ClearCube Switch Manager 4.5 Overview and Demonstration

Rev. 05-10-05

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Overview

Switch Manager maximizes user uptime by letting you remotely switch users to spare Blades with an easy-to-use graphical interface.

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Key Features and Benefits

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Key Features and Benefits

Feature Benefit

Manage Mode provides graphical browsing of your entire system.

Simplify problem resolution by remotely confirming the status of your system without a trip to the data center.

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Switch Manager shows you exactly what your system looks like, including LCD displays, LEDs, and even

daisy chain cable configurations.

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Key Features and Benefits

Feature Benefit

Spare Mode provides browser-based control for remote spare switching.

99.9% uptime for end users with no trips to the desktop by IT staff.

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Help Desk administrators can switch a user to a spare Blade without moving from

their chair.

End users keep working despite hardware or software problems – they are immediately switched to

a spare if a problem occurs.

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Key Features and Benefits

Feature Benefit

Administrator Mode provides hardware-based remote control.

Help desk can remotely take over a Blade for service even if software or OS is locked-up.

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A help desk administrator can physically connect to

any Blade in an entire rack.

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Key Features and Benefits

Feature Benefit

Supervisor Mode provides hardware-based sharing of video.

An administrator can see any user’s screen for collaborative troubleshooting or supervision.

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UserHelp Desk

A help desk administrator can view the video screen of any Blade in the rack.

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Key Features and Benefits

Feature Benefit

8x8 Mode provides full flexibility and control over the connections between Blades and C/Ports in a Cage.

8x8 Mode facilitates pooling of Blades among multiple users and even lets users work with more than one Blade.

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User A

User BWith 8x8 switching, two

users can share and switch between eight Blades.

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Key Features and Benefits

Feature Benefit

Program Blade front panel LCD and blink the blue back-light.

Simplify the identification and organization of Blades in a rack.

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Blinking LCD

JOE

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Software Demonstration

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You can browse Cages and Blades in the hierarchy view on the left.

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To view details and control a specific Cage click on the Cage name.

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Blade LCD displays and LED indicators match those on the actual Cage.

A red light on a C/Port indicates that a link has not been established or that a C/Port is not connected.

Switch Manager starts in the Manage Mode, which lets you view basic status information.

A green light on a C/Port indicates that a link has been established and a C/Port is connected.

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C/Port and User information is displayed at the lower left.

Clicking here will display information on the Blade if available.

Blade information is displayed at the lower right.

Clicking here will display information on the C/Port and user if available.

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You can also change the Blade ID and blink the LCD from this interface.

You can rename C/Ports, Cages, and Blades directly from the interface.

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Select other modes such as Spare Mode from the list.

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To move a user to the allocated spare Blade first select the user.

Click here to execute the switch over.

Then confirm the switch.

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Spared Over

Once a user has been spared over, Switch Manager displays its status.

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Spared Over

You can view your BackPack daisy-chain configurations by clicking here.

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Select any C/Port and any Blade and then click “Switch” to execute an 8x8 operation.

8x8 Mode gives you full control over the C/Port-to-Blade connections in a Cage.

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Supervisor Mode lets you view the video of any Blade in the rack.

Simply select a user to view and then confirm the switch.

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Switch Manager shows you which Blade the Admin C/Port is connected to. The other remote control modes work the same way.

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Example Application

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Spare Switching

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Data Center

User AUser A is normally connected to the highlighted Blade. But what if that Blade fails?

The Help Desk responds by running Switch Manager to remotely switch User A to the allocated Spare Blade (red).

User A has a fresh Blade but she doesn’t have her data yet.

Help Desk

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Spare Switching

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Data Center

User A

Network

The Help Desk uses ClearCube Data Failover to move User A’s backed-up data and settings to the spare from a backup peer.

User A now has her original data on the Spare Blade. So what happens to her original Blade?

Help Desk

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Spare Switching

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Data Center

User A

The Help Desk uses Switch Manager’s Administrator Mode to connect directly to User A’s original Blade.

Help Desk

The Help Desk can then reboot, re-image, or if needed physically replace the Blade in the rack.

Throughout the whole process, the user continues to work on the spare Blade.

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Spare Switching

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Data Center

User A

Once User A’s original Blade is repaired or replaced, the administrator can switch the user back, making the spare available again.

Help Desk

The administrator will have used Data Failover to update User A’s original Blade with all of her files and settings including any new files or changes that were made while on the spare Blade.

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Spare Switching

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Data Center

User A

Help Desk

Total User Downtime:

Less than 5 minutes

IT Trips to the Desktop: None

For more information contact ClearCube at 1-866-652-3500