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Cloud-Communication Platform with Voice, Video, SMS, Chat & more | Vox CPaaS

Date post: 03-Jul-2020
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Description:
CPaaS is a communications platform that allows real-time conversations between you and your customers. CPaaS is a cloud-based platform that enables you to have conversations with your customers on any channel within your web or mobile application. CPaaS entails SDKs and communication APIs that can be easily integrated into any apps to offer real-time communication services viz. audio calls, video calls, SMS, chat and file sharing.
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Telecom Software & VoIP Communication Platforms Provider
Transcript
Page 1: Cloud-Communication Platform with Voice, Video, SMS, Chat & more | Vox CPaaS

Telecom Software & VoIP Communication Platforms Provider

Page 2: Cloud-Communication Platform with Voice, Video, SMS, Chat & more | Vox CPaaS

About Voxvalley Technologies

..2010 2012 2013 2016 2018-

19

Headquartered in Singapore, formed under the aegis of Mr. Sajjan Mallik (MD & CEO), an early stage VoIP veteran

Voxvalley products have been winners of TMC product of the year for 2012, 2014, 2015, and 2016.

Recognized as one of the Top 100 Mobile Applications Vendors in India by the Silicon India

Recognized as one of the 20 most promising unified communication solution providers by the CIO Review

Growing as one of the top cloud-communication solutions providers with R&D center in India and sales offices in USA and Dubai

9+ years | 30+ million end-users | 6000+ customers | 500+ hosted clients | 44 countries & growing…

Page 3: Cloud-Communication Platform with Voice, Video, SMS, Chat & more | Vox CPaaS

SDKs and services at your fingertipsVox CPaaS leverages the cloud to offer a complete structure for developing real-time communications features viz, audio, video, SMS, chat and

DID numbers that can be integrated into embedded, mobile or web applications.

• App-to-app & cross platform calls• App-to-landline or GSM mobile calls• Call recording

• OTP & two-factor authentication• Short & long code SMS• Customization of sender ID

• App-to-app & cross platform video calls

• One-to-one & group chat• Instant messaging and presence

• Voice termination all over the world• Audio conferencing• In-app & app-to-mobile/landline calls• Click-to-call

• OTP and two-factor authentication codes• Promotional & transactional SMS• 2-way SMS communication

• HD video calling & video recording

• File & media sharing/transfer• Instant messaging and Presence• Contact & group management

• DID numbers for incoming & outgoing calls

• Local & international numbers• DID for incoming & outgoing SMS

• Incoming & outgoing calls and SMS• Toll-free & missed call service• Number masking• Call forwarding, Broadcast IVR • Number mapping • Call center solutions

Audio

SMS

Video

Chat

Numbers

ServicesSDKs

Page 4: Cloud-Communication Platform with Voice, Video, SMS, Chat & more | Vox CPaaS

architecture

Page 5: Cloud-Communication Platform with Voice, Video, SMS, Chat & more | Vox CPaaS

Use Case: Digital TransformationIncorporate intuitive communications into your apps and propel your business to the next level

Alerts & reminders for payments, transactions, appointments (booking & reminders/alerts), customer assistance

OTP & two-factor authentication code for safe login, payment confirmation, user verification

Personalized interaction, file transfer for document verification, payment receipts

In-app & app-to-mobile/landline calling for instant support, number masking for product delivery purpose, incoming & outgoing SMS for order status, DID numbers for toll-free & missed call service

One-to-one chat for resolving query, group chat, file transfer for

payment invoice, customer support, personalized offers & discounts

OTP and two-factor authentication for account login, user verification,

personalized offers

BFSI

Call recording & number masking, incoming & outgoing SMS, toll free & missed call number

E-commerce

Page 6: Cloud-Communication Platform with Voice, Video, SMS, Chat & more | Vox CPaaS

Audio calling: In-app & app-to-mobile/landline calling, voice broadcasting, parent-teacher conferencing

SMS: Regular updates, announcements and invitations, schedule meetings

Chat: Groups specific to students, staff and alumni for sharing information and enhance engagement, counseling

Audio & video calling: In-app & app-to-mobile/landline calling for instant customer support, video calling & recording

Numbers: Call recording & number masking for contact purpose, incoming & outgoing SMS for booking details, toll-free and missed call service

Chat & SMS: One-to-one chat for resolving query, file transfer for payment invoice, customer support, travel schedule & details, vehicle number & location, personalized offers & discounts, alerts & reminders

Video: Virtual classroom, remote lectures & conferences, parent-teacher conferencing, counselling

Education

Hospitality

Use Case: Digital Transformation

Page 7: Cloud-Communication Platform with Voice, Video, SMS, Chat & more | Vox CPaaS

Audio calling: Scheduling appointments & sending out reminders & sharing the availability of the doctor, ambulance booking

SMS: Emergency assistance, ambulance booking, book appointment, home care facility

Chat: Medical report sharing for analysis, medical advice, appointment reminder

Audio & video calling: In-app & app-to-mobile/landline calling, video calling & video recording, customer support

Numbers: Call recording & number masking, incoming & outgoing SMS, DID numbers for long distance calls, toll-free and missed call service, number masking, IVR

Chat & SMS: One-to-one and group chat, file transfer, customer support, OTP and two-factor authentication, long code & short code SMS, customer support

Video: Patient care via video, medical assistance, medical report analysis

Healthcare

Customer Support

Use Case: Digital Transformation

Page 8: Cloud-Communication Platform with Voice, Video, SMS, Chat & more | Vox CPaaS

Connecting the world and devices in iOT industryFuture of communications we envision—smarter, connected, more convenient

Transport & logistics

• Remote asset tracking• Fleet management• Route optimization• Parking slot availability• Sensor based monitoring

Healthcare & fitness

• Remote patient monitoring• Tracking medical staff• Ambulance tracking• Wearable devices & trackers• Monitoring medical devices• Remote clinical monitoring

Home automation

• Fire alarms• CCTV surveillance & access

control• Smart metering• Smart lighting• Food preparation monitoring

Retail

• Inventory details• Store facilities• Sensor-based security• RFID for items• Automated checkouts• Smart shelves

Page 9: Cloud-Communication Platform with Voice, Video, SMS, Chat & more | Vox CPaaS

Smart cities solutions powered by Vox CPaaS Intelligent Transportation: Autonomous

/connected cars, asset tracking, fleet management, track live traffic with time estimates, aiding driver in scenarios of poor visibility

Smart Emergency Care: Locating the nearest hospital & chemist shop, live tracking of ambulance

Smart Infrastructure: Parking meters, status of public utilities and asset tracking devices

Smart Energy: Smart energy technology, solar grids and the ability to monitor power consumption in real time

Smart Water Management: Water retention elements with sensors installed on rooftops and prevention of flood

A smart city is an innovative city that uses information and communication technologies (ICTs) and other means to improve quality of life, efficiency of urban operations and services, and competitiveness, while ensuring that it meets the needs of present and future generations.

Page 10: Cloud-Communication Platform with Voice, Video, SMS, Chat & more | Vox CPaaS

Vox CPaaS – Key differentiatorsSupport & assistanceDocumentation and integration support for our APIs and SDKs, sample code, SDK available for iOS, Android, web and upcoming Embedded SDK for X86, Raspberry pi.

Global reachInterconnected with telecom operators across 220+ countries for SMS, voice and international numbers

Binary protocolBinary protocol for lightning fast communication consuming fraction of bandwidth compared to existing protocols, can be used for M2M communications, very low footprint for embedded devices

200K concurrent calls- The WOW factor200K concurrent Audio/Video calls on AWS r4.xlarge with 10 million users in Database (r4.2xlarge)

Intuitive platform with backend functionalitiesBilling, Pricing, Account summary details, Transaction history, CDR (Call Details Record) for PSTN calls, Instant messaging with 3rd party UC systems

Vox CPaaS is scalable, flexible, in-house developed product, utilizes low bandwidth and minimal SDKs

Page 11: Cloud-Communication Platform with Voice, Video, SMS, Chat & more | Vox CPaaS

Next Steps

Vox Offering

APIs & SDKs for audio, video, SMS, chat and numbers SDKs for Android, iOS, web and embedded APIs and SDKs for individual functionality White-label application with CPaaS functionality

SDK Demos

Try our Konverz app and get hands-on experience on Vox CpaaS functionality

Android- https://play.google.com/store/apps/details?id=com.cavox.konverz

iOS- https://itunes.apple.com/us/app/konverz/id1400120880?mt=8

Web- https://konverz.vox-cpaas.com/

[email protected]

www.voxvalley.com

https://vox-cpaas.com/

+65 6678 7662

Get in touch with us


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