Date post: | 17-Jul-2015 |
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Cisco and/or its affiliates. All rights reserved. Presentation_ID Cisco Public
Incredible Midmarket Momentum
© 2014 CISCO AND/OR ITS AFFILIATES. ALL RIGHTS RESERVED. 3
#1 Voice Revenue Share (Synergy 2014)
>3 million users on BE6000 solutions
>10,000 midmarket customers in the past year
Nearly half a billion dollars in annual midmarket sales
Selling in 133 countries
>400 new midmarket partners
Cisco and/or its affiliates. All rights reserved. Presentation_ID Cisco Public
Turnkey Applications Platforms
Call Control
CUCM
Voicemail
Unity
Connection
IM &P
Jabber Attendant
Console
CUAC
Contact
Center
UCCX
Management
Prime
Collaboration
Paging
Paging
Server
UC Virtualization
Business Edition 7000 Over 500 User
Core Collaboration Applications
Video
TP Server
Business Edition 6000 Sub 500 Users
Application
Make Relevant to Your Business with 3rd
Party Applications
Sales
Applications
Hospitality
Call Recording Any 3rd Party Video Call Logging & Fax
Cisco and/or its affiliates. All rights reserved. Presentation_ID Cisco Public
Large-scale
BE7000H
Join Oct 28th
Launch Call
for details
Ideal for large-scale
Voice/IPT
Video Conferencing
Contact Center
3rd Party Apps
(Q1CY15 FCS)
Different Capacities
Mo
de
l O
pti
on
s
Ba
sic
IP
T
to F
ull C
olla
bo
ration
Customer Size
BE6000 Family
BE7000 Family
Large-scale
BE7000M
1000+ Users
3000+ Devices
4-6 Apps/Server
Ideal for large-scale
Voice/IPT
Contact Center
3rd Party Apps
Medium-scale
BE6000H
1000 Users
2500 Devices
8+1 Apps
Ideal for medium-scale
Voice/IPT
Video Conferencing
Contact Center
3rd Party Apps
Medium-scale
BE6000M
1000 Users
1200 Devices
4+1 Apps
Ideal for medium-scale
Voice/IPT
Contact Center
3rd Party Apps
Small-scale
BE6000S
150 Users
300 Devices
Core UC Apps
Only
Ideal for small-scale
Voice/IPT
Common
Collaboration Software | Licensing Framework | Management tools | Seamless Migration
0-75 75-150 150-225 225-300 300-800 1000-2500 3000-5000+
Cisco Packaged Collaboration Solutions
Cisco and/or its affiliates. All rights reserved. Presentation_ID Cisco Public
BE6000S for Smaller Deployments
Simple, turnkey solution delivers entry-level voice/IPT capabilities for all users.
BE6000S scalable, single-box design Server model:
• Blade server/Router chassis: 5 core UC apps (fixed config); $10,800
SKU: BE6S-PRI-M2-K9 / BE6S-BRI-M2-K9 / BE6S-FXO-M2-K9
• Use SRST for redundancy
• Preloaded with virtualization and applications software
Distributor-configured/service -or- factory-configured/on-box
License options (purchased separately):
• 25-user UCL Enhanced or CUWL Standard Starter Packs
• Use same ordering SKU as BE6000MD/HD
UC Virtualization
Hypervisor
150 Users 150 VM/UM
Users
50 Users /
Group 150 IM&P
Users
150
Users
Call Control
Unified CM
Voicemail
Unity
Connection
IM &P
Jabber
Provisioning
Management
Prime Collab
Paging
Paging
Server
UCS E160D M2
on ISR 2921-V (with 10 CUBE sessions
and either 1-port PRI,
2x2-port BRI or 4-port
FXO)
Cisco and/or its affiliates. All rights reserved. Presentation_ID Cisco Public
WebEx CCX 78xx Series DX Series
From
$2,750
MX Series Speaker
Track 60
List
Price
SX10
Key Business Edition Endpoints & Applications
Orderable Shipping
$0-$89
per user
Starts at
5 Users From $255 From
$17,900
$3,990 $15,900
Deploy Key Applications & Devices
Cisco and/or its affiliates. All rights reserved. Presentation_ID Cisco Public
Drive Business Outcomes
1. Improve Customer Experience
2. Address Real Business Cost
3. Manage Risk on the Business
4. Increase Productivity with New Work Practices
Cisco and/or its affiliates. All rights reserved. Presentation_ID Cisco Public
Improving Customer Experience
1. Every business has a customer facing team
2. Manage customer calls & Emails
3. Report key metrics for the business
4. Allow customers to chat via key your Website
5. See what customer say about you online
6. Respond to customers in real-time
Solution
Business Edition Platform
Add Licenses for: Customer Collaboration, Click to chat, Social Miner, Jabber SDK
www.mywebsite
.com
Customers
Customer Facing Team
Cisco and/or its affiliates. All rights reserved. Presentation_ID Cisco Public
Addressing Business Cost
Change the Way you Work to Rationalize & Reduce your office space
1. Implement flexible working
Mobile & Remote working
Online Meetings
Hot Desking
Collaborative Meeting spaces
2. Move low paid roles to flexible working contracts to:
Reduce staff turnover & recruitment cost
Reduce training cost
Retain your best staff
Solution - Business Edition Platform
Add: Cisco Remote working, Webex Online Meetings, Video for meeting rooms
Cisco and/or its affiliates. All rights reserved. Presentation_ID Cisco Public
Manage Risk on the Business
1. Manage productivity & risk from adverse weather: Snow, Rain, Heat
Volcano Ash
2. Implement adverse weather plan using Collaboration
Maintain productivity
Negate risk
3. In the event of adverse weather the business automatically goes to “Plan B”:
Remote working with Voice, Video & IM
Online meetings
Solution
Business Edition Platform
Add: Flexible working solution & Webex meetings
Cisco and/or its affiliates. All rights reserved. Presentation_ID Cisco Public
Increased Productivity with New Work Practices
1. Could your workforce benefit from technology enabling flexible & part time working?
2. Use Flexible Working to Enable
• Part time remote worker
• Effective Maternity Cover
• Change the profile of customer facing teams
3. Use the savings of flexible working to implement new employee services
• Onsite Childcare facilities
• Onsite Gym facilities
Solution
Business Edition Platform
Add: Cisco Remote working, Webex Online Meetings, Video for meeting rooms
Cisco and/or its affiliates. All rights reserved. Presentation_ID Cisco Public
Why Cisco & Business Edition
Simple Steps to Improve Your Business:
1.Start with a Business Edition
2.Add a License for Customer Collaboration –
Manage Customer Experience
3.Add a License for Click to Chat – Half
Customer time to Answer
4.Add a License for Social Miner – Find out what
you customer say about you online
5.Add a Remote Working - Reduce staff
turnover and Improve Experience
www.mywebsite
.com
Cisco and/or its affiliates. All rights reserved. Presentation_ID Cisco Public
Why Now? Competitive Starter Bundles for Business Edition
Webex 90 day Try & Buy Offer
Reduced cost for Video Enabled TP with Cisco CMR
New entry price for Video Endpoints – SX10 & DX70/80
Competitive Upgrade offers with Collaboration Now promotion
Trade in Offers on 7900 series Phones
Cisco and/or its affiliates. All rights reserved. Presentation_ID Cisco Public
Next Steps…
To Start the Journey:
• Define the Business Objectives you would like to achieve
• Improve Customer Experience
• Reduce Key Business Cost
• Address key Risks to the Business
• Increase Productivity
• Build a plan to migrate to Collaboration