Group Dynamics Under Pressure
NASA PM Challenge, 2011
Gamaliel Cherry
Office of Human Capital Management
NASA Langley Research Center
Group Dynamics
Teams vs. GroupsStress
• The Physical World
• Perceptual Selection• External Factors – intensity, motion, novelty •Internal Factors – personality, learning, motivation
• Perception Process•Perceptual Organization – grouping, figure- ground principle
Perceptions
The Old Woman/Youn
g Woman Illusion and Frames of Reference
Drexler Sibbit Model
Why a Model?
•Simplify
•Point
•Common Language
•Start a Conversation
Building Trust
Do You Have Mutual Regard, Forthrightness and Spontaneous Interaction?
Goal Clarification
What are we doing
Do You Have Shared Assumptions, Clear and Integrated Goals and Identified Roles?
Implementation
Who does what, when and where
Do You Have Clear Processes, Alignment and Disciplined Execution?
Commitment
How will
we do it
Do You Have Shared Vision, Allocated Resources and Organizational Decisions?
High Performance
WOW
Do You Have Flexibility, Intuitive Communication and Synergy?
Renewal
Why continue
Do You Have Recognition, Change Mastery and Staying Power?
Pressure•Inspire a Shared Vision
•Good Communicator
•Integrity
•Enthusiasm
•Empathy
•Competence
•Delegate Tasks
•Cool Under Pressure
•Team-Building Skills
•Problem-Solving Skills Timothy R. Barry
Team Leadership
•Identify the right person for the right role
•Appropriate delegation of responsibility whilst retaining accountability
•Consult and include others in decision-making
•Positive feedback or reward and recognition
•Take ownership and show commitment for solving problems or difficult/sensitive issues
•Lead by example, showing a contagious passion and enthusiasm, engaging and motivating others
•Direct, clear, open style of communication
•Consider impact before action
Activity
Questions?
Thank You
Reference
•Drexler Sibbit Team Performance Modelhttp://www.grove.com/site/ourwk_gm_tp.html