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Chapter 12The Strategy ofInternational Business
Copyright 2011 by the McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/Irwin
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2
STRATEGY
STRATEGY: focuses on the firm itself, and the
actions managers take to compete more
effectively in international markets.
GLOBAL OPERATIONS due to:
The globalization of the world economy
The global nature of customers
Emergence of competition in emerging
markets
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What Is Strategy? A firms strategy refers to the actions that managers take
to attain the goals of the firm
Firms need to pursue strategies that increase:
Profitabilityis the rate of return the firm makeson its invested capital
Profit growth is the percentage increase in netprofits over time
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What Is Strategy?
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To increase profitability andprofit growth, firms can
add valuelower costs
sell more in existingmarkets
expand internationally
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What Is Strategy?
Determinants of Enterprise Value
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What Is Strategy?
Ifprofitabilityis the rate of return the firmmakes on its invested capital, then why isprofit growth (the percentage increase in net
profits over time) important? Would profit growth occur automatically???
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Sonys Strategy
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How Is Value Created?
The product can still be of good quality, but nolonger valuable
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How Is Value Created?
The firms value creation is thedifference between
V (the price that the firm cancharge for that product given
competitive pressures) andC (the costs of producing thatproduct) 12-9
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How Is Value Created?
Profits can be increased by:
1.Using a differentiation strategy = addingvalue to a product so that customers arewilling to pay more for it the higher the value customers place on a firms
products, the higher the price the firm can charge
2.Using a low cost strategy = lowering costs12-
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Differentiation
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Variation on Value PHILLIES!
Pre-season?
Mid-season?
Post-season?
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Variation on Value Toyota
Japanese brand seen as valuable
Recall
Repositioning
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Variation on Value Hummer
Prior to rise in oil prices
Oil prices stabilize
Economic downturn
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Physical or Mandatory
Requirements and Adaptation
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How Is Value Created?
Value Creation
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How Is Value Created?
Value Creation
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How Is Value Created?
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Progression of Economic Value
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Progression of Economic Value
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Why Is Strategic
Positioning Important?
Michael Porter argues that firms need to choose
either differentiation or low cost, and then configure
internal operations to support the choice.
To maximize long run return on invested capital,
firms must:
1. pick a viable position on the efficiency frontier
2. configure internal operations to support that position
3. have the right organization structure in place to execute
the strategy 12-21
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How Are A Firms
Operations Configured?
A firms operations can be thought of a valuechain composed of a series of distinct valuecreation activities
including production, marketing, materials management, R&D,human resources, information systems, and the firminfrastructure
Value creation activities can be categorized as:
1. Primary activities (product creation) R&D, production, marketing and sales, customer
service
2. Support activities (allow creation to occur) information systems, logistics, human resources
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How Are A Firms
Operations Configured?The Value Chain
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How Can Firms Increase Profits Through
International Expansion?
International firms can:1. Expand their market - sell in international
markets
2. Realize location economies - disperse valuecreation activities to locations where they can beperformed most efficiently and effectively
3. Realize greater cost economies from experienceeffects -serve an expanded global market from a
central location4. Earn a greater return - leverage skills developed in
foreign operations and transfer them elsewhere inthe firm 12-
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Why Are Location
Economies Important?
Location economies:arise from performing a valuecreation activity in the optimal location for thatactivity, wherever in the world that might be
By achieving location economies, firms can
lower the costs of value creation andachieve a low cost position
differentiate their product offering
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Why Are Location
Economies Important? Firms that take advantage of location economies in
different parts of the world, create a global webof valuecreation activities
different stages of the value chain are dispersed to locationswhere perceived value is maximized or where the costs of valuecreation are minimized
The Case of Clear Vision Why did Clear Vision set up production in Hong Kong and
also France, Italy and Japan??
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Why Are Experience
Effects Important?
The experience curve refers to the systematic reductionsin production costs that occur over the life of a product by moving down the experience curve, firms reduce the cost of
creating value
to get down the experience curve quickly, firms can use a single
plant to serve global markets
Learning effects are cost savings that come from learningby doing
When labor productivity increases individuals learn the most efficient ways to perform particular
tasks
managers learn how to manage the new operation moreefficiently
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Why Are Experience
Effects Important?The Experience Curve
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Why Are Experience
Effects Important?The Experience Curve
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Why Are Experience
Effects Important?
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Why Are Experience
Effects Important?
Economies of scale refer to the reductions in
unit cost achieved by producing a large volume
of a product
Sources of economies of scale include
1. spreading fixed costs over a large volume
2. utilizing production facilities moreintensively
3. increasing bargaining power with suppliers 12-35
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How Can Managers
Leverage Subsidiary Skills?Recognize that valuable skills that could be applied can ariseanywhere within the firms global network - not just at thecorporate center
Establish an incentive system that encourages local employeesto acquire new skills
Have a process for identifying when valuable new skills have
been created in a subsidiary
Act as facilitators to help transfer skills within the firm 12-36
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What Types Of Competitive Pressures Exist In
The Global Marketplace?
Firms that compete in the global marketplace face two
conflicting types of competitive pressures:
1. Pressures for cost reductions- force the firm to
lower unit costs2. Pressures to be locally responsive- require the
firm to adapt its product to meet local demands in
each marketa strategy that raises costs Mac vs PC http://www.youtube.com/watch?v=TAtXJEHr1Mw
the pressures limit the ability of firms to realize location economies and
experience effects, leverage products, and transfer skills within the firm 12-
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http://www.youtube.com/watch?v=TAtXJEHr1Mwhttp://www.youtube.com/watch?v=TAtXJEHr1Mw8/3/2019 Chapter 12 Strategy
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What Types Of Competitive Pressures Exist In The
Global Marketplace?
In the cell phone market: Americans consumers tend to focus
on design elements.
European and Asian consumer focus
on functions and features.
Companies must keep costs low,
while at the same time absorb the
costs of designing phones that meet
demands. When companies face pressure for
local responsiveness, they incur the
costs of differentiating their products
or strategies.
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What Types Of Competitive Pressures Exist In
The Global Marketplace?Pressures for Cost Reductions and Local Responsiveness
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When Are Pressures For Cost Reductions
Greatest?
1. In industries producing commodity typeproducts that fill universal needs where price isthe main competitive weapon (ie steel)
needs that exist when the tastes and preferences of consumers
in different nations are similar if not identical
2. When major competitors are based in low costlocationshttp://www.cnbc.com/id/15840232?play=1&video=1398792562
3. Where there is persistent excess capacity4. Where consumers are powerful and face low
switching costs12-
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http://www.cnbc.com/id/15840232?play=1&video=1398792562http://www.cnbc.com/id/15840232?play=1&video=13987925628/3/2019 Chapter 12 Strategy
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When Are Pressures For
Local Responsiveness Greatest?
Pressures for local responsiveness arise from1. Differences in consumer tastes and preferences
strong pressure when consumer tastes differ significantly
2. Differences in traditional practices and infrastructure
strong pressure emerges when there are significant differences
in infrastructure and/or traditional practices between countries(ie cell phones, electrical systems)
3. Differences in distribution channels
need to be responsive to differences in distribution channels
between countries (ie climate change in shipment, sales force)4. Host government demands economic and political demands imposed by host country (ie local content
laws, state testing)12-
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Which Strategy
Should A Firm Choose?
Global standardization
LocalizationTransnational
International
There are 4
basic
strategies tocompete in
international
markets
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the appropriateness of eachstrategy depends on the pressuresfor cost reduction and localresponsiveness in the industry
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Global Standardization
1. Global standardization - increase profitability and profit growththrough cost reductions from economies of scale, learning effects,and location economies
goal is to pursue a low-cost strategy on a global scale
makes sense when there are strong pressures for cost
reductions and demands for local responsiveness areminimal
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Localization
2. Localization - increase profitability by customizing goods orservices so that they match tastes and preferences in differentnational markets
makes sense when there are substantial
differences across nations with regard toconsumer tastes and preferences and when costpressures are not too intense
Yahoo! Answershttp://answers.yahoo.com/
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Transnational
3. Transnational - tries to simultaneously achieve low coststhrough location economies, economies of scale, and learningeffects.
Differentiate the product offering across geographic markets toaccount for local differences,
Foster a multidirectional flow of skills between different
subsidiaries in the firms global network ofoperations makes sense when cost pressures AND local
responsiveness pressures are intense
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hi h
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Which Strategy
Should A Firm Choose?
4. International take products first produced for the domesticmarket and sell them internationally with only minimal localcustomization
makes sense when pressure is low for both costreduction and local responsiveness
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Whi h S
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Which Strategy
Should A Firm Choose?Four Basic Strategies
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How Does Strategy Evolve?
An international strategy may not be viable in thelong term
to survive, firms may need to shift to a global
standardization strategy or a transnational
strategy in advance of competitors
Localization may give a firm a competitive edge,
but if the firm is simultaneously facing aggressive
competitors, the company will also have to reduceits cost structures
which would require a shift toward a
transnational strategy
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How Does Strategy Evolve?
Changes in Strategy over Time
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Product Component Model
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Strategies for Expansion Aim - a chocolate manufacturer wishes to break
into a new overseas market
Objectives:
Develop relationships with overseas suppliers
Identify network of retail outlets Conduct market research to identify consumer needs
Find location for overseas sales team HQ
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How Does Strategy Evolve?
The chocolate shop is up and running in an overseasmarket.
It is open from 9am to 4pm, Monday to Friday,
offering a variety of high-end chocolates.
HOWEVER, sales are slow and competition from a
nearby supermarket and outlet center seems to be
preventing the business from growing.
What action could the chocolate shop take toincrease sales? The key issue to identify is why customers are choosing other outlets.
Is it because of location, price, or product quality?12-
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Quality is defined by the Buyer
One important dimension of quality is how wella product meets the specific needs of the buyer.
The price-qualityrelationship is an important
factor
Product design must be viewed from all aspectsof use
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How Does Strategy Evolve?
Effective strategic business decisions bring together:
the right resources
for the right markets
at the right time.
Timing is crucial. Tesco developed its online ordering and delivery service as internet
shopping expanded.
Virgin sold off its music stores as downloading music became more
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Vodafone in Japan
1. How did Vodafone enter the Japanese market?
2. Why was Vodaphone pursuing a global
standardization strategy?
3. Why didnt it work in Japan?
4. What advantage did Vodaphones competitors
have.
5. What should Vodaphone have donedifferently?
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ZARA
http://video.ft.com/v/62436030001/Iese-
Crossing-borders-successfully
Is Zara a global company?
What are the three strategies the speaker talks
about AAA???
http://video.ft.com/v/62436030001/Iese-Crossing-borders-successfullyhttp://video.ft.com/v/62436030001/Iese-Crossing-borders-successfullyhttp://video.ft.com/v/62436030001/Iese-Crossing-borders-successfullyhttp://video.ft.com/v/62436030001/Iese-Crossing-borders-successfullyhttp://video.ft.com/v/62436030001/Iese-Crossing-borders-successfullyhttp://video.ft.com/v/62436030001/Iese-Crossing-borders-successfullyhttp://video.ft.com/v/62436030001/Iese-Crossing-borders-successfullyhttp://video.ft.com/v/62436030001/Iese-Crossing-borders-successfullyhttp://video.ft.com/v/62436030001/Iese-Crossing-borders-successfully