Cloudy with a Chance of ERP Is Cloud just a thing? · Cloudy with a Chance of ERP Is Cloud just a...

Cloudy with a Chance of ERPIs Cloud just a "thing"?

Colin DawesChief Technology OfficeSyntaxMONTREAL ● BOSTON ● TORONTO ● NEW [email protected]

@SyntaxCTO

Simon StreeterDirector, Applications SupportFirst Capital Asset Management [email protected]

6/22/2016 2BOSTON | MONTREAL | NEW YORK | TORONTO | www.syntax.com

Abstract• What is Cloud and why is everyone talking about it? Why should I

outsource the management of my systems?

• In this session we will look at the IT trends and clarify cloud definitions,what they mean, which ones are applicable to EnterpriseOne and moreimportantly which ones are not.

• We will also example the reasons behind the general movement towardsCloud and Managed Services, examine opportunities for all to survive thistrend and speak to amazing opportunities this presents for IT professional.

• In this session we will hear from Simon Streeter from First Capital Realty onwhy they have chosen to follow Gartner, outsource and focus on corebusiness.


Agenda• Information Technology Evolution• About First Capital Realty (FCR)• The History of JD Edwards at FCR• Cloud Computing• FCR in the Cloud• Question & Answers


Information Technology Evolution


Consumerization of IT


Social


Mobile Computing




Computing Paradigm EvolutionThe Cloud is the new Utility


Computing Paradigm Evolution

The Cloud is the new Utility


Cloud is the next step in the computingparadigm evolutionary tree & enabler of …

• Consumerization of IT

• Social

• Mobile Computing

• The Internet of Things (IoT)

• Big Data & Analytics


About First Capital Realty


First Capital Realty• One of Canada’s largest owners, developers and managers of

grocery anchored, retail-focused urban properties

• Real estate investments, valued at $8.3 billion

• 160 properties

• 23.7 million square feet (24.8 million at 100%)


The History of JD Edwards at FCR


JD Edwards at FCRDATE ACTIVITY

2008 Implement EnterpriseOne 8.12• Limited deployment of select modulesFCR was a landlord only and did not do property management(outsourced)

2010 Upgrade to EnterpriseOne 9.0• EnterpriseOne used mainly for GL, AR and AP (with PO’s)• Created home grown “Web Apps” for real estate best practices

(budget, forecast, reporting, property info, deal workflow)• 12 Full-time developers

FCR internalized property management



2010 Movement of FCR infrastructure to Co-Location / Cloud (IaaS)• Separate vendors managing infrastructure and ERP• EnterpriseOne 9.0 performance issues and finger pointing• Re-purposed newly purchased infrastructure for DR in Calgary

2015 New Chief Information Officer (CIO)2015 Upgrade to Tools 9.1.5 (EnterpriseOne 9.0)2015 Selected Syntax as the go forward partner for CNC Managed Services

• Existing EnterpriseOne 9.0 System optimized and tuned



2015 Re-implementation of EnterpriseOne• EnterpriseOne 9.2 with Tools 9.2.0.3• Change the Chart of Accounts (large reduction in COA)• Replace home grown Web Apps with native EnterpriseOne

functionality and other “off the shelf” software solutions2015 Selection of in the Syntax Enterprise Cloud (PaaS) for hosting

• FCR to switch the model to “whoever manages the applicationalso hosts the application”

2015 Selection of Syntax for Application Managed Services (AMS)2016 Go-Live on EnterpriseOne 9.2 with Tools 9.2.0.3 (Planned)


JD Edwards at FCRFINANCIAL MANAGEMENT: General Ledgerä Expense ManagementäCash Managementä Accounts Payableä Fixed Asset AccountingäAccounts Receivableä Advanced Cost Accountingä Financial ReportingäFinancial Planning and Budgeting

ANALYTICS: Analyticsä Enterprise Performance Management

HUMAN CAPITAL MANAGEMENT: HCM Foundationä Human Resourcesä Time andLaborä Payrollä Employee & Manager Self-Serviceä eRecruit

CUSTOMER RELATIONSHIP MANAGEMENT: CRM FoundationäMobile Salesä Sales Order Managementä Demand Consensusä Sales ForceAutomationä Advanced Pricingä Agreement Managementä Configuratorä ProductVariantsäMulti-Channel Supportä Solution Advisorä Case ManagementäCustomer Self-Serviceä Branch Scripting

CAPITAL ASSET MANAGEMENT: Work Order Managementä Resource AssignmentsäEquipment Cost Analysisä Condition Based Maintenance

TOOLS AND TECHNOLOGY: Toolsä Oracle Technology FoundationäIBM Technology Foundation


JD Edwards at FCRMANUFACTURING: Demand Flow® Manufacturingä Plant Manager’s DashboardäManufacturing Management (PDM, ETO, Shop Floor)ä Requirements PlanningäQuality Mgmtä Blend Managementä Configurator

SUPPLY CHAIN PLANNING:ä Production Distribution & Planningä Supply Planning &Vehicle Loadingä Production SchedulingäDemand Forecastingä Sales & OperationsPlanningä Demand Consensusä Order Promisingä Advanced Forecast ModelingäSupply Chain Business ModeleräStrategic Network Optimization

SUPPLY CHAIN EXECUTION:ä Transportation Managementä Inventory ManagementäWarehouse Managementä Advanced Stock ValuationäBulk Stock Inventoryä RFID Processorä Demand Scheduling Execution

SUPPLY MANAGEMENT: Buyer Workspaceä Agreement Managementä Procurement& Subcontract Managementä Supplier Self-ServiceäOperational Sourcingä Requisition Self-ServiceäGrower Managementä Grower Pricing & Payments

REAL ESTATE AND HOME CONSTRUCTION: Real Estate Managementä Real EstateAnalyticsä Advanced Real Estate Forecastingä Homebuilder

PROJECT MANAGEMENT: Project Costingä Change ManagementäContract and Service Billing


Cloud Computing


Cloud Advantages


Cloud Disadvantages• Control

• Information Security• more breaches locally than in the cloud

• Compliance / Privacy• HIPPA, USA Patriot Act, Canada ACT

• Where can data legally be stored?

• Capability

• Contracts and Lock-Ins


Cloud Computing Definition


Cloud Deployment ModelsPrivate, Public or Hybrid Cloud


Cloud Deployment Model


Cloud Service ModelsIaaS, PaaS or SaaS


Infrastructure - On Premise or Hosted

28


Managed Services and/or Cloud Hosted

29


Cloud Choices for JD Edwards EnterpriseOneRange of options for JD Edwards customers on the Syntax Enterprise Cloud

Customer

Customer

Customer

Customer

Yes

On PremiseCustomerManaged

Customer

Customer

Customer

Yes

On PremiseSyntax Remote

Managed

Customer

Customer

Customer

Yes

Syntax EnterpriseCloud (IaaS)

Syntax Managed

Yes - BPS

Syntax EnterpriseCloud (SaaS)

Change Control

Software License

Application Management

Hosting Location

CNC Management

JD Edwards CompleteERP Suite

Customer Managed Hosted & Managed

Customer

Customer

Yes - BPS

Syntax EnterpriseCloud (SaaS)

Customer

Customer


FCR in the Cloud


FCR in the Cloud


FCR – Before Cloud

• All systems hosted at Colocation / Cloud• Citrix Centric environment with 99% terminal only access

for EnterpriseOne, Office, Email, etc.

• ERP Performance Issues & Finger Pointing

• FCR to switch the model to “whoever manages theapplication also hosts the application”• No more finger pointing


FCR – Cloud Migration• New EnterpriseOne 9.2 Environment Built & Tested

• Selective data conversion from E9.0 to E9.2

• Reporting via Insight required custom solution• Reporting & BI performance is best when data is close to the

application

• FCR had a large Insight (Hubble) installation across 26 Citrixservers in their current co-location / cloud

• How do you maintain performance if the data is elsewhere?


FCR – Cloud Migration…• Options were (1) Move everything, (2) Move nothing and

continue with co-location / cloud (3) Devise anothersolution

• Solution is to leverage SQL Server Native Replication toreplicate data from the Syntax Cloud back to the current co-location / cloud.

• Achieves FCR objective of “whoever owns also manages”

• Simplifies project and maintains timelines

• Reporting performance maintained (vs WAN)


FCR – Cloud Benefits

• Incident Mgmt, SLA’s & KPI’s

• Syntax Customer Success Manager -SPOC

• Bi-Weekly Status Meetings

• Syntax EnterpriseCare Reports

• Ability to Scale

• Access to Technical Expertise

• One “back to pat”


Next Steps for at FCRDATE ACTIVITY

2016 Go-Live on EnterpriseOne 9.2 in the Syntax Enterprise Cloud• Limited deployment of select modules

2016 Go-Live on ERP Extended Applications• Microsoft CRM• OneStream• Propadex (Lease Admin Team)• Real Logic• WebApps (retire)


Next Steps for at FCRDATE ACTIVITY

Future Modernizing IT Infrastructure• Terminal Based Citrix Applicationsà Rich Local Applications• IT Asset Management• Desktop Support• Exchange Serverà Office 365• Office 2013à Office 365• Sharepointà Office 365

Future Accounts Payable AutomationWork Orders for Buildings Automation


Questions?

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