CHANGES IN LIBRARY OPERATIONS – THE NEW OPERATIONAL CONCEPT OF THE CENTRAL LIBRARYMaija BerndtsonLibrary DirectorHelsinki City Library

20.1.2012

5000

1.5 million

WHAT ARE LIBRARIES FOR?

Culture all arts, continuity Democracy information, versatility Development lifelong learning Integration social cohesion, equality Exploration research Serendipity discovery, innovation

,2

THE STRENGTH OF THE LIBRARY

Customer is the “doer”

Creative milieu for everyone

Face to face personal guidance

CHANGES IN THE LIBRARY OPERATIONS

The physical form of the library collections loses its meaning

Hybrid media

Metadata

Open data refinery

New knowledge creation

Cloud computing

Exhibition and knowledge center

Open learning

National digital library

Electronic books

Classical literature, music, movies

Meeting forum

Challenge

New building architecture for digital universe

Helsinki Central Library Project, Feasibility Study 2010 by Klaus Oesch

More diverse clientele

The concept of the learning,working and leisure time environment expands

The growing significance of collaboration and interaction

The clients’ need for independent activities increases

The growing importance of supporting social equality

Locality and physical encounters are still important

Library services diversify

SOME ASPECTS ABOUT THE PLANNING PROCESS

User orientated service design

Ubiquitous building

All the senses

Special attention to the acoustics and the ecology

Not one style or design

CONTRASTING AND COMPLEMENTING

PARADIGM SHIFT

”The Traditional Library”

Georg Flegel (1566-1638): Stilleben – with apples

Pieter Brugel the Elder: The Fall of the Rebel Angels, c.1562

”The Internet Library”

Benoit Mandelbrot: Fractals

”The People’s Library”

we

library an enricher

is

ideas

ofwhere by sharing

knowledge,

skillsand

storiesa new

andthoughts,togethe

rcreate

civicsociety.

The

Vision of the Helsinki City Library

competition.keskustakirjasto.fi

PHOTO CREDITSHelsinki City LibraryCity of Helsinki Media BankCC licensed Flickr photos shared by adoephoto Ed Yourdon Hembo Pagi mbiebusch Judy ** piet_musterd psd Señor Hans Tim_Arai Thomas Hawk ZagatBuzz