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Case Study: Putting information at the heart of your business

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Presentation by Jetse Pettinga, Head of ICT Systems Management
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Jetse Pettinga Head of ICT Systems Management Case Study: Putting information at the heart of your business BT 2 nd Data Centre
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Page 1: Case Study: Putting information at the heart of your business

Jetse Pettinga Head of ICT Systems Management

Case Study: Putting information at the heart of your business BT 2nd Data Centre

Page 2: Case Study: Putting information at the heart of your business

St. Antoniusziekenhuis

Nieuwegein

Oudenrijn

Overvecht

BT 2nd Data Centre 1

Page 3: Case Study: Putting information at the heart of your business

BT 2nd Data Centre 2

Blaricum

Nieuwegein

Oudenrijn

Policlinic Houten

Policlinic Vleuterweide

Overvecht

St. Antoniusziekenhuis

Dental Surgery

Utr.-De Meern

Page 4: Case Study: Putting information at the heart of your business

BT 2nd Data Centre 3

Blaricum

Nieuwegein

Oudenrijn

Overvecht

Policlinic Houten

Dental Surgery

Utr.-De Meern

Policlinic Vleuterweide

2013

Utrecht

St. Antoniusziekenhuis

Page 5: Case Study: Putting information at the heart of your business

BT 2nd Data Centre 4

Blaricum

Nieuwegein

Policlinic Houten

Policlinic

Oudenrijn

Policlinic

Overvecht

Utrecht

2013

St. Antoniusziekenhuis

Dental Surgery

Utr.-De Meern

Page 6: Case Study: Putting information at the heart of your business

• 5.500 Employees

• 250 Specialists

• 150 junior Doctors

• 880 Beds

• 550.000 policlinic visits

BT 2nd Data Centre 5

Blaricum

Nieuwegein

Policlinic Houten

Utrecht

3.500 Desktops

600 Servers / 250 Tera Byte

700 Applications

7 * 24 Hours

Policlinic

Oudenrijn

Policlinick

Overvecht

St. Antoniusziekenhuis

Dental Surgery

Utr.-De Meern

Page 7: Case Study: Putting information at the heart of your business

•Hospital

- A comprehensive and specialized healthcare

- Top Medical healthcare 7 days a week, 24 hours a day

- Policlinics at 6 locations

- Short waiting lists

- Highly specialized and motivated medical staff and nurses

- The latest treatment techniques and equipment

•Research and Development

•Antonius Academy

What do we offer?

• Ziekenhuis BT 2nd Data Centre 6

Page 8: Case Study: Putting information at the heart of your business

Why a second data centre?

• Healthcare process is becoming increasingly reliant of ICT

• Hospital is a 7 x 24 hour business

• Requirements for continuity and availability of ICT services are high

• Laws and regulations

BT 2nd Data Centre 7

• ……. and other institutions

Page 9: Case Study: Putting information at the heart of your business

External audits

BT 2nd Data Centre 8

Research NEN7510 February 2010

"Besides the recommendation priority to any of the

identified risks and a plan to implement related measures, a

number of measures in the opinion of TNO have a priority

that would need immediate attention:

"Realize an alternative location for the central computer

room, or reserve capacity as an interim solution within a

commercial datacenter "

Benchmark scenarios EPD - October 2010 "The main improvements at St. Antonius are working with a

continuous improvement in quality-oriented methodology,

provisions for the continuity and contingency of the EHR

system"

Financial Statement Audit "ICT Developments" November 2010 "The Antonius does not have a continuity or disaster recovery and contingency

arrangements for business to continue in case of emergencies. Antonius can

currently only fall back on the backup tapes "

"If by an emergency the systems in Antonius are no longer available, the business

will be hit." The current measures are not sufficient to ensure continuity. The cost to

recreate the environment may be substantially "

"We recommend to ensure that adequate security measures have been taken in the

event of an emergency and periodic testing."

Research NEN7510 February 2010

"Besides the recommendation priority to any of the

identified risks and a plan to implement related measures, a

number of measures in the opinion of TNO have a priority

that would need immediate attention:

"Realize an alternative location for the central computer

room, or reserve capacity as an interim solution within a

commercial datacentre "

Benchmark scenarios EHR - October 2010 "The main improvements at St. Antonius are working with a

continuous improvement in quality-oriented methodology,

provisions for the continuity and contingency of the EHR

system"

Financial Statement Audit "ICT Developments" November 2010 "The Antonius does not have a continuity or disaster recovery and contingency

arrangements for business to continue in case of emergencies. Antonius can

currently only fall back on the backup tapes "

"If by an emergency the systems in Antonius are no longer available, the business

will be hit." The current measures are not sufficient to ensure continuity. The cost to

recreate the environment may be substantially "

"We recommend to ensure that adequate continuity measures have been taken in

the event of an emergency and to test them periodically."

Page 10: Case Study: Putting information at the heart of your business

Requirements for external data centre

• National procurement requirements "Shared Server Centre" Santeon (2008 - 2010)

BT 2nd Data Centre 9

Page 11: Case Study: Putting information at the heart of your business

Requirements for external data centre

BT 2nd Data Centre 10

1,3 Km

• National procurement requirements "Shared Server Centre" Santeon (2008 - 2010)

• Distance preferably up to 35 km • “…… but at least a Boeing 747 + 10 meters”

Page 12: Case Study: Putting information at the heart of your business

Requirements for external data centre

BT 2nd Data Centre 11

1,3 Km

•National procurement requirements "Shared Server Centre" Santeon (2008 - 2010)

• Distance preferably up to 35 km “…… but at least a Boeing 747 + 10 meters”

Page 13: Case Study: Putting information at the heart of your business

• Must be monitored and occupied 7 x 24 hours

• Equipped with emergency power, redundant power and cooling

• Redundantly connected with primary data centre with dark fiber

• Maintain our current provider’s fiber ring

• Solution sufficiently scalable to the future

• 24 hours site access by our own IT staff

• Infrastructure only, applications in-house

BT 2nd Data Centre 12

Requirements for external data centre

•National procurement requirements "Shared Server Centre" Santeon (2008 - 2010)

• Distance preferably up to 35 km

• “Telehousing”

Page 14: Case Study: Putting information at the heart of your business

Why BT

• Was already on shortlist Santeon (2008-2010)

• Data centre near primary data centre of St. Antonius Hospital

• Good appearance (1st impression facility and people)

• Their offering was the best if you include line cost

• Growth opportunities and continuity into the future

• The offered square meters

BT 2nd Data Centre 13

Page 15: Case Study: Putting information at the heart of your business

Technical Infrastructure

BT 2nd Data Centre 14

Overvecht

Oudenrijn

Nieuwegein

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

Managed

1 Gbit Ring

2010

Page 16: Case Study: Putting information at the heart of your business

Technical Infrastructure

BT 2nd Data Centre 15

BT Nieuwegein

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

Overvecht

Oudenrijn

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

Managed

1 Gbit Ring

Nieuwegein

2011

Page 17: Case Study: Putting information at the heart of your business

Technical Infrastructure

BT 2nd Data Centre 16

BT Nieuwegein

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

Overvecht

Oudenrijn

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

Managed

1 Gbit Ring

Nieuwegein

2011

Page 18: Case Study: Putting information at the heart of your business

Technical Infrastructure

BT 2nd Data Centre 17

BT Nieuwegein

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

Overvecht

Oudenrijn

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

Managed

1 Gbit Ring

Nieuwegein

Utrecht (Leidscherijn)

Policlinic

Policlinic 2013

Page 19: Case Study: Putting information at the heart of your business

Technical Infrastructure

BT 2nd Data Centre 18

BT Nieuwegein

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

Overvecht

Oudenrijn

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

U ID

1 30 21 10 0SimplexDuplex12

hp ProLiant DL585

Managed

1 Gbit Ring

Nieuwegein

Utrecht (Leidscherijn)

Policlinic

Policlinic

OTV

Overlay Transport Virtualization

(Both Datacentres in the same network)

Fibre

Channel

2013

Page 20: Case Study: Putting information at the heart of your business

To Think About

BT 2nd Data Centre 19

• Building your own datacentre is not cheaper

• Power & Cooling (Racks versus Blades versus Location)

• Redundant fiber connections over completely seperated lines

• Take your time and plan it well

Page 21: Case Study: Putting information at the heart of your business

Thank You


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