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Chipotle Buyer Persona

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Buyer Persona Overview October, 2015
Transcript
Page 1: Chipotle Buyer Persona

Buyer Persona Overview

October, 2015

Page 2: Chipotle Buyer Persona

Sarah the College Student

BACKGROUND:• College student at the University

of Florida• Part-time retail employee• Sorority member

DEMOGRAPHICS:• Female• 18-24• $5000/yr• Suburban

IDENTIFIERS:• Fast paced lifestyle• On the go

Page 3: Chipotle Buyer Persona

Sarah the College Student

GOALS:• Be able to eat both cheaply and healthily • Be more conscious of making ethical food

choices

CHALLENGES:• To eat healthy and cheap you usually

have to eat at home• A quality meal usually takes time which a

busy college student doesn’t have

HOW WE HELP:• We offer quality food at a lower cost• We prepare quick meals with wholesome

ingredients to spend less time on food prep and more time on studies

Page 4: Chipotle Buyer Persona

Sarah the College Student

QUOTES:• “Fast food is something that I try

to avoid but at the same time I don’t always have the time to cook at home, especially around classes.”

• “As a college student money is always tight and I try to spend the least amount of money while still eating well.”

COMMON OBJECTIONS:• The base meal is cheap but

adding on drinks and extras can add to the cost.

• The line is always so long in the restaurant.

Page 5: Chipotle Buyer Persona

Sarah the College Student

MARKETING MESSAGING:• Chipotle is on the cutting edge of

the fast-casual food chain and offers eco-friendly Mexican cuisine at a budget friendly price. With a new online ordering system a filling and healthy meal is only a button away.

ELEVATOR PITCH:• Eat Chipotle, it’s food with integrity

that the whole family will love. Save money, eat better and spend your time doing the things you love.

Page 6: Chipotle Buyer Persona

Sarah the College Student

SOCIAL MEDIA:• The best social media to reach this

buyer would be:• Twitter• Instagram

SOCIAL MESSAGING: • Life’s too short to wait in line.

Try our new online order system today. #LIMESnotLINES

Page 7: Chipotle Buyer Persona

Sarah the College Student

SOCIAL MESSAGING:

Page 8: Chipotle Buyer Persona

Sarah the College Student

SOCIAL MESSAGING:Chipotle, it’s never to early to #guacaboutit


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