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International Travel
International Travel
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Planning for a trip abroad?
What all do customers think of?!?!!
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Which
Destination?
Hotel
Stay
Who will
take care
of my near
ones back
home ?
Who will
take care
of my
home ?
Tickets & Forex
What to carry ?
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Idea Behind The Product
The expenses incurred in a foreign land for availing medical/health care
facilities are exorbitant. It has always been recommended to take
preventive measure of insuring oneself when away from home
ICICI Lombard provides
“One Stop Insurance Solution” which is a
Comprehensive travel insurance for every traveller
going abroad and will take care of all kinds of risks
associated with the trip
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Product Features
ICICI Lombard Travel insurance offers the most comprehensive
plans to cater to traveller’s need
Worldwide cashless hospitalisation and assistance services*
Tie - up with Falck for single point of contact for hassle free claims
Emergency compassionate visit & return of minor child to India
Provides Home insurance back in India while travelling abroad
Fire cover for Building and Contents
Burglary
Value Added Services
Medical Concierge Services
Automotive Assistance Services
Lifestyle Services
* Cashless facility will depend upon the tie up with the hospital
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Plus Covers
Fire Cover for Building and
Contents
Burglary Cover for Home
Contents
Coverages
Medical Covers
Medical Treatment
Trip Related
Covers Emergency Covers
Dental Treatment
Total Loss of Checked in
Baggage
Delay of Checked in
Baggage
Loss of Passport
Trip Cancellation &
Interruption
Missed Flight Connection
Trip Delay
Loss of Baggage and
Personal Effects
Accidental Death ( Common
Carrier)
Personal Liability
Emergency Cash Advance
Bounced Booking – Hotel /
Airline
Emergency Hotel Extension
Return of Minor Child(ren)
Compassionate Visit
Value Added Services
Hijack Distress Allowance
Personal Accident
Political Risk & Catastrophe
Evacuation
Daily Allowance In Case of
Hospitalization
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Target Customer
Traveller going on a short duration liesure trip
Traveller going to visit Family/Friends
Senior Citizens travelling abroad to visit children
Business Traveller / Frequent Traveller
What is the duration of the trip ?
How many people are travelling ?
Which country is he/she visiting ?
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Plan Options
Gold Plan
Economical Plan for extensive coverage
Platinum Plan
24 comprehensive coverages
Provides Value Added Services
Silver Plan
Medical Cover for basic needs
Senior Citizen Plan
Specially designed for customers in
age band 71 – 85 yrs
Multi-Trip Plan
For frequent Travellers
Valid for 1 year
30, 45 & 60 days as max. duration
Asia Plan
Specially designed for customers travelling to
nearby countries
Specialized Plans Basic Plans
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Customizable coverage options
Geographical Coverage
Worldwide
Excluding US and Canada
Schengen countries (Schengen compliant plan for
age 51 years and above)
Eligibility
3 months – 85 years
Trip Duration
7 days – 180 days (can be extended to total of 360
days)
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Sum Insured Options
Asia
•USD 25K
Worldwide
•Gold/Platinum
(USD 50K,
100K, 250K,
500K)
Excluding US
and Canada
•Gold/Platinum
(USD 50K,
100K, 250K,
500K)
Multi Trip
•USD 100K,
250K, 500K
Schengen
(age>50 years)
•Platinum (USD
100K)
•Gold (USD
50K)
Senior Citizen
•USD 25K, 50K
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Medical Covers
Benefits Sum Insured Deductible
Medical Cover (Includes
Medical Evacuation Cost)
USD 50,000;USD 100,000;USD 250,000;USD
500,000 USD 100
Repatriation of Remains USD 7500 NA
Daily Allowance in Case of
Hospitalisation USD 50 per day for max 5 days NA
Dental Expenses USD 300 USD 100
Personal Accident USD 15000 / USD 2500 for Senior Citizen NA
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Trip Related Covers
Benefits Sum Insured Deductible
Total Loss of Checked-In Baggage USD 500 NA
Delay of Checked-In Baggage USD 100 6 Hours
Loss of Passport USD 300 USD 50
Trip Cancellation & Interruption USD 500 NA
Missed Flight Connection USD 500 3 Hours
Trip Delay USD 500 6 Hours
Loss of Baggage and Personal Effects USD 2000 USD 100
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Emergency Covers
Benefits Sum Insured Deductible
Personal Liability USD 100000 5% of Actuals
Hijack Distress Allowance USD 125 per day for max 7
days 12 Hours
Emergency Cash Advance USD 1000 NA
Political Risk and Catastrophe Evacuation USD 7500 NA
Accidental Death (Common Carrier) USD 5000 NA
Bounced Booking - Hotel/Airline USD 2000 USD 250
Compassionate Visit USD 7500 NA
Emergency Hotel Extension USD 5000 USD 250
Return of Minor Children USD 7500 NA
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Plus Covers
Benefits Sum Insured Deductible
Fire Cover for Building INR 2000000 NA
Fire Cover for Contents INR 1000000 NA
Burglary Cover for Home Contents INR 100000 NA
Value Added Services
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Value Added Services
Medical Concierge Services
Telephone Medical Information
Medical Service Provider Referral
Appointments with Local Doctors for Treatment
Home Nursing Care Assistance
Monitoring assistance
Evacuation / Repatriation Services
Automotive Assistance Services
Minor on the spot repair
Breakdown Services & Towing
Flat tyre service
Battery Service / Jumpstart
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Value Added Services
Lifestyle Services
Gift/Flowers Delivery Assistance
Dining Referral and Reservation Assistance
Business Services
Special Events and Performance Assistance
Home Movers Assistance
Plumbing Assistance
Electrical Assistance
Pest Control Assistance
Home Cleaning Assistance
Electrical Gadget Repair Assistance
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Value Added Services - Process
Insured/Dependent will call up the toll free number to avail the services
Falck will verify eligibility of the caller through policy number
On confirmation, Falck will proceed to organize the service on best effort basis
Referral: Convey the information and try to close in 1st call or make an outbound call within 24hrs of the update
Arrangement: • Obtain cost, availability, timelines from service provider and informs member • Post fulfillment confirmation from the vendor, member is called to confirm delivery
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Documentation Required
Passport Copy
Signed proposal form
Good health declaration for extension
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Tie up with Falck
Falck India Private Limited is our Assistance Service
Provider
Falck will be a single point of contact for all Overseas
Travel Insurance Claim related assistance
Customer to intimate and register the claim at Falck
numbers prior to availing claim benefits
Thank You
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Coverages in Detail – Medical Covers
•Reasonable medical expenses incurred for
treatments during the trip
Medical
Expenses
•Medical Expenses in connection with
treatment for any Injury or Illness to his/her
natural tooth or teeth during the Trip
Dental
Treatment
• In case of death or total or partial permanent
disability
Personal
Accident
•Daily compensation in case of hospitalization
for a period of more than 2 consecutive days
Daily Allowance
in case of
Hospitalization
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Coverages in Detail – Trip related Covers
•Compensation for permanent loss of checked-in baggage
based on the market value of the contents as on the
expected arrival date
Total Loss of
Checked in
Baggage
•Fixed sum in case the insured encounters a delay in receipt
of his /her checked in baggage beyond the specified period
Delay of
Checked in
Baggage
•Covers expenses incurred in obtaining duplicate passport
Loss of
passport
•Financial loss incurred by the insured out of the
cancellation of the trip due to earthquake, storm, flood,
terrorism and other mentioned perils, death of immediate
family member, etc will be indemnified
Trip
Cancellation &
Interruption
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Coverages in Detail – Trip related Covers
• In case of failure of the insured to access the
connecting flight, arising out of and consequent
upon delayed arrival of the earlier flight, insured
will get paid a fixed amount
Missed flight
connections
• If the departure of the insured gets delayed at
the place of origin or intermediary port arising
out of earthquake, floods & terrorism , specified
sum will be paid
Trip Delay
• Compensation for loss of checked in baggage
occurring anytime after the delivery of the
baggage taken from common carrier (including
while he is travelling in the rented vehicle)
Loss of
Baggage and
Personal
Effects
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Coverages in Detail – Emergency Covers
•Nominee or legal heir of the customer gets a lump sum
amount of $ 5,000 in case the insured meets with death
arising out of and consequent upon an Injury
encountered while travelling in a common carrier
Accidental
Death
(Common
Carrier)
•This cover indemnifies the insured against any bodily
injury or property damage to third parties on account
of an accident occurring whilst on a trip
Personal
Liability
•Assistance service will be provided in case of
emergency cash requirement, the assistance service
provider co-ordinates with the insured person’s relative
back in country to provide emergency cash assistance
Emergency
Cash
Advance
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Coverages in Detail – Emergency Covers
•Actual additional expenses incurred for alternative
flight arrangements or for alternative accommodation
in case of bouncing of confirmed accommodation
booking or at sole instance of the common carrier
Bounced
Booking –
Hotel/Airline
•If the departure of the Insured is delayed at the place of
origin or at any intermediate port due to earthquake,
flood & terrorism the additional expenses for lodging &
boarding is paid
Emergency
Hotel
Extension
•In an unfortunate event of the death of the insured
while abroad, the cost of the economy class air ticket
will be reimbursed for sending the unattended minor
children
Return of
Minor
Child(ren)
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Coverages in Detail – Emergency Covers
• Special assistance services to the insured during
the period of hospitalization by any person of the
family or relatives
Compassionate
Visit
• Compensation at the rate per day will be payable in
case the common carrier in which the insured is
travelling as a passenger is held as captive by the
hijackers
Hijack Distress
Allowance
• Any kind of catastrophe that occurs in the country
which requires immediate evacuation, the cost of
economy class air ticket to country of residence of
nearest place of safety is paid to the insured
Political Risk &
Catastrophe
Evacuation
