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    Cloud Computing: A Birds Eye View

    J. Lakshmi and Sathish S. Vadhiyar

    Supercomputer Education and Research Centre

    Indian Institute of Science, Bangalore 560 012{jlakshmi,vss}@serc.iisc.ernet.in

    1 Introduction

    Cloud computing refers to the latest computing technology that enables utility based computing,

    i.e. pay by use rather than the ownership of computing resources. The utility part can be hardware,

    system software or application software that can be accessed from anywhere and used anytime.

    Typically the interface used for accessing the utility is web based.

    Cloud computing is a result of evolution and convergence of several independent computing trends

    like utility computing, virtualization, distributed and grid computing, elasticity, Web2.0, service

    oriented architectures, content outsourcing and internet delivery. Thus, the cloud can be viewed as

    an extension of the Internet, wherein opportunities for using large-scale distributed computing

    infrastructure are being explored for tangible solutions to applications relevant to society and its

    businesses.

    Cloud computing, as defined by the National Institute of Standards and Technology (NIST), covers

    the most comprehensive vision of the cloud computing model:

    Cloud computing is a model for enabling convenient, on-demand network access to a shared pool

    of configurable computing resources (for example, networks, servers, storage, applications, andservices) that can be rapidly provisioned and released with minimal management effort or service

    provider interaction(Pallis, 2010).

    Thus, cloud computing is a computing paradigm that abstracts many of the computational, data and

    software functionalities needed by a community into a virtual, remote and distributed environment.

    The term cloud refers to both the resources and the associated services that provide effective

    utilization and remote access of the resources.

    2 Cloud Computing: What is It?

    One of the core concepts in cloud computing that makes it an attractive paradigm is virtualization.

    By virtualization of the entire hardware, software, and network stack, cloud services provide a

    virtual environment of almost limitless capabilities to the user providing the flexibility to use

    resources of much larger magnitude than what is actually available. The cloud model promotes

    availability and is composed of five essential characteristics:

    1. On-demand self-service: A cloud user can locate and launch a cloud service without anythird party help.

    2. Broad network access: Ubiquity of service access from any access device like laptop,mobiles, etc., and from anywhere.

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    3. Resource pooling: Same resource can potentially be used by simultaneous as well as manydifferent users.

    4. Rapid elasticity: As the demand for the service increases, so does the availability ofresources to support the demand. Similarly, as service demand decreases, unused resources

    are released.

    5. Measured service: A service is charged by its usage and hence measured for its usage asagainst the current models where ownership cost is associated with its use.

    A cloud can be designed to deliver three service models, namely,

    1. Infrastructure as a Service (IaaS) cloud: A cloud infrastructure as a service composes ofhardware resources, aggregated using special infrastructure middleware, and projected as a

    compute service. The user, in this model, can demand, acquire and use resources in the form

    of CPU cycles or storage space. Amazon Web Services is an example of infrastructure as a

    cloud service. In this model the cloud user gets the hardware resources as a service, over

    which he needs to deploy the system and application software meeting his use. The bottom

    most layer inFigure 1 depicts this service mode.

    2. Platform as a Service (PaaS) cloud: While the infrastructure as a cloud, provides thehardware resources as a service, the cloud platform extends this model by superimposing a

    runtime system software layer over the hardware, that can be used to deploy user

    applications. The hardware along-with the application runtime environment forms the

    service in this model. Google App Engine and MS-Windows Azure are examples of cloud

    platform as a service. The Platform-as-a-Service layer inFigure 1 represents this mode of

    service.

    3. Software as a Service (SaaS) cloud: A complete user application, offered as a service, formsthe cloud software as a service. Google Docs, SalesForce, Zoho are some examples of this

    cloud service model. The Application-as-a-Service layer inFigure 1 represents this mode of

    service. Above this layer, other abstractions are possible, as represented by the Business

    Process-as-a-Service layer inFigure 1.

    The cloud architecture is captured, in its all-encompassing form, inFigure 1:

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    Figure 1: Different conceptual layers of the Cloud Services Model. (Breiter, 2010)

    Further, clouds can be deployed as:

    1. Private cloud: Ownership and access is restricted to the owner or organisation.2. Community cloud: Collective ownership and access by the members forming a community

    based on common interest and use.

    3. Public cloud: Built for commercial use and available to general public based perhaps onsubscription basis and through publicised modes like the Internet.

    4. Hybrid cloud: Mix on any of the above three described deployment models.Cloud computing also places high emphasis on seamless access through easy-to-use interfaces and

    on-demand provisioning of resources, aspects that are important for easy adoption of clouds, andeffective resource and cost management. Typical cloud middleware components also provide

    services related to resource discovery, management, mapping, monitoring, replication, accounting,

    virtualization, problem solving environments, reliability and security.

    While a cloud is yet another large scale distributed systems setup, it is quite different from the

    traditional distributed systems from the perspective of resource access, ownership and usage.

    Clouds promote the use of self-service with an on-demand usage model. Thus, the user has the

    freedom to choose required services and only pay for its usage. This is different from current

    practices wherein large data-centres need to be owned, for using. The pay-by-use pattern has scope

    for significant reduction in the total cost of ownership (TCO) for any organisation that is intending to

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    use the cloud. At the same time, clouds promote better commercial opportunities for the providers

    by allowing optimized usage of resources due to sharing by different users.

    3 Usage of Cloud Computing

    The key motivators for the cloud computing model are its features like availability (anywhere andanytime), elasticity (increase or decrease service capacity), pay-as-you-go (utility), and reduction in

    cost of ownership for the compute resources. Cloud computing is highly useful in many scenarios in

    scientific, administrative (governance), and commercial applications. Cloud computing infrastructure

    at the national level can address problems of diverse nature. These problems can be related to e-

    governance applications including archiving documents, sharing information about national policies,

    rules and rights, propagating education material, managing health records, processing agricultural

    information, land documents, urban planning, traffic control and coordination etc. Scientific

    applications including nanoscience, bioinformatics, climate and weather modeling, molecular

    simulations, earthquake modelling, homeland security, surveillance, reconnaissance, remote

    sensing, signal and image processing can also be addressed effectively using cloud computing. Thestorage or data cloud will act as a repository of data belonging to different domains and service data

    requests from the users and computational resources in the computational cloud. E-governance

    applications like maintaining health records, UID information, bank and property documents, and

    voting records of about one billion people can lead to huge voluminous data of many exabytes.

    Utility applications like maintaining digital libraries of books and journals, and archives related to

    different information can lead to data explosion. Further, close knit communities that can share vital

    information of mutual interest through clouds can be formed. Some interesting areas, in which

    cloud usage is emerging, worldwide, are depicted inFigure 2andFigure 3.

    Figure 2: Emerging Customer patterns for cloud usage (Breiter, 2010).

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    Figure 3: Some examples of cloud applications in the developing world (Kshetri, 2010).

    4 Cloud Computing Solutions and Infrastructures

    Numerous commercial solutions and open-source infrastructures exist for enabling cloud computing.

    4.1 Commercial Cloud Solutions

    Most of the solutions handle core cloud computing tasks including resource discovery, virtualization,

    problem solving environments, monitoring, and web services. However, the solutions differ in their

    thrust areas and the associated techniques.

    Amazon EC2 (Elastic Compute Cloud) is the most popular, robust, and standard cloud computing

    paradigm. It provides a web service through which a user can boot a customized operating systemcalled Amazon Machine Image to create a virtual machine in the cloud. A user can create, launch and

    terminate virtual machine instances using simple interfaces. Amazon EC2 supports such virtual

    machine instances of different kinds. Each standard virtual machine instance has a definite

    computational and storage capacity and an associated pay-per-use price model. For example, the

    large virtual instance provides 7.5 GB of memory, 4 EC2 computer units and 160 GB of local

    instance storage with a price model of $0.34 per hour and additional charges for data transfer.

    Amazon EC2 also enables high performance computing by supporting special instances called cluster

    compute and cluster GPU instances. The EC2 cloud also provides control over geographical locations

    of instances, thereby providing latency optimization. EC2 also provides replication and reliability by

    placing instances in multiple locations or availability zones.

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    Eucalyptusis an open-source cloud computing paradigm that provides high level abstractions over

    different cloud service mechanisms provided by various vendors. It predominantly uses the Amazon

    EC2 services for file systems, and other utilities. Eucalyptus provides a hierarchical cloud computing

    architecture consisting of cluster, node and storage controllers. Similar to EC2, Eucalyptus also uses

    Xen hypervisor for supporting virtualization. Besides processor virtualization, Eucalyptus also

    provides network and data storage virtualization. Eucalyptus has demonstrated its solutions for

    large-scale numerical and data mining applications.

    The Microsoft Azure cloud computing solution provides most of the services of Amazon EC2 for

    remote access of Microsoft clusters and software. The cost model followed is based on storage

    amount and amount of transactions, data transfer to locations etc. The Azure cloud also supports

    high performance computing whereby a user can remotely execute parallel applications on the

    cloud. The Azure cloud solutions have been demonstrated with real scientific and non-scientific

    applications including seismic solutions, CFD, and financial services.

    Yahoo!s Hadoopcloud computing solution is another important paradigm that is widely used. Its

    primary purpose is to help Yahoo! web analytics, and thus specializes in processing large data sets in

    parallel with special-purpose distributed file system called HDFS. The Hadoops MapReduce

    framework is a popular model for data flow execution where the output from a set of map tasks are

    grouped and pipelined as inputs to the second layer of reduce tasks. Hadoop supports simple

    function mechanisms to allow users to specify the functionalities of map and reduce tasks. Hadoop

    also supports load balancing mechanisms for placing the map and reduce tasks near the needed

    data, and replications for fault tolerance. The Hadoops framework also supports a high level

    dataflow language and execution framework for parallel computing called Pig.

    There are also specialized cloud solutions for high performance computing like the Nimbus cloud

    that uses popular batch scheduling mechanisms like PBS or SGE to schedule virtual machines. All

    these solutions except Eucalyptus target specific hardware and software, or applications or business

    models. None of the solutions have been demonstrated for applications belonging to diverse

    scientific and non-scientific domains.

    4.2 Cloud Infrastructures

    Many cloud computing infrastructures and testbeds have been created using the above cloud

    computing solutions. Following are some examples.

    NASAS Nebulacloud uses Eucalyptus cloud solution to enable NASA scientists and researchers to

    share large, complex data sets with external partners and the public. The primary purpose of Nebula

    was to save hundreds of staff hours needed for obtaining/providing data and installing/executing the

    necessary software for the data. A typical Nebula cloud contains about 15,000 CPU cores and 15

    petabytes of data. Another main objective is to use the cloud for effective resource usage and

    minimize idling in NASAs large number of computing cores. Nebula provides services on-demand

    basis by commissioning and decommissioning computing capabilities. One good use case of Nebula

    is an ongoing attempt in making NASA's data accessible through Microsoft's World Wide Telescope

    platform.

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    Another important testbed is the OpenCirruscloud testbed, a collaborative effort supported by HP,

    Intel and Yahoo! in which the cloud resources are located at ten Centres of Excellence including

    academic Institutes. OpenCirrus currently supports about twenty thousand CPU cores and several

    petabytes of data. Carnegie Mellon University (CMU), one of the Institutes in the OpenCirrus effort,

    also has a partnership with Yahoo! to allow CMU academic researchers access about 4000 CPU cores

    and petabytes of data in Yahoo!s M45 cluster. Besides, there are also research efforts related to

    military applications where soldiers can use mobile devices and offload computation intensive tasks

    like natural language processing, image and voice recognition to clouds.

    These infrastructures, however, are small-scale clouds for specific purposes.

    5 Economics of Cloud Computing

    By leveraging the power of remote cloud resources in seamless ways, end-users or clients can

    offload most of their burden related to planning, procurement, installation, learning to use, adopting

    best practices and many other complexities associated with software and hardware resources to theservices in the cloud. This results in rapid solutions to problems, significant savings in staff hours,

    and large cost reductions for resources and manpower. This model also allows scientific community

    to spend quality time on major scientific problems without being distracted by the computational

    means to solve the problems. On the other hand, cloud providers by catering to a large community

    can adequately justify the procurement of resources and effectively utilize the resources with very

    little effort. The cloud providers can also employ intelligent cost models to obtain profitable

    payments from the clients for use of the resources. Due to these comprehensive benefits and

    business logic for all concerned entities, IT companies became major players in the development and

    adoption of cloud computing, making it the default computing mechanism, and in general promoting

    its wide acceptance.

    6 Cloud Computing: Challenges and Opportunities

    Many challenges still lie ahead for using the cloud in all its foreseen circumstances of usage.

    Significant challenges include metering of cloud service usage, performance isolation on shared

    resources, security issues associated with data privacy, protection, accessibility and jurisprudence,

    cloud interoperability to avoid vendor lock-in and assure service reliability in case of outages,

    commercial software availability and licensing on clouds based on metered usage (Armbrust, 2009).

    Novel cloud computing services related to seamless access mechanisms, automatic management

    and orchestration of data and computing, dynamic query mechanisms, algorithm building, and

    relationship determination, workflow composition and many others need to be developed to sustain

    such very large-scale cloud computing. With the increase in the cloud adoption, there is a substantial

    effort in the academic and industrial research and manufacturing sectors to fill in the perceived

    lacunae of the clouds sphere.

    7 Impact of Cloud Computing on National Missions

    Cloud computing has the potential to change the way information technology is used in the coming

    years. The impact of cloud computing, on an economy, is associated with the determinants and

    drivers of the cloud, including both, providers and users, as indicated inFigure 4.

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    Figure 4: Cloud related indicators in developing countries (Kshetri, 2010).

    Cloud computing is highly beneficial enabling seamless access to complex hardware, software and

    data environments, easy adoption of large scale computing, on-demand servicing, flexible

    computational models, effective resource utilization and huge cost-cuts in terms of infrastructures

    and manpower. Specifically, in the Indian context, cloud computing can be deployed in:

    1. E-governance applications, like maintaining health records, UID information, bank andproperty documents, and voting records of about one billion people;

    2. Geographical information system putting together the available maps, satellite images,geospatial databases, geo-tagged tables, and crowd-sourced data, and developing a series

    of GIS Applications service for governance;

    3. Very large scale computational clouds for scientific applications such as design of transportaircraft, nanosecond simulations, military applications where the cloud can act as a

    command and control centre for facilitating interactions between different teams on the

    field, earthquake modeling, homeland security, surveillance, reconnaissance, remote

    sensing, signal and image processing;

    4. Utility applications like maintaining digital libraries of books and journals, and archivesrelated to different information specifically pertaining to education, as a part of the

    education portal;

    5. Facilitating software usage across academic and research institutions, by providing softwareas service. This will significantly reduce the time and cost burden of the users due to

    avoiding the complex installation procedures associated with the software packages, and

    meeting the license requirements. Thus non-expert users and users with resource

    constraints including undergraduate academic institutions, government agencies and small-

    scale start-ups will be highly benefited and encouraged to solve problems of large

    magnitude. Examples of such are remote use of Matlab and Mathematica functions by the

    scientific users.

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    8 Cloud Computing as a Thrust Area

    The impact of cloud computing on various national missions was discussed in detail in the previous

    section. Observing the national scenario today, data centres are deployed in dedicated access mode

    and the privilege rests with few high-end universities or R&D organisations. The cost of ownership in

    such cases is high and inhibits smaller organisations to invest in such facilities. Cloud computing

    addresses this challenge head-on and if the volume of users increases, becomes a very cost-effective

    and viable solution. As a result, it has the potential to open up high-end computing, to many smaller

    organisations, at a very economically feasible pricing.

    Cloud computing can provide easy-to-use abstraction and seamless access to diversified software,

    hardware and storage services. By providing seamless access to resources, clouds can encourage the

    general public to large-scale adoption of IT as a fundamental tool for many of the essential daily

    services, and the scientific community to target large problems of national importance. By mappinguser requirements to a complicated set of tasks and automatic composition of workflows behind

    the scenes, cloud facilities can act as one-stop locations for accessing different and inter-linked

    services related to e-governance. Further, the cloud computing initiatives in various sectors can help

    avoiding replication of infrastructure at multiple locations, and thus help decrease IT expenditure by

    the government. Thus, for India to completely realize its IT and scientific potential with economically

    viable solutions, cloud computing has to be treated as one of the major thrust area, and large-scale

    national cloud computing facilities will have to be set up.

    Several segments of society can benefit because of this. Some of the obvious segments that can

    directly reap the benefits are listed below:Schools, Colleges & Universities: Cloud computing can help schools, colleges and universities access

    the latest technologies at an affordable price.

    New Innovative Business Firms:Start-ups and SMBs need not invest for their IT infrastructure cost.

    With the cloud services they can consume as their business grows. In fact, one can run their own

    business on the cloud with an office at home.

    Multimedia Content Providers:Multimedia digital content can be distributed to various consumers

    for a lower price. Entertainment, agriculture and meteorology, are some of the areas where

    compute clouds can provide wider reach.

    E-Governance: Many government departments have to deal with huge data and mining this data foruseful information needs sophisticated computing infrastructure. Cloud computing resolves this

    issue effectively by enabling access to the required infrastructure. Apart from this, secured

    application services on the cloud, to such data, can allow visibility of information from anywhere and

    everywhere. Accessing information dealing with land records, demography associated like UIDAI,

    health associated, tax records, etc., are some of the areas where cloud computing can bring far

    reaching reforms.

    Cloud computing in academia has been confined to a few isolated groups. Research on computing

    has been pursued at the Indian Institute of Science both in the Computer Aided Design Laboratory

    and the Grid Applications Research Laboratory. The computer services centre of IIT Delhi provides a

    cloud for scientific and high performance computing (HPC) usage of faculty of the Institute. The

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    cloud is implemented using 192 processors and virtualizes computing, storage and network

    resources. It also has provision for automatically switching off nodes during lean periods and

    switching on during demand, thereby maintaining high utilization. The faculty can request for a

    specific number of dedicated virtual resources with specific storage, operating system and duration

    requirements. A similar cloud computing cluster facility has been set up by Yahoo! in IIT Mumbai for

    research on web analytics by students and faculty. Many of these cloud computing projects cater to

    a specific community with limited set of objectives. It will be essential to have large scale national

    clouds catering to a large society for use in diverse areas and applications. The Centre for Design of

    Advanced Computing (CDAC) is also involved in cloud and grid computing research. In addition,

    proposals are currently underway to the planning commission to use cloud computing in a major

    way in the national Geographical Information Systems (GIS) by the National GIS Interim Group.

    Another initiative on high performance computing headed by Prof. N. Balakrishnan has also

    submitted a proposal to the planning commission which will use large scale cloud for high

    performance computing with infrastructure as a service (IaaS) and for applications with software as

    a service (SaaS) model.

    A complete list of all Indian research groups is listed in the Appendix A.

    Appendix - A

    Indian Academic Organisations involved in Cloud Computing

    IISc-Bangalore: Dr. J. Lakshmi/Prof. S.K. Nandyhttp://www.serc.iisc.ernet.in/cadl/

    IISc-Bangalore: Prof. Sathish S. Vadhiyar http://www.serc.iisc.ernet.in/garl/

    IIT-Mumbai: Prof. Umesh Bellurhttp://www.cse.iitb.ac.in/~umesh/

    IIT-Delhi: Dr. Sourav Bansalhttp://www.cse.iitd.ernet.in/~sbansal/

    IIT-Guwahati:Dr. Diganta Goswamihttp://www.iitg.ernet.in/dgoswami/

    IIIT-Hyderabad: Search and Information Extraction Lab LTRC, IIIT-Hyderabad

    http://search.iiit.ac.in/cloud-computing

    IIT-GandhiNagar; NIT Surat: Prof. Dhiren R. Patelhttp://www.iitgn.ac.in/faculty/comp/dhiren.htm

    Indian Research Organisations involved in Cloud Computing

    CDAC, Hyderabad and CDAC, Bangalore: http://www.cdac.in/

    In addition, proposals are currently underway to the planning commission to use cloud computing in

    a major way in the national Geographical Information Systems (GIS) by the National GIS Interim

    Group. Another initiative on high performance computing headed by Prof. N. Balakrishnan has also

    submitted a proposal to the planning commission which will use large scale cloud for high

    performance computing with infrastructure as a service (IaaS) and for applications with software as

    a service (SaaS) model.

    http://www.serc.iisc.ernet.in/cadl/http://www.serc.iisc.ernet.in/cadl/http://www.serc.iisc.ernet.in/cadl/http://www.serc.iisc.ernet.in/cadl/http://www.serc.iisc.ernet.in/cadl/http://www.cse.iitb.ac.in/~umesh/http://www.cse.iitb.ac.in/~umesh/http://www.cse.iitb.ac.in/~umesh/http://www.cse.iitd.ernet.in/~sbansal/http://www.cse.iitd.ernet.in/~sbansal/http://www.cse.iitd.ernet.in/~sbansal/http://www.iitg.ernet.in/dgoswami/http://www.iitg.ernet.in/dgoswami/http://www.iitg.ernet.in/dgoswami/http://search.iiit.ac.in/cloud-computinghttp://search.iiit.ac.in/cloud-computinghttp://www.iitgn.ac.in/faculty/comp/dhiren.htmhttp://www.iitgn.ac.in/faculty/comp/dhiren.htmhttp://www.iitgn.ac.in/faculty/comp/dhiren.htmhttp://www.iitgn.ac.in/faculty/comp/dhiren.htmhttp://search.iiit.ac.in/cloud-computinghttp://www.iitg.ernet.in/dgoswami/http://www.cse.iitd.ernet.in/~sbansal/http://www.cse.iitb.ac.in/~umesh/http://www.serc.iisc.ernet.in/cadl/http://www.serc.iisc.ernet.in/cadl/
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    Indian Commercial organisations providing cloud services

    Company Service Location RemarksAppPoint AppsOnAzure -

    PaaS Bangalore Cloud based applicationinfrastructure using Microsoft Azureas the platform. I am yet to explore

    the details.Clogeny Cloud Enabler Pune Cloud related services such as:

    Migration Deployment Planning Consulting

    CtrlS CtrlS Cloud -IaaS HyderabadOn-Demand Private Cloud. 99.995% uptime Tier 4 datacenter

    EazeWork EazeHR - SaaS EazePayroll -SaaS EazeSales -SaaS

    Noida Cloud SaaS for SMEs/SMBs.

    NetMagic

    Solutions Cloud 2.0 CloudNet CloudServe PrivateCloud

    Mumbai A front runner in theIndianIaaSspace.

    OrangeScape OrangeScapeStudio - PaaS Chennai USP - Visual PaaS.

    OrangeScape CEO Interview OrangeScape Launches into

    US Market with Persistent

    Systems Partnership 2011 TiE50 Software/Cloud

    Computing WinnersOzonetel

    Systems KooKooPaaS CTS- SaaS HyderabadIn India it has definitely a first-moveradvantage in cloud telephonyservices (CTS)

    PK4 Software Impel CRM -SaaS Bangalore USPa non-westernCRM for India. PK4 CEO Interview

    Ramco RamcoOnDemand -SaaS

    Chennai An early mover in SaaS. An ERP onthe cloud.

    http://www.appsonazure.com/http://www.appsonazure.com/http://clogeny.com/http://clogeny.com/http://www.ctrls.in/cloud-computing.htmlhttp://www.ctrls.in/cloud-computing.htmlhttp://www.eazework.com/http://www.eazework.com/http://www.netmagicsolutions.com/http://www.netmagicsolutions.com/http://www.netmagicsolutions.com/http://www.techno-pulse.com/2010/03/develop-saas-orangescape-paas-cloud.htmlhttp://www.techno-pulse.com/2010/03/develop-saas-orangescape-paas-cloud.htmlhttp://www.techno-pulse.com/2011/02/cloud-platform-orangescape-launches-us.htmlhttp://www.techno-pulse.com/2011/02/cloud-platform-orangescape-launches-us.htmlhttp://www.techno-pulse.com/2011/02/cloud-platform-orangescape-launches-us.htmlhttp://www.techno-pulse.com/2011/02/cloud-platform-orangescape-launches-us.htmlhttp://www.techno-pulse.com/2011/02/cloud-platform-orangescape-launches-us.htmlhttp://www.techno-pulse.com/2011/02/cloud-platform-orangescape-launches-us.htmlhttp://www.tie50.net/TiE50Awards/2011_View_Winners.asp?Vert=Softwarehttp://www.tie50.net/TiE50Awards/2011_View_Winners.asp?Vert=Softwarehttp://www.tie50.net/TiE50Awards/2011_View_Winners.asp?Vert=Softwarehttp://www.tie50.net/TiE50Awards/2011_View_Winners.asp?Vert=Softwarehttp://www.tie50.net/TiE50Awards/2011_View_Winners.asp?Vert=Softwarehttp://www.ozonetel.com/http://www.ozonetel.com/http://www.ozonetel.com/http://www.techno-pulse.com/2010/04/cloud-ondemand-saas-impel-crm-india.htmlhttp://www.techno-pulse.com/2010/04/cloud-ondemand-saas-impel-crm-india.htmlhttp://www.ramcoondemand.com/http://www.ramcoondemand.com/http://www.ramcoondemand.com/http://www.techno-pulse.com/2010/04/cloud-ondemand-saas-impel-crm-india.htmlhttp://www.ozonetel.com/http://www.ozonetel.com/http://www.tie50.net/TiE50Awards/2011_View_Winners.asp?Vert=Softwarehttp://www.tie50.net/TiE50Awards/2011_View_Winners.asp?Vert=Softwarehttp://www.techno-pulse.com/2011/02/cloud-platform-orangescape-launches-us.htmlhttp://www.techno-pulse.com/2011/02/cloud-platform-orangescape-launches-us.htmlhttp://www.techno-pulse.com/2011/02/cloud-platform-orangescape-launches-us.htmlhttp://www.techno-pulse.com/2010/03/develop-saas-orangescape-paas-cloud.htmlhttp://www.netmagicsolutions.com/http://www.netmagicsolutions.com/http://www.eazework.com/http://www.ctrls.in/cloud-computing.htmlhttp://clogeny.com/http://www.appsonazure.com/
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    Remindo Remindo - SaaS Mumbai Your company branded official socialmedia tool in cloud (Still in Beta, free

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