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A brand is a combination of: Name
Symbol/Logo
Value
Attributes Benefits
Intended to make goods and services of one
seller, from goods and services of the oter sellers
Used for DIFFERNTIATION
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The economic deal Product commonality
Differentiation arms
The Brand Power Customer Loyalty
Profit
Growth
Success
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A brand is much more than a nameits a symboltrademark logo term sign design or combinationwhich distinguishes a product from others. Sets a companys products apart from competition. Itsthe perception of the product in the minds of the
consumers A brand is a product that has a personality. It is the companys most valuable asset. Its also themain differentiator the best defense against pricecompetition and the key to customer loyalty. Competitors can copy your features and benefits butthey cant steal your brand. Its a promise. But it must be backed up byperformance.
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http://www.google.co.in/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=8bkQ7LKGecgrGM&tbnid=sVkE5Ok8oeb8ZM:&ved=0CAUQjRw&url=http://www.bakersandlarners.co.uk/nescafe-gold-blend-100g-pid2053.html&ei=3KgbUvHgBYPVrQfMzoAI&bvm=bv.51156542,d.bmk&psig=AFQjCNEPT3ALDBIebqErQpa0YCTn0GZNeA&ust=1377630754355860http://www.google.co.in/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=r1ltBQEVvGl-IM&tbnid=bK49xUphDh8UFM:&ved=0CAUQjRw&url=http://www.123rf.com/photo_8722126_coffee-jar.html&ei=_qcbUrLEMInmrAf1x4GQDg&bvm=bv.51156542,d.bmk&psig=AFQjCNEOjn0RW62j5_nj5NEUhQ_wbWNk4g&ust=13776305828527688/13/2019 Chap 1_Intro. to Branding (1)
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Coffee Nescafe Coffee
Coffee powder/granules
Price
Container shape
Weight Colour
Aroma
Great coffee Great unique taste Aroma Upbeat mood
Modern lifestyle Guarantee Trust
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http://www.google.co.in/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=j2UDqy3rS9vr_M&tbnid=WQbtyALsWvHt0M:&ved=0CAUQjRw&url=http://artsipelaou.blogspot.com/2012/12/artsipelaou.html&ei=PK0bUoK6B8LYrQeqy4DYBw&psig=AFQjCNFQooMdEJDyGyOSMsiVulzb_qqMmA&ust=1377631914430189http://www.google.co.in/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=j2UDqy3rS9vr_M&tbnid=WQbtyALsWvHt0M:&ved=0CAUQjRw&url=http://artsipelaou.blogspot.com/2012/12/artsipelaou.html&ei=c6sbUprSCoLtrAfDrYG4BQ&psig=AFQjCNH9QXYYoMs0XEoRGYjp8CFf3T9y1g&ust=13776314658494378/13/2019 Chap 1_Intro. to Branding (1)
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http://www.google.co.in/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=j2UDqy3rS9vr_M&tbnid=WQbtyALsWvHt0M:&ved=0CAUQjRw&url=http://artsipelaou.blogspot.com/2012/12/artsipelaou.html&ei=PK0bUoK6B8LYrQeqy4DYBw&psig=AFQjCNFQooMdEJDyGyOSMsiVulzb_qqMmA&ust=1377631914430189http://www.google.co.in/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=j2UDqy3rS9vr_M&tbnid=WQbtyALsWvHt0M:&ved=0CAUQjRw&url=http://artsipelaou.blogspot.com/2012/12/artsipelaou.html&ei=c6sbUprSCoLtrAfDrYG4BQ&psig=AFQjCNH9QXYYoMs0XEoRGYjp8CFf3T9y1g&ust=1377631465849437http://www.google.co.in/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=txDYnbJ3CtTWLM&tbnid=Nf01Ywv6UdVbsM:&ved=0CAUQjRw&url=http://www.indiandrives.com/impact-of-car-colors.html&ei=OKsbUob-CYLtrAfDrYG4BQ&psig=AFQjCNEk59aNCzcm94rKjF7P8K4jTLdqXg&ust=13776313625127658/13/2019 Chap 1_Intro. to Branding (1)
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Brand Name Brand Logo/Symbols Brand Promise -The single most important
thing your organization promises to deliver
every time Brand Personality -what you want your brand
to be known for (fun,serious,magical,forceful,etc.)
Packaging - Aesthetics, Brand Associations -colors, taglines, images,
fonts, uniforms, equipment, etc
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The common element sending a singlemessage amid the wide variety of itsproducts, actions and communications
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Personality
Culture
Self-ImageReflection
Relationship
Physique
In
ternalisation
Ex
ternalisatio
n
Sender
Receiver
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What makes a brand strong? Answer is: Brand Equity
Brands have financial value because they have createdassets in the minds and hearts of customer, distributors,prescribers and opinion leaders.
Sources of BRAND EQUITY Brand Awareness
Brand Recall : When a customer recalls a brand while comingacross a product category. For example: When we talk aboutantiseptic liquids...we think of Dettol
Brand Recognition: Customers confirmation of experience Brand Association
Strength , Favourability, Uniqueness of a Brand with respect toits competitors
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Customers want to make repeated purchaseof the same brand
Customers recommend the brand to others
Can be measured by three ways: Brand Recognition Brand preference - Consumer reliance on previous
experiences with a product to choose that productagain.
Brand insistence - Consumer refusal of alternatives ofthe brand
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Generic Products: No Branding Manufacturers Brands: Brand name owned by a
manufacturer or other producer. Examples: Sony,
Pepsi, Dell.
Private Brands: Brands offered by wholesalers and
retailers. Example: STOP by Shoppers Stop
Umbrella Brands / Family Brands: Single name forall products of the Company. Example - Amul
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Involves all the activities that are necessary tonurturea brand into a healthy cash flowstream for the company after launch
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