C7group 2012 Overview & Services

p. 2

© 2012 C7Group | www.c7group.com

C7group is a consulting and

technology services firm that

improves business culture

and workflow using the

social web, mobile and

cloud-based technologies.

We help organizations better

engage, communicate and

collaborate with customers

and employees.

Who is C7group?


http://www.c7group.com/


p. 3


We are helping organizations realize the potential of their business from a “customers and people first” perspective.


The growth of the digitally connected business world has placed us in the early stages of a communication revolution not seen since the invent of the printing press.



p. 5


Our goal: Help businesses

ensure a sustainable model for

business culture and workstyle

for the social, digital age.


“C7” is the model

for business that

enables it to be

adaptive, provide

better service and

speed innovation.

The “C7” model is

founded in a

mathematical

concept “C7.”

We are driven by

consistent culture

and process

improvement for

ourselves and our

customers.

C7group

addresses client

projects with an

agile, social

business process.



1


Engagement Process


The need for education prior to strategic planning or tool selection in small to midsized companies is immense.

C7group provides Discovery and Education that ranges from introductory tactics and tools to ROI calculation and opportunity identification.



• Social Media Workshops • Social Business Discovery Day™ • Social Business Alignment Week™ • Ad-hoc Briefings • Assessments

“C7’s Alignment Week is a combination of facilitated laboratory, workshop and expertise briefing rolled into one.”



• How can you improve customer satisfaction?

• How can you provide staff with timely, relevant, and

accurate customer and support information?

• How can you reduce marketing and support costs?

• How can employees engage responsibly?

• What changes are necessary?

• What kind of talent do we need?

Get answers to questions like these:

C7group Discovery and Education services pave

the way to better decisions regarding the use of

social technology and practices.

Decide Identify Learn

“We learned where to focus and what ROI we might expect from next steps.”



C7group offers Human Resource and Compliance solutions in Social Media

Risk Management. The C7 Social Media Governance Model empowers

employees while keeping them accountable.

Proper employee education, policy and procedure will:

• Reduce legal exposure

• Prevent brand damage

• Lock-down intellectual property

• Eliminate productivity loss from social media

activity



Policy

• Legal

• Editorial

• Behavioral

Procedures

• Crisis Scenario Testing

• Monitoring

• Measurement

Employee Education

• Communication

• Training

C7 Social Media Governance Model




We help you keep up with the moving target of legal and

regulatory compliance challenges in finance, insurance,

healthcare and employment law.

Agencies that are regulating industry usage of social media

online include:


We build Social Business Ecosystems™ that

help you increase revenue, decrease cost and

accelerate innovation. C7 Social Business

Ecosystems provide business with the

technology and practices for real-time,

asynchronous learning and communication.

http://ow.ly/9S0NP

http://ow.ly/9S0NP

© 2012 C7group | www.c7group.com

Culture

Employee Engagement Sales Enablement Knowledge Sharing

Customer Service

Brand Management Service Everywhere

Communications

Special Events

Promotions

Social Commerce

Internal Communication

(Social Business) External Communication

(Social Media) Performance

Results

C7group Social

Business Model

• Help find, share and retain expertise

• Break down barriers

• Help better understand employees,

customers and partners

• Improve innovation

• Reduce travel

C7 Social Business Ecosystems:

C7 Social Business Ecosystems can include:

Strategy, Planning

& Roadmap

Social Intelligence Social Media Monitoring

and Analysis Tools

Employee and

Customer

Communities

Social Applications Mobile, Social & Web

C7group will help plan, select the right tools and tactics,

activate the solution and train your team. Projects can

impact your company culture, change your work-style

and provide better customer communication. Examples

of some real results include:



C7group brings cost saving, revenue producing

technology and practices to small and mid-size businesses

- previously only available to the enterprise.

p. 27


“It is not enough to

listen. Business

must develop

process, culture and

workflow for acting

on what it hears.

It must do so in a

real-time, public

forum.”

Jeff Marmins

CEO, C7group


mailto:[email protected]?subject=C7group Overview Follow-up

http://ow.ly/9Vcuu

http://ow.ly/9Vcyu

http://ow.ly/9VcLW

http://ow.ly/9VcUJ

Date post:	31-Oct-2014
Category:	Business
Upload:	c7group
View:	1,241 times
Download:	2 times