Colombo - piac.com.pkERM-CityWise\columbo\Appendix A... · Ticket Office Manager M H Hamit C:...

$Page 1: Colombo - piac.com.pkERM-CityWise\columbo\Appendix A... · Ticket Office Manager M H Hamit C: +94.77.1068304 ... E-Mail: ajithf@srilankan.aero Address: Support Sri Lankan Airlines$
Colombo (ERP/SEP/CMB/350/11)

Appendix “A”

Page 1

Station Emergency Plan

STATION RESOURCES & CONTACT NUMBERS

Revision 00

August 2011

At the time of emergency, download / print an updated contact list from the link: http://www.piac.com.pk/erp/Stationwise.ERP.asp

Controlled Document – Do not reproduce without permission

2.1 STATION EMERGENCY CENTRES

S. No. Location / Item Area / Location Contacts with Country & City

Code (+94.11)

2.1.1 Station Emergency Coordination Room (Airport)

Former Control Tower

O: +94.11.2252276 +94.11.2252861 +94.11.2263002

2.1.2 Survivor Reception Centre (Airside)

Gate 4 O: +94.11.2252861 Ext. 4909

2.1.3 Crew Reception Centre (Airside)

Araliya Lounge / O: +94.199335555 /3174

2.1.4 Passenger Re-union Area (Airport)

Near Alcs(Airlanka Catering Services) Restaurant

-

2.1.5 Relatives & Meeters Centre

Alcs Restaurant Ext. 4943

2.1.6 Volunteers Reporting Area

Security Admin O: +94.112263814

2.1.7 Survivor Reception Centre (Landside / Hotel)

Good Wood Plaza Hotel

O: +94.11.2252861 Ext. 4909

2.1.8

Crew Reception Centre (Land Station / Hotel)


2.1.9 Family Assistance Centre


-

2.1.10 Town Emergency Coordination Room

GSA Office – Colombo - 03

O: +94.11.2576781


Appendix “A”

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2.2 STATION EMERGENCY TEAM

S. No. Location / Item Contact Person’s

Name Contacts with Country & City

Code (+94.11)

2.2.1 Country Manager Aqueel Siddiqui

C: +94.773.656343 O: +94.11.2573512 F: +94.11.2576880 R: +94.11.2575797 E-Mail: [email protected] Address: No. 320, R. A. De Mel Mawatha, Colombo - 03

2.2.2 Station Manager T. Upali A. Fernando

C: +94.771068301 O: +94.11.2576795 F: +94.11.2576880 R: +94.11.2653880 E-Mail: [email protected] Address: No. 320, R. A. De Mel Mawatha, Colombo - 03

2.2.3 Operations Manager / Officer Where Applicable

T. T. Karl D. Fernando

C: +94.774316765 O: +94.11.2576795 F: +94.11.2576880 R: +94.602112434 E-Mail: [email protected] Address: No. 320, R. A. De Mel Mawatha, Colombo - 03

2.2.4 Engineering Manager / Representative

N/A

C: xxx O: xxx R: xxx F: xxx E-Mail: xxx

2.2.5 Pax Sales Manager Mohamed Latheef


2.2.6 Ticket Office Manager

M H Hamit



Appendix “A”

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August 2011



2.2.7 HR Manager N/A


2.2.8 Finance Manager N/A


2.2.9 Cargo Manager Mr.U Ananda Wijesinghe

C: +94.77-1068305 O: +94.11.2576795 F: +94.11.2576880 R: 0114402676 E-Mail: [email protected] Address: No. 320, R. A. De Mel Mawatha, Colombo - 03

2.2.10 Security Manager / Officer

N/A


2.2.11 Public Relation Rep. N/A


2.2.12 Volunteers’ Coordinator

P. R. Dhammika Muthukumarna

C: +94.77-1068302 O: +94.11.2576795 F: +94.11.2576880 R: +94.77-9745130 E-Mail: [email protected] Address: No. 320, R. A. De Mel Mawatha, Colombo - 03

2.2.13 Ground Handling Agent / Representative

Ajith Fernando

C: +94.759505500 O: +94.19.7332310 R: xxx F: xxx E-Mail: [email protected] Address: Support Sri Lankan Airlines Ltd, BIA, Katunayake


Appendix “A”

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August 2011



2.3 HELPING STATIONS



Code (+94.11)

2.3.1 Helping / Nearest PIA Station-1

Mumbai, India

O: +91.22.22021512 +91.22.22021372 F: +91.22.22842933 E-Mail: [email protected] Address: 44/45, Wing 'B', Mittal Tower, Nariman Point,Mumbai - 400 021

2.3.2 Helping / Nearest PIA Station-2

Delhi, India

O: +91.11.23737791/92/94 F: +91.11.23737796 Address: P.I.A Booking Office, Room No. 519-520, 5th floor Narain Manzil,23, Barakhamba Road, New Delhi-110001


Appendix “A”

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August 2011



2.4 CIVIL AVIATION / AIRPORT AUTHORITIES



Code (+94.11)

2.4.1 Civil Aviation Authority

O: +94.11.2440231 E-Mail: [email protected] Address: No. 4, Hunupitiya Road, Colombo - 02

2.4.2 Emergency Operation Center (EOC)

O: +94.11.2252020 R: +94.77.7701502 E-Mail: [email protected] Address: Airport & Aviation Services (SL) Ltd, BIA, Katunayake

2.4.3 Airport Manager

O: +94.11.2252020 R: +94.77.7701502 E-Mail: [email protected] Address: Airport & Aviation Services (SL) Ltd, BIA, Katunayake

2.4.4 Air Traffic Control O: +94.11.2264200 E-Mail: [email protected]

2.4.5 Airport Fire & Rescue O: +94.11.2252112 E-Mail: [email protected]

2.4.6 Airport Ambulance O: +94.11.2254852 E-Mail: [email protected]

2.4.7 Airport Security O: +94.11.2251423 E-Mail: [email protected]

2.4.8 Immigration Asst. Controller Post Immigration

O: +94.11.5329390 F: +94.77.2940205

2.4.9 Customs O: +94.11.2252086 F: +94.71.4729270 E-Mail: [email protected]

2.4.10 Airport Media Centre

O: +94.11.2259394 F: +94.77.7327634 E-Mail: [email protected]

2.4.11

Airport Emergency Call Centre

AASL Supervisor

O: +94.11.225286 Ext. 3440 / 3448 / 9 E-Mail: [email protected]


Appendix “A”

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2.5 TRANSPORTATION /CAB SERVICES/COACH SERVICES/BUS SERVICES



Code (+94.11)

2.5.1 Buses

O: +94.11.2738995 +94.11.2716471-22 +94.11.2717854 F: +94.11.2732994 E-Mail: [email protected] Address: P. O. Box 11, Dehiwala

2.5.2 Helicopters Air Force

O: +94.11.2441044 +94.11.2495495 E-Mail: [email protected] Address: P. O. Box. 594, Colombo - 02

2.5.3 Heavy Wreckage / Debris Removal Equipment

IATS O: xxx


Appendix “A”

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2.6. HOSPITAL & MEDICAL DOCTORS / MORGUES/POISON CONTROL UNIT



Code (+94.11)

2.6.1 Hospitals

Negombo Hospital O: +94.31.2222261

Ragama Hospital O: +94.31.2223181 Address: Ragama, North Colombo - 029592614

2.6.2 Poison Control Centres

Food and Beverage Inspector

O: +94.11.2263951 Address: Ministry of health, Office at Cargo Terminal, Katunayake

2.6.3 Radiation Incident Responders

O: +94.11.2533427-8 E-Mail: [email protected] Address: 60/260, Base Line Road, Orugodawatta, Wallampitiya, Sri Lanka

2.6.4 Chemical Incident Responders

Food and Beverage Inspector

O: +94.11.2263951 Address: Ministry of health, Office at Cargo Terminal, Katunayake

2.6.5 Environmental Agency

Central Environment Authority

O: +94.11.7877277 +94.11.2888999 E-Mail: [email protected] Address: No. 104, Denzil Kobbekaduwa Mawatha, Battaramulla

2.6.6 PIA Doctors O: xxx

2.6.7 Doctors O: xxx

2.6.8 Psychiatrists O: xxx

2.6.9 Psychologists / Psychotrauma Specialists

O: xxx


Appendix “A”

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August 2011



2.7 FAMILY SUPPORT AGENCIES



Code (+94.11)

2.7.1 Welfare Centers Sumithrayo Colombo

O: +94.11.2692909 +94.11.2696666 +94.11.2683555 E-Mail: [email protected] Address: 60B, Horton Place, Colombo-07

2.7.2 Humanitarian Agencies Red Crescent / Cross

Red Cross

O: +94.11.2691095 F: +94.11.2695434 Address: 307, T. B. Jaya Mawatha, Colombo - 10

2.7.3 Mortuary

Negombo Hospital O: +94.31.2222261

Ragama Hospital O: +94.31.2223181 Address: Ragama, North Colombo - 029592614

2.7.4 Funeral Home / Morgues

AF Raymond

O: +94.11.2683226 +94.11.2693737 +94.11.2693738 F: +94.11.2685632 E-Mail: [email protected] Address: 115, D. S. Senanayake Mawatha, Colombo - 08

2.7.5 Coffin Box, Bags and Cloth Suppliers

AF Raymond

O: +94.11.2683226 +94.11.2693737 +94.11.2693738 F: +94.11.2685632 E-Mail: [email protected] Address: 115, D. S. Senanayake Mawatha, Colombo - 08

2.7.6 Photographers / Movie Makers

O: xxx Address: 696, Maradana Road, Colombo - 10


Appendix “A”

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Revision 00

August 2011



2.8 CIVIL ADMINISTRATION / ARMED FORCES



Code (+94.11)

2.8.1 Local Administration Air force

O: +94.11.2251423 E-Mail: [email protected] Address: Civil Aviation Authority, No. 64, Galle Road, Colombo - 03

2.8.2 Local Agencies

Town Fire Brigade

O: xxx Address: Negombo Urban Council Fire Brigade – 031 2222275 and Colombo Fire Brigade – +94.11.2431353

Town Police

O: +94.11.2251475 F: +94.71.9700517 Address: Airport Police, Katunayake

Gas O: xxx

Electricity

O: +94.11.2329894 +94.11.2324471-8 Address: No. 50, Chittampalam A. Gardiner Mawatha, P. O. Box. 540, Colombo – 02

Flight Enquiry O: +94.11.2252020 E-Mail: [email protected]

Railway Inquiry O: +94.11.2252271 Address: Railway Station, Katunayake

Telephone Inquiry

O: +94.11.2252861-5 E-Mail: [email protected] Address: Telephone Exchange Katunayake

Civil Defence – Ministry Of Defence

O: +94.11.2430860/69 E-Mail: [email protected] Address: 15/5, Baladaksha Mawatha, Colombo - 03

Bomb Disposal-Air Force

O: +94.11.2441044 Ext. 2388 +94.11.2264282 +94.11.2495495 F: +94.11.2495495 Address: Air force Head Quarters, P. O. Box. 594, Colombo - 02


Appendix “A”

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2.8.3 Armed Forces Assistance

Army Commandos O: +94.11.2264282 Address: BIA, Katunayake

2.8.4 Coast Guards Naval Headquarters

O: xxx F: +94.11.2542530 E-Mail: [email protected] / [email protected]

2.9 EMBASSIES / AIRLINES



Code (+94.11)

2.9.1 Embassies

Pakistani Embassy in Colombo High Commissioner First Secretary

O: +94.11.2697939 +94.11.2696301-2 F: +94.11.2695780 +94.11.2685635 E-Mail: [email protected] Address: 211, De Saram Place, Colombo - 10

2.9.2 Airlines All Airlines O: +94.77.7800224 E-Mail: [email protected] Address: BIA, Katunayake

2.9.3 Couriers & Cargo DHL

O: +94.11.2304304 E-Mail: [email protected] Address:148, Vauxhall Street, Colombo - 02


Appendix “A”

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Revision 00

August 2011



2.10 LOCAL INFORMATION

S. No. Description Information

2.10.1 Local Time GMT + 0530

2.10.2 Temperatures JAN-MAR

25°C APR-JUN

32°C JUL-SEP

32°C OCT-DEC

25°C

2.10.3 Clothing Required

2.10.4 Electrical Voltage 240 V

2.10.5 Electrical Plug Type Square & PIN Type

2.10.6 Visa Requirements Visa on arrival

2.10.7 Inoculation Requirements

Presently not available

2.10.8 Banks / Financial Institutions (Those in business with PIA)

Habib Bank

2.10.9 Banking Hours 0900 – 1500 Hrs


Appendix “A”

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Revision 00

August 2011



2.11 CONTACTS OF EMERGENCY RESPONSE CENTRE (ERC) – KARACHI (Country/City Code +92.21)

Emergency Response Planning (ERP) Team

Capt. Syed Adnan Haris Chief Pilot CS&QA / Emergency Director

C ell No +92.321.2484905

Tel Off +92.21.99044484, 34573718

Tel Home xxx

Fax No +92.21.99242322

Telex KHIOFPK

E-Mail [email protected]

Tariq Moen Deputy General Manager ERP

Cell No +92.323.7423722

Tel Off +92.21.99044890, 99242232

Tel Home +92.21.34969813

Fax No +92.21.99242258

Telex KHIERPK


Manager Family Assistance

Cell No +92.322.7423723

Tel Off +92.21.99044376

Tel Home xxx

Fax No +92.21.99242258

E-Mail xxx

Sajid Qayyum Asstt. Manager Family Assistance

Cell No +92.322.7423724

Tel Off +92.21.99044394

Tel Home +92.21.34974614

Fax No +92.21.99242258


Khursheed Ahmed Khan Sr. ERP Officer

Cell No +92.322.7423725

Tel Off +92.21.99044862

Tel Home +92.21.34400788

Fax No +92.21.99242258


Ayesha Ambreen ERP Officer

Tel Off +92.21.99043481

Fax No +92.21.99242258



Appendix “A”

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2.11. CONTACTS OF EMERGENCY RESPONSE CENTRE (ERC) – KARACHI

(+92.21)

LOCATION SEC EXT DIRECT FAX E-MAIL/ SITA

ERC/OPS ROOM ERP 99044372 [email protected]

ERC/OPS ROOM ERP 99242232









ERC/SR. EXECUTIVE INT COM ERP 38

ERC/JTC INTER COM ERP 288

ERC/EMERGENCY CALL CENTER ERP 99242360




ERC /COMMUNICATIONS ROOM 44273 99242258 99242259 (In coming)

[email protected] SITA: KHIERPK

ERC/EMERGENCY CALL CENTER ERP 99242229 For Incoming Calls by PIA Field Team Members





ERC/MEDIA ROOM ERP 43481

ERC/MEDIA ROOM ERP 99242108 99242260

H.O Extension of ERC

44 ERC (44372)

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