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Comarch ECOD Tracker Electronic document transfer control in ECOD
Comarch ECOD Tracker
Electronic document transfer control in ECOD
Introduction of electronic data exchange between
your company and your partners is the first step
to gain a number of benefits resulting from the
automatization and optimization of processes.
To make the cooperation of the businesses even
closer, Comarch ECOD prepared a tool for detailed
monitoring of the data transfer, which provides the
exact information about your documents within
the EDI network.ECOD for Manufacturers
COMARCH ECOD - is the biggest provider of Electronic
Data Interchange (EDI) and Sales Force Automation
(SFA) solutions in Central and Eastern Europe. ECOD
is a comprehensive B2B platform which gathers to-
gether a community of 10,000 clients from 28 coun-
tries from various business sectors, such as: FMCG,
DYI, logistics, electro-technical and pharmaceutical.
Since 2000 we have been actively operating on the
Central and Eastern European markets. At the begin-
ning of 2009 we also launched the Comarch ECOD
platform in China and Vietnam.
Thanks to our services, your company gains the abil-
ity for broad and multidimensional cooperation with
business partners from all over the world.
The Comarch ECOD platform provides, among oth-
er things:
• Comprehensive implementation of Electronic Data
Interchange projects according to the top worldwide
standards of GS1 and ECR (Efficient Consumer
Response) – Comarch ECOD Operator
• Archiving of electronic documents and e-invoices in
accordance with local law requirements – Comarch
ECOD Archive
• Management of product catalog with full integra-
tion of the worldwide GDSN network (Global Data
Synchronization Network) – ECOD SA2 Products
• Circulation control of returnable packaging – Co-
march ECOD Packaging
• Detailed data exchange monitoring in B2B relations
– Comarch ECOD Tracker
• Detailed reporting and analyses of data from busi-
ness and logistics electronic documents – Comarch
ECOD Central Reports
• Advanced technology for the management of inven-
tory – Comarch ECOD VMI
• Comprehensive sales support for mobile sales
representatives – Comarch ECOD Agent
• Integration with hundreds of distributors as well
as reporting in traditional distribution channels
– Comarch ECOD Distribution and Comarch ECOD
Business Portal.
The Comarch ECOD platform is used by companies
such as Metro Group, Auchan, Carrefour, Praktiker,
Carlsberg, Coca-Cola, GlaxoSmithKline Consumer
Healthcare as well as many others.
Who we are
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Comarch ECOD Tracker is a module of the Comarch
ECOD platform, which enables current control of elec-
tronic document movement between business part-
ners. The application is geared towards every par-
ticipant of Electronic Data Interchange who would
like to gain full access to information about docu-
ments: if the sent or received documents are cor-
rect, on which level of processing it is currently on
or what the reason is for a possible error. Comarch
ECOD Tracker is therefore useful and is a perfect tool
both for retail networks, producers, distributors and
logistic companies.
After logging into a dedicated web site, the customer
has direct access to all document statuses (orders,
invoices, dispatch advices, sales reports, etc.) as well
as information about their processing.
Comarch ECOD Tracker for you
Comarch ECOD Tracker - documents’ status”
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Comarch ECOD Tracker:
• enables obtaining complete information about the
correctness of documents
• enables control of crucial data
• helps facilitate fast reaction when information about
a specific document is needed quickly
Benefits of Comarch ECOD Tracker
Comarch ECOD Tracker – functioning diagram
• makes logistic processes more efficient
• reduces direct contact with customers related to
“document searching”
• improves communication between business
partners.
How does Comarch ECOD Tracker work
The Comarch ECOD Platform registers the current sta-
tus of a given document during transmission. As a re-
sult, it is possible to get information such as:
• sending of a document by sender
• receiving a document through the Comarch ECOD
Platform
• correct transformation of a document via the
Comarch ECOD Platform
• sending a document to a recipient
• receiving a document by a recipient
• and additionally obtaining information from a reci-
pient’s system, for example about the registration
of an invoice.
Business Partner Company
Electronic Documents Electronic Documents
TRACKER
Documents’ statuses
WWW application
EDI PROVIDER
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In addition, a customer has the ability to search all
documents exchanged via the Comarch ECOD Plat-
form. For more accurate and efficient searching, a
customer can select criterion by which documents
will be found, such as:
• by business partner
• by document type
• by date range
• by status
• by document number
• by document date.
ECOD Tracker - documents received
Comarch ECOD Tracker - documents’ details
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Professional Support
The comprehensive Call Center system is a support
package provided to all ECOD customers that enrich-
es Comarch’s offer still further. Comarch also provides
IT solutions and as-you-go assistance in deploying
and using them. Your employees and all of your busi-
ness partners can depend on the professional assis-
tance provided by Comarch specialists.
Call or write:
ECOD Call Center
phone: + 48 (12) 646 10 40 (Mon – Fri 7:00 – 20:00)
e-mail: [email protected]
The Comarch ECOD Call Center also delivers a set of
dedicated tools such as:
• ECOD customer relations management
• Automatic call handling
• Managing training strategies for ECOD customers
• Reporting problems
• Implementing complex connections and managing
connection plans
• Electronic Document Transmission and Mapping.
For more information visit our website:
www. services.comarch.com
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www.sErviCEs.COmarCh.COm
www.COMARCh.Eu
www.COMARCh.Pl
www.COMARCh.DE
www.COMARCh.Ru
Comarch Spółka Akcyjna with its registered seat in Kraków at Aleja Jana Pawła II 39A, entered in the National Court Register kept by the District Court
for Kraków-Śródmieście in Kraków, the 11th Commercial Division of the National Court Register under no. KRS 000057567. The share capital amounts
to 7,960,596.00 zł. The share capital was fully paid, NIP 677-00-65-406
Copyright © Comarch 2009. All Rights Reserved. No part of this document may be reproduced in any form without the prior written consent of Comarch.
Comarch reserves the right to revise this document and to make changes in the content from time to time without notice. Comarch may make
improvements and/or changes to the product(s) and/or programs described in this document any time. The trademarks and service marks of Comarch
are the exclusive property of Comarch, and may not be used without permission. All other marks are the property of their respective owners.
EN 2009-07
Comarch is a leading Central European IT business solutions provider specializing in forging business relationships that maximize customer profitability while optimizing business and operational processes. Comarch’s primary advantage lies in the vast domain of knowledge accumulated in and applied to our software products. These products incorporate highly sophisticated IT solutions for businesses in all vertical sectors. Comarch has a multinational network of offices employing over 2800 highly-experienced IT specialists in Europe, the Middle East and the Americas.
Poland Gdansk, Katowice, Krakow, Lublin, Lodz, Poznan, Szczecin, Warsaw, Wroclaw
Belgium BrusselsFrance Lille Germany Dresden,
Frankfurt/Mainlithuania VilniusPanama Panama City Russia MoscowSlovakia BratislavauAE Dubaiukraine Kiev, Lviv uSA Chicago, Miami
Comarch headquarters Al. Jana Pawla II 39 a 31-864 Krakow Poland phone: +48 12 64 61 000 fax: +48 12 64 61 100 e-mail: [email protected]
Comarch Inc. 10 W 35th Street Chicago, IL 60616 United States phone: +1 800 786 4408 fax: +1 800 684 5916 e-mail: [email protected]
Comarch Software AG Chemnitzer Str. 50 01187 Dresden Germany phone: +49 351 3201 3200 fax: +49 351 438 97 10 e-mail: [email protected]
Comarch OOO Prechistenskiy Pereulok 14/1 119034 Moscow Russia phone: +7 495 783 36 71
