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Co-Sourcing and Outsourcing of the
Internal Audit Function
Roundtable Discussion of Strategic Alternatives
October 23, 2008
Emerging role of Internal Audit
Success factors and reason to source
Internal Audit sourcing alternatives
Business Cases
About Jefferson Wells
Q & A
Today’s Discussion
Emerging Role of Internal Audit
Emerging Role of Internal Audit
CorporateGovernance
Risk Management and Strategic Planning
Base Level Internal Control Checking
Governance structure, functional committee set up, policy setting
management of business risk
andParticipate of
strategic planning
Information Protection,
accounting and operations control
Success Factors and Reasons to Source
Success Factors
“ Sourcing” Internal Audit works well when the following conditions exist:
The mission is clearly articulated and objectives are mutually agreed upon
Internal Audit is considered important
Budget constraints drive need for flexibility
Rapid changes in the business
Turnover limits in-house resources
Specialized skills are necessary
Technology enhancements drive efficiency
Geographically disbursed operations
The investment is reasonable
Teaming approach
Why Leading Organizations Are Sourcing
Allows management to focus on core competencies
To acquire needed skillsSubject matter or Systems expertiseGeographic needs
Innovative approaches
Need for flexibility regarding cost structure – variable vs. fixed cost
Lower net cost, i.e., “value for money”
Access to technology/knowledge repositories
Talent Attraction / Retention / Total Life Cycle Hiring Costs
Internal Audit Sourcing Alternatives
FullIn-House
Co-Sourcing
FullOutsourcing
Full In-House- Execution of internal audit program using only internal resources
Co-Sourcing- Outsource selected functions, divisions, geographies, and/or projects
Full Outsourcing- Delivery of all internal audit services by a third party
FullInternalStaffing
LimitedInternalStaffing
Sourcing Alternatives
Sourcing Continuum – Sourcing Alternatives
Benefits
Highest degree of control over Internal Audit functionHigh sense of organization connectivityKnowledge of the company, processes and peopleTraditional structure for Board and managementIn-house talent training groundNew hires bring new expertise
Concerns
Internal Audit not a core competencyStatic resource modelRequires high level of management time and attentionInability to own specialized resourcesIncreasing stakeholder expectationsInvestments necessary to redirect the functionContinuous recruiting, training, methodology and technology investmentsHighest “fixed cost” model
Full In-House Model
Co-Sourcing Model
Benefits
Functional control remains in-houseRapid response to needs and issuesAllows management to focus on core competenciesAccess to specialized resourcesEliminates certain recruiting, training and employment costsCost flexibility via “as needed” resources (variable vs. fixed cost)Access to service provider’s best practices and technologiesGeographic coverage with reduced travel costsOvercomes scarcity of qualified resources in the marketAbility to terminate the relationship
Concerns
Provider’s organization and industry knowledgePossible poor cultural fitShift from managing a department to managing a relationshipDependent upon strong Chief Internal Audit ExecutiveStaff continuityCertain overhead and support costs remain
Benefits
Highly cost-effective optionAllows management to focus on core competenciesProvider “owns” human resourcesProvider is responsible for day-to-day administration of the function and executionClient controls risk assessment and audit planCost and skill set flexibilityHighly specialized skill sets on as-needed basisGlobal resource poolState of the art technology/ knowledge sharing
Concerns
Comfort level of Board of DirectorsKnowledge of organization and industryPossible poor cultural fitManagement must “own” all strategic decisionsInternal Audit may have less in-house linkageModel may need to be adjusted to provide a source of executive talentDifficulty in re-establishing in-house function
Full Outsourcing Model
Business Cases
Our Success Stories
Client background Needs We provided & the Results
A NASDAQ listed company specializing in the production of precision metal with annual turnover of US$421 million.
The client required a co-sourcing audit arrangement to execute their Asia-Pacific Audit Program. They were experiencing high levels of staff turn-over and high costs associated with the recruitment, retention and training of IA staff.
Co-sourcing IA structure where Jefferson Wells assists in planning and supports the execution of Asia-pacific audit program. We provided experienced auditors to supplement the audit team to perform both IA and SOX audits. This allowed the company to better retain the current audit staffing levels while minimizing on-going audit costs.
A NYSE listed company specializing in filtration, separations and purifications technology with annual turnover of US$2.6 billion
The group outsource its SOX testing to Jefferson Wells on a global basis. In Asia, Hong Kong Office is responsible for the SOX testing in Japan.
The Hong Kong Office team up with the colleagues of our Japan Office and we conduct the testing in a timely and professional manner.
With the participation of our native Japanese speaking team member, the language barrier between the local client and audit team is avoided.
Our Success Stories
Client background Needs We provided & the Results
An innovate Fortune 500 specialty chemical company with manufacturing facilities in 20 countries and annual turnover of US$4 billion
Following an acquisition, the client found it lacked the right kind of internal audit resources to meet the needs of its newly expanded organization, specifically, the professional with sufficient domestic and international knowledge and expertise to employ a risk-based internal audit approach and methodology across the organization.
We developed and implemented a risk-based internal audit strategy, which provided assurance to the company’s Audit Committee and Board of Directors on the adequacy of internal controls in existing and new business units.
With the implementation of new risk-based internal control strategy and methodology, the client’s internal audit department now has a balanced approach to SOX compliance and a proven process for performing internal audits in a period of significant growth.
About Jefferson Wells
About Jefferson Wells
Founded in 1995 as Audit Force, to be credible alternative to Big 6 firms for Internal Audit Services
Name changed to Jefferson Wells in 1999. Initial concept expanded to include Finance and Accounting, Technology Risk Management, and Tax
Company acquired by Manpower in 2001, to be run as a wholly owned subsidiary
At present, 2500+ professionals based out of 54 offices located in 9 countries around the world.
Average experience level is almost 18 years; minimum experience level is 5 years
To date, we have served more than 4700 clients (including 50% of Fortune500) and performed work in 30+ countries
About Jefferson Wells Asia
Hong Kong office was set up in 2007 as regional hub
Current client engagements include locations in Hong Kong, China, South Korea and Japan
Regional industry experience include banking, insurance, high-tech, professional services, automotive, manufacturing, consumer products
Main focus in Finance Operations and Internal Audit & Controls Solutions
Existing capabilities include, but not limited to, the following:– Internal Audit Outsource/Co-source– Contract compliance & cost recovery audits– SOX compliance – Regulatory compliance– Policies & procedures development – Financial process improvement– Shared services center– Interim professional– Investment accounting– Project management – Accounts reconciliation
Jefferson Wells Model
No attestation work – avoids conflicts of interest
Hire only Experienced Professionals – no trainees– Salaried Professionals with deep industry and/or public accounting
backgrounds– Extensive skill sets and cross-functional abilities
High Value Proposition– Flat, local, team based business model with no partnership overhead– Highly competitive rates representing superior “value for money”– Enterprise wide sharing of knowledge/best practices
Focus on client needs – and client success
Results-Driven– Executing on our business model leads to positive references and
additional business opportunities
Questions/Discussion