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    Ch7Motivation Concepts

    Editer

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    Definition

    - the processes that account for an

    individuals intensity, direction, andpersistence of effort toward attaining agoal.

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    Hierarchy of Needs Theory

    - within every human being, there exists

    a hierarchy of five needs.(1) physiological

    (2) safety

    (3) social(4) esteem

    (5) self-actualization

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    Theory X and Theory Y

    - two distinct views of human beings:

    basically negative, labeled Theory Xand basically positive, labeled Theory Y.

    - managers tend to mold their behavior

    toward employees according to theseassumptions.

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    Two-factor Theory

    - individuals relationship to work is

    basic and that toward work can verywell determine success of failure.

    - two factors: Motivator / Hygiene factor

    (1) satisfaction vs. no satisfaction(2) no dissatisfaction vs. dissatisfaction

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    McClellands Theory of Needs

    - focuses on three needs:

    (1) Need for achievement (nAch)(2) Need for power (nPow)

    (3) Need for affiliation (nAff)

    - has had the best research support, buthas less practical effect than others.

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    Self-Determination Theory

    - people prefer to feel they have controltheir actions, so anything that makes apreviously enjoyed task feel more likean obligation than a freely chosen

    activity will undermine motivation.

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    - much research focused on CognitiveEvaluation Theory, which hypothesizes

    that extrinsic rewards will reduce intrinsicinterest in task.

    - a recent outgrowth: self-concordance

    - people who pursue work goals for intrinsicreasons are more satisfied with their jobs.

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    Goal-Setting Theory

    - do your best vs. goal-setting

    - intentions to work toward a goal are amajor source of work motivation.

    - factors influence the goals: feedback,goal commitment, task characteristicsand national culture.

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    - implementing goal-setting: MBO

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    Self-Efficacy Theory

    - an individuals belief that he/she is capable

    of performing task.- four ways self-efficacy can be increased

    (1) enactive mastery

    (2) vicarious modeling(3) verbal persuasion

    (4) arousal

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    Reinforcement Theory

    - reinforcement conditions behavior.

    - people learn to behave to get somethingthey want or to avoid something they dont

    want.

    - behaviorism: people learn to associatestimulus and response, but their consciousawareness of this association is irrelevant.

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    - social-learning theory: behavior is afunction of consequences.

    (1) attentional processes

    (2) retention processes

    (3) motor reproduction processes(4) reinforcement processes

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    Equity Theory/Organizational Justice

    - individuals compare their job inputs andoutputs with those of others and thenrespond to eliminate any inequities.

    - four referent comparisons: self-inside/outside, other inside/outside.

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    - meaning of equity/fairness

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    Expectancy Theory

    - strength of a tendency to act in a certainway depends on the strength of ourexpectancy of a given outcome and its

    attractiveness.

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    Most current motivation theories weredeveloped in the U.S. by and about U.S.adults.

    Cross-cultural transferability.

    Cross-cultural consistencies:

    (1) the desire for interesting work(2) job-preference outcomes

    (3) equitable distribution of rewards


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