Career Highlights and Accomplishments

RecruitingInitially introduced a competitive compensation and benefit package; consistently compared pay scale against the local market.

Pre-screened, interviewed and cleared more than 1,000 candidates over the last eight years for all positions – including two CEOs, six Administrators and three CFOs.

Negotiated salaries and benefit packages for all management positions.

Implemented hiring procedures including drug testing and background checks in an effort to raise the bar on employees. These efforts contributed to the overall reduction in turnover.

Employee RelationsHave connected with employees at all levels, gaining trust by talking to them candidly with respect and honesty.

Developed Striving For Excellence, a motivational program. This program allowed employees to

Re-established employee moral by providing open forums and company-wide open doors after the company went through several management changes.

Created and implemented Employee Surveys and Exit Surveys, encouraging senior staff to make necessary changes, and assisted with programs, where needed.

Legal and Compliance IssuesServed as advisor on all grievances and terminations, eliminating virtually all attorney expenses, and reducing unemployment benefit payout by 70%.

Successfully defended company against three EEOC claims.

Managed all Government-regulated programs such as FMLA, ADA, EEO, ERISA. Also responsible for state regulated nursing home compliance requirements.

Benefits

Received average annual rebates of $100,000 from Blue Cross for years 2005, 2006 and 2007; additionally, premiums were reduced an average of 9% for each of these years.

Successfully resolved non-payment issues with current insurance provider.

Negotiated benefit package annually.

Realigned benefit package when health premiums were increased 75% after an extraordinary year.

Developed Open Enrollment procedures assuring ERISA compliance.

On-Boarding

Developed an Orientation System that allowed dynamic changes as the needs and the culture of the company changed.

Created a Coach Position to give each new CNA personal hands-on training which resulted in reduced turnover in this position.

Implemented a complete “New Employee” program which included lunch with the CEO, introductions to shift leaders, supervisors, and department heads. Additionally, flyers and e-mails were distributed encouraging the welcoming of the new employee.

Worker’s Compensation

Reduced Reportable Claims by 25% after educating supervisors on Worker’s Compensation guidelines.

Created Safety Committee to gain awareness by all employees.

Implemented investigation procedures to eliminate repeat occurrences.

Worked with local providers to implement a “return to work” program.

HRIS / Computer SkillsImplemented HR and Payroll Software for clients of varying industries. Projects included mid-year data conversion and automation of several benefit deductions and leave plan balances.

Expert in ABRA HR/Software .

Proficient in Microsoft Word, Excel, Powerpoint, and Outlook.

Comfortable researching and learning new software programs.

TrainingDeveloped several training presentations; including

• Sexual Harassment

• Drug Testing – When to use “For Cause” testing

• Budget Education

• Managing the New Millennials

• Embracing Diversity

Developed and implemented training programs; including

• Management 101

• Forklift Certification

Fiscal AccountabilitiesCreated $6,000,000 Wage and Benefit Budget consistently hitting the goal within 1% .

Assisted Directors and Supervisors on maintaining budgeted numbers.

Reduced overtime by 50% in one year by analyzing problems, developing solutions, and implementing programs.

Reported HR Benchmark data to Board of Directors at their bi-monthly meetings.

The Big PictureAbility to see the Big Picture and capable of making solid, logical, fiscally sound, confident decisions.