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Charter Schools Human Resources NOLA

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    Human Resources& Charter Schools

    Hiring, Turnover, & Retention in 7 States

    The National Charter School Research Project

    University of Washingtons Center on Reinventing Public Education

    &

    The Massachusetts Charter School Dissemination & Replication Project

    Harvard Graduate School of Education

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    Session Overview

    Part I

    How do (and can) charter schools find and

    keep the teachers they need?

    Part II

    How do five high-performing, high-poverty charterschools approach hiring and retention?

    Discussion

    How can charter schools develop deliberate andeffective human resource strategies?

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    Part I

    How do (and can) charter schools

    find the teachers they need?

    Presented by

    Betheny Gross & Jon Christensen

    Center on Reinventing Public Educations

    National Charter School Research Project

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    The Freedom to Compete

    RegulatoryFreedom

    Competition

    Market andperformance-basedpersonnel policies

    Better Teachers andBetter Fits

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    The Freedom to Compete

    RegulatoryFreedom

    Competition

    Market andperformance-basedpersonnel policies

    Better teachers;better fits

    Expanded pool of

    candidates

    Incentives-basedcompensation

    Evaluation and

    dismissal for poor

    performance

    Competitive timelines Offer and match to a

    compelling mission

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    The Freedom to Compete

    RegulatoryFreedom

    Competition

    Market andperformance-basedpersonnel policies

    Better teachers;Better fits

    Expanded pool of

    candidates

    Incentives-basedcompensation

    Dismissal for poor

    performance

    Competitivetimelines Offer and match to a

    compelling mission

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    Stories DifferLocale matters

    Variation across charter schools by state policy,labor market conditions, organizationalcharacteristics, types of vacancies

    Competition is largely local leaving sector tosector comparisons limited

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    Taking a Look

    Inside Charter Schools

    Survey of personnel policies in 370 charter schools

    Six states representing a range of regulation (AZ,TX, CA, RI, HI)

    Questions about recruitment, hiring, andcompensation

    Complementary survey of school districts for local

    comparisons

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    Four Aspects of Competition

    Recruitment timing When do they go to market? When do they conduct interviews and

    make offers?

    The Labor pool and selection

    Who can teach?

    What matters more quality or qualifications?

    Compensation

    How much do they pay?

    What do they pay for?

    Evaluation and dismissal How is performance monitored?

    Do school dismiss poor performers?

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    Finding Out What Matters

    Quantity of applicants

    How many applicants per position?

    Satisfaction with applicant pool

    How satisfied are you with the candidates you get?

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    What We Learned

    Some charter schools are showing somecompetitive practice

    The story from sector-to-sector comparisonscan be very different from the story thataccounts for local conditions and contexts

    Competitive practices dont always yield better

    labor market outcomes for schools

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    Recruitment Timing: Getting a Jump on the

    Competition

    Typically charters lag behind their local district but beingahead may pay off

    12.4

    18.4 18.7

    Average number of applicants per position

    Average Number of Applicants byTimeline

    Behind at some point Ahead or same Entirely ahead

    26.96

    35.59

    42.11

    Very satisfied

    Satisfaction by Timeline

    Behind at some point Same or ahead Entirely ahead

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    Labor Pool: Casting a Wide Net

    Confirms what we already knowcharterschools do look beyond the traditional styledcandidate somewhat

    Surprisingly, charters in less restrictive states arenotmore likely to downplay certification orexperience

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    Compensation: Letting Money Talk

    Sector to sector charters are similar but localdifferences can be as high as almost $4000

    Money matters...

    -5000

    -4500

    -4000

    -3500

    -3000

    -2500

    -2000

    -1500

    -1000

    -500

    0BA only Ba and 10yrs service MA only

    MA and 10 yrsservice

    Salary Differences by Satisfaction

    with Applicants

    VERY SATISFIED N=105

    SOMEWHAT SATISFIED N=211

    SOMEWHAT DISSATIFIED N=37

    VERY DISSATIFIED N=13

    11.4513.18

    20.23

    Average number of applicants per position

    Number of Applicants by

    Starting Salary DifferencesMore than $2000 below local district

    Within $1000 of local district

    More than $2000 above local district

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    Compensation: Letting Money Talk

    More charters using incentives for performance andshortage fields butonly a minority of schools are

    getting a competitive edge with the incentives. A competitive edge with incentives may help with

    getting applicants but not necessarily better satisfactionwith them.

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    Evaluation and Dismissal: Keeping

    the Best

    While charter teachers are evaluated about as often asTPS teachers evaluations are more likely to involve

    teachers, parents or others in the school Charter schools more successfully dismiss poor

    teachers

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    Whos in the Game?

    Anyone!

    No systematic relationship between commonorganizational traits and likelihood to engagecompetitively in the market place.

    Some simple and even costless changes have thepotential to make a difference.

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    Part II

    How do five high-performing, high-

    poverty charter schools approach

    hiring and retention?

    Presented by

    Kristy Cooper, Mara Tieken,

    John Roberts, & Chris Wynne

    Harvard Graduate School of Education

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    To distinguish common and differing elementsin high-performing charter schools

    To inform policy-makers, charter schoolauthorizers, and educators about best practices

    in five high-performing charter schools inMassachusetts

    Research Study Purposes

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    Selection of 5 Case Study Sites

    Criteria set by the Massachusetts Charter SchoolDissemination & Replication Project:

    Schools located in high poverty districts

    Schools with renewed charters

    Schools that made AYP in 2006

    Schools outperforming sending districts on MCAS

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    Research Methodology

    Over 80 interviews with teachers,administrators, and specialists at the 5 schools.

    Parent focus group at each school.

    Over 40 days of observation in the schools.

    Analysis of school reports and documents.

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    Hiring is the most important thing that we do. It's a

    huge, huge, huge luxury that cannot be overstated withcharter school leaders. There are some districtprincipals who I know who have experience and havesome flexibility over hiring. If it was me in my age andmy experience in a regular district school, it's veryunlikely that I would have a lot of power over who Icould hire. Certainly over whom I could let go. Sothat's the major advantage that we have as a charterschool. We try to take full advantage of that, and we

    spend a significant amount of time on the hiringprocess...

    - Roxbury Prep Administrator

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    Human Resources

    Research Questions

    Why do teachers choose these schools?

    What is the hiring process?

    What do these schools look for?

    Why do teachers leave these schools?

    How do these schools view teacher retention?

    How do these schools attempt to retain teachers?

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    The 5 Case Study Sites

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    THE MATCH CHARTER PUBLIC HIGH SCHOOL

    Boston, Massachusetts

    Founded in 2000220 Students in Grades 9-12

    62% African American30% Hispanic

    4% White2% Asian

    2% Multi-race non-Hispanic

    11% Special Education70% Low Income

    4 Year Graduation Ratefrom MATCH = 60%

    2005-2006 Drop Out Rate = 3.2%

    Data as of October 1, 2007 at :http://profiles.doe.mass.edu/home.asp?mode=so&so=2026-13&ot=12&o=2025&view=all

    http://profiles.doe.mass.edu/home.asp?mode=so&so=2026-13&ot=12&o=2025&view=allhttp://profiles.doe.mass.edu/home.asp?mode=so&so=2026-13&ot=12&o=2025&view=allhttp://profiles.doe.mass.edu/home.asp?mode=so&so=2026-13&ot=12&o=2025&view=allhttp://profiles.doe.mass.edu/home.asp?mode=so&so=2026-13&ot=12&o=2025&view=allhttp://profiles.doe.mass.edu/home.asp?mode=so&so=2026-13&ot=12&o=2025&view=allhttp://profiles.doe.mass.edu/home.asp?mode=so&so=2026-13&ot=12&o=2025&view=all
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    BOSTON COLLEGIATE CHARTER SCHOOL

    Dorchester, Massachusetts

    Founded in 1998412 Students in Grades 5-12

    64% White27% African-American

    6% Hispanic2% Asian

    1% Multi-race non-Hispanic

    17% Special Education42% Low Income

    4-Year Graduation Rate (2007) = 93%2005-2006 Dropout Rate = 0%

    Data as of October 3, 2007 at :http://profiles.doe.mass.edu/home.asp?mode=o&view=all&mcasyear=2007&ot=12&o=2003

    http://profiles.doe.mass.edu/home.asp?mode=so&so=2026-13&ot=12&o=2025&view=allhttp://profiles.doe.mass.edu/home.asp?mode=so&so=2026-13&ot=12&o=2025&view=allhttp://profiles.doe.mass.edu/home.asp?mode=so&so=2026-13&ot=12&o=2025&view=allhttp://profiles.doe.mass.edu/home.asp?mode=so&so=2026-13&ot=12&o=2025&view=all
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    COMMUNITY DAY CHARTER PUBLIC SCHOOL

    Lawrence, Massachusetts

    Founded in 1995330 Students in Grades K-8

    87% Hispanic9% White2% African-American

    1% Asian1% Multi-race

    18% Special Education64% Low Income

    80% First Language not English

    Data as of October 3, 2007 at :http://profiles.doe.mass.edu/home.asp?mode=o&view=all&mcasyear=2007&ot=12&o=1989

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    ROXBURY PREPARATORY CHARTER PUBLIC SCHOOL

    Roxbury, Massachusetts

    Founded in 1999198 Students in Grades 6-8

    61.1% African American

    32.8% Hispanic1.5% Native American

    4.5% Multi-race non-Hispanic

    11.6% Special Education69.7% Low Income

    Data as of October 1, 2007 at :http://profiles.doe.mass.edu/home.asp?mode=so&so=2026-13&ot=12&o=2025&view=all

    http://profiles.doe.mass.edu/home.asp?mode=so&so=2026-13&ot=12&o=2025&view=allhttp://profiles.doe.mass.edu/home.asp?mode=so&so=2026-13&ot=12&o=2025&view=allhttp://profiles.doe.mass.edu/home.asp?mode=so&so=2026-13&ot=12&o=2025&view=allhttp://profiles.doe.mass.edu/home.asp?mode=so&so=2026-13&ot=12&o=2025&view=allhttp://profiles.doe.mass.edu/home.asp?mode=so&so=2026-13&ot=12&o=2025&view=allhttp://profiles.doe.mass.edu/home.asp?mode=so&so=2026-13&ot=12&o=2025&view=all
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    ACADEMY OF THE PACIFIC RIM

    Hyde Park, Massachusetts

    Founded in 1997472 Students in Grades 5-12

    57% African-American23% White

    16% Hispanic3% Asian

    1% Multi-race non-Hispanic

    13% Special Education

    51% Low Income4-Year Graduation Rate (2007) = 90.3%

    2005-2006 Dropout Rate = 0.7%

    Data as of October 1, 2007 at :

    http://profiles.doe.mass.edu/home.asp?mode=o&view=all&mcasyear=2007&ot=12&o=1969

    http://profiles.doe.mass.edu/home.asp?mode=o&view=all&mcasyear=2007&ot=12&o=1969http://profiles.doe.mass.edu/home.asp?mode=o&view=all&mcasyear=2007&ot=12&o=1969http://profiles.doe.mass.edu/home.asp?mode=o&view=all&mcasyear=2007&ot=12&o=1969http://profiles.doe.mass.edu/home.asp?mode=o&view=all&mcasyear=2007&ot=12&o=1969
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    Findings on

    Hiring & Retention

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    Why do teachers choose these schools?

    Philosophical Alignment with Mission

    To Serve a Calling

    Goodness of Fit

    Reputation

    Potential Advancement into Leadership

    Structured Working Environment

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    You know how you come in and youre looking atdifferent schools and youre like, Im relatively young

    and I get a good vibe from this school. I like themission, things like that. But I just came here and,

    for lack of a better word, fell in love with the wholemission, the kids, just those things that you cant quite

    put your finger on sometimes.- Community Day Teacher

    Why do teachers choose these schools?

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    What is the hiring process?

    A Typical Hiring Process:

    Job posted, review resumes

    Phone interviews

    On-site interviews Sometimes observed in current teaching job

    Invited to teach sample lesson

    Feedback from teachers, administrators, students

    Second visit to to meet staff, see school, observe

    Discuss strengths & weaknesses

    Question whether the candidate will fit into school culture

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    What is the hiring process?

    We make a posting, and then we get resumes. They

    do an initial resume cut, and we do a phone interview.After phone interviews, I invite people in for a tour and

    to observe classes and meet with us and interviewfurther because obviously we want it to be a goodmatch for them as well as for us. So we want them tosee what goes on at the school. That takes a couple of

    hours. Then the finalists come in and teach a samplelesson, and then we discuss the lesson with them.

    - APR Administrator

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    What do these schools look for?

    Goodness of Fit Criteria:

    Passionate about the Mission

    Related Experience

    Ability to Relate to Students

    Devoted - Willingness to Work Long Hours

    Support Standards-Based Accountability

    Content Expertise Emphasized in Some Schools

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    What do these schools look for?

    High school is a hard time, and kids can get verysullen. They can get pretty apathetic. And when yourmission is to get them prepared for college and knowthat socially they can handle that and that theyre going

    to be resilient, and when they get kicked down theyregoing to come back fighting, they need to besurrounded by love at the school in order to help fosterthat. If theyre not, then were in big trouble. So Im

    just eager to meet as many candidates as I can that aregoing to love our students.

    - Boston Collegiate Administrator

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    What do these schools look for?

    We want someone whos pretty much ready to sell

    their soul to the devil, whos not going to have any sort

    of private life at alla minimal one. Because when you

    come here, you have to obviously devote yourself to atleast 12 hours a day, and that doesnt include weekends.

    So you want someone who is very young and has a lot

    of energy.

    - MATCH Administrator

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    What is the turnover in these schools?

    Annual Teacher Turnover Rates in the

    Three Most Recent School Years

    0

    5

    1 0

    1 5

    2 0

    2 5

    3 0

    3 5

    4 0

    4 5

    5 0

    AP R BC C S C DC P S MAT C H R P C

    School

    2004-05

    2005-06

    2006-07

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    Why do teachers leave these schools?

    Philosophical Mismatch

    Moving On Relocation

    Graduate school

    Shift in Personal Priorities Family commitments

    Professional goals Long hours

    Incompatibility with specific school conditions

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    Why do teachers leave these schools?

    Not a good fit could mean a lot of things. Typically

    its because they dont get the no-excuses, urgencypiece, or theyre general teachers, or theyre of the go-it-

    alone mentality, or overwhelmed, you know just reallystruggle.

    And nine out of ten cases, it's a mutual thing. The

    teacher's struggling, they realize it's not a good fit orthey don't want to be in teaching, or they burned out.

    - APR Administrators

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    Why do teachers leave these schools?

    Competition in life. You know, if you are a youngwoman and you just got married and you want to start afamily, those types of people are gonna go. One ofthe teachers, he wants to be a doctor, so he has to

    move on.- APR Administrator

    We lose teachers every year when teaching staff havechildren or they get married - especially when they havechildren. It seems to be really challenging trying tobalance both here.

    - MATCH Administrator

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    How do these schools view

    teacher retention?

    Different perspectives on turnover and retention

    Some willing to accept turnover as a tradeoff forteacher quality

    Willingness to accept turnover might be a luxuryof reputation and location

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    I think the perception is... that charter school work isharder and that theres more asked of teachers. Andthere is. But I think that one of the things that were

    interested in, in terms of being sustainable andreplicable, is finding that balance. If you cant workhere and also have a family and manage your life andgrow in a career, then were failing as a school. If were

    just turning people over who are young and leave assoon as they get married and have kids, then you know,thats not the school I want this to be.

    - Boston Collegiate Administrator

    How do these schools view

    teacher retention?

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    Do I wish ultimately everyone whos good, everyonewho came and it worked out and was very effective,stayed for five to seven years? Sure, the school would be

    stronger. But when I interview, I think about what'sgoing to be best for kids next year. We try to putsystems in place so that we're not starting over every time

    we have a new teacher. And those systems have worked

    out pretty well. And sure, right now, teachers are staying,I think, three to five years. If we could make that five toseven, on average, perfect. But I don't think we're goingto be willing to decline the quality for that.

    - Roxbury Prep Administrator

    How do these schools view

    teacher retention?

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    How do these schools attempt to

    retain teachers?

    Prioritizing Fit During the Hiring Process

    Mentoring and Induction Programs

    Incentive Programs

    Teacher Retention Committees

    Leadership Opportunities

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    How do these schools attempt to

    retain teachers?We now understand that brand new teachers arent goingto be really effective no matter where they come from,Harvard or any other place. They're not effective yearone, which is a learning curve for me. I thought whenyou brought any smart person into a classroom, teachingis a skill, but its hard for them. It does take experienceeven if you're very smart. You still have to practice thoseskills to really hone them. We're trying to understand

    about supporting teachers in their very early years andkeeping them with us a bit longer, but also giving themthe kind of help they need so they don't becomediscouraged.

    - Community Day Administrator

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    Conclusions

    These 5 high-performing charter schools...

    Focus on goodness of fit from day one

    Understand hiring and retention as a mutual processwhereby teachers and schools both make decisions

    View hiring, retention, and training as three sides ofthe same issue

    Are not necessarilyconcerned about turnover, whichmay be a benefit of reputation and location

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    Recommendation #1

    Prioritize fit by clarifying your mission,philosophies, and practices during the hiringprocess.

    Present a clear concise mission:

    Roxbury Prep: Prepare students to enter, succeedin, and graduate from college.

    Offer opportunities for candidates to experienceschool culture during the hiring process

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    Recommendation #2

    Consider your local educational and labormarket conditions when strategizing abouthiring.

    Boston Market Conditions

    Over 35 colleges and universities

    79% of area residents over 25 have at least a highschool education

    14 charter public schools

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    Recommendation #3

    Be deliberate in human resource strategies

    Understand hiring, training, induction, and retentionas related, and integrate them intentionally

    Ensure that these processes reflect school priorities

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    Discussion

    What would a deliberate and effective

    human resource strategy look like in your

    school?

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    Thank you


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