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Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK...

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Change Management Strategy Template
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Page 1: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

Change Management Strategy Template

Page 2: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

2

ChangeManagement:AtaGlance

CHANGEMANAGEMENTFRAMEWORK

EvaluationFramework

pg.29

RiskMitigation

pg.27

Methodologypg.3

Objectivespg.4

Challenges&Opportunities

pg.5

Approachpg.7

Principlespg.8

IntegratedImplementationPlanpg.25

Reinforcementpg.26

Communicationspg.13

Governancepg.9

ChangeReadinessCapacityBuilding

pg.19

TechnicalTrainingpg.22

BlueprintforActionpg.28

Page 3: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

3

Methodology

Page 4: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

4

CorporateObjectives

ChangeManagementObjectives

Objectives

Page 5: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

5

Challenges

Page 6: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

6

Opportunities

Page 7: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

7

Approach

Page 8: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

Principles

8

Page 9: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

9

Governance

Page 10: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

10

Governance:Overview

Page 11: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

11

RecommendedGovernanceModel

Page 12: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

Role Responsibilities

16

Governance:Roles&Responsibilities

Page 13: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

13

Communications

Page 14: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

14

Communications:Overview

Page 15: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

15

Communications:ChangeCommunicationModel

Page 16: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

16

Communications:Audiences

Page 17: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

17

MessagesTheWhy

The What

TheBenefits

Messages aboutChange

Communications:MessagingFramework

Page 18: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

Activity Description

18

Thefollowingactivitiesarerecommendedtoensurestrong,openandsustainedcommunication,supportingthechangemanagementobjectives.

Communications:Activities

Page 19: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

19

ChangeReadiness CapacityBuilding

Page 20: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

20

ChangeReadinessCapacityBuilding:Overview

Page 21: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

21

ChangeReadinessCapacityBuildingPlan

Department CapacityBuildingApproach ExecutiveLead

Page 22: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

22

TechnicalTraining

Page 23: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

23

TechnicalTraining:Overview

Page 24: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

24

TechnicalTrainingPlan

Phase TrainingOfferingPhase1 • Introductorysessions(may includetrain-the-trainer)

Phase2 • Video modulesonintranet

Phase3 • Detailedsessionbyfunction

Phase4 • Drop-insessionsforsupport

Phase5 • Supportservice viaemail/phoneline

Page 25: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

25

Focus

Audience Activities

IntegratedImplementationPlan

Page 26: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

26

Reinforcement

ModellingDesiredOutcomes:

CelebratingSuccess:

WorkingwithResistance:

Page 27: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

27

RiskFactor MitigationMeasures

RiskMitigation

Page 28: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

28

Activity

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

Thefollowingpresentsasummaryofthetop10actionitemsbyrecommendedorderofimplementation,integratingactivitiesrelatedtocommunications,governance,changereadinessandtraining:

BlueprintforAction

Page 29: Change Management Strategy Template...2 Change Management: At a Glance CHANGE MANAGEMENT FRAMEWORK Evaluation Framework pg. 29 Risk Mitigation pg. 27 Methodology pg. 3 Objectives pg.

29

Process Activity Relationship Result

PerformanceIndicators

EvaluationFramework

MeasurementTools


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