Cisco Small BusinessProduct & Solutions Update (APAC)– February 2010
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1
– February 2010
Small Business Technology Group (SBTG)
David Harper ([email protected])
Leah Davis ([email protected])
Agenda
Recap, New Promos and Upcoming Events
New Hardware:
� Cisco Small Business 100 Series Unmanaged Switches
� Cisco Unified Communications 500 Series Platforms
� (Soon) Cisco RV 120W Wireless N VPN Firewall/Router
New Software:
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 2
New Software:
� Cisco FindIT Device Discovery
� Expanded security features for Cisco SA 500 Series Security Appliances
Technology Deep-Dive - Wireless:
� Overview of Small Business Wireless Networking Requirements
� Common Topologies & Use Cases
Q&A
Recap & Ordering Status
SBCS 1.6 UC540*
SA 500
SPA 500 Phones
Pro Configuration / Mgmt.
Pro FoundationSA / SR + ESW + AP
HSB Communications (SP)IAD / SRP + ESW + SPA
SA 500
Q1 / Sept 09
Building out the Product Portfolio
1HSmall Business
100 Series Unmanaged Switches
SA500 + IPSFirware update
Q3 / Feb 10
First of the Nikola next-generation Switches
Q2 / Dec 09
Fulfilling the Pro SeriesPromise
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 3
Pro Configuration / Mgmt.CCA 2.1
Hi-Scale
SA 500Security Appliance (Pro)
SA520, SA540
AP 541NWireless-N AP
with Clustering (Pro)
ESW 500 Switchesw/NBD replacement (Pro)
SRP 500 Series (SP)Services Ready Platform
(Pro) – SRP521W
Hi-Scale
Cisco FindIT Utility Market Trial
2HRV120W
Wireless VPN Router/Firewall
SBCS 2.1 / CCA 2.2
UC 540 + UC 560 (New Product Hold) –
Asia availability -> Q1FY11
Lo-Scale
Red = product not yet orderable
Q3 Small Business Promotions
Small Business Fast Track Accelerator
5% Upfront Discount on limited number of Small Business skus1
Cash Maximize Buy 3, Get ONE Free offer on 4 Small Business Managed switches2
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 4
APAC ANZ India
Small Business Fast Track Accelerator
Cash Maximize
All promotions are valid from Jan 25th, 2010 till April 30, 2010.
Q3 SB Fast Track Accelerator“Power of the Port”
� Upfront Discount: Incremental 5% on top of standard discount
- Promotion will be implemented with a reusable promotion code
Discount on key PoE switches and related products
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 5
-APAC: PP-Smal45980-091024
-Australia: PP-Smal45828-091024
-China: PP-Smal46319-091024
� Promotion code to be submitted during POS submission for rebates claim
� Start Date: January 25, 2010 (Q310 start)
� End Date: April 30, 2010 (Q310 end)
� Marketing Theme: Fixed, incremental discount on key PoE switches and complimentary products
Q310 “Cash Maximize”Instant Rebate Promotion
� Instant Rebate: Fourth (4th) product free upon purchase of Three (3) eligible products
Drive sales of multiple products on the same transaction
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 6
� Promotion will be implemented through a reusable promo code:
-Australia: PP-Smal46232-091024
-Rest of APAC: PP-Smal46233-091024
� Start Date: January 25, 2010 (Q310 start)
� End Date: April 30, 2010 (Q310 end)
Asia UC500 Promotion Q3 FY10
Promo Details
UC500 Base • UC520
Recommended PoESwitch
• SRW / ESW
IP Phone • SPA500
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 7
Discount • 75% (UC500)• 42% (SPA500Phones)
GTM • SP Managed Services
• Cisco TraditionalPartner
Price Per Seat (24 seats bundle)
• US$155
APAC Events: Advantage Now Roadshow
Cisco Advantage Now! Partner Roadshow
Asia & IndiaMar – April 2010
Region Location Dates
Seoul, S. Korea
Hanoi, Vietnam
Mar 11 – 12, 2010
Mar 15 – 16, 2010
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 8
Asia
Ho Chi Minh, Vietnam
Bangkok, Thailand
Kuala Lumpur, Malaysia
Jakarta, Indonesia
Manila, Philippines
Mar 17 – 18, 2010
Mar 22 – 24, 2010
Mar 25 – 26, 2010
Mar 29 – 31, 2010
Apr 01 – 03, 2010
India
Mumbai, India
Delhi, India
Bangalore, India
Apr 05 – 07, 2010
Apr 07 – 09, 2010
Apr 12 – 13, 2010
Taiwan Tapei, Taiwan Apr 07 – 08, 2010
Agenda
Recap, New Promos and Upcoming Events
New Hardware:
� Cisco Small Business 100 Series Unmanaged Switches
� Cisco Unified Communications 500 Series Platforms
� (Soon) Cisco RV 120W Wireless N VPN Firewall/Router
New Software:
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 9
New Software:
� Cisco FindIT Device Discovery
� Expanded security features for Cisco SA 500 Series Security Appliances
Technology Deep-Dive - Wireless:
� Overview of Small Business Wireless Networking Requirements
� Common Topologies & Use Cases
Q&A
Rebranding UpdateLinksys to Cisco Transition
Linksys Business Series products transition to Cisco Small Business products nearly complete
•For most products (except RV0xx routers), we have completed this transition, including physical product, collateral, documentation, web presence, and packaging
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 10
•Others are still in progress, with the physical product and some materials still carrying Linksys Business Series identity and/or Linksys by Cisco identity
•On the Cisco small business website, Linksys Business Series may appear in parenthesis to avoid confusion
•Over the next few months, the Linksys Business Series identity will disappear
Managed
Perform
ance
SRW, SFE, SGE
Current Cisco Small BusinessSwitching Portfolio
Perform
ance
Managed ESWs� SBCS/Pro Solution integration & CAT Express 500 replacement
� Extended service/support plans & software updates
� 8 to 48-port 10/100 and Gigabit configurations
� Enhanced Scalability, Security and availability
� 8 to 48-port 10/100 and Gigabit configurations
� POE and non-POE options
� Stacking & L3 Routing
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 11
Price-Perform
ance
Function, Flexibility, Scalability
Smart
SLM
Unmanaged (Sx100)
SD/SR
� Basic QoS, Security and availability
� Simple, Basic Web Managed interface
� 5 to 48 port 10/100 and Gigabit configurations
� Plug-and-play simplicity –
� 5-port to 24-port 10/100 and Gigabit configurations
� Retail friendly packaging
Features -Perform
ance
Price, Flexibility, System/Solution
ESW
� 8 to 48-port 10/100 and Gigabit configurations
� POE and non-POE options
� NBD Warranty
How today’s Cisco Small Business Switches stack up against HP 2500 Managed Series
Cisco Small Business -
SRW
Cisco Small Business –
SFE/SGE
Cisco Small Business
Pro
Cisco Catalyst - LAN
Lite
Cisco Catalyst - LAN
Base
HP Procurve 2520
SKU SRW224G4P SFE2000P ESW-520-24P-K9 WS-C2960-24PC-S LAN
Lite
WS-C2960-24PC-L LAN
Base
J9138A
Estimated ASP (US) USD $457 USD $630 USD $1,060 USD $1,420 USD $1,810 USD $825
10/100 Mbps 24 24 24 24 24 24
10/100/1000 Mbps 2 2 2 2 2 2
SFP GBIC 2 2 2 2 2 2
PoE 180W 180W 180W 357W 357W 195W
Switching Capacity 12.8 Gbps 12.8Gbps 12.8 Gbps 12.8 Gbps 12.8 Gbps 12.8 Gbps
VLAN 255 255 255 64 256 256
Management SNMP, Web GUI, FindIT SNMP, Web GUI, FindIT SNMP, Web GUI, Cisco
Configuration Assistant
SNMP, Cisco Network
Assistant, CiscoWorks
SNMP, Cisco Network
Assistant, CiscoWorks
SNMP, Web GUI, HP
Procurve Manager
ACL Yes Yes Yes No Yes No
Stacking No Yes No Clustering only Clustering only Clustering only
IP Source Guard No Yes Yes No No No
Dynamic ARP Inspection No Yes Yes No No No
STP Root Guard No Yes Yes Yes Yes No
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 12
STP Root Guard No Yes Yes Yes Yes No
Option 82 No Yes Yes No Yes No
Options 66/67 No No Yes No Yes No
MVR No Yes No No Yes No
IPv6 Host No Yes No No Yes Yes
CLI No No No Yes Yes Yes
L3 No Yes No No No No
DHCP snooping No Yes Yes No Yes No
Smartports No No Yes Yes Yes No
CDP No No Yes Yes Yes No
LLDP No Yes No Yes Yes Yes
Warranty 5 years 5 years 5 years with next
business day (NBD)
Limited lifetime warranty Limited lifetime warranty Lifetime warranty
Service and support Telephone and online
support, Cisco Small
Business Support Center
(SBSC)
Telephone and online
support, Cisco Small
Business Support Center
Telephone and online
support, free software
updates, Cisco Small
Business Pro Service,
Cisco Small Business
Support Center
Telephone support, free
software updates,
SMARTnet, Smart Care,
Smart Foundation, Cisco
Technical Assistance
Center (TAC) (optional)
Telephone support, free
software updates,
SMARTnet contract,
Smart Care, Smart
Foundation, Cisco TAC
(optional)
Lifetime warranty(HP
warranty is only for
hardware; they have a
series of software
contracts)
Other Affordable option with
basic business feature
set and simple GUI
configuration
Enhanced feature set to
support small business
network, RPSU
(RPS1000) and stacking
up to 8 units
Easy integration with
other Cisco Small
Business Pro and Smart
Business
Communications System
products, Cisco
Discovery Protocol, Cisco
Smartports, RPSU
Cisco IOS® (CLI),
EnergyWise, redundant
power supply unit
(RPSU), medianet, Auto
Smartports, Smart Install
Cisco IOS (CLI),
EnergyWise, RPSU,
medianet, Auto
Smartports,Smart Install
Up to 16 switches can be
used as a single IP;
stacking H3 same as
Catalyst
Cisco Small BusinessSwitching Refresh
� Evolution of entire Small Business switch portfolio –Managed, Smart, and Unmanaged
All newly engineered switches with updated Cisco “S” look and feel
Latest and greatest switch silicon and features
Quality improvements
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 13
Quality improvements
� Impact
More competitive features and functionality (‘green’, IPv6 for mgd)
More profitable product line
Better Localization and Globalization
Simplified switching portfolio
Phase I: Cisco 100 Series Unmanaged Switches
� Next generation Cisco SB Unmanaged Switches
� Unmanaged Layer-2 switch — 5 to 24 port Models
� No configuration deployment and management
� Green Energy-Efficient Technology (Gigabit models)
� QoS – on all models for better voice, video and
Product Overview – Not a Rebrand!
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 14
� QoS – on all models for better voice, video and multimedia performance
� Desktop and Rackmount
� Supported by Small Business Support Center with CCNA-certified staff
� Limited Lifetime warranty
� No price, warranty, or support change
Cisco 100 Series Unmanaged Switches
Current
Switches
100 Series
Improved Margins Yes
Product Name
Comparison
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 15
Product Name
ChangeYes
Green /
Enery DirectivesNo Yes
Auto QoS No Yes
Fan-less Select models All models
Localization/
Globalization Some
More languages
included
Nikola Unmanaged SwitchesWhats New?
Old SKU New MarketingName
New SKU Ports Combo Ports
New
SD205 SF 100D-05 SD205T 5 FE QoS, Power Efficient
SD208 SF 100D-08 SD208T 8 FE QoS, Power Efficient
SD216 SF 100D-16 SD216T 16 FE QoS, Power Efficient
SD2008 SG 100D-08 SD2008T 8 GE QoS, Power Efficient
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 16
SR216 SF 100-16 SR216T 16 FE QoS, Power Efficient
SR224 SF 100-24 SR224T 24 FE QoS, Power Efficient
SR224G SF 102-24 SR224GT 24 FE 2 QoS, Power Efficient
SR2016 SG 100-16 SR2016T 16 GE QoS, Power Efficient
SR2024 SG 100-24 SR2024T 24 GE 2 QoS, Power Efficient
Cisco® 100 Series Warranty
Length Limited Lifetime Warranty
HardwareReplacement
Return to Factory
Cisco 100 Series Warranty
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 17
Replacement
Complimentary Phone Support
1 Year
Online Chat Support 1 year
Software Update 1 year for Software fixes
Availability Matrix – 100 series
USC EU EM East & Central
EM West(LATAM)
APAC inc. China
ANZ China
DistiOrderability
Jan 20 –Feb 10
March 8 March 8 Jan 20 –Feb 10
March 29 Jan 10 –March 1
TBD (Q4?)
DF Ready Jan 25 –Feb 22
March 1 –March 22
March 1 –March 22
Jan 25 –Feb 22
March 29 Jan 6 –March 1
March 1 –March 22
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 18
Notes on Availability:
• Orderability and DF Ready dates vary by sku, hence date ranges have been provided above
• End of Sale on the equivalent old products will be 90 days from the launch date, or when inventory runs out
• During the first month, supply chain build and ship plan on BOTH the OLD and NEW Skus is 4 weeks of current run rate
• This will build inventory on the new sku, while minimizing risk of running out on the old sku
• During the second month, OLD skus will no longer be built (assuming no inventory is left over). NEW skus will be built at double the current weekly run rate (i.e. 8 weeks of supply in month 2)
Cisco SRP 500 Update Services Ready Platforms
� Data services
Dedicated Internet access with built-in WAN
Business continuity with 3G services
Provisioning via TR-069 and XML
� Voice services
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 19
� Voice services
Standards-based SIP implementation
SIP trunking / Hosted Business Services
� Security services
NAT, firewall, IPsec and GRE VPN
� Support for application services
SRP520
SRP540
Cisco SRP 500 Series Models
SRP 521 SRP 526 SRP 527 SRP 541 SRP 546 SRP 547
WAN FEADSL2+(ISDN)
ADSL2+(POTS)
GbEADSL2+(ISDN)
ADSL2+(POTS)
Backup WAN - GbE
LAN 4-port FE 4-port GbE
Feb 2010 Apr 2010
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 20
Wireless 802.11b/g/n, 1 fixed antenna 802.11b/g/n, 2 SMA antennae
FXS/FXO 2 / 1 (relay) 4 / 1 (active)
USB 2.0 1 2
Built-in 3GUSB Drivers
Yes Yes
Security NAT, Firewall, IPsec and GRE VPN
NTE List Price $ 300 – 350 $ 600 – 650
Cisco Small Business ProUnified Communications 500 Series
48 User
License Upgrade to
64
UC 520Users
UC 540
License Upgrade to
104
UC 560
Today Q4FY10 Q4FY10
Lead with UC520
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 21
8 U
48 User
16 User 24 User
32 User
8 U W/L
Users
Desktop Rack Mount
8 User w/ Wireless
License Upgrade to
32
Desktop
UC 500: Call Processing, Voice Mail, Security, WirelessSBCS Components: Secure Routers, Switches, IP Phones, CCA & Applications
16 User
104
Rack Mount
Cisco Unified Communications 500 Series Models 540, 560 OverviewCisco Small Business Pro Series
� Telephone call processing
� Voice mail and automated attendant
� Integrated productivity applications
� Full portfolio of Cisco® Unified IP Phones to meet small and medium business needs
� Simple license-based upgrades for growth up to 32 users on UC 5408- to 32-User
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 22
up to 32 users on UC 540up to 104 users on UC 560
� Full voice over IP capability
� On-board wireless LAN (UC 540)
� System-level configuration and management for all solution components
� Solution includes switching, VPN, security, and data routing
8- to 32-User Desktop Model
Simple, Secure, Complete
16- to 104-User Rackmount Model
PS2
Slide 22
PS2 added pic of uc 560Patricia Sampson, 10/29/2009
SBCS Application Example:Cisco SPA 525G IP Phone with VPN
Small Business
Partner
CCA – Solution Manager for provisioning all scenarios
AVAILABLENOW!
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 23
Home Office with SSL VPN Router
Mobile WorkerRemoteSite with
Regular Router
INTERNET
Remote Access Requirements Vary Greatly by User, Location, Desktop and Other Criteria
SBCS Application Example: Cisco MonitorView
� Visitor sees Lobby Phone with sign to dial for attendant
� Designated answers call from Lobby Phone and sees video stream from Lobby on 525G phone
� Employee can then choose to answer call and speak with visitor or get up to let them in the office
Video can be seen on desktop or accessed on phone by selecting softkey
AVAILABLENOW!
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 24
“Welcome – Please dial Ext 201 for assistance”
VisitorLobby Phone
Lobby Cam
Phone Rings, Caller ID from Lobby Phone
on phone by selecting softkey
Lobby
Cisco Smart CallConnector OperatorCisco Small Business Pro Series
Attendant Console for UC 500 Series
Specifically designed for call, messaging and contact management requirements of an attendant
Key Features:
• Can be deployed in single or
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 25
• Can be deployed in single or multiple attendant positions
• Highly customizable graphical user interface
• Powerful Attendant call handling features
• Graphical call queues
• Presence and telephone status-integrated directories
• Integrated messaging services
• Pop-up notifications of voice messages
Agenda
Recap, New Promos and Upcoming Events
New Hardware:
� Cisco Small Business 100 Series Unmanaged Switches
� Cisco Unified Communications 500 Series Platforms
� (Soon) Cisco RV 120W Wireless N VPN Firewall/Router
New Software:
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 26
New Software:
� Cisco FindIT Device Discovery
� Expanded security features for Cisco SA 500 Series Security Appliances
Technology Deep-Dive - Wireless:
� Overview of Small Business Wireless Networking Requirements
� Common Topologies & Use Cases
Q&A
What is Cisco FindIT?
� Find information about devices in network
� Cisco FindIT puts you one-click away from…
Devices on your network, Cisco Applications installed on your PC, Web resources
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 27
Serial number(s), IP address(es), Support
links
� Discover and launch configuration of devices
Devicesdiscovered
Device embedded GUI
NOTE: Currently in market trials
https://www.myciscocommunity.com/community/smallbizsupport/findit
All-in-One (UTM) Security for Small Business
Cisco SA 500 Series Security Appliances - Expanded Security Features
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 28
Business Grade Firewall, Email Security, Web Threat Protection, URL Filtering, Site to Site VPN and Remote Access IPsec and SSL VPN,
Secure 802.11n wireless
Enhanced Partner Profitability
Subscription offering provides recurring revenue, Pre-Configured with Smart Defaults to simplify configuration, Cisco Configuration Assistant
support, Small Business Pro Service
Full Strength Email & Web Protection at Full Speed
Cloud based Email & Web security services enable full strength protection without impacting bandwidth, stops threats before they get to
the business
IPS for Cisco SA 500 Series
IPSIdentifies and
Packet InspectionExamine packetsand stop undesired
activities
Internet
Cisco® SA 500 Series
Licensed Feature
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 29
� IPS: identify possible intrusions and take automatic action to stop intrusion and prevent further risk
� Peer-to-peer blocking: block instant messaging and other peer-to-peer traffic
� Packet inspection: perform protocol inspection to stop unwanted activities
� New firmware is available at www.cisco.com/go/sa500software
Identifies and blocks attacks and intrusions
Peer-to-peer blockingStops side channel
data leakage
Email Protectionvia Cisco ProtectLink Gateway
Cisco ProtectLink Gateway ServiceInternet
Licensed Feature
Cisco® SA 500 Series
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 30
� Email Protection: Emails sent to your businesses are scanned for spam, viruses, malware, spyware, and phishing attacks. Based on the award-winning Trend Micro Interscan Hosted Messaging Security (IMHS) offering.
� Unique Cloud-Based Solution:
Enables full-strength protection – over 3 million anti-virus patterns and over 400,000 anti-spyware patterns, 8 different techniques to ID spam, including methods that look at both the IP address of the sender and the actual content of the email itself.
No risk of the inspection engines being out of date and unable to protect against the latest threats.
Threats are stopped before they get to your business.
Bandwidth is maintained even when security services are enabled.
ProtectLink Gateway - Email Portal
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 31
Cisco ProtectLink Endpoint
Cisco ProtectLink Endpoint Service
Cisco® SA 500 Series
Licensed Feature
Internet
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 32
� Cisco ProtectLink Endpoint: antivirus, POP email spam filtering, and web threat protection for Windows PCs and Servers
� Policy Enforced at Gateway: PCs must have ProtectLink Endpoint installed for access to internet.
� Annual Subscription-Based Offering: Provides a recurring revenue opportunity for partners since customers renew their subscriptions annually. Can be added at any time via license key purchase.
ProtectLink Endpoint Portal
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 33
Cisco IPS Comparison
SA 500 IPS
� $150 License
� Focused on threats to Small Business, including IM & P2P control.
ASA 5500 IPS
� $1900+ adder via HW card/module
� Dedicated CPU for performance
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 34
IM & P2P control.
� Category level on/off control for IPS policy
� Easy to configure and deploy
performance
� Highest degree of protection from threats
� Granular control & customization of IPS policy and rules
Small Business Support CommunityThe “Face” of Small Business Support
Web 2.0 Community
� Integrated Cisco, partner and customer contributions
� Real-time communicationand collaboration
� Insight into customers’ interest
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 35
� Insight into customers’ interestand concerns
� www.cisco.com/go/smallbizsupport
“I primarily use the Cisco SmallBusiness Support Community”
–Partner
“A wise company will use the community as a resource to improve the product, support, and documentation—just like you are doing now!”
–Customer
Agenda
Recap, New Promos and Upcoming Events
New Hardware:
� Cisco Small Business 100 Series Unmanaged Switches
� Cisco Unified Communications 500 Series Platforms
� (Soon) Cisco RV 120W Wireless N VPN Firewall/Router
New Software:
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 36
New Software:
� Cisco FindIT Device Discovery
� Expanded security features for Cisco SA 500 Series Security Appliances
Technology Deep-Dive - Wireless:
� Overview of Small Business Wireless Networking Requirements
� Common Topologies & Use Cases
Q&A
Wireless LANsThe Basics
� Wireless networks operate using RF, or radio frequency technology
� Cornerstone of a wireless network is a device known as an access point (or AP for short)
� The primary job of an access point is to broadcast wireless network
� Wireless networks are usually connected to wired ones
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 37
� Wireless networks are usually connected to wired ones
� AP often serves as a link to the resources available on the a wired network, such as an organization’s Internet connection
� In order to connect to an access point and join a wireless network, computers must be equipped with their own radios, also known as wireless network adapters
Designing Wireless Systems
� Key issues for designing wireless systems:
•Required bandwidth per user
•Connectivity
•Security
•Specific physical installation requirements
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 38
•Redundancy
� A wireless network is by definition a shared network
•The more computers you have connected to a wireless AP the less data each will be able to send and receive
•One way to improve the performance and capacity of a wireless network is to use more than one access point
WLAN Standards“The Alphabet Soup”
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 39
�Most of the Wi-Fi variants (802.11b, g, and n products) use the same 2.4 GHz radio frequency - designed to be compatible. 802.11a & 802.11n use 5GHz
�The catch is this often requires special configuration to accommodate earlier devices, which can reduce overall network performance
Authentication/Encryption Standards
802.1X
TKIPProtected Access(WPA)
WPA2/802.11i
AuthenticationKey Management
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 40
� WPA2 with 802.1X, not WPA-PSK, is recommended for businesses
� WPA2 support is a prerequisite for Wi-Fi compliance
Strong Encryption or
AES
(WPA) 802.11i
802.11f (Inter-Access Point Protocol) for Roaming
The i
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 41
Authentication ( Radius-Server )
802.11f (Inter-Access Point Protocol) for Roaming
RoamingThe i
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 42
Roaming
( Radius-Server )
802.11f (Inter-Access Point Protocol) for Roaming
RoamingThe i
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 43
Roaming
( Radius-Server )
Automatic Channel Setting2.4 GHz Wi-Fi channels (802.11b/g/n WLAN)
Channel 6
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 44
Channel 5
Non-overlapping channels: 1, 5, 9 and 13 (Europe)1, 6, 11 (Rest of World)
Network Usage –Infrastructure, Ad-Hoc
Infrastructure Ad-Hoc
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 45
Access Point Modes
� AP mode is supported by all Cisco Small Biz Access Points
� Connection of wired and wireless devices to the backbone network
� Main function of wireless clients to connect to the network
� Multiple SSIDs and BSSIDs -
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 46
� Multiple SSIDs and BSSIDs -virtual APs
� With multiple APs in a single network:
IAPP-Roaming –
Automatic channel selection - to minimize the interference between APs
Bridging� Connect wired devices to the backbone network of space without wiring, such as:
Warehouses
Meeting Facilities
Laboratories
� Connection of buildings
WET200WET200
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 47
� Connecting several desktop PCs, laptops, printers or IP phones in a wireless network
� For mixed-vendor environments or products with different wireless chipsets
� Port mirroring for troubleshooting Disadvantage: does not allow connections for wireless clients
WAP200Wireless-G Access Point
AP: Wireless Repeater
AP Repeater Repeater
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 48
The signal must be transmitted and received by each repeater
=> extra time!
WDS (Wireless Distribution System) Bridging-and Repeater-Modes
� Connection of wired and wireless devices to the backbone network of space without wiring, such as:
• Warehouses
• Meeting Facilities
• Laboratories
• Connection of building
• Connecting to an Ethernet switch for a large number of devices
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 49
number of devices
• Scaling to a larger area by repeating mode
� Repeater provides enhanced coverage for several BSSIDs
� Repeater mode - transfer rate is reduced for each repeater hop by 50%
� Disadvantage: can be used to use the same chipset, only products
� In bridge mode, wireless clients NOT able to connect to the AP
Wireless Access PointsComplete Portfolio� Wireless Access Points and Wireless (Client) Bridges
� 802.11g and 802.11n versions (b,g,b/g,b/g/n, n)
� Indoor and outdoor models
� Optional high-gain antennae
� Virtual WLANs (mehrere BSSIDs)
� Intended environments
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 50
Coverage
Large areas
Areas with strong interference
Distance � extended distances
Building to building
Scale � large numbers of user ( 60 )
Most wireless routers and APs limited to 32 users outdoor coverage
Enhanced security
Access Point Business Focus� Security Features
Multiple BSSIDs
Acts as multiple APs, each serving an independent wireless network
802.1q VLANs – multiple VLANs keep traffic separate
New Client and new AP detection – alerts administrator when newAccess Points and clients enter the airspace
� Performance
WMM QoS – Wireless Quality of Service – wireless multimedia extensions) WAP200E
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 51
WMM QoS – Wireless Quality of Service – wireless multimedia extensions)
802.1p QoS to WMM mapping
802.11F Roaming – mobility for wireless clients while connected
Auto-channel Selection – selects optimal channel
� WDS
Wireless bridging for building-to-building applications
� Power
POE – flexibly install AP in optimal locations
U-APSD –Unscheduled Automatic Power Save Delivery optimizes battery power usage of connected WIFI phones
WAP200E
WAP4400N
Basic, secure connectivity
Outdoor connectivity
High-speedconnectivity
Wireless bridge
Cisco Small Business Wireless
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 52
WAP200, WAP2000 WAP200E WAP4410N WET200
802.11b/g Access Point 802.11b/g Access Point802.11n Access Point
Price / performance
Bridges two wireless networks within adjacent
buildings or floors
802.11 b/g 802.11n
Outdoor
Versatile and feature-rich Access point and Bridge Product Line
WAP200E
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 53
Indoor
WAP200WAP4410N
WAP2000WET200
Cisco Small Business WirelessProduct Portfolio Comparison
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 54
Access Points Accessories
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 55
High Gain Antennas for R-SMA and N-type ConnectorsIncrease the effective range of your wireless
HGA7S HGA9NFor use with WAP200EFor use with WAP2000
What makes Cisco’s Wireless products different from the competition?
� Cisco Small Business wireless solutions are purpose-built to meet the needs of small business
� Business specific features are:
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 56
More Information
� Cisco.com:
• http://www.cisco.com/smb
• http://www.cisco.com/cisco/web/solutions/small_business/products/wireless/index.html
• Partner Central:
• http://www.cisco.com/web/partners/sell/smb
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 57
• http://www.cisco.com/web/partners/sell/smb/products/wireless.html
• Cisco Small Biz Support Community:
• https://www.myciscocommunity.com/community/smallbizsupport/wireless
• Small Business Demo Lounge: https://www.myciscocommunity.com/community/smallbizsupport/partnerzone/sbdemo
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 58
Q3: SB Fast Track AcceleratorEligible skus
China
Router RV042-CN
Wireless WAP4410N-CN
Switching SLM224G2-CN
Switching SLM2024-CN
Switching SRW2024-CN
Switching SRW224G4P-CN
Rest of APAC
Switching SLM224P
Switching SLM224P-AU
Switching SLM224P-G5
Switching SRW248G4P
Switching SRW248G4P-AU
Switching SRW248G4P-EU
Switching SRW248G4P-UK
Switching SRW2008MP
Switching SRW2008MP-AU
Switching SFE2000P
Rest of APAC
Router RV082
Router RV082-AU
Router RV082-EU
Router RV082-KR
Router RV082-UK
Router RV016
Router RV016-G5
IP Camera PVC2300
IP Camera PVC2300-AU
IP Camera PVC2300-EU
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 59
Switching SRW224G4P-CN
Switching SLM248G-CN
Switching SRW224G4-CN
Switching SFE2000P
Switching SFE2000P-AU
Switching SFE2010P
Switching SFE2010P-G5
Switching SFE2010P-AU
Switching SGE2000P
Switching SGE2000P-AU
Switching SGE2010P
Switching SGE2010P-AU
Switching SGE2010P-G5
IP Camera PVC2300-EU
IP Camera PVC300-AU
IP Camera PVC300-G5
Q3 ‘Cash Maximize’Australia Skus
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 60
Setting up the Promo Registry:
1. Set BOTH the Minimum and Maximum quantities to 4
2. Set the discount at 13.1% above standard
New Marketing and SKU names
SKU/Model SD208PT
SD = Switch Desktop (Unmanaged)2xx = Layer 2, 10/100
P = PoExx = number of ports
P = PoE
Marketing Name SF 100D-08P
(Ordering Number)
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 61
SF = Switch FastSG = Switch Gigabit
1__ = Unmanaged, xx = Model # or Series
P = PoExx = number of ports
D = Desktop
Marketing/Series Name – ties Cisco SB product categories together
� 100 Series – Unmanaged – Basic, Retail-friendly, Installed by Customer
� 200 Series – Smart – Enhanced features, Installed by VAR or Tech Admin
� 300 Series – Managed – Advanced capabilities, Secure, Scalable and granular, Installed by VAR or very technical administrator
Cisco 100 Series Unmanaged Switches10/100 (Fast Ethernet) Switches
SKU (Ordering number)
Marketing Name
Total System ports
RJ45 PortsCombo ports(RJ45 + SFP)
DedicatedSFP ports
Power Dedicated to POE
How many Ports Support PoE
SD205T SF 100D-05 5FE5FE
(e1-e5)N/A N/A N/A N/A
SD208T SF 100D-08 8FE8FE
(e1-e8)N/A N/A N/A N/A
SD208PT SF 100D-08P 8FE8FE
(e1-e8)N/A N/A 32W
4 ports e1-e4
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 62
SD216T SF 100D-16 16FE16FE
(e1-e16)N/A N/A N/A N/A
SR216T SF 100-16 16FE16FE
(e1-e16)N/A N/A N/A N/A
SR224T SF 100-24 24FE24FE
(e1-e24)N/A N/A N/A N/A
SR224GT SF 102-24 24FE+2GE24FE
(e1-e24)2 on port g1, g2.
N/A N/A N/A
For more information: http://www.cisco.com/web/partners/sell/smb/announcements.html
SKU (Ordering number)
Marketing Name
Total System ports
RJ45 PortsCombo ports(RJ45 + SFP)
DedicatedSFP ports
Power Dedicated to POE
How many Ports Support PoE
SD2005T SG 100D-05 5GE5GE
(g1-g5)N/A N/A N/A N/A
SD2008T SG 100D-08 8GE8GE
(g1-g8)N/A N/A N/A N/A
SR2016T SG 100-16 16GE16GE(g1-g8)
N/A N/A N/A N/A
Cisco 100 Series Unmanaged Switches10/100/1000 (Gigabit Ethernet) Switches
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 63
(g1-g8)
SR2024T SG 100-24 24GE24 GE ports(g1-g11)g13-g23)
2 on port g12, g24
N/A N/A N/A
For more information: http://www.cisco.com/web/partners/sell/smb/announcements.html
Cisco Small Business Pro Unified Communications 540
Cisco Small Business Pro Series, Cisco Unified Communications 540 model integrates with SBCS and other Small Business Pro products with the following additional benefits:
• Less SKU’s for Stocking
• Simplified Licensing Model – 1 SKU
• Support from Cisco Small Business Support Center
• Grows from 8 to 32 Users
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 64
• Grows from 8 to 32 Users
Product SKU Detailed DescriptionUSD List Price
UC540W-FXO-K98 User Licenses for UC and Integrated Messaging, 4 FXO ports, 4 FXS ports, 8 POE 10/100 ports, Integrated Wireless and 1 VIC slot. Upgradable to 32 Max Users.
$3095
UC540W-BRI-K98 User Licenses for UC and Integrated Messaging, 2 BRI ports, 4 FXS ports, 8 POE 10/100 ports, Integrated Wireless and 1 VIC slot. Upgradable to 32 Max Users.
$3095
L-UC-PRO-8U= E-Delivery license for Cisco Small Business Pro UC500 Series for 8 additional users $1095
CON-SBS-SVC4 Three year Cisco Small Business Pro Service $499
Cisco Small Business Pro Unified Communications 560
Cisco Small Business Pro Series, Cisco Unified Communications 560 model integrates with SBCS and other Small Business Pro products with the following additional benefits:
• Less SKU’s for Stocking
• Simplified Licensing Model – 1 SKU
• Support from Cisco Small Business Support Center
• Grows from 16 to 104 Users
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 65
• Grows from 16 to 104 Users
Product SKU Detailed DescriptionUSD List Price
UC560-FXO-K916 User Licenses for UC and Integrated Messaging, 4 FXO ports, 4 FXS ports, 3 L2 GE Expansion ports, and 2 VIC slots. Upgradable to 104 Max Users.
$4295
UC560-BRI-K9 16 User Licenses for UC and Integrated Messaging, 2 BRI ports, 4 FXS ports, 3 L2 GE Expansion ports, and 2 VIC slots. Upgradable to 104 Max Users
$4295
UC560-T1E1-K9 16 User Licenses for UC and Integrated Messaging, 4 FXO ports, 4 FXS ports, 3 L2 GE Expansion ports, 1 T1E1 PRI port, and 1 VIC slot. Upgradable to 104 Max Users.
$4995
L-UC-PRO-8U= E-Delivery license for Cisco Small Business Pro UC500 Series for 8 additional users $1095
CON-SBS-SVC4 Three year Cisco Small Business Pro Service $499
Wireless Access Points
Linksys Linksys Netgear BuffaloWAP4400N AP WAP4410N AP WN802T AP Nfiniti Router/AP
Number of Ethernet ports 1 Gigabit 1 Gigabit 1 Gigabit 4 10/100Power POE or AC POE or AC AC only AC only
Wireless Client Isolation Yes Yes Yes No
WEP Yes Yes Yes Yes
WPA/WPA2 PSK and ENT Yes Yes Yes YesSNMP Yes Yes No No
802.1x Yes Yes No No
VLANs No Yes No No
Removable Antennas No Yes No NoWMM Yes Yes No No
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 66
WMM Yes Yes No No
QoS (802.1p) or DSCP/TOS No Yes No No
HTTP/HTTPS Yes Yes No No
MAC filters Yes Yes Yes Yes
Roaming Yes Yes No No
Load Balancing No Yes No No
HTTP Redirect No Yes No No
IPv6 Support No Yes No No
Auto Channel Selection Yes Yes No No
New AP Detection Yes Yes No No
WDS No Yes No No
Multiple BSSIDs No Yes - 4 No No
WPS No Yes No No
Firewall No No No Yes
NAT No No No Yes
Warranty 3 Years 3 Years Lifetime 2 yearsStreet Price $169 $189 $145 $273
WAP4410N
� WAP4410N Small Business Series portfolio of products
� High speed Wireless-N access point with Small Business features
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 67
features
Power-over-Ethernet (PoE)
Advanced Wireless Security
Multiple VLANs
Multiple BSSIDs
QoS
Single-band 2.4 Ghz
Features & Benefits
1. Feature: Wireless-N Draft 2.0
� Benefit: Maintains throughput at much greater range without interruption and increased interoperability.
Wireless-N Draft 2.0 Certified (Wi-Fi)
MIMO: Multiple input / Multiple output using 3x3 (Tx x Rx) Antennas
Wi-Fi Certified – WMM, U-APSD (WMM Power Save), WPA(2)
2. Feature: Rogue AP detection
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 68
2. Feature: Rogue AP detection
� Benefit: Notifies the administrator when unapproved Access Points are detected within the airspace. Monitor devices being used in the network and in the vicinity of the business
3. Feature: 802.1x Supplicant
� Benefit: Allows AP to authenticate to the wired network via RADIUS
4. Feature: HTTP redirect
� Benefit: Allows the display an HTTP Splash screen or company network usage policy when clients associate with the AP
Features & Benefits
5. Feature: IPv6
� Benefit: Delivering the infrastructure to support IPv6-enabled applications. Peer-to-peer applications like Meetingspace in Vista operates efficiently with IPv6 - uses IPv4 as a last resort
SBBU has IPv6 functionality across switches, routers, NAS, Wireless, Cameras, etc.
Dual IPv4/IPv6 stack allows for transitioning of a network to IPv6 in a controlled
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 69
Dual IPv4/IPv6 stack allows for transitioning of a network to IPv6 in a controlled fashion
6. Feature: Multiple BSSIDs
� Benefit: Solution acts as multiple APs each serving a different wireless network or VLAN. Can use for secure Business network and Guest Access
7. Feature: Power over Ethernet (PoE)
� Benefit: Flexibility to install AP in optimal and hard-to-reach locations by sharing power and data on a single cable.
Features & Benefits
8. Feature: WPS (WiFi Protected Setup)
� Benefit: A WiFi Alliance certification for simple and secure setup of a wireless network.
9. Feature: WMM Power Save (U-APSD)
� Benefit: optimizes battery power usage of connected WiFi phones and other mobility devices.
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 70
other mobility devices.
10. Feature: WPA2 Enterprise
� Benefit: Secure, centralized authentication using RADIUS
11. Feature: VLANs
� Benefit: Multiple VLANs keep traffic separate on the LAN network
For example – separate Sales, Marketing, Admin & Engineering or Data, Voice, Video, and Guests on individual VLANs.
Features & Benefits
12. Feature: Spanning Tree
� Benefit: Supports 802.1d Spanning Tree protocol to prevent loops when using WDS links in a redundant fashion for fault tolerance
13. Feature: WDS (Wireless Distribution System)
� Benefit: Support for Wireless Bridging for building-to-building applications and Repeater mode for extended reach of the wireless network
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 71
network
14. Feature: Load Balancing
� Benefit: This capability allows the connections to APs in the network to be spread across multiple APs
15. Feature: Automatic channel Selection
� Benefit: On boot up, the AP selects the least congested channel, facilitating optimal performance of the wireless network
� Wireless Distribution System featuresWireless Bridge mode
Wireless Repeater mode
� Compatibility & Interoperability with WAP4410NWDS Scope of Support (SoS) limited to Linksys SMB products only
Tested for Interoperability - WRVS4400N - WAP200
Technical Highlights WDS
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 72
Compatible features - WAP200E - WAP2000
Technical Certifications
� WiFi 802.11n Draft 2.0
� Federal Communications Commission (FCC)Title 47 CFR Part 15 Radio Frequency Devices
� Industry Canada (IC)Interference-Causing Equipment Standard (ICES-003)
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 73
Interference-Causing Equipment Standard (ICES-003)
� Conformite Europeene (CE Mark)Meets relevant European Directives
� Wi-Fi Alliance Certification 802.11n Draft 2.0Certifies interoperability for existing features
Wi-Fi Protected Access (WPA/WPA2)
Security with extended EAP
Wireless Multi-Media (WMM)
Channel Bonding (2x20Mhz)
Technical Highlights Wi-Fi 2.0
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 74
� New features and enhancementsWi-Fi Protected Setup (WPS)
Protects legacy 802.11n interoperability
Technical Highlights Hardware� Upgraded CPU and Wireless chipset
Atheros CPU AR9132 running 400Mhz
Atheros Wireless AR9103
Improves TCP throughput to 150Mbps
Improved Interoperability amongst WLAN clients
� Upgraded MIMO 3x3 Antenna DiversityIncrease in wireless coverage and range while decreasing dead spots
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 75
Increase in wireless coverage and range while decreasing dead spots
Increase in throughput and wireless performance
Detachable antennas with SMA Plug Reverse connectors
3 Tx & 3 Rx streams improves efficiency over previous 2x3 designs
Technical Highlights
� Wireless Monitor Rogue AP Detection
Monitors wireless networks in real-time
Define ACL for legal APs
Scans all channels for detection
Rogue AP triggers SNMP trap and log entry
© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 76