Business Process Management.ppt

7/28/2019 Business Process Management.ppt

1/34

Achieving Business Process Excellence

in Banks


2/34

Agenda

2

Introduction

Business Process Management and Execution

Sharing of experience in Banking Projects

1

2

5

2

Demo

6

Business Intelligent

3

Enterprise Architecture4


3/34

33

Introduction to ARISE Consulting

ARISE Consulting is an Oracle Partner specialises in Business ProcessManagement, Enterprise Architecture and SOA using the Oracle BPA and

SOA Suite.


4/34

4

Agenda

Introduction



1

2

5

4

Demo

6

Business Intelligent

3



5/34

5

Introduction to BPM

BPM is an integrated and continuous approach towards BusinessExcellence. It is important to understand that BPM itself represents aprocess. It is a process consisting of the phases ofprocess strategy,process design, process implementation and process controlling.


6/34

6

Business Process Management ( BPM )-

A Methodology for Continuous Improvement and Governance

Monitor &Analyze

OptimizeDesign

IT Implementation using SOA


7/347

Current Process Documentation


8/348

What are the benefits of using a BPM Tool

Implement andensure meeting ofregulatory

requirements

Transparency ofbusiness

processes

Easier training

of newemployees

Clearly definedrules & standardsfor process

documentation

Increase process

oriented thinking

Improvedimplementationof new products

Basis forstandardisation of

processes

Continuousprocess

measurement

Improvedrealisation of

required changes

in organisation & IT

Continuousprocess

improvement

BPM


9/349

Banking Reference Models

Reference Processes

Based on international projects with

Financial Institutions End-2-End processes (from customer to

customer) in order to allow overall analysis

The reference processes will help to

compare existing processes with

international best practices as well as for

project scoping

The reference processes cover the following

main areas:

Corporate Banking

Retail Banking

Branch Processes Operations Processes

Trading/ Treasury Processes

Risk Controlling

...

Processes

Reference Bank

Corporate

Banking

Processes

Retail

Banking

Processes

Financial

Institutions

Processes

Supporting Processes

Risk

Controlling

Processes

TreasuryProcesses

Financial

Accoun ting a nd

Controlling

Processes

IT / Org

Processes

CapitalOperations

Processes

Operations

Processes

Administr ative

Operations

Processes


10/34

10

Process LayerPowered by theOracle BPA

Suite in FusionMiddlewareOrder Planning

Order Management and Visibility

Shipment Execution Freight SettlementShipment PlanningInventory Validation

Automation Layer

Powered by OracleBPM in FusionMiddleware

Application Layer

Warehouse Management

System (WMS)

Business BPM Management Requirements

Technical BPM Realized Management Requirements

Other Systems asRequired

Complete Vertical Integration Ensures that IT is Aligned with the Business!

Total Business Process Integration

Customer Service

Management
http://www.htservices.com/Products/Inventory/BS01120_.gifhttp://www.htservices.com/Products/Inventory/BS01120_.gif


11/34

11

Agenda

Introduction



1

2

5

11

Demo6

Business Intelligent3



12/34

Data redundancy and inconsistency

Limited cross-functional analysis


13/34

What if I want to know more?

What is the

impact of sellingmore through a

specific

distribution

channel?

What are the topperformingproduct lines?

How to improveour inventorymanagement?

What is ourActual Vs Budgeton cost?

Where are my most profitablecustomer segment?

What factorsdrive retention ofmy bestemployees?

How much dokey businessprocessescost?

Which products,

customers or channels

are profitable?

Business

Intelligent


14/34

Management & Business Users

Copyright 2003 Informatica Corporation. All rights reserved. Informatica Confidential Internal Use Only

Enterprise Architecture

IT Development & Maintenance

Balance Scorecard, Dashboard

Business Performance Management,

Information Architecture, Taxonomy

Core Banking, GL & Finance, ERP, HRM

Infrastructure

Data Integration, ETL, EII, MDM


15/34

Enterprise Information Architecture


16/34

17

Agenda

Introduction to ARISE



1

2

5

17

Demo on Oracle BPA for Account Opening6




17/34

18

IDS Scheer China www.ids-scheer.com.cn


18

Twenty years ago, a new field was born that soon came to beknown as enterprise architecture. The field initially began toaddress two problems:

System complexityOrganizations were spending more and more

money building IT systems; andPoor business alignmentOrganizations were finding it more and

more difficult to keep those increasingly expensive IT systems

aligned with business need.


18/34


Control view

Organizational

view

Functional

viewData

view

Business concept

IT Concept

Implementation

Business concept

IT Concept

Implementation

Business concept

IT Concept

Implementation

Businessconcept

IT Concept

Implementation

Who?

What? How?

When?

Business Architecture

Data Architecture

Applications Architecture Technology Architecture

Primary difference with traditional approaches is the logical link among the four

architectures.

Availability of new EA tools.


19/34

2020

Enterprise Architecture From Business to IT

BusinessStrategy& Require-ments

Program& ProjectManage-ment

PortfolioAnalysis

BusinessArchitecture

Business Processes,

Workflows, Organization,

and Collaboration

InformationArchitecture

Infrastructure ArchitectureHardware, Server, OS, Network

ApplicationArchitecture

Systems, Services,

Functional Use Cases

Data, Business Objects,

Exchange Formats,

Security and Privacy


20/34

21

Enterprise Architecture Reduction ofComplexity

Level 1

Level 2

Level 3

Level 4

Masterportfolio

Applications

(Global)

Masterportfolio

Applications

(Region 1)

Masterportfolio

Applications

(Region 2)

Masterportfolio

Applications

(Region 3)

Masterportfolio

Applications

(Region 4)

Masterportfolio

Applications

(Region ...)

encompasses

Masterportfolio

Applications(Region 1)

Portfolio

Product

Development

(Region 1)

Portfolio

Marketing Sales(Region 1)

Portfolio

Underwriting &

AccountService s

(Region 1)

Portfolio

Billing/

Cash Mgt.

(Region 1)

Portfolio

Claims(Region 1)

Portfolio

MIS / Fin. Mgt.(Region 1)

encompasses

ARMIS

BMS

Portfolio

Product

Development

(Region 1)

ARMISOrganizational

Unit

istechnicallyresponsible for

Programminglanguage

isprogramming language of

Process1

supports

DBMS type

can be platform of

ARMIS

Software used by by

thatexistsas an inde

in the CSCcatalog.

Component 1L

Component 2

isof type

ARMIS BMS CARS

CES

CICS

Daily

Premium

BMS

Server1

can be platform of

Zurich NorthAmerica

Strategic

Partnerships

CorporateSolutions

CorporateCustomer

CustomerServices

Corporate

Law

SmallBusiness

Customer

Services

Technical

Claims

Risk

Engineering

Claims

Services

Claims

Attorney

Contract

Services

Market

Products/

Services

Manage

Products/

Services

Deliver

Claim

Services

Deliver

ContractServices

Product Processes

Service Processes

Underwrite

Risk

Event1

Claim Manager

Claim Manager

Event2

Event3

Function 1

Function 2

Product

Data

ProductData

ARMIS

ARMIS

Contract

Services

Market

Products/

Services

Manage

Products/

Services

Deliver

Claim

Services

Deliver

ContractServices

Product Processes

Service Processes

Underwrite

Risk

Application Technology Processes Organisation Data

Masterportfolio (Global)

Masterportfolio (Region)

Master P. (Region/Category)/Landscape

Application Technology Process

Data Subject

Data Facet

.

.

Data Subject1

Data Subject2

Masterportfolio

Global Life

.

.

Data Subject1

Data Subject2

Masterportfolio

Global Life

Data Subjectto Portfolio

Data Subjectto Portfolio

D at a S ub je ct 1 Da ta S ub je ct 2

Data Fa ce t1 Data Face t2

Data Subject1

Data Facet1

Data Facet2

Application

isinput for

hasoutput of

Businessunit

can be user

Zurich NorthAmerica

Strategic

Partnerships

CorporateSolutions

CorporateCustomer

CustomerServices

Corporate

Law

SmallBusiness

Proprietary

Trading

Money MarketProducts

Sales

(Customer Trading)Money Market

Products

Prop.

Trader

Salesman

Money Market

Products

Contract

Services

Market

Products/Services

Manage

Products/Services

Deliver

ClaimServices

DeliverContract

Services

Product Processes

Service Processes

Underwrite

Risk

Server2SMS_SERV01

Server2SMS_SERV01

All aspects areinterrelated

and depend oneach other


21/34

22

ARIS A Tool which can support various Framework


22/34


23/34

24

Holistic View not in Isolation

Integration Framework


24/34

TOGAF: ADM (Architecture Development Cycle)


25/34

26

Relationships Between EA, BPM and SOA

Govern

Design

Model

Simulate

Implement

Execute

Business Process Management


SOA


26/34

27

IDS Scheer China www.ids-scheer.com.cn

27

Enterprise Architecture Benefits

A survey of CIOs shows thataverage total cost per end user(i.e. using the entire IT budget)varies by organization size andthe presence of architecture

Architecture and standards are

good for IT cost efficiency

Architected?

No

Yes

Org. SizeSmall Large

$9,209

$6,185

$30,386

$22,534

Architecture planning and standards compliance canreduce IT budget expenditure by an average of 30%

Source: META Group

Results of CIO survey January 2002


27/34

28

Joint Ownership of Requirements is Most Effective


28/34

29

Agenda

Introduction



1

2

5

29

Demo6




29/34

Key Business Drivers


30/34

Key Business Drivers in the Banking sectors

Become a Customer-Centric Bank

Build Market Responsiveness by TransformingCore Banking Processes

Manage Compliance, Risk, and Performance MoreEffectively

Improve Operational Effectiveness of CorporateAssets

Evolve to an Agile, Intelligent, and Secure Platform


31/34

32

BPM

Applications Scenarios by Topic

Enterprise reality

Implementation of

Core Banking ( DBS )

Branch Transformation

( BII )

Workflow Management ( DBS )

Enterprise Architecture /

(K Bank )

Quality Management and

Six Sigma (DBS )

Internal Controls, Risk &

Compliance Management (ABN AMRO


32/34

33

Banking Customers in this region

Bank Internasional Indonesia

DBS Bank ( Singapore )OCBC ( Singapore )

Credit Suisse ( Singapore )

Commonwealth Bank (

Australia )

Deutsche Bank ( Singapore )

ABN AMRO ( Thailand )

K Bank ( Thailand )

RHB ( Malaysia )

Southern Bank ( Malaysia )

Citicorp ( India )

Bank Simpanan Nasional (

Malaysia )


33/34

34

Agenda

Introduction to ARISE



1

2

5

34

Demo6



ARIS Platform Leading the BPM Market Since 1995


34/34

35

ARIS Platform Leading the BPM Market Since 1995

June 2007

Research ID G00137850

...IDS Scheer has been a leader for years now

and has one of the most comprehensivetoolsets in the BPA Magic Quadrant ARIS.IDS Scheers initial success was managing the

reference models for SAP, but IDS Scheer haskept expanding its markets, tools, methods,process templates and consulting support.With additional successes on the BAM front,IDS Scheer has been an integral part of SAPs

NetWeaver offering. IDS Scheer has the mostpartnerships with leading independentsoftware vendors and BPM players, includingFujitsu, Lombardi, IBM, Microsoft and NEC...

Business Process Analysis/Modeling Magic Quadrant

Date post:	03-Apr-2018
Category:	Documents
Upload:	than-phyo
View:	216 times
Download:	0 times

Business Process Management.ppt

Documents