CAA Finance Internship Report

8/11/2019 CAA Finance Internship Report

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SUBMITTED BY:

M. NABEEL RAJA

INTERNSHIP

REPORT


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On

Submitted By

M Nabeel Raja

From


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To My Beloved Parents ForHaving Firm Belief in My Abilities &

Whom Prayers Enabled Me To

Accomplish This Milestone and also

the Staff of CAA For their guidance,

moral Support and perseverance.


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First of all I are thankful to Allah for giving me the valorto remain dedicated to make this progress report. Thisunderlying report is based on the analysis of different

finance functions of CAA Pakistan.

I present my gratitude to all the staff of Billing, G.P Fund

and last but not least Disbursement department.

I hope the present efforts will live up through the

Expectations of all who have invested time, Efforts and

prayers in making it possible.


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TABLE OF CONTENTS

Executive Summary ................................................. 1 - 2

CAA vision mission and core values .............................. 3

Organizational Chart .................................................... 4

Historical background of CAA ................................. 5 - 6

About Civil Aviation Authority .................................. 7 - 9

About Finance Department ......................................... 10

Internship Overview ............................................. 11 -13

Billing Department .............................................. 11

Disbursement Department .................................. 12

General Provident (G.P) Fund ............................. 13

Conclusion ................................................................. 14


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EXECUTIVE SUMMARY

The internship in B.B.A program is very beneficial to have

practical exposure of how things really go in business world. Being a

student who wants to make a mark in the field of Business

Administration, the best place to gain practical understanding of

Business Administration was to do internship in the Finance

Department of Civil Aviation Authority Pakistan which can be

regarded as one of the most dynamic authority currently in Pakistan.

I took the internship in CAA which stands as a prominent name in

Pakistan. I am proud to work as an internee with CAA and this

experience will surely help me in my future assignments as a Finance

professional. The absolute guidance and concern of higher

management, perfect working environment with immense

cooperation of the staff of all departments especially the Cash

Disbursement department facilitated in making my internship a

wonderful learning experience in all aspect.

The internship duration was of four weeks 30th

June 2014 to

25th

July 2014, though which i am able to get direct interaction with

the staff of finance. Through this internship I am able to meet and

interact with different vendors and people. The entire tenure of my

internship was very informative & learning. All the employees


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cooperated with me which is very appreciated and provided us the

sound information which was not only availed us in making report

but also enhanced our knowledge, professional skills, managerial

communication, communication skills, confidence and team work.

In my first week i sent to billing department, In billing

department my focus only on Aeronautical Billing in which I learn

route navigation and airport charges and also learn billing

adjustment.

My second and Third week is related to Disbursement; there I

observe all the core activities perform by disbursement branch,

functions or procedures of procurement. I also work here or

Enterprise Resource Planning (ERP) and learn how to make invoices

on Enterprise Resource Planning (ERP).

My fourth week is concerned with the G.P Fund, there was very

friendly atmosphere they gave us opportunity to in which I learned

the procedures for G.P Fund .


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CAA VISSION

Be a world-class service provider in the aviation

industry.

CAA MISSION

Provide safe, secure and efficient best-in-class

aviation services to the stakeholders.

CORE VALUES

Commitment

Professional Excellence

Customer FocusSafety and Security

Integrity


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ORGANIZATIONAL CHART


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Office, Flight Standards, Airworthiness, Air transport, Legal and

Accident Investigation Board

STRUCTURE:

The Civil Aviation headquarters are located in Karachi. The

Director General is the head and theDeputy Director General is

next in line. The airports are managed byAirport Managers and

their deputies. Terminal Managers and their deputies are also

involved in airport management. Moreover, managers forPassenger Protocol, Porter Facility and Janitorial handle their

departments.

ACHIEVEMENTS:

Since, and the Aeronautical communication and control project

providing total radar coverage to Pakistan's air space, is

testament to CAA's commitment Pakistan. The number of

airports has risen to 42 from 23 in 1982. Besides new airports,

11 new terminal buildings, 3 new runways, and two new Hajj

lounges were constructed by the CAA, in addition to the

maintenance, extension and renovation of existing lounges.

Karachi's prestigious to bring Pakistan's aviation-related

facilities up to par with the best in the world. its inception, the

CAA has endeavored to improve the aviation facilities in Jinnah

Terminal Complex and the Aeronautical communication and

control project providing total radar coverage to Pakistan's air

space, are the best in the world. Testament to CAA's

commitment to bring Pakistan's aviation-related facilities up to

par with the best in the world .
http://en.wikipedia.org/wiki/Civil_Aviationhttp://en.wikipedia.org/wiki/Director_Generalhttp://en.wikipedia.org/w/index.php?title=Deputy_Director_General&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Airport_Manager&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Terminal_Managers&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Airport_management&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Passenger_Protocol&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Porter_Facility&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Porter_Facility&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Passenger_Protocol&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Airport_management&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Terminal_Managers&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Airport_Manager&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Deputy_Director_General&action=edit&redlink=1http://en.wikipedia.org/wiki/Director_Generalhttp://en.wikipedia.org/wiki/Civil_Aviation


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ABOUT CIVIL AVIATION AUTHORITY

Pakistan Civil Aviation Authority is a Public sector

autonomous body working under the Federal Government of

Pakistan through the Ministry of Defense. It was established on

7th December, 1982 as an autonomous body. Prior to its

creation, a Civil Aviation Department in the Ministry of Defense

used to manage the civil aviation related activities.

The day of 7th December has significance, as it coincides

with the date of creation of International Civil Aviation

Organization (ICAO) in 1944 as a result of the famous Chicago

Convention. Incidentally, the United Nations have declared 7th

December as the International Civil Aviation day and celebrated

as such every year all over the World.

All kinds of Civil Aviation related activities are performed by

CAA including the regulatory, air traffic services, airport

management, infrastructure and commercial development at

the airports, etc.

Recently, Civil Aviation Authority under Int Restructuring and

Change Management process to meet the present and future

challenges. This organizational transformation process

identified Structure, Culture, Skills, and Rewards as four tracks

on which simultaneous emphasis is being laid. The Vision,

Mission, and Core Values have been identified. Wide-angle buy-

in process by CAA senior management with staff and lower


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levels for bridging communication gaps between different

hierarchical levels of the organization has been taken.

As a result of the Restructuring process, the fundamental

organization structure has been balanced to focus on three core

areas namely Regulatory, Air Navigations Services, and Airport

Services. These Core / Line functions are fully supported by the

various Corporate functions of the organization.

The restructuring process has helped Pakistan Civil Aviation

Authority to fully focus on:-

Strengthening its safety and security oversight role as per

International Civil Aviation Organization requirements and

standards.

To facilitate growth of the infrastructure development

(Airports and Airport Cities) on a fast-track basis. Privatesector participation in the process is also being encouraged.

Enhanced Regulatory and air space management capabilities.

Moreover, emphasis is being laid on commercialization of its

assets and land with improved customer / passenger service

standards, benchmarked with top performing international

airports.

Development of a New Aviation Policy for the country in

consultation with the Ministry of Defence, Planning

Commission, World bank, Airlines, and Aviation Experts

(Expected to be considered by the Cabinet for approval

shortly).


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Investing in Human resource development through

structured approach with particular focus on quality of

people and enhancing their professional capability.

Quality work on new initiatives is in progress such as

introduction of Enterprise Resource Planning (ERP), Health,

Security, Safety, and Environment (HSSE), Corporate Social

Responsibility (CSR), Ethics Management Program, Customer

feedback mechanism at the airports, Employees Performance

Management system, benchmarking, outsourcing of non-core

and wasteful activities, etc. Recently, I have embarked upon a

challenging phased program to acquire international standards

of Integrated Management System (IMS) in CAA during which

the international standards of ISO 9001:2000 (Quality

Management System), ISO 14001:2004 (Environmental

Management System), and OHSAS 18001:2007 (Occupational

Health and Safety Management System) shall be acquired.


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ABOUT FINANCE DepartmentFinance department is one of the biggest departments in

CAA, which is responsible for provision of efficient and effective

accounting/budget. The feasibility of extending financial,

administrative, technical facilities is control by this department.

The duties and functions of a typical finance department

can be classified into two generic categories. The first category

is PLANNING and the second function is CONTROLLING. These

activities are inter-related and inseparable because if there is

no planning these will not be any control. Therefore, planning

and control move together.

Planning refers to the activities, which bridge the gap

from the starting point to the terminal point. Planning in the

finance department under review refers to the activities of

Cash Flow and Budget preparation. These are the majoractivities (planning) in any such department.


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INTERNSHIP OVERVIEW

BILLING DEPARTMENTBilling department do the process of sending an invoice to

customers for goods or services. There are two type of billing in

Civil Aviation Authority which are:

Aeronautical Billing

Non Aeronautical Billing

Aeronautical Billing:

Following are the functions of aeronautical revenue

1. Landing and housing fee

2. Aircraft power supply

3. Route navigation fee

4. CIP lounge income

Non-Aeronautical Revenue

Rent electricity & water charges.

In billing department my focus only on Aeronautical Billing in which I

learn route navigation and airport charges and also learn billing

adjustment.


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GENERAL PROVIDENT (G.P) FUNDA general provident fund is a form of social safety net into

which workers must contribute a portion of their salaries andemployers must contribute on behalf of their workers. The money in

the fund is then paid out to retirees or in some cases it gave to

employee if they want.

On that contribution CAA invest it to the banks that have A+ rating

and higher bid and the return on that investment will add on

employees account. The Interest / Profit Rate for each Financial Year

is announced by the Government i.e. by Finance Division for each

financial year at the start of next fiscal year.

If employee wants this money before his retirement, then there

are two types of advances through which this fund would be given to

employee.

Refundable Advance

Non-Refundable Advance.

Refundable Advance

Its a temporary advance can be taken from the General

Provident Fund (GPF) and employee will return it to the employer

and its add back in his G.P Fund.

Non-Refundable Advance

Its non-refundable and employee wouldnt return it to the

employer.


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CONCLUSION

As an internee in CAA the main focus of my internship was on

Finance Department. In which included all the concerned sections

(Billing, Cash Disbursement and G.P Fund) in these departments

I have learned the Payment of bills/invoices, Record of

disbursement, GP Fund payment.

In my four weeks internship program i observe that the flow of

work is very professional and up to date and atmosphere is very

friendly and there is no difference between officers and staff.

Everybody is so corporative and helpful. During my time at the

CAA, i was involved in a lot of different tasks of office work.

Work with the finance team

Manage the monthly tracking

Support the payment processing team

Data entry

My internship at the CAA was an outstanding experience.

I got a deep and inspiring insight in the work of CAA Pakistan, but as

well as the other friendly and cooperative staff members took a lot

of effort to make it a helpful visit for me in every way.

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CAA Finance Internship Report

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