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Personalising Behaviour Change Technologies CHI 2014 WORKSHOP Marta E. Cecchinato Dr Jon Bird Dr Anna L. Cox Personalised Email Tools: A Solution to Email Overload?
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Personalising Behaviour Change Technologies
CHI 2014 WORKSHOP
Marta E. CecchinatoDr Jon Bird
Dr Anna L. Cox
Personalised Email Tools: A Solution to Email Overload?
Image source: http://www.usnews.com/education/best-graduate-schools/top-business-schools/articles/2012/11/12/10-work-life-balance-tips-for-mba-students
MY PhD TOPIC: E-mail Management and Work/Home Boundaries
“She is on the edge of losing control
of her mail”
THE PROBLEM: E-MAIL OVERLOAD
Mackay, WE (1988, p. 838)
PERSONALISATION CUSTOMISATION
Image source: http://www.onehourtranslation.com/translation/blog/future-language-technology-market
THE SOLUTION: ADAPTIVE TOOLS
PERSONALISED EMAIL TOOLS
e.g. Suggesting time allowed to reply to
an email
1. THE NUDGE THEORY (Thaler & Sunstein, 2008)
PERSONALISED EMAIL TOOLS
e.g. Checking e-mail only twice a day
2. THE GOAL-SETTING THEORY (Locke & Latham, 2002)
CUSTOMISEDEMAIL TOOLS
e.g. In combination with Information Tools,
can lead to active intentions
3. THE THEORY OF PLANNED BEHAVIOUR (Azjen, 1991)
zz
Does the combination of
match a behavior change technology to users?
PERSONALISATIONCUSTOMISATION
Image source: http://philcoiinetnetau.blogspot.co.uk/2009/11/280-this-summer-do-you-want-to-be.html
WORKSHOP DISCUSSION GOAL
THANK YOU!
Marta E. [email protected]
Dr Jon Bird [email protected]
Dr Anna L. Cox [email protected]
