Date post: | 01-Jan-2016 |
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CAP Quality CareWestbrook, Maine
AIM
To Increase Admissions
Change
Simplify Phone Screening Form•Remove any items not required by regulations and accreditation standards•Convert open-ended questions to Yes/No format•Market “quick and easy” new form to counselors to encourage increased participation in screenings
Results
Next Steps
1. Modified form to gather Suboxone data and to increase usability
2. Adopted form as new Standard Operating Procedure
Impact
• Maintains previous Change Project accomplishment of increasing admissions through live, immediate response to request for screening• Increases Intake Coordinator’s availability
for other tasks• Reinforces competency of all counseling
staff in a Core Function• Encourages team approach to patient care