Case Study 2 – Sunsilk Fruitamins
• Sunsilk launched a variant Fruitamins at Rs. 79 for 200 ml. The proportion of the brand is a fruity fragrance and nourishment to hair. Research showed that there is a need for a product of this kind. HLL has a number of variants for different segments ( Clinic, Lux and Organics are some of them). The company also has brand Nutracare priced on par with Fruitamins. The strategy of the company is to offer a choice to consumers who may also like to switch to different kinds of shampoos. There may be consumers who may use a dandruff shampoo in the short-run and switch to a cosmetic glamour-based shampoo(Lux is an example) later. Pantene has been a successful brand from P & G. Nyle and Ayur are brands which are in the ‘nature’ based shampoo sub-segment. While the herbal brands are positioned with the core proposition of the product ( herbal) itself, Fruitamins seemed to be positioned as a herbal option for the modern lady.
Case Facts – Sunsilk Fruitamins
• Product : Sunsilk Fruitamins • Cost / Weight : Rs 79/
200ml• Proposition : Fruity
Fragrance n Nourishment to hair
• Positioning : Herbal option for Modern Women
• Market Segmentation : Demographic : Gender and Income.
Case Facts – Sunsilk Fruitamins contd.,
• Consumer Behavior : Switch from dandruff shampoo (short-run) >> Cosmetic Glamour-based shampoo (Long Run)
• Competitors : Pantene (P & G). Nyle and Ayur {As given in case}.
• Product Line : Clinic, Lux and Organics {As given in case}.
Case Question -
• What kind of demographics and psychographics would be appropriate if a brand like Fruitamins is to be positioned for a family which may have “Multiple buying units”?
• Is it worth while attempt ??
Hindustan Uniliver Limited
• Parent Company : HUL• Other products in same
Product line of HUL : Clinic, Lux, Organics, Nutracare
(As given in the Case). • > HUL’s Other Shampoo Brands -
Dove, Clinic Plus, Clear (HUL Official Website).
HUL - India's largest Fast Moving Consumer Goods Company
• Touching the lives of 2 out of 3 Indians
• Over 20 distinct categories in Home & Personal Care Products and Foods & Beverages.
• The company’s Turnover is Rs. 20,239 crores (for the 15 month period – January 1, 2008 to March 31, 2009).
Case analysis
• Brand : Sunsilk Highlights Sunsilk is a hair care brand Primarily aimed at women Sunsilk is Unilever’s leading hair care
brand Sold in 69 countries worldwide. Sales of more than €1 billion a year. Number 1 in Asia, Latin America and
the Middle East
Sunsilk Range
• Product Line : Shampoos (Case)• Type of Product :
> Convenience Product (FMCG)
> Sunsilk has a good brand recognition.
Case analysis contd,
• Problems in New Product Development ??
Research showed a need for
the product.
• Type of Product Convenience Product (Shampoo
- FMCG) HUL India's largest FMCG
products manufacturer Sunsilk has a good brand
recognition.
Case analysis contd,
• Level of Product Core product or Actual Product Expected product – Tangible – Product
Differentiation Room for Augmented and Future
product ?
• PLC ? Decline Stage – Product withdrawn
from market.
Case analysis contd,
• Branding > Individual Branding ? > Umbrella Branding ?
• Brand Rejuvenation ?? 1999: Range relaunch using
Fruitamin as the new nature-science technology approach (Project Apollo)
Case analysis contd,
• Place : Good reach – National Wide
Product of Sunsilk (HUL) Distribution system
• Promotion Advertising, Brand Ambassador, Gang of Girls introduced in India
Case analysis contd,
• Place / Distribution : Retail outlets, Mom n Pops store.
• USP ?? Fruity fragrance and nourishment to
hair – Herbal option to Modern lady.
Solution
Demographics - Age 16-45 Years Gender – Both Men and Women Family Size - >3 – Advt. of a Family
using the product with multiple positioning.
Psychographics - Social Class ??
Behavioural – Purchasing Approach
Solution
• Is it a Worthwhile Effort ?? Repositioning – Rejuvenation,
Packaging, Sachets,
Market the USP, Promotional offers, Target large audience – Against
small target group of Garnier. No cost on New Product
Development. Market potential to be captured
fully.