Starbucks Coffee Japan, Ltd.

Business ReportFY2009

02 03

To inspire and nurture the human spirit —One person, one cup, and one neighborhood at a time.

Our Coffee

Our Customers

Our Stores

Our Neighborhood

04 05

06 07

QA

QA

QA

Our Coffee

08 09

QA

QA

QA

10 11Our Partners

12 13

14 151514 Our Customers

16 17

18 19

Tokyo

1918 Our Stores

Hyogo

Hiroshima

Tokyo

Chiba

20 21

22 23Our Neighborhood

24 25Our Shareholders

Center of excellence

Market innovation

Sustainable growth

26 27

ETHICAL SOURCING

ENVIRONMENTAL STEWARDSHIP

COMMUNITY INVOLVEMENT

28 29

5,511

5,776

2,985

6,441

6,637

3,347

96,592 97,078

28,578 26,647

68,014 70,431

62,503 63,990

319 269

54 74

5,554 6,172

5,543 10,294

5,049

3,956

5,402

3,956

9,359

43,783 48,335

12,193 18,591

29,74431,590

13,763 15,274

13,144 14,938

336619

30,020 33,061

43,783 48,335

30,263 33,204

10,944 10,955

10,949 13,868

8,3808,369

67,937

78,909

90,74196,592 97,078

3,766

5,134

6,894

5,776

6,637

1,776

2,511

3,552

2,985

3,347

602

686

776

854 877

30 31

570,000 39.93

570,000 39.93

2,576 0.18

1,924 0.13

1,213 0.08

1,560 0.10

714 0.05

500 0.03

637 0.04

857 0.06

©2010 Starbucks Coffee Company. All rights reserved. Printed in Japan.