake a daily break from technologyNourish your creative sideLearn how to manage stress
Presentation by : Rahul Jain
Industry Practices
• Engagement and Fun at Work Initiatives
• Off Site and Team Building Exercises
• Sessions on Yoga, Stress Management
• Rewarding employees with Leisure trips with family
• Work life balance by Flexi working hours
• Employee Help lines, Counseling sessions
Let’s Stay Connected.
Presentation by : Rahul Jain
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