Clearing Browser Cache/History

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Table of Contents Introduction ............................................................................................................................................................................ 1

Firefox ESR 52.x ...................................................................................................................................................................... 2

Internet Explorer 11 ............................................................................................................................................................... 3

Chrome 62.x ............................................................................................................................................................................ 4

Safari 11 .................................................................................................................................................................................. 5

Introduction It is recommended that all Oracle Financials users clear the cache/history in their browser of choice before logging in to Oracle for the first time after the upgrade. Clearing the cache/history will ensure that all screens and functions display appropriately. Note: The exact procedure may vary based on browser version.

Clearing Browser Cache/History

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Firefox ESR 52.x

Step Description Screen

Click Open Menu in upper-right corner

Click History

Click Clear Recent History

Select Everything in Time range to clear

Select Cache checkbox (uncheck other boxes)

Click Clear Now

Clearing Browser Cache/History

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Internet Explorer 11 Step Description Screen

Click Tools in header

Click Delete browsing history

Select Temporary Internet files and website files checkbox (uncheck other boxes)

Click Delete

Clearing Browser Cache/History

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Chrome 62.x Note: Chrome is not a recommended browser for Oracle Financials.

Step Description Screen

Click Customize Google Chrome in upper-right corner

Click More tools

Click Clear browsing data

Select the last 4 weeks or the beginning of time in Clear the following items from

Select Cached images and files checkbox (uncheck other boxes)

Click Clear Browsing Data

Clearing Browser Cache/History

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Safari 11 Step Description Screen

Click Safari in header

Click Preferences

Click Privacy

Select Manage Website Data

Click Remove All

Click Remove Now