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Chap 1_Intro. to Branding (1)

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    8/27/2013Teena Y. Sharma 2

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    A brand is a combination of: Name

    Symbol/Logo

    Value

    Attributes Benefits

    Intended to make goods and services of one

    seller, from goods and services of the oter sellers

    Used for DIFFERNTIATION

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    The economic deal Product commonality

    Differentiation arms

    The Brand Power Customer Loyalty

    Profit

    Growth

    Success

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    A brand is much more than a nameits a symboltrademark logo term sign design or combinationwhich distinguishes a product from others. Sets a companys products apart from competition. Itsthe perception of the product in the minds of the

    consumers A brand is a product that has a personality. It is the companys most valuable asset. Its also themain differentiator the best defense against pricecompetition and the key to customer loyalty. Competitors can copy your features and benefits butthey cant steal your brand. Its a promise. But it must be backed up byperformance.

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    http://www.google.co.in/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=8bkQ7LKGecgrGM&tbnid=sVkE5Ok8oeb8ZM:&ved=0CAUQjRw&url=http://www.bakersandlarners.co.uk/nescafe-gold-blend-100g-pid2053.html&ei=3KgbUvHgBYPVrQfMzoAI&bvm=bv.51156542,d.bmk&psig=AFQjCNEPT3ALDBIebqErQpa0YCTn0GZNeA&ust=1377630754355860http://www.google.co.in/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=r1ltBQEVvGl-IM&tbnid=bK49xUphDh8UFM:&ved=0CAUQjRw&url=http://www.123rf.com/photo_8722126_coffee-jar.html&ei=_qcbUrLEMInmrAf1x4GQDg&bvm=bv.51156542,d.bmk&psig=AFQjCNEOjn0RW62j5_nj5NEUhQ_wbWNk4g&ust=1377630582852768
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    Coffee Nescafe Coffee

    Coffee powder/granules

    Price

    Container shape

    Weight Colour

    Aroma

    Great coffee Great unique taste Aroma Upbeat mood

    Modern lifestyle Guarantee Trust

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    http://www.google.co.in/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=j2UDqy3rS9vr_M&tbnid=WQbtyALsWvHt0M:&ved=0CAUQjRw&url=http://artsipelaou.blogspot.com/2012/12/artsipelaou.html&ei=PK0bUoK6B8LYrQeqy4DYBw&psig=AFQjCNFQooMdEJDyGyOSMsiVulzb_qqMmA&ust=1377631914430189http://www.google.co.in/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=j2UDqy3rS9vr_M&tbnid=WQbtyALsWvHt0M:&ved=0CAUQjRw&url=http://artsipelaou.blogspot.com/2012/12/artsipelaou.html&ei=c6sbUprSCoLtrAfDrYG4BQ&psig=AFQjCNH9QXYYoMs0XEoRGYjp8CFf3T9y1g&ust=1377631465849437
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    http://www.google.co.in/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=j2UDqy3rS9vr_M&tbnid=WQbtyALsWvHt0M:&ved=0CAUQjRw&url=http://artsipelaou.blogspot.com/2012/12/artsipelaou.html&ei=PK0bUoK6B8LYrQeqy4DYBw&psig=AFQjCNFQooMdEJDyGyOSMsiVulzb_qqMmA&ust=1377631914430189http://www.google.co.in/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=j2UDqy3rS9vr_M&tbnid=WQbtyALsWvHt0M:&ved=0CAUQjRw&url=http://artsipelaou.blogspot.com/2012/12/artsipelaou.html&ei=c6sbUprSCoLtrAfDrYG4BQ&psig=AFQjCNH9QXYYoMs0XEoRGYjp8CFf3T9y1g&ust=1377631465849437http://www.google.co.in/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=txDYnbJ3CtTWLM&tbnid=Nf01Ywv6UdVbsM:&ved=0CAUQjRw&url=http://www.indiandrives.com/impact-of-car-colors.html&ei=OKsbUob-CYLtrAfDrYG4BQ&psig=AFQjCNEk59aNCzcm94rKjF7P8K4jTLdqXg&ust=1377631362512765
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    Brand Name Brand Logo/Symbols Brand Promise -The single most important

    thing your organization promises to deliver

    every time Brand Personality -what you want your brand

    to be known for (fun,serious,magical,forceful,etc.)

    Packaging - Aesthetics, Brand Associations -colors, taglines, images,

    fonts, uniforms, equipment, etc

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    The common element sending a singlemessage amid the wide variety of itsproducts, actions and communications

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    Personality

    Culture

    Self-ImageReflection

    Relationship

    Physique

    In

    ternalisation

    Ex

    ternalisatio

    n

    Sender

    Receiver

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    What makes a brand strong? Answer is: Brand Equity

    Brands have financial value because they have createdassets in the minds and hearts of customer, distributors,prescribers and opinion leaders.

    Sources of BRAND EQUITY Brand Awareness

    Brand Recall : When a customer recalls a brand while comingacross a product category. For example: When we talk aboutantiseptic liquids...we think of Dettol

    Brand Recognition: Customers confirmation of experience Brand Association

    Strength , Favourability, Uniqueness of a Brand with respect toits competitors

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    Customers want to make repeated purchaseof the same brand

    Customers recommend the brand to others

    Can be measured by three ways: Brand Recognition Brand preference - Consumer reliance on previous

    experiences with a product to choose that productagain.

    Brand insistence - Consumer refusal of alternatives ofthe brand

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    Generic Products: No Branding Manufacturers Brands: Brand name owned by a

    manufacturer or other producer. Examples: Sony,

    Pepsi, Dell.

    Private Brands: Brands offered by wholesalers and

    retailers. Example: STOP by Shoppers Stop

    Umbrella Brands / Family Brands: Single name forall products of the Company. Example - Amul

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    Involves all the activities that are necessary tonurturea brand into a healthy cash flowstream for the company after launch

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