CEO Report UW Hospital and Clinics

Authority Board

Donna Katen-BahenskyPresident and CEO

UW Hospital and ClinicsMay 5, 2010

Recent Activities

Patient and Family Centered Care Institute Go Red for Women Luncheon Geriatric Reception at Governor’s Mansion Office of Health Care Reform

Implementation Hearts and Hands – AFCH Fundraiser CEO Panel for Working Mother magazine

& Corporate Voices: Hourly Workers in America

Recognition

UWHC named to inaugural list of "Best Companies for Hourly Workers," according to Working Mother magazine– One of six nationwide

Working Mother cited the hospital's numerous family-friendly initiatives for hourly workers, such as:– Flexible hours – Career training and advancement opportunities – Generous health insurance and retirement plans – Paid vacation – Sick days – Tuition reimbursement – Flexible spending accounts

Also been named to magazine's "100 Best Companies" list in 2007, 2008 and 2009

Marketing Update – New Advertising Partner

UW Health selects Shine Advertising– Process included RFP to 24 Ad and Brand

agencies in Wisconsin and Chicago– 12 responded and UW Health identified 4

finalists– UW Health review team included Dr. Chris

Green, Jim Dechene, Pete Christman, Service line representatives, Med School Department Administrators, Unity and Marketing Department

Upcoming Regulatory Visits

Trauma Re-verification

April 29 - 30 UNOS Organ Procurement Organization Audit

May 10 - 11 National Accreditation Program for Breast

Center Site Visit May 11 CMS Organ Procurement Organization

Certification Survey Feb - Jun TJC Stroke Recertification Mar - Jun

2010 Presidential Scholarship

Two Executive MBA Awardees Paul Hayes, HRIS Manager Hannet Tibagwa Ambord, Pharmacy

Manager, Oncology

Care Everywhere (Care Epic)

Dane County Care Everywhere Coalition Members

Epic Software Allowing Members to Securely Exchange Patient Information

Launched March 29 in Emergency Departments and Urgent Cares for 4 Month Pilot

Early Exchange Results (First two weeks)

Average 113 patients daily with a Care Epic exchange

Frequency of exchanges varied by Madison hospital

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# of Patients Seen Number of Successful Exchanges

UW Health MyChart

A secure online service that offers users the privacy and convenience of accessing portions of their UW Health medical records.

Allows you to:– Receive test results online– View and print selected health issues, medications, allergies and

immunizations– Schedule, cancel and view appointments– Send secure electronic messages to your health care team– Access billing information– Access the above information for your children or others you

care for (authorization required/age restrictions apply) UW Health Primary Care Clinic patients are encouraged

to visit uwhealthmychart.org to "Request an Account." An activation code will be mailed to your home in 7 to 10 business days.

MyChart Status

Available to UW Health Patients who Receive Primary Care at 26 UW Health Locations (as of 3/23/10)

Activation as of 4/19/10 – 7320 Accounts activated– 6456 Accounts requested but not yet activated

• 53% Activation Rate Patient Help Desk is available for password or

login assistance 24x7. The toll-free # (877) 768-0732.

Champions for Kids Radiothon

John and Tammy's Champions for Kids Radiothon (May 5-7)

6 AM – 7 PM on 96.3 STAR COUNTRY Raised $442,000 in 2009