Campus to CorporateFuture Generali India Life Insurance

Year 2019

Future Generali India Life Insurance A Simpler, Smarter & Faster Life Insurer building Value keeping customers at the core

11+ years of securing lives and building impactful relationship with our customers

3

About the

Company

1

Our Vision,

Mission

and Values

2

What we

Offer- Our

EVP

3

Company Overview

Completed 10 years of business operations

People

Initiatives

5

Our Latest

Awards

6

Our

Leadership

4

Program

Overview

7

4

About the

Company

1

5

Future Generali Life Insurance – Joint Venture with strong parentage

55 Consultants

GENERALI

Generali is among the world’s leading insurersand it is present in over 60 countries with totalpremium income exceeding €70 billion in 2016

Incorporated in 1831

49%

55 Consultants

FUTURE GROUP

Future Group operates some of India’s mostpopular retail chains like Central, Big Bazaar,Food Bazaar, Home Town and eZone

Incorporated in 1987

51%

Future Generali, incorporated on Sep 04, 2007, is the first composite insurer in the country. A joint venture between the Future Group and Generali Group to provide a complete range of insurance solutions to customers and enterprises

6

Future Group

Incorporated in 1987, one of India’s retail pioneers with multiple retail formats

The only pure play local retailer poised to lead India’s consumption story with sustainable value creation

22 Mn Sq. Ft. of Retail

Space

220+ cities

Multi-format retail strategy that captures almost the entire consumption basket of Indian customers

Founded on a simple idea: Rewrite rules, retain values. This fundamental belief created a new kind of marketplace, forever transforming Indian retail

7

Future Group scale and key Businesses

Presence in more than 220 cities

400 million customer walk ins every year

25 million loyalty membership base

Engage 30,000+small, medium &

large entrepreneurs

32,000 employees

Mission to contribute 1% of India’s GDP

8

The Generali Group

A significant player in the global market with strong international drive

Leader in Retail segment and a major player in the field of assistance, through the Europ Assistance Group

Key player in Continental Europe and leader in direct channels ranking 1st in Italy, 2nd in Germany and 3rd in France

Nearly €500b

Worth of assets

Since 1831

9A global leader in life and general insurance, with worldwide presence & most comprehensive business lines/product offerings in the industry

More than 60 countries in the

world

70 billion Euro in premiums(2016)

~66% outside Italy

Among 50 smartest companies in the

world*

Over 55 Millioncustomers

75,000 employees

One of the world’s 50 largest companies**

GENERALI Group

Life Insurance

Non Life Insurance

Investment Management

Real Estate

Wealth Management

Leading Banca Player

Figures as of 31st Dec 2016

European leader, Focuses on savings and protection policies, alongside unit-linked and other products

Focuses on both personal/retail and commercial markets; provides coverage of the entire insurance portfolio

Asset manager for Generali Group

Co-ordinates captive asset management & 3rd party operations

Generali Immobiliare

Mainly office properties located in Europe

International leader in affluent segment

Online Virtual Bank in Italy & Austria “Banca Generali”

• Generali is a leading bancassurer in Europe, Asia and South America, with more than 200 partnerships worldwide

10Future Generali Life Insurance - Diversified business with strong fundamentals

Total Capital deployed ~ INR 1738

Cr*As of Mar’18

~3.7 million In-force policies

103 full servicing branches

Plans to open 17 new branches by the end of year

AUM~ INR 3500 Cr

*As of July’18

1.7 Mn+Lives covered

One of the Fastest Growing life insurer

in FY 17 & FY 18

Claim Settlement93%

*For FY 17-18

~11000Agents

400+ corporate clients

Future Generali at a Glance Our Distribution Network

Andhra Pradesh (5)

Bihar (7)

Chhattisgarh (2)

Delhi (6)

Gujarat (5)

Haryana (3)

Jharkhand (3)

Karnataka (3)

Kerala (6)

Madhya Pradesh (4)

Maharashtra (18)

Orissa (3)

Punjab/ Chandigarh (4)

Rajasthan (2)

Tamil Nadu (5)

Uttar Pradesh (14)

West Bengal (6)

Goa (1)

Uttarkhand (2)

Assam (1)

Himachal Pradesh (1)

Jammu & Kashmir (1)

Telangana (1)

Tripura (1)

103Branches

*As of July’18 *As of July’18

11

Our Vision,

Mission and

Values

2

Our Vision

Our purpose is to actively protect& enhance people’s lives

VISION

Our Mission

Our mission is to be the first choiceby delivering relevant and

accessible insurance solutions

Our Values

15

What We OfferOur Employee

Value Proposition

3

16

Agility as a Way of Life

Agility and flexibility is in our DNA. We believe in equipping our business with cutting

edge technology. We thrive under pressure and are always ready to conquer any

challenge. At FGILI strict hierarchy and rigid processes never hinder us from

continuously improving the way we work.

Chart your own Growth

FGILI is the place for you to soar to give your career high paced growth. With our

ambitious business growth and our appetite for success, you can chart powerful and

unconventional career paths. At FGILI we believe in leading from the front and excelling

with our insatiable drive & work ethics.

Enabling Work Culture

We have built our work culture with honesty, openness and approachability. Our teams

are cohesive; peers are supportive and leadership is approachable. We believe in taking

big bets on our people and encourage them to initiate, innovate and involve themselves

in every task while keeping our customers at the heart of everything we do. Take

chances. Give your best shot. Own it up. We promise to support your spirit at every step.

- Our Employee Value Proposition

Enhanced Levels of Empowerment

Career, Training and Development

Employee Engagement and Connect

Multiple rewards & recognition platform

Periodic and Streamlined Appraisal System

Rewards and Recognition for Employees

What we Offer

17

Our Leadership

4

18

We have a seasoned leadership team at our helm

Organization chart reference date: Jan’19

CEO & Managing Director

Munish Sharda

23 years experience

(Aviva, Citibank)

Head, Internal Audit

Dinesh Arora

15 years experience

(Aviva, PNB Metlife, PwC, KPMG)

Head, Legal & Compliance

Conjeevaram Baradhwaj

30 years experience

(LIC, ICICI Pru, Metlife, Bharti Axa)

Chairman of the Board of Directors

Shri G.N. Bajpai

Ex LIC Chairman, Ex SEBI Chairman

Head, InvestmentsJyoti Vaswani20 yearsAvivaJM Capital

CFOMiranjit Mukherjee28 yearsTATA AIG, HDFC, GE

CHRORuchira Bhardwaja17 yearsAxis Bank, Croma

Appointed Actuary & CROBikash Choudhury13 yearsAviva, Bajaja Allianz

Head- Banca, Alliances and FRLRahul Rasal23 yearsCiti Bank

Head- Agency and DirectSubhasish Acharya23 yearsPNB Metlife, ICICIBank, Kotak Life

Head- Group Business, BD and StrategyShishir C Deo18yearsAviva, Citibank

CMO and Head-Product DevelopmentRakesh Wadhwa19 yearsAviva, Times Internet

CTOByju Joseph22 yearsRaymond, McDonald’s

Head OperationsS Mahesh22 yearsTata AIA, HDFC Bank

Board Members

19

People Initiatives

@ FGILI

5

20People Initiatives : Rethinking Talent; Rethinking Workplace; Rethinking Technology

Making our processes simpler & people smarter

FG Best @ Work

Health Awareness Campaigns & camps

Flexi-Work Time

Fun @ work initiativesInclusion Hiring

Gender Diversity initiatives

Multi tiered employee connect

Aon Hewitt Survey

E3 Workshops

FG Learning Lighthouse

Delegation of Authority Matrices

SLAs

Execution council

EVP

IDPs

Go paperless

Talent Management

E3 Workshops

• Performance Management

• Engagement Action Planning

• Learning roadmap

Talent Management: 9 box

mapping

• Talent Reviews for M6 and above

• Potential identification keeping in view

Readiness, Ambition, Behaviour &

Learnability

Execution Council

• 39 empowered individuals putting impetus

to growth, strategy execution and cross

functional projects

Learning & Development

• Launched Learning Lighthouse for L1

and L2 Managers

• Design Thinking intervention for HOD-1

• Catapult for FLS career progression

A collaborative exercise to identify

and execute engagement agenda

A structured intervention to build

and strengthen Managers’

capabilities

Career progression for Middle

Management

Key focus on 39 key HOD-1 Talent

• Rewarding outstanding achievements in meeting sales

targets, customer service delivery and innovative ideation

Multiple rewards & recognition platform introduced

• Recognizing excellence by individuals & teams by

living the FG Values

• Appreciating the little joys associated with one’s

worklife

• For appreciating the long term association with the

organization

• For appreciating the long term association with the

organization

21

Our Latest

Awards

6

22

Golden Star AwardsSeptember 2018

Awards 1: Life Insurance company of the year in the Mid Segment and Small Segment

Awards 2: Technology initiative of the year for our WhatsApp Chatbot

Asian Leadership Forum and AwardsOctober 2018

Global Business CIO AwardsOctober 2018

AI for All AwardsDecember 2018

Global Enterprise Architecture ExcellenceNovember 2018

IT Innovation and Excellence AwardsDecember 2018

Award for the best usage of video content in the digital industry for our

#AapkiHealthMereLiye campaign

Our CTO- Mr. Byju Joseph- received the award for Top 25 “Global Business CIOs 2018"

Future Generali is the finalist in Banking and Insurance Category

Best company in BFSI sector for Cognitive and Emerging Technologies

Best company in Customer Engagement with AI

Eventually our efforts have been recognized at various industry platforms for our efforts in 2018

23

Campus Program

Overview-Young

Debutants

Program

7

Program Structure – Young Debutants Program

• Preparation for IC-33/38

• Product Pitch

• Product structure

• Sales script, role plays, communication skills

30 Days – Online Training- Before

Joining

• 7 days with buddy to understand branch function

• 18 days field training with buddy

• 30 days “On the Business”

60 Days - On the Job Training (OJT)

• 0+3 months of probation goal sheet

120 days - Probation Goal Sheet

Evaluation

30 days 60 days 120 days

IC 33/38

Certification

Product and

Process Test

Evaluation of

application of knowledge

Final Evaluation

& course

completion

evaluation

Career Path & Job Description

Career Path

Job Description

Comply with policy and

procedures

Ensure active advisor

productivityActivate AgentsRecruit agents

Recruit Agents and Source Business for the Company

Generate Revenue and

acquire new customer

Ensure Joint calls on daily

basis

Conduct meeting with

reporting agents on

ongoing basis

Agency ChannelSales Trainee

SM

SSM

ABM Sourcing-1

You Join hereTrainee

ABM Sourcing-II

DBM Sourcing-1

Career Progression - Direct26

FRONTLINE

SUPERVISORS

HYBRID ROLE(Self + Team)

RM SRM KRM FSM SFSM PM SPM

ASM SM SSM

BM SBM AAH AH SAH

On completing the KRM (or above) Goal Sheet, FLS has the option to continue in Sourcing role (FSM & above) or opt for the Hybrid role (ASM &

above)

Movement of the FLS to the Hybrid role also depends on availability of the role & the Supervisors’ positive assessment that the FLS is ready for the

role

An FLS cannot move directly from Sourcing role to a Supervisor role, unless he/ she has completed at least 1 Goal Sheet in the Hybrid role

Movement of an individual from the Hybrid role to the Supervisor role (after completion of Goal Sheet) also depends on clearing the Assessment

Centre and availability of a Supervisory role

In case of non-availability of a Supervisory role, the Hybrid FLS will continue in the Hybrid role (i.e. ASM -- > SM -- > SSM progression). As and

when a Supervisory role opens up, the Hybrid FLS will be considered for the role on a case-to-case basis provided that he/ she is at >= 80% GTD on

the running Goal sheet & clears the Assessment Centre.

In case an individual does not clear the Assessment Centre, the next assessment will happen only after 3 months

New Roles

indicates Assessment Centre required for moving to the next Level

AC

AC

Sales Trainee

Our Annual Compensation Offer

COMPONENTS PER ANNUM

Fixed Compensation including Insurance benefits INR 3,09,000

Annual Incentive Paid on Quarterly basis INR 1,26,000

( Subject to Overachievement of Goal sheet- Weighted Goal Sheet Incentive with ~169% Goal sheet Achievement)

Quarterly Booster Paid on quarterly basis INR 42,000

( Quarterly Booster Incentive with ~169% Goal sheet Achievement)

Activation Incentive INR 27,000

(3 Monthly Activation)

Total Cost to Company (Fixed + variable) INR 5,04,000

Over & Above the prior mentioned variables:

• Quarterly Contest International Conventions will be planned with approximately 4 International Trips on overachievement of GS

• Long term Appreciation(Agency Channel only) is paid over & Above based on eligibility & qualifying the program

• Employee Discount Card : This card is given to all employees associated with Future Group, in this if they go and shop in any of the future retails outlet they get discounts on products purchased.

Thank You