Collaboration Portal Pilot Project

Peter ClareSenior Project Manager

Benjamin Cowell Community Facilitator

Kate Harrington Information Management Project Manager

NSW Government Chief Information Office

Scope

• CIO Executive Council endorsed project to “..test collaboration in a controlled environment and provide feedback on deploying collaboration tools across agencies”

• Pilot project running from May to December 2009

• Pilot utilising Microsoft SharePoint software, supported by NSW BusinessLink

• Review points in July and December 2009

Drivers

• Integration across government

• Consistent collaboration and sharing practices

• Retain knowledge in the sector

• Understand what information exists, who has it and how to get it

• Agreed, systematic ways of handling information

• Improved procurement practices

Pilot Communities

• Guardianship Services Domain

• Enterprise Architecture

• Collaborative Government Services Program Board

• Housing (BusinessLink)

• Information Asset Management Systems (IAMS)

• Information Management (IM)

KM for IM – the story so far & lessons learnt

IAMS Community of Practice

• Why we want one

• What we have

• Where we are heading

• Who’s on board

• How GCIO supports the Community

• When it is available

• Implementing, maintaining, enhancing and extending IAMS represents 84% of TCO

• Capturing and sharing knowledge of projects, vendors, usage can achieve savings

• Do one project many times

• Demand aggregation opportunities

• Document library

• Blogs

• Discussion lists

• Calendars

• Task lists

• Wiki

• Announcements

• Links

• And more…

• Setting direction the portal – terms of reference

• Review point in July 09 – functionality

• Recruitment drive – now!

Core KRC Leadership Team:

• State Records

• RTA

• ServiceFirst

• NSW Fire Brigades

• Commerce

• Corrective Services

• GCIO

• Lands

• Legal Aid

• Software and infrastructure project management

• IAMS site support

• Knowledge management support

IAMS Community of Practice – a preview

IM Community Home Page

• Summarises major portal content

• “One-stop shop”

Discussion Board

• Area to discuss IM practice

• Topics developed from workshops

• Community can create new topics

Community Blog

• News and events

• All community members can post to the blog

Successes and Lessons wiki

• Success stories

• Failure stories (“Lessons”, for the failure-allergic)

• Very basic wiki functionality

Events Calendar

• Community-maintained events calendar

• Includes discussion areas connected to the topic to “pre-meet”

Other features

Research material on

topicsSurveys

Document repositories

Your input

• Join the pilot – fill out the access request form outside

• Shape development

• Share experience

Email contact:

peter.clare@commerce.nsw.gov.au

benjamin.cowell@commerce.nsw.gov.au

kate.harrington@commerce.nsw.gov.au