CAMP InSight DEC 2011 20pg · 2011-12-07 · 4 CAMP SYSTEMS INTERNATIONAL DECEMBER 2011 DECEMBER...

+40Since 1968Serving the Business Aviation Community

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p4 THE LONE EAGLE THE LONE EAGLE AMID THE CACTIAMID THE CACTI BY GIACINTA BRADLEY KOONTZ

APPLICATION APPLICATION ENHANCEMENTS:ENHANCEMENTS:

MAINTENANCEMAINTENANCE

INDICATORSINDICATORSBY JUDY NERWINSKI

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DECEMBER 2011 ❖ CAMP SYSTEMS INTERNATIONAL 3

ContentsGreetings

Editor: Karie WhiteCAMP Systems International32 Daniel Webster Highway, Suite 10Merrimack, NH 03054Tel: (603) 595-0030Fax: (603) 595-0036Email: [email protected]

Advertising: George RossidesToll Free: 1-877-411-CAMPTel: (631) 588-3200 Cell: (516) 383-9082Email: [email protected]

Cover: Stock photo.

©2011 CAMP Systems International

December greetings,

Another year has come to pass. As we begin preparations for festivities and settle into our year-end rituals, I’d like to take this moment to express my gratitude on behalf of the CAMP family.

First and foremost, we wish to say ‘thank you’ to our customers. We appreciate your business and the confi dence you have placed in CAMP. It has been a pleasure supporting you this year and we look forward to exceeding your expectations in 2012.

CAMP is also grateful for the partnerships we have established throughout the year. As was announced at NBAA 2011, Embraer has selected CAMP as the factory preferred maintenance tracking provider for all Embraer Executive Jets. We look forward to working with Embraer in the years to come and serving the needs of Embraer operators worldwide.

CAMP has been selected as the exclu-sive Pratt & Whitney Canada engine condition trend monitoring (ECTM) provider for all P&WC engines. Engine condition trend analysis is the routine tracking, collection, and examination of aircraft engine data in order to identify, maintain, and maximize operational performance. If you would like to learn how ECTM services could benefi t you and your aircraft, please call 855-WEB-ECTM (855-932-3286).

We are pleased to have celebrated our 43rd year in business and grateful for the opportunity to support the business aviation community for yet another year. Speaking of support, this year our customer support teams have been busy in-house and in the fi eld. CAMP’s Application Support Group fi elded over 4,000 customer calls in 2011. Th e Field Service Representative (FSR) team completed over 1,700 visits in 2011, with more than 6,000 customer visits since the program’s inception in 2009. And to think, these numbers don’t even touch upon the countless questions that CAMP Analysts, Sales Managers and so many others at CAMP answer on a daily basis. We are thankful for a loyal staff and a great group of people here. But what do the numbers really represent?

Th e answer is simple; they characterize CAMP’s desire to support our customers and to establish long-term relationships.

So remember, if you have questions we invite you to reach out to Application Support. Th e team is happy to help and can be reached toll free at 1-877-411-2267 or by email at [email protected]. Our FSRs are working their way toward you, but if you’d like to schedule a visit they would be glad to stop by. Just take a look at the directory to the left, fi nd your FSR’s contact info, and give him a call or send an email.

While on the topic of training, I’d like to give you a sneak peak into 2012. CAMP is pleased to announce that it will resume half-day Training Seminars throughout the U.S. in 2012. Dates and locations will be published in the near future but, in the meantime, you can visit the CAMP website to learn more. And be sure to check back regu-larly for the schedule posting.

Other 2011 news comes from our sister companies AMSTAT and Aircraft Shopper Online (ASO). Th is year AMSTAT launched the beta version of Premier Online, the next-generation, web-based version of the industry lead-ing AMSTAT Premier service – and the new standard in business aviation mar-ket research tools. ASO celebrated 15 years in business as the leading online only aircraft for sale marketplace. Th e organization also published its 125,000th aircraft for sale ad.

It’s been a great year all around and we look forward to what the next year will bring, but for now I’d simply like to wish you each a Warm, Safe, and Happy Holiday Season.

Best regards,

Rich AnzaloneVP Customer Support and SalesCAMP Systems [email protected]

04 INSIGHT TO THE PAST The Lone Eagle Amid The Cacti By Giacinta Bradley Koontz

08 CAMP PEARLS

09 AMSTAT MARKET ANALYSIS Indicators By Judy Nerwinski

10 USER HOT TIP Login? Password? Hmmmm... By Jay Dunnam

13 TOOLBOX Q&A

14 OEM HIGHLIGHT Bombardier

17 ASO TOP 50

18 CAMP DIRECTORY YouTube™ Training

19 CAMP FOCUS Application Enhancements: Maintenance

20 CAMP CALENDAR

CAMP DIRECTORY | WWW.CAMPSYSTEMS.COMLO

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NS NORTH AMERICA

New York (Headquarters)LI MacArthur Airport999 Marconi AvenueRonkonkoma, NY 11779 USA

Tel: 631-588-3200 Fax: 631-588-3294 Toll Free: 1-877-411-CAMP (2267)

New Hampshire (Sales)32 Daniel Webster Hwy, Suite 10Merrimack, NH 03054 USA

Tel: 603-595-0030Fax: 603-595-0036Toll Free: 1-800-558-6327

Montreal 6800 Côte-de-Liesse, Suite 101Saint-Laurent, QC H4T 1E3Canada

Tel: 514-448-1128Fax: 514-448-1120

Wichita 8200 E. 34th Street NorthBuilding 1600, Suite 1607Wichita, KS 67226 USA

Tel: 316-462-2267 Fax: 316-462-2442Toll Free: 1-866-581-CAMP (2267)

FloridaDaniel Systems3401 NW 82nd Avenue, Suite 104Doral, FL. 33122 USA

Tel: 305-715-9565Fax: 305-715-9987www.danielsystems.com

EUROPE

ParisCAMP Europe SAS15 rue de la Montjoie - BP 58 93212 Saint Denis La Plaine CedexFrance

Tel: +33-1-55.93.45.80 Fax: +33-1-55.93.45.99 www.campsystems.com.fr

ASIA

Hyderabad, IndiaCAMP Systems Pvt LtdRCV Towers, HITEC CityHyderabad - 500 033

New JerseyAMSTAT44 Apple Street Tinton Falls, NJ 07724 USA

Tel: 732-530-6400Fax: 732-530-6360Toll Free: 1-877-4AMSTAT (426-7828)www.amstatcorp.com

Aircraft Shopper Online44 Apple Street Tinton Falls, NJ 07724 USA

Tel: 888-992-9276Int’l Tel: 732-704-9561www.aso.com

FIELD SERVICE REPRESENTATIVES & REGIONAL SALES MANAGERS U.S. REGIONS

West (AK, AZ, CA, HI, ID, MT, NV, OR, UT, WA, WY)Steve McQueen, West Regional FSRMobile: 702-513-0671E: [email protected]

Tom Ritrovato, West RSMTel (direct): 603-821-6430Toll Free: 1-800-558-6327E: [email protected]

North Central (IL, IN, IA, KY, MI, MN, MO, NE, ND, OH, SD, WV, WI)Eli Stepp, Jr., North Central Regional FSRMobile: 217-801-3701E: [email protected]

Martha Karoutas, North Central RSMTel (direct): 603-821-6436Toll Free: 1-800-558-6327E: [email protected]

South Central (AR, CO, KS, LA, NM, OK, TX)Jay Dunnam, South Central Regional FSRMobile: 214-930-6715Email: [email protected]

Sarah Molloy, South Central RSMTel: 631-588-3200 ext. 138 Toll Free: 1-877-411-2267E: [email protected]

Southeast (AL, FL, GA, MS, NC, SC, TN, VA)Roy Gioconda, Manager, Field ServiceMobile: 919-454-6843E: [email protected]

Kate Gallant, Southeast RSMTel (direct): 603-821-6433Toll Free: 1-800-558-6327E: [email protected]

Northeast (CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, VT, DC)Victor Josephson, Northeast Regional FSRMobile: 516-652-9165E: [email protected]

Joe Dynko, Northeast RSMTel (direct): 603-821-6428Toll Free: 1-800-558-6327E: [email protected]

LATIN/SOUTH AMERICAN REGIONS

Manuel Cruz, Latin/South America RSMTel: 631-588-3200 ext. 257Toll Free: 1-877-411-2267E: [email protected]

INTERNATIONAL

European FSR (TBD)For assistance in Europe, please contact:Tel: +33 (0)1 55 93 45 81E: [email protected]

George Rossides, International RSMTel: 631-588-3200 ext. 212Toll Free: 1-877-411-2267E: [email protected]

OEM BASED

Wichita (HBC / Cessna Field Service Rep)Th omas WilliamsCAMP Systems International Inc.C/O Hawker Beechcraft Services, Inc.Mid-Continent Airport (KICT)1980 Airport RoadWichita, KS 67209 USA

Mobile: 316-640-9178 E: [email protected]

Little Rock (Dassault / HBC Field Service Rep)Tom MaherCAMP Systems International Inc.C/O Dassault Falcon Jet3801 East 10th Street Little Rock, AR 72202 USA

Tel: 501-210-0580Fax: 501-210-0475E: [email protected]

WORLDWIDE BROKER PROGRAMLynn Sosnowski, Broker & Finance Program Sales Manager - Worldwide44 Apple Street, Suite 5Tinton Falls NJ 07724

Tel (direct): 732-530-7409Mobile: 732-720-9840Fax: 732-530-6402E: [email protected]

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APPLICATION SUPPORT TEAMTel: 631-588-3200Toll Free: 1-877-411-2267E: [email protected]

CAMP VIDEO TRAINING ON YOUTUBE™Go to: www.youtube.com/fi eldservicerep

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NTA

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4 CAMP SYSTEMS INTERNATIONAL ❖ DECEMBER 2011 DECEMBER 2011 ❖ CAMP SYSTEMS INTERNATIONAL 5

[continued on page 7]

F ollowing his epic trans-Atlantic fl ight in May 1927, Charles Lindbergh fl ew

his Ryan monoplane, the Spirit of St. Louis for thousands of miles, making public appearances to promote aviation. Sponsored by the Daniel Guggeheim Fund, Lindbergh landed in 48 states, and was hosted in 92 cities during his three-month tour. He gave 147 speeches and rode in 1290 miles of parades, one of which was an open-automobile ride through Tucson, Arizona.

Over twenty thousand people awaited the landing of the Spirit in Tucson at 2:00 pm on September 23, 1927. Several units of mounted cadets, foot patrolmen, deputies, and boy scouts were required to handle the traffi c and crowds that hoped to get a glimpse of America’s newest hero. For the safety of Lindbergh and the Spirit, the landing fi eld was roped off to the general public. He was greeted only by protective police guards and the Tucson Town Council’s Aviation Committee which proudly displayed their new rotating beacon named the “Lindy Light.” Th e Aviation Committee also welcomed Lindbergh in a unique way they knew he would never forget.

For “Lindbergh Day” in Tucson, banks and schools were closed, fi re bells rang, commemorative poems were published, and three special trains were added to accommodate out of town visitors. Headlines in Th e Tucson Citizen newspaper shouted that the Lindy was to be the “Old Pueblo’s Guest” with a featured story subtitled, “Vast Th rong Here to See Air Viking.” Local reporters glowed that an amplifying system was installed at the University of Tucson’s playing fi eld “so that a crowd of 25,000 could hear the Flying Colonel when he speaks this afternoon.” No one in Tucson was more enthusiastic and proud to host Th e Lone Eagle than local fl orist, F. Hallett “Hal” Burns, Sr. Along with the rest of Tucson, Burns heard the ringing of fi re bells on May 21 which announced that the “Air Viking” had safely landed in Paris. He proudly displayed a small model of the Spirit of St. Louis in his shop window. With no prior connection to aviation, Burns was not unlike the rest of the world in his awe for Lindbergh, and he was determined to express his admiration in the best way he knew – using native Arizona plants. Burns collected ocotillo, saguaro, prickly pear, and barrel cactus from his property with which he announced plans to create a replica of the Spirit of St. Louis.

After gaining permission to place his creation next to the airport’s landing strip, Burns fi rst built a wood frame in the form and size of the Spirit. He then wired, nailed, and glued ocotillo spines and saguaro ribs

Th e Lone Eagle Amid Th e CactiLindbergh in Arizona

with Giacinta Bradley KoontzInsighttothePast

to form the wings and fuselage. He mounted a barrel cactus, cut in half, for the nose, and covered the tail and wheels with prickly pear. Lettering made of cactus blossoms along the fuselage formed its name, “Th e Spirit of Tucson.” He didn’t wear gloves, and later recalled, “I got stuck plenty!” His creativity and sore fi ngers paid off when his hero was brought forth to admire the tribute in cactus. “Lindbergh was sure surprised to see Th e Spirit of Tucson and he sure did like it. Lindbergh laughed and said, “You don’t want me to get in that do you?” He was an awful nice fellow.”

After riding in the town’s parade, Lindbergh ducked out on a side trip to visit hospitalized service men. Th at evening, Tucson’s Mayor John E. White hosted a reception for Lindbergh in the University of Arizona’s banquet hall, at which time he symbolically “inaugurated” the town’s newly constructed, Davis-Monthan Municipal Airport. Th ree hundred and fi fty of Arizona’s social elite and

government offi cials including the Governor were invited. A free public dance held in Lindbergh’s honor at the University’s gymnasium employed four bands, including one from Mexico – all paid for by funds raised when Tucsonians bought souvenir bronze badges bearing Lindbergh’s portrait.

Th e following year, Lindbergh scouted airport terminal locations for Trancontinental Air Transport (TAT) which off ered coast to coast travel via train and airplane in 48 hours. Th ere is no doubt that the Lone Eagle remembered the warm climate, fl at landing sites, and towns like Tucson which were eager to invest in air travel.

More Western Hospitality for the Lone Eagle

After his national tour, Lindbergh retired the Spirit as a donation to the Smithsonian National Air & Space Museum. Mahoney Aircraft off ered him a Brougham (NX4215) in the spring of 1928 which was very similar to the Spirit hoping that with Lindbergh’s use it would launch sales. Among the obvious structural diff erences were the Braugham’s sweeping window and shorter wing span. Other modifi cations and some special equipment were requested by Lindbergh, including night fl ares which fl oated to earth attached to tiny parachutes.

After taking possession of NX4215 in San Diego, Lindbergh took on two passengers, Harold M. Bixby, and Harry H. Knight, headed back to their homes in St. Louis, Missouri. En route they stopped at potential airport locations for the TAT line in Arizona, Colorado, and New Mexico.

Th eir fi rst stop was Webber Field at Williams, Arizona, located about 60 miles south of the Grand Canyon on Friday, April 13. Th ere and then, the famous “Lindy Luck” and NX4215’s special equipment were put to the test.

Approaching Williams after dark, Lindbergh couldn’t locate Webber Field’s 3,000-foot grass runway which he knew lay somewhere below. Th e residents of Williams were preparing their dinner when they heard the unfamiliar sound of an engine overhead. Knowing their fi eld did not have lighting, a collective realization spread that they must assist. Quickly every automobile in Williams parked on either side of the landing strip with their lights on to guide the aircraft safely down. To their surprise, fi reworks exploded in the night sky then drifted slowly to earth illuminating an eerie glow. It is no wonder that the unsuspecting citizens of Williams were confused and alarmed by these brilliant fl ares until they met the pilot.

Th e excitement of Lindbergh’s arrival spread quickly. By the next morning reporters were already on hand to follow every move made by Lindbergh and his two pals. Th eir mid-day departure for the Grand Canyon Airport was delayed when Lindbergh discovered a minor mechanical problem with NX4215. As Lindbergh did repairs, dozens of curious onlookers crowded his work space. Seeking safety and privacy, the Lone Eagle took to the air for a fl ight test.

As the residents were to later discover, the Lone Eagle had fl own about six miles north of town until he located a quiet, remote spot among the sage and scrub where he landed NX4215. Th ere, in privacy, Lindbergh tinkered and inspected his aircraft until satisfi ed with its performance. Watching from among the pinion pine was Oliver Morrow, a local rancher who was out hunting rabbit for his dinner. After introductions,

Above & Left: Th e Spirit of Tucson cactus airplane (side and front view). Photos: Th e Hal Burns Jr. Family Collection of Tucson, Arizona. Courtesy of Dorothy L. Myrick, daughter of “Hal” Burns, Sr.

Top Right: A vintage postcard depicting the locations of Fred Harvey hotels and restaurants. At Williams, the Fray Marcos Hotel, was where Lindbergh and his two friends stayed overnight in April 1928. “X” marks the La Posada in Winslow where Charles and Anne Lindbergh stayed on their visit during 1929. Postcard from the Author’s collection.

Page 4: Th e Tucson Citizen, Friday, September 23, 1927.

Morrow invited Lindbergh to join him. Th e Williams News breathlessly reported in western vernacular:

Did Lindy accept? Did he! Oliver Morrow was too slow cranking that old Ford. Lindy tried to crowd him aside and crank it himself. When they got to the ranch house, Lindy up and asked if he couldn’t help with that dinner despite the fact that both Mr. and Mrs. Morrow were at the preparations full tilt. Perhaps Lindy’s nose was at work by that time, with the hot biscuits in the oven.

And what did Lindy talk about? He talked about hunting rabbits, about ranching and farming in Arizona - and about the price of land in this locality!

More than a few concerned citizens drove Bixby and Knight over miles of ground not meant for vehicles, to see if NX4215 had come to grief. Th ey found the Long Eagle’s plane undamaged, and a note which read, “Gone to dinner. CAL” With Williams’ luxurious Fred Harvey restaurant beckoning their return, his pals added a penciled reply, “So have we. HMBHHK”


[Lindbergh, from page 5]

Th e Williams News concluded, “Long will Lindy be remembered by Williams and long will he remember that little lone homesteader’s cabin.”

Lindy’s Legacies

Lindbergh’s April 1928 visit to the (original) Grand Canyon Airport impressed him so much that he made sure that future TAT fl ights could connect tourists by train and car for air tours over the Four Corners. Th e new Grand Canyon Airport is fi fteen miles closer to the canyon rim, and eager tourists can now arrive directly by air.

Ultimately Williams was by-passed as a TAT destination, and Lindbergh chose Kingman and Winslow which boasted railroad connections, overnight accommodations, and airports with the latest in ground-to-air radio, quick refueling, and modern, comfortable passenger terminals.

In 1929, Lindbergh fl ew TAT’s maiden fl ight from California to Winslow. No longer alone, he was accompanied by his bride, Anne, who spent much of her honeymoon in the air. Th e Lindberghs remained in Winslow to make daily fl ights in his Curtiss Falcon over the nearby Meteor Crater and take aerial photographs for an archaeology survey team. Perhaps Lindbergh

Giacinta Bradley Koontzis an aviation historian and author. Her various projects can be viewed on her web-

site: www.harrietquimby.org.

Above: Th is invitation was sent to a prominent lum-ber company executive in Flagstaff , Arizona. Courte-sy of the Riordan Mansion State Historic Park archives. Left: Th e Tucson Arizona Welcoming Committee standing in front of the Spirit of Tucson, September 23, 1927. “Hal” Burns is at the far left. Lindbergh is fourth from the right. Photo: Th e Hal Burns Jr. Family Collection of Tucson, Arizona. Courtesy of Dor-othy L. Myrick, daughter of “Hal” Burns, Sr.

Below: “Th e Winslow Mail” July 1928. Charles and Anne Lindbergh at Winslow, AZ.

told his young wife about his rabbit dinner with the Morrows, and the memorable “Spirit of Tucson.”

Years later Hal Burns smiled as he showed off a scrapbook of photographs taken of “Th e Spirit of Tucson” and others of himself with Lindbergh. Once the formalities at the airport and “Lindbergh Day” had passed, the airport managers wanted the thorny airplane off their fi eld. “I just tore it up and put it in the garbage,” said Burns. “It was the fi rst and the last airplane I ever built.” Th ere is not likely to be a replica, as Arizona law now protects cactus from removal from private or state owned land without a permit.

Right: Tucson, Winslow and Williams are circled on this Arizona map

CAMP IS THE PREFERRED MAINTENANCE TRACKING PROVIDER FOR EMBRAER EXECUTIVE JETS.


Panels found within the Aircraft Home Page include :

Program Changes – records physical changes made to a task outside of the typical update. Events such as creating or deleting a task are captured as well as changing the requirement in any way. The panel dis-plays the task, the date the change was made, and provides a descriptive label as to the type of change made. This also defaults to a 30 day window with the additional fi lter capability when the operator wishes to search a specifi c date range.

Calendar Tab – The calendar located at the bottom of the aircraft home page works in concert with the Aircraft Status panel in that it provides for the visual placement of tasks coming due within a rolling 31 Day window.

Unit of Measure Listing - You can expand the calendar using the “+” icon to the left of the registration num-ber in the upper left hand corner. This is evident as the icon is now displaying as a minus, “-”, indicating that it can be collapsed. In this mode the system lists the Date, Hours, Landings/Cycles, as well as the Other UOM within each of the row headers. Note that each of these headers are color coded either green, yellow, or red providing the same warning window indication as displayed in the aircraft status panel as previously described. Green indicates nothing is falling due within the defaulted seven day warning window, yellow indicates something is due within the window and red indicates that there is at least one overdue task.

Calendar Cells – The system will highlight the calendar cells when tasks are calculated due on a particular date providing a direct visual indication as to the upcoming maintenance activity on the aircraft. The cells are color coded to provide a general indication of task type and will provide due values when the require-ment is anything other than date driven. Note in the provided example that on September 17th at least one task is calculating due at 75 Hrs. Clicking on the cells will open a new tab that will list all of the items fall-ing due within the 31 Day calendar window with those tasks driving the cell in question highlighted in blue.

CAMPPearls

“The biggest connection I can see between a pearl and wisdom

is ... both a pearl and wisdom seem like small objects

but are both very valuable.”

— WikiAnswers.com, user: ID 1241821233.

What are CAMP Pearls? Valuable little pieces of insight – some obvious, others less evident. From

useful facts to helpful hints, Pearls will provide monthly wisdom about CAMP, its applications and more to help you along the way.

with Judy NerwinskiAMSTATMarket Analysis

As we fi nd ourselves a year later, still in an uncertain economic time, AMSTAT looks to its statistics to

try to make sense of the business aircraft market. Since the start of the recent downturn, AMSTAT’s information supported the fact that aircraft own-ers were trying to get rid of their aircraft. Last year, at this very time, however, we saw the trend shift and age played a signifi cant role in the decision to sell. Looking at the percentage of the active fl eet for sale and the percentage of retail sales for all jets, there seems to be that very same trend, but there also seems to be a glimmer of hope that there may be a turn-around in sight.

Last year we saw that the younger (less than 10 year segment), had a signifi cantly lower number of aircraft for sale than the older market (+20 years) which is historically true. Th is year, AMSTAT’s statistics shows the same but also shows a signifi -cant decrease in aircraft for sale for all three seg-ments. Last year 10% of the younger fl eet was for sale, as compared to today, where only 8.3% of the fl eet is for sale. In the 10-20 year segment the percentage for sale last year was 16.7 as compared to this year’s 12.7%. Even the older jets saw a drop in the overall percentage of aircraft for sale, last year 23.5% of that segment was for sale and today only 21.8%.

Traditionally, the older segment will see a high-er rate of retail sales because more tend to be for sale than the younger segment, but this year, the older jets saw the same amount of retail sales as it did last year, 2.6%, with less aircraft for sale. Th e younger segment and 10-20 year segment both saw increases in retail activity this year in retail sales. In the less than 10 year segment, there were 2.0% of retail sales as compared to 1.7% last year and 2.5% for the 10-20 segment, as compared to 2.4% last year.

In an uncertain marketplace, price is always an important factor and can be a gage to the future. While asking prices for Light Jets and Medium Jets for all age groups seem to be leveling off , an interesting turn took place for the Heavy Jets in the less than 10 year segment. Th ere was actually an increase in price for Heavy Jets this year. Last year the average asking price was $25,925,000 and this year the average asking price is $29,010,000.

Th e younger market remains the healthier, more viable market, but decreases in overall percentage of aircraft for sale, higher percentage of retail sales, and increases in asking price could be the glimmer of hope we have all been waiting for.

Indicators

% RETAIL SALES ALL JETS

% OF ACTIVE FLEET FOR SALE ALL JETS

AVERAGE ASKING PRICE HEAVY JETS

< 10 Yrs10-20 Yrs+ 20 Yrs

< 10 Yrs10-20 Yrs+ 20 Yrs

< 10 Yrs10-20 Yrs+ 20 Yrs

30.0%

25.0%

20.0%

15.0%

10.0%

5.0%

0.0%

CAMP MobileCAMP Mobile lets you obtain your maintenance records for your aircraft or fl eet of aircraft on the fl y. It provides quick, easy access to all perti nent A/C informati on including:

Compati ble with iPhone™, iPod Touch™, BlackBerry® and web enabled smartphones

For more informati on or to acti vate CAMP Mobile, contact the CAMP Applicati on Support Team:

(tf ) 877-411-2267 (p) 631-588-3200 (e) applicati [email protected]

✓ Last Actuals

✓ Due Counts

✓ Squawks

✓ Acti vity

Maintenance Tracking on the fl yhtt p://mobile.campsystems.com/


UserHot Tip CAMP APPLICATIONwith Jay DunnamSouth Central Regional FSR

Login? Password? Hmmmm...

We have all done it. Forgotten our password or login name. Changed computers

or used someone else’s computer and just couldn’t remember that magic sequence. But the good news is CAMP has the solution.

CAMP recently added a new feature to our home page (www.campsystems.com) that allows you to retrieve your user name or password by email, by chance you forget.

Locked out? Simply follow these steps:

• From the CAMP Systems home page, click the link that pertains to what you forgot - User Name or Password. (The links are located below the login fi elds.)

• The system will email you the information that you need to log in.

The next time you login you will be required to change your password if you requested your password.

* Note: You must use the password exactly as it was emailed to you.

* Note: You must have your current email in the system.

Once you’ve logged-in, check that your email is correct. Go to the Settings tab and then go to My Settings. Be sure to click on the save button when you fi nish.

If you have any problems or questions please feel free to call CAMP Systems Application Support at 877-411-CAMP or your Field Service Representative.

Click on the link to get your password or user name sent to you by email.

Fill in your email address if you are requesting your user name.

Fill in your user name and a new password will be emailed to you.

OR

The system will email the information that you requested.

Use the password exactly as it was emailed to you.

HINT: Use Copy/Paste to ensure accuracy.

The next time you log in the system will ask you to change your password,

if you requested your password.

Enter the password that was emailed to you in

the ‘Old Password’ fi eld. Remember to enter it

exactly as it appears in the email. Then enter a new

password of your choosing.

Click the ‘Settings’ tab at the bottom of the Navigation menu.

Click the ‘My Settings’ tab.

You can change your password at anytime from this screen.

Don’t forget to click ‘Save’ when you’re fi nished.

You can change your email address here.

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Is there a way to run a due list for only certain items that I want to keep an eye on without seeing all items?

Yes, you can create a task group of specifi c items by going to profi le screen and selecting the task group icon. You have to name the group and then you can search and select specifi c items to include in your group Now you can select your task group when running a due list.

How can I update my aircraft total times?

From the profi le screen select the pen-cil next to Last Actuals and you can fi ll in the current times as applicable and when complete select submit.

If I update tasks on-line do I need to send in the completed CAMP work cards?

Yes. The completed cards should be sent in for the following reasons (1) the analyst can review what you have en-tered (2) the completed card(s) can be linked to the task (3) this will ensure ac-curacy and completeness.

When I comply with Packages do I have to fill out all the forms and send them in order to update the package?

If all the items in the package are com-plied with you can send in only the package cover sheets filled out with

SUBMIT YOUR CAMP QUESTIONS BY EMAIL TO [email protected] LINE: TOOLBOX

Your CAMP questions

answered byCAMP professionals

compliance times and we will update the package.

Where should I send my completed CAMP work cards to?

All completed work cards should be sent in to CAMP’s NY offi ce either by:

E-fax:

1-800-787-9749 US-Toll Free

1-631-980-4222 US-Direct Dial

1-866-833-6317 Canada

61-2-94751195 Australia

54-1-140321233 Argentina

33-153016618 France

52-5510842705 Mexico

E-mail: [email protected]

For assistance, contact Applica-tion Support at: 1-877-411-2267 [email protected].

NBAA, FAA Working to Resume Full Access to Flight-Tracking Opt-Out

The Block Aircraft Registration Request (BARR) program, enabled by Congress in 2000, “blocks” aircraft movements from public dissemination upon request. The BARR program was established to ad-dress security-related, commercial, and privacy imperatives, and is essential to protect general aviation aircraft and fl ight information from real-time public availability. BARR submissions were man-aged by NBAA and provided to the FAA and Aircraft Situation Display to Industry (ASDI) venders to block tracking at the appropriate levels.

Since the November 17, 2011, passage of

MARC GOULDVICE PRESIDENT OF OPERATIONS

industry topics reviewed

+

&ToolboxQA

the Department of Transportation’s bud-get for Fiscal Year 2012, which includes language prohibiting the Federal Avia-tion Administration (FAA) from continu-ing to implement the “valid security con-cern” prerequisite to aircraft owners and operators’ ability to opt out from having their movements broadcast over the In-ternet, NBAA has been in discussions with FAA offi cials to determine how the logis-tics of blocking will be accomplished.

NOTICE: Once details of FAA’s plans to re-sume full access to fl ight-tracking opt-out are fi nalized, NBAA will make the information available.

In the interim, FAA will accept new block-ing requests, but aircraft operators no longer need to certify or even reference a “valid se-curity concern” to have their blocking request accepted.

Operators currently blocking their movements as part of the FAA’s Certifi ed Security Program will not have a gap in their “blocked” status.

To submit a blocking request, email the FAA at Certifi [email protected].

Since the FAA is managing the program, NBAA does not have information about the status of individual block requests. For general questions, contact NBAA’s Operations Service Group at [email protected] or (202) 783-9250.

“What lies behind us and

what lies before us are

tiny matters compared to what lies

within us.” – Ralph Waldo Emerson

(American essayist, lecturer, & poet)

RICK CERAULOMANAGER, CESSNA/FLEET SUPPORT GROUP

ELLEN LEPOREMANAGER, APPLICATION SUPPORT

INDUSTRY TOPICSOURCE: NBAA UPDATE, ISSUE #11-48, NOVEMBER 28, 2011

R A P I D R E S P O N S EAO G S E R V I C E S

Expert In-Field Technicians,Fast 24/7 Dispatch, Airframe, Engine,

and APU Support & Services

877. 522 .0111

“When an aircraft breaks with an avionics issue, the first person who comes to mind is Duncan Aviation−Burbank’s Don White. He is the first person I call when calamity hits the cockpit.

He is dependable and always available. It does not matter whether it is on the weekend or in the middle

of the night; Don has always been there for me. He has repeatedly worked

all hours of the night to receive a door-to-door

part to fix an aircraft that has a scheduled flight the

next morning.”

− Eddie Avedikian, Assistant Director of Maintenance,

Avjet Corp.

To provide operators with the best avionics support possible, Duncan Aviation team members like Don White can be found at 25 of the busiest business aviation

airports in the United States. Each facility is staffed with on-site technical experts dedicated to providing avionics installations and line maintenance support, and each is

supported by our service facilities in Lincoln (Nebraska), Battle Creek (Michigan) and Provo (Utah). We’re near you to keep you flying.

Complete Service Facility Maintenance Service Facility Avionics Install & Line Facility Work Away From Station

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OEMHighlight

Bombardier Aerospace to Establish Manufacturing Capability in MoroccoNovember 16, 2011 — Montréal — Bombardier Aerospace announced today that it has signed a memorandum of understanding (MOU) with the Government of the Kingdom of Morocco for the establishment of a manufacturing facility in Morocco. Th e exact site location will be an-nounced at a later date. Bombardier Aerospace intends to invest approximately $200 million US in equipment, buildings and start-up costs over the next eight years.

Scheduled to be implemented in phases starting in 2012, Bombardier Aerospace’s new Moroccan facility will initially include sub-assembly capa-bilities for simple structures. Th e new facility is scheduled to start manufacturing in 2013. De-tails on the type of components to be manufac-tured will be fi nalized in the coming months.

By the end of 2020, employment at the Morocco facility is expected to reach 850 skilled and trained workers. Bombardier Aerospace antici-pates that there will be no impact on its current workforce level at other sites as a result of this announcement.

“Globalization of our industry has opened up new markets and new opportunities,” said Guy C. Hachey, President and Chief Operating Of-fi cer, Bombardier Aerospace. “We have progres-sively extended our business presence around the world and we are continuing today to better serve our international customers.”

“Bombardier Aerospace is committed to a long-term relationship with the Moroccan Government to develop a world-class aerospace industry in the country,” added Mr. Hachey. “By establishing its own fully integrated manufactur-ing facility in Morocco, Bombardier Aerospace will serve as a catalyst for the aerospace industry in the country and will look for opportunities to share some of its knowledge and complex manufacturing processes.”

Bombardier Aerospace chose Morocco for a number of reasons: internationally competitive manufacturing costs, low shipping and trans-portation costs, proximity to Europe, and the commitment by the Moroccan Government to the development of the aerospace industry.

Th e announcement of this new manufacturing

facility in Morocco was made during the Dubai Airshow 2011, where Bombardier is currently showcasing its broad spectrum of innovative products, technical expertise, and superior cus-tomer support and aircraft maintenance services. Held in the United Arab Emirates, the Dubai Airshow, the world’s third largest airshow, places an emphasis on the Middle-East, Africa, Europe and India.

Bombardier CSeries Aircraft Flight Deck Demonstrator Debut[ed] at Dubai Airshow[A full-scale fl ight deck demonstrator for the all-new CSeries aircraft made its world debut at the Dubai Airshow, which opened on Sunday, November 13.]

Visitors to the Bombardier CSeries aircraft dome, situated at P1, experience[d] fi rst-hand the most advanced fl ight deck demonstrator in the industry.

“Th e all-new design of the CSeries aircraft fl ight deck benefi ts from the latest avionics technol-ogy and will set the new standard,” said Robert Dewar, Vice President and General Manager, CSeries, Bombardier Commercial Aircraft. “Th e CSeries aircraft fl ight deck features a number of state-of-the-art communication and navigation aids, developed with the future in mind. Our integrated design approach off ers reduced costs through increased operational effi ciency and reduced pilot training, while improving reliabil-ity. Th e result is a fi nely tuned human-machine interface, which the demonstrator allow[ed] visitors to experience.”

“Step-by-step, the CSeries aircraft advances towards its fi rst fl ight. Th e state-of-the-art fl ight deck demonstrator shows the progress we’re making. Resulting from a clean-sheet design, the CSeries aircraft fl ight deck leverages the full spectrum of Rockwell Collins and Bombardier’s avionic design heritage,” added Mr. Dewar.

As in a real aircraft, visitors [could] “board” the CSeries aircraft demonstrator, turn left to experience the fl ight deck or turn right to walk down the aisle of the cabin. Th e cabin features spacious seating, increased shoulder space, extra large windows and upsized overhead storage that deliver a new level of widebody comfort in a single-aisle aircraft.

Th e leading-edge fl ight deck technology is one

of many factors that make the CSeries aircraft the most advanced jetliner in the growing 100- to 149-seat market. Th e CSeries aircraft com-bines advanced materials and proven methods to meet commercial airline requirements in 2013 and beyond.

LCD DisplaysTh e integrated fl ight deck features high-reso-lution 15.1-inch diagonal LCD displays, the industry’s largest, which are capable of enhanced and synthetic vision future upgrades. Th e fl ight management system display is based on a phase of fl ight approach, giving the fl ight crew improved access to information while reducing workload. Graphical Flight Planning function-ality allows the crew to click on the map to search for information or modify the fl ight plan, permitting increased situational awareness. An intuitive graphical human-machine interface enhances operational effi ciency, reduces pilot workload and pilot training costs.

Th e MultiScanTM weather radar autonomously processes the entire block of atmosphere ahead of the aircraft and searches for the most signifi cant weather information, without pilot intervention. Th e crew is alerted with a color change when the radar predicts wind shear, giving the crew plenty of time to take appropriate action.

Head-Up FlyingTh e glareshield radio tuning is a feature unique to the CSeries aircraft that illustrates Bombar-dier’s focus on head-up fl ying. It allows critical tasks, such as frequency changes, head-up guid-ance system data entry, navigation control and support functions for the displays, to all be done from the glareshield.

Sidesticks allow the pilot to interface with the fl y-by-wire control system that provides simpli-fi ed handling with fl ight envelope protection. Th e Rockwell Collins Pro Line Fusion system off ers extensive growth capabilities to meet all

anticipated future air space requirements, as well as high reliability to meet the rigorous demands of commercial airline operations.

Note: Th e CSeries aircraft are in the design phase. All data and specifi cations are estimates, subject to change in family strategy, branding, capacity and performance during the design, manufacture and certifi cation process. Performance has been estimated based on a 500-nm North American operating environment.

Bombardier Customer Ser-vices’ Belfast and Dallas MRO Facilities Deliver on QualityNovember 8, 2011 — Belfast — Bombardier Customer Services’ Maintenance, Repair and Overhaul (MRO) facilities in Belfast and Dallas have been accredited with the internationally recognised quality standard AS9110 Revision A.

Achieving the standard, which defi nes the quality system requirements at all levels of the MRO process, is an endorsement of Bombardier’s adherence to best practice in the aerospace maintenance industry. Th e standard’s rigorous assessment process has resulted in improved performance at its Belfast and Dallas MRO sites, across quality and operating effi ciencies.

For MRO providers, Revision A raises the bar from the original AS9110 standard. Th e latest revision is process driven and focuses on risk assessment and mitigation, key priorities for the maintenance sector. Registrants must complete a two-stage audit process and both Bombardier’s Belfast and Dallas MRO facilities have success-fully completed the fi rst stage audits with zero non-compliance issues.

“AS9110 Revision A elevates our quality man-agement system to a global standard,” said Ste-

phen Addis, General Manager, Nacelle Product Development and Customer Services, Bom-bardier Aerospace, Belfast. “As a supplier, this accreditation provides us with an additional layer of control over our processes and confi dence in our products and services. It demonstrates to customers that we have robust quality systems in place to ensure the integrity and safety of the products we return into service.”

The Flexjet 25 Jet Card - Baja Adventure Edition: The Ulti-mate Holiday GiftNovember 10, 2011 — Dallas

* Limited-edition jet card includes an adven-ture-fi lled four-day, three-night getaway at the world-renowned Las Ventanas resort in Los Cabos

* Highlights include an unforgettable evening with famed adventurer Geoff rey Kent, founder, chairman and CEO of Abercrombie & Kent, as well as golf with PGA Champion Mark Calcavecchia

For today’s traveler who has everything, two pre-mium luxury brands have come together to create this holiday season’s ultimate gift. A special edition Flexjet 25 Jet Card* - operated by Jet Solutions, U.S. air carrier - features the very best in private jet travel along with an extraordinary getaway to Los Cabos, crafted by the world-renowned luxury travel experts at Abercrombie & Kent and Aber-crombie & Kent Residence Club.

Available through January 31, 2012, those who purchase the Flexjet 25 Jet Card,Baja Adventure Edition, will receive a complimentary experience that includes a four-day and three-night stay at the world-class Las Ventanas resort, situated where the Sea of Cortez majestically greets the Pacifi c Ocean at the edge of the Baja peninsula. Th e region’s stunning natural beauty and amazing climate set the stage for an escape beyond compare.

“Th is year’s limited-edition ‘Baja Adventure’ off er-ing marks the fourth annual expert-inspired Flex-jet 25 Jet Card, and is a holiday tradition custom-ers look forward to year after year,” said Fred Reid, President, Flexjet, as marketing and sales agent for Jet Solutions. “Travelers will not only enjoy access

to the youngest aircraft in the jet card industry, but they will experience an adventure of a lifetime, designed exclusively for them by the award-win-ning travel experts at Abercrombie & Kent and the Abercrombie & Kent Residence Club.”

Upon arrival in Los Cabos, guests will enjoy spec-tacular rooms at Las Ventanas al Paraíso, which lives up to its name as a “window to paradise” and is one of the most elite resorts in the world. Th ey will be captivated by the property’s expansive suites, world-class spa, inspired cuisine and intoxicating ambiance, in addition to a number of special benefi ts, including private butler service, reserved especially for Flexjet 25 Jet Card program customers.

Th roughout their stay, guests will delight in one-on-one access to some of the world’s most talented and fascinating experts. Guests can golf on the Ocean Course at Cabo del Sol with PGA Tour Champion Mark Calcavecchia, recognized for 13 PGA tour wins, including his prestigious 1989 Open Championship title. Or, they can choose to enjoy a private cooking lesson and mixology experience with a noteworthy local chef, hosted at one of Abercrombie & Kent’s private multi-mil-lion dollar homes within their Residence Club. Exquisite dining experiences range from a dinner under the stars, complete with high-powered telescopes and expert astronomy consultation to a rare evening with Geoff rey Kent, famed explorer and founder of Abercrombie & Kent.

As part of the getaway, attendees will also be treated to an afternoon of swimming, snorkel-ing and kayaking off a private beach reserved exclusively for Flexjet 25 Jet Card customers. Other highlights on the itinerary include cruising Los Cabos on a scenic tour aboard a private yacht, complete with insights and commentary from a local ecology expert.

Th is season’s limited-edition holiday off ering represents the program’s fourth annual expert- inspired Flexjet 25 Jet Card. ....Th e Flexjet 25 Jet Card – Baja Adventure Edition is available in limited quantities with the adventure taking place April 26 to April 30, 2012. For more information, call +1-866-934-6042 or visit: www.fl exjet25.com/baja.

*Flexjet 25 Jet Card terms and conditions apply.

CSeries aircraft fl ight deck demonstrator.

Pictured receiving the AS9110 Revision A certifi cate from David Derrick, Manager, LRQA UK Business Centre, is Roy Campbell, Manager, MRO - Europe and Asia-Pacifi c, Bombardier Customer Services. Also pictured, from left to right, are Paul McKane, Senior Product Support Engineer; Bob Markham, Senior Repairs Assessor; Gary McKeown, Principal Quality Engineer; Robert Watson, Quality Manager; and Catherine McKeever, Director, Quality; all from Bombardier Aerospace, Belfast.

For news and information about Bombardier, visit www.bombardier.com.

Bombardier, CSeries, Challenger 300, Challenger 604, Challenger 605, Flexjet, Flexjet 25, Learjet 40, Learjet 45, Learjet 60 and XR are trademarks of Bombardier Inc. or its subsidiaries. are trademarks of Bombardier Inc. or its subsidiaries.

Put your aircraft on ASO and get it sold.

The Aircraft Market in Real TimeAircraft Shopper Online

®

CAMP has responded to an identi fi ed customer need by working with ASO to enable this excellent opportunity for aircraft sellers. This off er enti tles CAMP customers to a free Spec Ad on ASO, which gives you unlimited space to describe the details of your aircraft , and puts that informati on in front of moti vated buyers.

The best place to sell your aircraft just got even bett er for CAMP customers.

Visit www.ASO.com/CAMP for details.

This off er is good for a limited ti me, and applies only to aircraft that are currently enrolled on the CAMP system. Once an aircraft ad is published on ASO as part of this off er, the adverti sement will remain free unti l the aircraft is sold.

Concerned about fi nding buyers?

With over 165,000 unique visitors every month, over 4,000 leads per month, real ti me listi ngs, unlimited space for photos and specs, the most powerful search tools in the industry, and personalized service - ASO is the fasted way to sell your aircraft .

Buyers use ASO. www.ASO.com

For a limited ti me, CAMP Customers canAdverti se Aircraft For Sale on ASO FREE OF CHARGE

For more informati on call 1-888-992-9276 / internati onal call 1-732-704-9561

The Aircraft Market in Real TimeAircraft Shopper Online

®

This list is provided for informati onal purposes only. The criteria for inclusion in this list are based upon adverti sing volume on ASO.com. Although ASO has had only positi ve experiences with the companies shown, ASO makes no recommendati on or endorsement of any specifi c company contained in this list. ASO further makes no representati ons or warranti es with respect to the quality or performance of any company listed above, and ASO shall not be responsible for the acti ons of these companies.

ASO Top 50 Turbine Aircraft Brokers & Dealers

Let these professionals know that you found them in CAMP InSight magazine.

www.ASO.comDECEMBER 2011 ❖ CAMP SYSTEMS INTERNATIONAL 17

BROKER / DEALER LOCATION PHONE E MAIL WEB SITEACASS St-Laurent, QC CA 514-636-1099 [email protected] www.acass.caAeroSmith/Penny Houston, TX US 713-649-6100 [email protected] www.aerosmithpenny.comAeroSoluti ons Manassas, VA US 703-257-7008 sales@aerosoluti ons.com www.aerosoluti ons.comAir Alliance GmbH Burbach DE 49-273-644-280 [email protected] www.air-alliance.deAircraft Services Group, Inc. Mahwah, NJ US 201-995-9570 [email protected] www.yourjet.comAltus Aviati on Services Ltd. Bristol GB 49-176-625-556-34 steve@altusaviati on.com www.altusaviati on.comAtlanta Aviati on Norcross, GA US 678-710-8855 bill.houston@atlaviati on.com www.atlaviati on.comBell Aviati on West Columbia, SC US 803-822-4114 adverti sing@bellaviati on.com www.bellaviati on.comBoutsen Aviati on S.A.M. Monte Carlo MC 37-793-308-002 aviati [email protected] www.boutsen.comCAAP, Inc. Southlake, TX US 214-244-9081 bjusti [email protected] www.caap.comCharlie Bravo Aviati on Georgetown, TX US 512-868-9000 sales@wepushti n.com www.wepushti n.comDallas Jet Internati onal Southlake, TX US 817-328-2900 [email protected] www.dallasjet.comDenison Jet Sales Corp. Greer, SC US 864-989-0421 [email protected] www.denisonjet.comEagle Creek Aviati on Services Indianapolis IN US 317-293-4548 [email protected] www.eagle-creek.comElliott Aviati on, Inc. Moline, IL US 309-799-3183 acsales@elliott aviati on.com www.elliott aviati on.comExecuJet Aviati on Group Zurich CH 41-448-765-611 pre-ownedaircraft @execujet.eu www.execujet.euExpress Jets San Antonio, TX US 210-687-1828 [email protected] www.expressjets.comFlight Soluti ons, Inc. Gallati n, TN US 615-452-5001 info@fl ightsoluti on.com www.fl ightsoluti on.comGantt Aviati on, Inc. Georgetown, TX US 512-863-5537 suzanne@gantt aviati on.com www.gantt aviati on.comGeneral Aviati on Services Lake Zurich, IL US 847-726-5000 [email protected] www.genav.comGlobal Wings, LLC Boca Raton, FL US 561-988-9881 [email protected] www.globalwings.aeroGrafair, Inc. Vero Beach, FL US 772-569-4650 [email protected] www.grafair.seGuardian Jet, LLC Guilford, CT US 203-453-0800 [email protected] www.guardianjet.comHawker Pacifi c Bankstown Airport AU 61-297-088-533 aircraft sales@hawkerpacifi c.com.au www.hawkerpacifi c.com.auInternati onal Aviati on Mktg, Inc. Sarasota, FL US 941-355-5353 james@internati onalami.com www.internati onalami.comJ.A. Air Center, Inc. Sugar Grove, IL US 630-549-2100 scott @jaaero.com www.jaair.comJack Prewitt and Associates Bedford, TX US 817-283-2826 jpainc@jackprewitt .com www.jackprewitt .comjetAVIVA Van Nuys, CA US 310-907-5099 [email protected] www.jetaviva.comJetcraft Raleigh, NC US 919-941-8400 info@jetcraft .com www.jetcraft .comJeteff ect, Inc. Long Beach, CA US 561-747-2223 info@Jeteff ect.com www.jeteff ect.comJetVend Miami, FL US 786-465-4000 [email protected] www.jets.aeroJohn Bell Aircraft , Inc. Como, MS US 662-526-1700 john@johnbellaircraft .com www.johnbellaircraft .comJohn Hopkinson & Assocs., Ltd. Calgary, AB CA 403-637-2250 [email protected] www.HopkinsonAssociates.comL & L Internati onal, Inc. Miami, FL US 305-754-3313 [email protected] www.l-lint.comLone Mountain Aircraft Las Vegas, NV US 888-566-3686 sales@lonemountainaircraft .com www.lonemountainaircraft .comNati onal Jet Sales Cedar Key, FL US 352-222-6800 walter@nati onaljetsales.com www.nati onaljetsales.comNorthern Air, Inc. Grand Rapids, MI US 616-336-4711 [email protected] www.northernair.netPiedmont Aircraft Co., LLC Winston Salem, NC US 336-776-6000 tmekis@piedmontaircraft .com www.piedmontaircraft .comRico Aircraft Services Cave Creek, AZ US 480-250-7744 [email protected] www.ricoair.comSierra Industries, Ltd. Uvalde, TX US 830-278-4481 [email protected] www.sijet.comSunwest Aviati on, LTD Calgary, AB CA 403-275-8121 idarnley@sunwestaviati on.ca www.sunwestaviati on.caTexas Aero Waco, TX US 254-752-9731 [email protected] www.texasaero.comU.S. Aircraft Sales, Inc. McLean, VA US 703-790-1333 rainer@usaircraft sales.com www.usaircraft sales.comWelsch Aviati on - Houston Houston, TX US 713-644-5100 evesely@welschaviati on.com www.welschaviati on.comWelsch Aviati on - Savannah Savannah, GA US 912-695-1555 [email protected] www.welschaviati on.comWest Coast Aircraft Sales Santa Ana, CA US 949-266-7834 jon@westcoastaircraft sales.com www.westcoastaviati onservices.comWestern Aircraft , Inc. Boise, ID US 208-385-5155 [email protected] www.westair.comWestern Aviati on, Inc. Houston, TX US 281-391-2510 sales@westernaviati on.com www.westernaviati on.comWestern Wings, Corp Roseburg, OR US 541-957-2000 [email protected] www.westernwingsaircraft .comWolfe Aviati on Stockton, CA US 209-983-0117 sales@wolfeaviati on.com www.WolfeAviati on.com


MaintenanceApp lication EnhancementsApp lication Enhancements

CAMP is continually striving to exceed your expectations and improve your user experience. Just take a look at these enhancements made to the functionality of the CAMP Maintenance Tracking system.

FROM THE AIRCRAFT HOME PAGE:

After a CAMO has been assigned to an aircraft, the company name appears in the ‘Aircraft Info’ section

on the ‘Aircraft Home’ page.

Additional information can be viewed (i.e. primary contact, phone number and address)

by hovering over the company name.]

You can enter the aircraft base location. Once entered it will be displayed within the ‘Aircraft Info’ section.

This information can be entered/updated through

the aircraft ‘Properties’

screen by clicking on the aircraft registration

number.

]]FROM TASK/STATUS:

A new Flag has been added. The ‘Component Removal Required’ fl ag has been added as an option beneath the Flags area of service type tasks.

More information available! ‘Task Findings’ and ‘Task Findings Notes’ have been added to the ‘Compliance Details’ section of the task details. ]

On-site Training: Paris

CAMPCalendar2011

CAMP strongly believes in fully supporting its customers in making the best use of its prod-ucts and services. CAMP EUROPE offers the opportunity to attend training at the CAMP Paris offi ce.

• Training sessions are Full Day courses.• Each session has its own agenda.• Sessions begin at 9:00 AM.• WIFI access is available; we invite you to bring your laptop for training.

Join us for one training course or both.

Training 1 (duration 1 day)ADVANCED TRAINING:

MAINTENANCE MODULE

Training 2 (duration 1 day) ADVANCED TRAINING:

CAMO & QUALITY CONTROL ASPECTS

We look forward to your participation.

CAMP WebinarsWebinars: Free web-based training.

This year CAMP will offer scheduled webinars on the 3.0 application. If you are interested in training for our CESCOM or CAMP Classic in-terfaces, please contact Application Support.

CAMP Webinars are “overview” sessions, covering a variety of CAMP 3.0 application features with time throughout the Webinar to answer your topic specifi c questions.

CAMP 3.0 Scheduled on TUESDAYS and THURSDAYS of each month.

To register, go to www.campsystems.com

Click ‘Attend a free CAMP webinar.’

If you don’t see a Webinar that fi ts your sched-ule, please call us. We’d be glad to arrange training at a time that is convenient for you.

To schedule a webinar, call 877-411-2267.

To register, please select from the schedule and send an email to

[email protected].

Limited to 10 persons per session. Training is free and includes course package, lunch and refresh-ments during breaks, and training certifi cate.

DECEMBER

THURSDAY, DECEMBER 13:00 PM - 4:30 PM EST

TUESDAY, DECEMBER 69:00 AM - 10:30 AM EST








FEBRUARY

THURSDAY, FEBRUARY 22:00 PM - 3:30 PM EST

TUESDAY, FEBRUARY 70:00 AM - 11:30 AM EST







JANUARY 2012

TUESDAY, JANUARY 39:00 AM - 10:30 AM EST

THURSDAY, JANUARY 52:00 PM - 3:30 PM EST








CAMP TRAINING in PARIS

DECEMBERTraining 1: Tuesday, December 6

Training 2: Wednesday, December 7

2012

JANUARYTraining 1: Tuesday, January 17

Training 2: Wednesday, January 18

FEBRUARYTraining 1: Tuesday, February 14

Training 2: Wednesday, February 15

MARCHTraining 1: Tuesday, March 13

Training 2: Wednesday, March 14

APRILTraining 1: Wednesday, April 11

Training 2: Thursday, April 12

MAYNo Training

JUNETraining 1: Tuesday, June 5

Training 2: Wednesday, June 6

JULYTraining 1: Tuesday, July 3

Training 2: Wednesday, July 4

AUGUSTNo Training

SEPTEMBERTraining 1: Tuesday, September 11

Training 2: Wednesday, September 12

OCTOBERTraining 1: Tuesday, October 9

Training 2: Wednesday, October 10

NOVEMBERTraining 1: Tuesday, November 13

Training 2: Wednesday, November 14

DECEMBERTraining 1: Tuesday, December 11

Training 2: Wednesday, December 12

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