Clarence SmithDean of Continuing Education

June 3, 2005

2005-06 Continuing Education Planning

Statements

Economic & Workforce Development

Cape Fear Community College

Occupational Extension (OE)

OE provides workforce development training to support the needs of area business, industry, and government thereby promoting economic development and quality of life within our service area.

Continuing Education Overview

R egistrar

CED

ESL

ABE/ GED/ AHS

Basic Skills

Prisons

Burgaw Cam pus H am pstead Cam pus

Sm all Business Center

H um an R esource Dev

FI T/ NEI T

Com puter/ Language

BI G Center

N urse Aide

Defensive Driv ing

EMT

Firefighter Train ing

Law Enforcem ent

H ealth and Safety Com m unity Service

Continu ingEducation

We deliver classes through…

On and off-site training classes

Individual consulting

andmgmt group

sessions

Short-term workshops

and seminars

24/7scheduling

Continuing Education Department

We partner with businesses, industries, and public/private agencies to offer:

• Quality instruction

• Flexible hours

• Low-cost courses

• Customized courses for specific needs

We have over 1,370 approved We have over 1,370 approved courses on our Master Course courses on our Master Course

List with the maximum tuition for List with the maximum tuition for any course being $65.00any course being $65.00

2004 – 2005 Enrollment

38,566 students* enrolled in CE & BS classes 38,566 students* enrolled in CE & BS classes during 2004 – 2005 during 2004 – 2005

**Duplicated headcountDuplicated headcount

NURSE AIDENURSE AIDE

HAZ MAT HAZ MAT TNGTNG

RADAR OPSRADAR OPS

TAX GUIDESTAX GUIDES QUICKBOOKQUICKBOOKSSFIREARM FIREARM

TNGTNG

AUTO AUTO SAFETYSAFETY

MS OFFICEMS OFFICE

WEB PAGEWEB PAGE

VERIZONVERIZON

FOOD FOOD SAFETYSAFETYWELDINGWELDING

1,830 1,830 TOTAL TOTAL

CLASSESCLASSES

POTTERYPOTTERY

ADULT HSADULT HS

NOTARYNOTARY

EMT BASICEMT BASIC

SCULPTURESCULPTURE

AUTOCADAUTOCAD

Partners for Economic Inclusion

Burgaw Chamber of Commerce

Pender Co Economic Devel. Alliance

Wilmington Industrial Development

Vita LinkWilm. Professional

Firefighters Assoc.Wilmington Small

Business Coalition

Greater Wilm. Chamber of Commerce

Cape Fear CDC

Carolina Beach Police Department

InvistaGNF/GE

IndustriesNH Co. 911 Center

Cape Fear Hospital

Pender Co.EMS

UNC-W Nursing Program

NH Co.

Juvenile Services

NH Co.

Sheriff's Dept.

Wilmington HousingAuthority

Employment SecurityCommission

NH County Department Of Social Services

NH FirefightersAssociation

Surf City EMS

Verizon Wireless

NC Highway

Patrol

NH Co.

Sheriff's Dept.

Britthaven

North Chase

Community PartnershipsRelationships with business, industry, and organizations are

essential to offer workforce training to meet local needs.

Just a few of the many partnerships . . .

Some of our other partners. . .

New Hanover Health Network (NHREMS, Cape Fear Hospital, Pender Hospital, VitaLink and AirLink Critical Care Transport, VitaLine Transport) * Pender County Schools * New Hanover Regional EMS Model System (1st in state) with North Carolina State Office of EMS (OEMS) * New Hanover County Fire and Rescue Services * New Hanover County Sheriff's Dept.Pender County Employment Security Commission * New Hanover County * Juvenile Services * New Hanover County 911 Center * Pender County EMS and Rescue, Inc.* Surf City EMS*GNF/GE Industries * Union Rescue Squad * Wilmington City Fire Department * Wrightsville Beach Fire Department * Carolina Beach Police Department * Leland Police Department * North Carolina Highway Patrol * NHRMC Special Police* New Hanover County Sheriff's Department * New Hanover County Division of Prisons * Pender County Sheriff's Department * UNC-W Police Department * Wilmington Police Department * Wrightsville Beach Police Department * UNC-Wilmington * New Hanover Regional Medical Center * Nursing Homes:* Cypress Pointe*Mariner Health Care* Britthaven North Chase* Autumn Care Myrtle Grove*Brunswick Cove*Woodbury Wellness Center*DDC/MC Safety*Defensive Driving – North Carolina Safety & Health Council*Motorcycle Safety - New Hanover Motorcycle Safety Foundation*Auto Dealer Continuing Ed - North Carolina Department of Motor Vehicles*Escort Driver Certification - New Hanover Department of Transportation (no recent demand for 2004)*North Carolina State Ports*Wilmington Housing Authority*New Hanover Community Action, Inc.*North Carolina State University*New Hanover Health Department*Cape Fear Literacy Center*Southeastern Mental Health Center*Wilmington Industrial Development Center*New Hanover County Department of Social Services*Employment Security Commission*

CE Supervision Objectives for 2005-06

Objective 1: Coordinate location of the Records Audit Department for all personnel to be housed in one area. (Goal 2)

Why? To ensure the security of files containing student and instructor information as well as provide quality service to CE & BS staff.

Objective 3: Track budgets by director to project costs for the upcoming year. (Goal 10)

Why? To spend allocated funds to sufficiently meet training needs.

Objective 2: Train CE staff on Colleague to ensure a safe and accurate accountability. (Goal 3)

Why? To comply with state guidelines in record accountability.

Objective 4: Update CE record files. (Goal 2, 7)

Why? To meet state mandated retention guidelines.

CE Supervision Objectives for 2005-06

Objective 5: Implement a customer service initiative for all CE divisions. (Goal 1)

Why? To further enhance the communication between CE personnel and our customers.

Objective 6: Prepare for SACS visit. (Goal 1)

Why: To ensure that training programs and services comply with guidelines by SACS.

Firefighter Training

During 2004-2005, the Continuing Education Department provided training to 5,9355,935 students* who serve as both paid and volunteer fire fighters and members of rescue squads in the state.

*Duplicated headcount

85% of NC 85% of NC Firefighters Firefighters

are trained at are trained at local local

community community colleges.colleges.

Law Enforcement and EMT

Over 6,9786,978 EMT and Law Enforcement Officers* were trained at CFCC.

*duplicated headcount

90% of NC Law 90% of NC Law Enforcement and Enforcement and EMT personnel EMT personnel are trained at are trained at

local community local community collegescolleges..

Health Training

463 463 students completed Nurse Aide Level I & II during 2004 –

2005

OE Objectives for 2005-06

Objective 1: Coordinate Hampstead Center closing and relocation of the fire training program/staff to the North Campus Engineering building. (Goal 1, 2)Why? Hampstead Campus to close December 2005.

Objective 3: Meet demands of the law enforcement community by providing new state mandated training. (Goal 1)

Why? Provide quality training for law enforcement officers to help ensure a safer community.

Objective 2: Continue preparations for Safety Training Center to be built at the North Campus. (Goal 2)

Why? Consolidate training for area emergency providers. Master Plan has been completed and meetings with stakeholders continue.

Objective 4: Hire a full-time EMT Instructor by Fall 2005 semester. (Goal 1, 8)

Why? Meet EMT State Credentialing and record keeping requirements.

OE Objectives for 2005-06

Objective 5: Develop and implement a summer masonry program at the New Hanover Correctional Facility. (Goal 1)

Why? Meet inmate training needs.

Objective 6: Implement an advanced welding program at the Pender Correctional Facility. (Goal 1)

Why? Provide inmates with skills for entry or higher-level jobs.

Center for Business, Industry & Government Training

• Focused Industrial Training (FIT)• New & Expanding Industry Training (NEIT)• The Small Business Center (SBC)• Human Resources Development (HRD)• Workforce Development courses for the general public and

specific industry sectors.

The BIG Center is a vital component of the area’s business and economic development. We partner with local organizations to provide skills training to our region’s workforce through the following programs:

Real Jobs! Real People!

Real Results!

New & Expanding Industry Training (NEIT)

NEIT provides customized training to companies creating twelve or more new jobs.

Who is Eligible?• Manufacturing and Technology

sectors• Telecommunications• Warehousing and Distribution

Centers.

2004 Success Story• Verizon Wireless

To date, coordinated training To date, coordinated training for 1652 Verizon employeesfor 1652 Verizon employees

Focused Industrial Training (FIT)

FIT serves manufacturing companies to update the skills and technical knowledge of their workforce.

The FIT program• Assesses a company’s

training needs • Develops and delivers

customized training programs

BIG Center Objectives for 2005-06

Objective 1: Add training programs to meet changing business and industry needs.(Goal 1)Why? Respond to increased training & development needs of local industries.

Objective 3: Increase public awareness of Occupational Extension (OE) courses. (Goal 1)

Why? Increased participation will enhance local workforce preparedness.

Objective 2: Broaden industrial client base. (Goal 1, 6, 12)

Why? Strengthen partnerships with area industries to assist them in remaining competitive and economically stable.

Objective 4: Provide additional teacher recertification courses for Pender and New Hanover public, private, and home-school teachers. (Goal 1)

Why? Meet training needs of local teachers to continue to improve learning outcomes.

Human Resources Development

Mission: The Human Resources Development Program prepares unemployed and underemployed individuals for success in the workplace.

Provided training to 2,058*2,058*clients in:

•Employability Skills•Computers•Budgeting•Life Skills

*Duplicated headcount

HRD Objectives for 2005-06

Objective 1: Restructure the “Rising to Success Class” course with the Department of Social Services. (Goal 1, 6)

Why? Better serve the employment training needs of Social Services clientele.

Objective 3: Offer on-going day and evening computer classes to Career Start participants. (Goal 1)

Why? Encourage participation with flexible hours.

Objective 2: Offer two sets of classes for the “Farmers Adopting Computer Training” (FACT) program. (Goal 1, 6)

Why? Improve accounting skills for Pender County small farmers.

Small Business Center (SBC)MISSION: Increase the success

rate and number of profitable small businesses.

DELIVERY METHOD:•45+ Seminars/Classes per Year•One-on-One Business counseling•Resource Library2004-05 SUCCESSES:•Increased Registrations 158%

Yr2004-05 (500) vs. Yr2002-03 (191)•Secured $6,250 NOW Grant Again•Introduced Online PreRegistration

SBC Objectives for 2005-2006

Objective 1: Enhance marketing efforts to increase class and counseling session attendance. (Goal 1, 6)

Why? To serve a greater number of small business owners and entrepreneurs.

Objective 3: Increase partnerships with business/organizations located in Pender County. (Goal 1, 6)Why? Respond to rapid business growth in Pender County.

Objective 2: Provide higher quality resources to Small Business Center clients. (Goal 1, 6)

Why? To enhance the rate and success of small business start-ups.

Basic Skills Division

Provides literacy and life-skills education for adults to assist them to be economically viable and prepared for advanced educational opportunities.

3,0003,000 adults enrolled in Basic Skills classes during the 2004 – 2005 school years.

The Basic Skills Program directs one of the largest high school diploma programs in our service area.

Basic Skills Division

• General Educational Development (GED)

• Adult High School (AHS)

• English as a Second Language (ESL)

• Compensatory Education (CED)

• Adult Basic Education (ABE)

• Work Place Literacy

• Family Literacy

Basic Skills Objectives for 2005-2006

Objective 1: Complete transfer from SUN to Colleague system. (Goal 1, 3)

Why? To ensure students experience an imperceptible transition from SUN to Colleague.

Objective 3: Develop ABE/GED workplace literacy class. (Goal 1, 6)

Why? To provide for New Hanover and Pender Counties’ workforce a convenient means to increase their literacy skills and career opportunities.

Objective 2: Conduct a self review for SACS. (Goal 1)

Why? To ensure students receive a quality education and graduate from an accredited institution.

Objective 4: Reconfigure advisory board. (Goal 1, 6)

Why? To ensure advisory board consists of confreres who can direct the development of a marketing plan.

CED/ABE/GED/AHS Objectives for 2005-2006

Objective 1: Develop an open lab time for ABE/GED /AHS students. (Goal 1, 3)

Why? To provide students additional opportunity and support to increase their literacy skills.

Objective 3: Develop procedures and curriculum for ABE/GED on-line courses. (Goal 1, 3)

Why? To provide students with a more convenient medium to complete their high school diploma equivalency.

Objective 2: Develop computer lab course for the AHS program. (Goal 1, 3)

Why? To prepare students for the requirements of further education and workplace demands.

ESL Objectives for 2005-2006

Objective 1: Expand times and days of certain current ESL courses. (Goal 1)

Why? To increase students’ opportunities to attend class and increase their verbal and written communication skills.

Objective 3: Develop an ESL open lab time for students. (Goal 1)

Why? To provide students with additional opportunity and support to increase their verbal and written communication skills.

Objective 2: Develop procedures and curriculum for ESL on-line courses. (Goal 1, 3, 5)

Why? To provide students a more convenient medium to increase their verbal and written communication skills.

Objective 4: Develop a procedure to transition ESL into GED or AHS. (Goal 1, 7)

Why? To provide students a seamless transition into GED or AHS programs to complete their high school diploma.

Community Services/Self-Supporting (CSS)

Community Services provides seminars and events to promote the quality of life and provide for the unique needs of area citizens.

CSS Objectives for 2005-2006

Objective 1: Expand CS/SS class offerings in Pender County by examining the feasibility for Cabinet Making, Ceramics, and Sculpture classes. (Goal 1)

Why? Meet expressed area needs.

Objective 3: Con Ed….Continue to partner with Curriculum to offer cultural events at the College. (Goal 1, 6, 12, 13)

Why? To promote the College’s Arts and Science program by providing cultural enrichment to the community.

Objective 2: Expand the number of Auto-Emission classes in the CFCC service area. (Goal 1, 6) con edu

Why? Meet new standards required for auto-emissions in North Carolina.