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www.china.ahk.de

Vocational Training - German Dual Education System on the Rise in ChinaBeing successful in China means implementing the right strategy and employing the right people. Finding, hiring and keeping skilled staff is a major challenge for almost every company, no matter the size and location. The Recruitment, Training & Vocational Training Department of the German Industry and Commerce (GIC) Greater China, which is the service entity of the ‘Deutsche Auslandshandelskammer ’ (AHK) in China, meets these needs with individual solutions. Very often customers even ask for a full-service approach where all three business units of the department are required. Headed by Ms. Britta Buschfeld, a team of seven runs the daily business at GIC Shanghai. It operates as the competence and coordination centre for the other GIC locations in Greater China in regards to vocational training tasks and products. A closer look into the department reveals which services are offered and how customers can benefit.

RecruitmentCompanies have the chance to place job vacancies on the job market via the AHK website and can rely on the Recruitment, Training & Vocational Training Department to support and coordinate the search for qualified employees at the first stage. The respective company then continues with the hiring process and can further involve the Recruitment, Training & Vocational Training Department to consult and support them in the creation of competitive salary structures as well as the finalization of employment contracts together with GIC’s legal department.

TrainingFor existing employees, the Recruitment, Training & Vocational Training Department provides a wide range of different trainings such as public courses and customized in-house trainings. The public courses are ongoing and cover areas such as leadership management, sales skills and customs training. In order to ensure high quality standards, the concepts of each course as well as the experience of the trainers are continuously evaluated by the department.

Vocational TrainingGerman multinationals as well as small and medium-sized enterprises which have their production plants in China are increasingly in need of qualified labour such as industrial mechanics, technicians, mechatronic technicians or toolmakers. In the name of the AHK, the Recruitment, Training & Vocational Training Department actively supports vocational training centres offering three-year programmes

which start every year and are based on the German dual vocational education system. Endorsed by the ‘Deutscher Industrie- und Handelskammertag’ (DIHK) in Berlin, the AHK certifies these educational programmes. The certificate is similar to the German “Facharbeiterbrief”. Furthermore, companies which have their own educational programmes and meet the standards set by the AHK can have these certified with an AHK certificate too. Cooperation programmes with more than 40 external partners such as German Chambers in Germany, Bosch, Festo and SKF are already successful and others are under negotiation. In to the three-year programmes, the Recruitment, Training & Vocational Training Department also organizes customized courses on a short term basis such as train-the-trainer or specific trainings by senior experts according to the unique needs of each company.

“Especially graduates with an AHK certificate at hand are most in demand,” says Mrs. Britta Buschfeld, Head of Recruitment, Training & Vocational Training Department GIC Shanghai. “According to the Chinese government, vocational training based on Germany’s dual system is an essential part in the qualification of young Chinese employees. This is a huge honour for us and a great chance at the same time. Our commitment to further strengthen the mutual cooperation grows stronger,” she concluded. Recent graduation ceremonies of vocational training programmes at the vocational training centre in Taicang as well as at cooperation partners in Jiading and Chuzhou validate her claim. Almost all graduates were hired by different companies prior to the ceremonies. This happened for the second time within one year. Furthermore, an AHK supported vocational training centre has been established in Jinan in early September due to the increasing demand. It is the third centre after Taicang and Wuxi.

Strategic ApproachThe educational committee was initiated in January this year by the AHK Shanghai where it is based and combines German and Chinese vocational training experts. The committee advances the standardization of vocational training throughout China and develops new majors and regulations such as examination regulations for China (Prüfungsordnung fuer China) by acting as a strategic instrument for the AHK Shanghai. In order to ensure German standard and quality on an operational level, the educational committee has established examination committees which organize and monitor semi-final and final exams for the vocational education programmes

for mechatronics, industrial mechatronics and toolmakers at the vocational training centres in Taicang, Wuxi and Jinan as well as selected vocational programmes in the technical-industrial field of external partners throughout China.

What began as an attempt to support German companies in their search for skilled workers in the early 2000s has now established itself as an important institution not only for German companies but for Sino-German political relations. A Sino-German working group/alliance has been established based on the cooperation between the German Federal Ministry of Education and Research and the Ministry of Education in China during the recent Sino-German government consultations in Germany last June. This indicates China’s strong interest in further progressing German vocational trainings in China. “Our engagement in the field of vocational trainings is part of our obligation to foster German economic development in China,” states Mr. Jan Noether, Chief Representative, Delegation of German Industry & Commerce. “We act as an interface between the German corporate sector, the German Chamber network, the training centres as well as the local governmental institutions.” Plans for 2012 are to introduce new programmes for occupations such as process technician together with the SKZ or CNC machinist with DMG. SK/TB

Graduation Ceremony at the Bosch Siemens Haushaltsgeraete (BSH), which works close together with the Chuzhou Vocat iona l Technology Col lege ; Mr. Tobias Bolle, Project Manager Recruitment, Training & Vocational Training Department, handing over certificates on behalf of AHK

Signing Ceremony of the new Vocational Training Center in Jinan took place in Jinan Institute of Technolgy on July 8th. Representatives from the Institute, the local government, AHK Shanghai and the German company Festo took part in the ceremony.The Vocational Training Center is starting with a class of 100 industrial mechanics in the first year. It is planed to extend the numbers and majors in the future.

From left: Mr. Wang Xiaoping, President Jinan Institute of Technology, and Mr. Jan Noether, Chief Representative Delegation fo German Industry & Commerce Shanghai, signing the mutual agreement.

Graduation ceremony of seven Management Assistants for Wholesale and Foreign Trade (Gross- und Aussenhandelsmann) in the premises of AHK Shanghai

95 Apprentices celebrating their graduation after the three-years programme at the Vocational Training Centre in Taicang

From left: Mr. Jan Moellenhoff, Managing Director DMG Training Academy, Mr. Christoph Angerbauer, General Manager GIC Shanghai, Mr. Hanno Elbraechter, CEO DMG China&Indien, with the finalizing the DMG- AHK Shanghai Training Agreement in the field of CNC Further Education

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TRAINING & EDUCATION

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stay and start her own business there. Today, together with him and ten colleagues she creates two collections per year in her atelier in Beijing’s Sanlitun area, a total of around 70 new creations from body-hugging silk tops to must-have trousers, and detail-rich coats and jackets. She acknowledges that the business has shown healthy growth year on year since she started. The ‘Rechenberg’ brand appeals to a range of clients both Western and Chinese, aged between 30-45. These women are active, confident and “willing to spend more than the average on the best quality clothes they can find.” Women who buy her clothes consider them to be the foundation of their wardrobe, adding items and coordinating them for a fresh look from one season to the next. “In selecting my designs these women are looking for fine fabrics, understated design, perfect tailoring; when they wear a rechenberg design, they expect to look their best in any situation.” Contrary to expectations, Ms. von Rechenberg’s creations are very lightly and subtly influenced by

‘Xiang yun sha’ is literally translated as ‘fragrant cloud organdy’ or more simply ‘tea silk’. This exquisite ancestral fabric dates back to the Ming Dynasty (14th to 17th century) and originates from Guangdong Province. Until the Cultural Revolution, great land owners wore clothes made of tea silk before this fabric was forgotten for decades. Today it is experiencing a revival among modern Chinese who have a keen appreciation for everything that is rare and unique. In Beijing is a designer who discovered this fabric 15 years ago and gave it the name ‘tea silk’. She is Kathrin von Rechenberg. GC Ticker talked with her about her passion for Haute Couture and this fine, traditional fabric.

The German designer has made tea silk her signature fabric. “I like the texture, the papyrus-like rustle, its inimitable black metallic sheen and its look of leather,” says von Rechenberg. “Tea silk is never quite the same colour from one batch to the next. It depends on the quality of the dye, the sun, the river water, and how often the fabric is dyed and treated with the river mud that gives it its special characteristics. This makes every piece unique.” To get one metre of usable tea silk the fabric has to be immersed into a natural dye between 30 to 40 times and dried only in the sunshine. If there is no sun the dyeing process can take much longer. “We have our own innovative tea silk dyed in one particular workshop in the Pearl River Delta as this fabric isn’t obtainable anywhere else,” Ms. von Rechenberg continues. “Everything is hand-made and 100% natural. I also appreciate the sustainable dyeing process and even the wound-healing properties of the local yam that provides the dye for the tea silk.” Freshly dyed tea-silk even smells a little bit like tea.

Te n y e a r s a g o M s . v o n Rechenberg met her husband

in Beijing and decided to

Asia. She concentrates on clear flowing lines and quality fabrics. Her pared-down styles include minimal application of traditional details, though she admits that her passion for Asian culture and style have had a certain impact on her designs.

She started her career in her native Munich, apprenticed a women’s dress-maker and won first prize at the ‘Handwerkskammer fuer Muenchen und Oberbayern’. When she went to Paris for her ‘Gesellenzeit’ she was told that she had to learn everything again from scratch: hand-stitching, ironing, basic techniques. “Later on I was taught Haute

Couture techniques including draping, cutting on the mannequin, the perfect cut and fit of a garment made to measure for the individual client. Basically, all the elaborate finishing techniques that characterize Haute Couture and set it apart,” Ms. von Rechenberg remembers. And while most designers in Germany and China work with a two dimensional technique, creating a pattern on paper, Ms. von Rechenberg produces her designs in a very traditional way: three dimensionally. She works with the fabric draped on the mannequin and crafts almost all the pieces by hand. “People aren’t only front and back. Designing by

drawing neglects this aspect. While creating a design I think of the woman wearing it, as I want to underline her personality rather than change her identity.” Without a doubt her style puts her in a class apart in Beijing and maybe soon throughout China, as she dreams of establishing Rechenberg branded boutiques and increasing her Haute Couture activities. SK

RECHENBERG – Deploying Tea Silk to Create Haute Couture

www.china.ahk.deCOMMUNITY ART AND CUlTURE

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B ssaballone point for spiking it on their inflatable. The potential to earn three points in one hit makes the game very exciting because it can change extremely quickly. Players use a combination of soccer and volleyball techniques to hit the ball, with no more than six contacts before returning it to the opponent’s side.

How widespread is the sport on a professional basis? Are there professional clubs in many European countries?Currently there are about 60-70 very good professional players. We’re not that well developed in terms of clubs – there are ten clubs in Holland – but we have the potential to grow very fast. At the European Championship held in June, for example, we had teams from ten different countries participate. It’s not expensive to take part – we cover the food and lodging costs, teams are only responsible for paying travel expenses. Germany was represented at the tournament but Belgium took first place.

What level of interest have you seen in Germany?Whenever we have gone to Germany there has been a lot of interest; we have even gone on TV shows to talk about it such as ‘Willkommen bei Mario Barth’ and ‘Bossaball beim ZDF Fehrnsehgarten’. It will be easy to develop the sport there, they just need some courts and we need some contacts. Despite the great excitement about bossaball, the German team did not fair well at the European Championship this summer – they need a lot more practice!

How much time do people need to invest in order to be able to play bossaball?The great thing about bossaball is that it’s so accessible to people of all skill levels. We have instructors at all of our events and people who are playing for the first time can usually pick it up within a few hours. Everyone can play bossaball because it’s a combination of volleyball and soccer skills – if you can do something with a ball you can play.

How safe of a sport is bossaball? Are there any major safety concerns?Our courts are very safe and safety is our number one priority. There are almost no accidents in bossaball. In the six years that the sport has existed I can only think of around 15 significant injuries such as broken bones, but these types of things can occur in any sport. Compared to other sports I think bossaball is very safe.

Is bossaball only played outside? Can people play it during winter?The game can be played year round; outdoors during the summer and indoors during the winter. If we play indoors we just need to make sure the roof is at least 7m high so that it doesn’t interfere with the ball. We also need enough electricity.

How much exercise do you get playing bossaball? Bossaball is the next level of volleyball. The players are moving all the time, especially the person positioned on the trampoline because he or she is always jumping. The physical requirements can be compared to beach volleyball.

Where are your courts manufactuered?Our courts are produced in Turkey. We have worked with one company in China and we still enjoy a successful relationship with them. But now other Chinese companies are copying our courts. We are pursuing legal action against these other companies because we are the only licenced provider of these courts and there are safety issues in terms of padding and design if the courts are not made exactly to the proper specifications. Anyone interested in obtaining a bossaball court should contact us directly.

Do you hear music throughout the entire game? Yes, music is a very important part of bossaball – it is the combination of music and sport. The atmosphere is essential: we must entertain the audience. We accomplish this by having Samba refs oversee the match. Their job is not only to supervise the game but also to entertain the crowd. We have DJs, music, dancing, drinks, the sun and great competition with exciting tricks by the players – this atmosphere is what bossaball is all about.

Mr. Nijland, thank you for the interview.

Bossa is the Portuguese word for flair or attitude and it carries the connotation of Bossa Nova, a Brazilian style of music with roots in Samba. Combine these colourful qualities with trampolines, DJs and high-flying kicks and you get bossaball, the newest sport sensation coming out of Europe. Already enjoying huge hype in Germany, bossaball could be the continent’s next big export to China. Bossaball’s exhilarating mixture of music and sport convinced Mr. Wilco Nijland, a former professional Dutch volleyball player and physical education teacher, to partner with the game’s founder as the Director of International Development. Mr. Nijland joined the GC Ticker for an interview, sharing his thoughts on the importance of finding the right partner, the ideal athletic atmosphere and the future of bossaball worldwide. KS

What is the nature of your involvement in the sport? Bossaball was invented six years ago by my friend and business partner Filip Eyckmans. He focuses on the creative aspects and I am more interested in development, so when he asked me to help spread bossaball worldwide I accepted and became the Director of International Development. We have a strong presence in Europe, the Middle East and Brazil. Although we still focus on Europe, our five target countries are the U.S, China, Australia, Russia and Brazil. We hope to expand in China, where we are seeking a single partner for the entire country or, because it is so large, a few partners in different regions. We also want our partner to have extensive contacts in the sport development and event planning industries, as well as the government. We are trying to grow our sport so this has to be someone we can trust.

How is bossaball played?It is played on a special court, which consists of two trampolines, four blowers, the net, the sound system and two inflatables, measuring 14m by 18m in total. Teams can comprise anywhere from 3-5 players. The winner is determined by the best of three sets, with the first two sets going to 21 points and the third set to 15. You get three points for spiking the ball on the other team’s trampoline and

94 October - November 2011

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COMMUNITY www.china.ahk.deSPORTS

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Food and culture are as intertwined as the looping knots of a bretzel. So what happens when those knots are twisted by foreign hands? Cultural bridges are crossed and culinary delights are shared across borders. This connection galvanized German bakery owner Ms. Zhao Youmei to pursue her passion. A native Chinese, Ms. Zhao was always fascinated by food until a chance trip to Germany inspired her to fuse her love of all things culinary with her new country’s culture. Upon returning to China last year, Ms. Zhao utilized her training and experience in Germany to open the Brot:zeit Bakery in Shanghai's Pudong District

(Biyun Road 138), offering authentic German baked goods. Ms.

Zhao spoke with the GC Ticke r, sha r i ng he r

i n s i g h t i n t o t h e immiscibility of a

marke t -d r i ven mentality with p l e a s i n g p a l a t e s , t he joy and b i t t e r n e s s o f b e i n g

a b u s i n e s s owner and the

i m p o r t a n c e o f passing on culinary

traditions. KS

Later, with the help of a friend I found an internship position in a bakery and really started my bakery apprenticeship career. In the two years after I graduated I worked and accumulated a lot of experience, which established the skill foundation for my later advanced studies and for opening my own bakery. After half a year I was released from my advanced studies and I passed the exam, obtaining my Master’s qualifications.

Could you give us some personal background - why did you develop an interest in culinary work, how did you decide to open your own bakery?Everyone who loves eating has some interest in the culinary arts; I also belong to this group. Add the fact that my sense of smell and taste are pretty good and you can understand why I chose this line of work. You only live once; it is essential when one has passion and energy to do the things that one cares about. My decision to start my own bakery had one other reason: I wanted to make it so that this tradition can be carried on.

How often do you return to Germany? Do you still have strong connections there or are you completely focused on China now? I don’t often return to Germany because I don’t have much time. In the early stages of starting one’s own business, one must attend to all matters regardless of importance; I handle everything myself. To be honest, I have already been back in China for a year and a half but I am still not completely adjusted to China. In reality eight years is not a short amount of time. As for whether or not I concentrate on China in the future, it remains to be seen, but this does not at all hinder my connection to my German friends. On the contrary, oftentimes it is they who are better able to understand me and give me encouragement.

What are your plans for the future?Expanding to other Chinese cities is not very realistic at the moment, but within Shanghai this is very possible. As for opening a bakery in Germany there is almost no chance, but if I don’t have to study English maybe I will go to America!

Ms. Zhao, thank you for the interview

Tell us a little about your shop – what inspired you to start it, when did you first open the shop, and what type of customers do you target?My bakery began operating on 3rd April 2010. Our target customers are German speakers from all over the world, Europeans, those who have a connection to Germany or the German language, and Chinese people who value healthy food and drink and keep up with the latest fashions. Opening my own bakery was a plan that I already had the first year I arrived in Germany. The details of how I was inspired are very simple: I personally love to eat German bread, and I want to introduce delicious German bread to my country. Shanghai has many bakeries, covering the whole spectrum from large chains to small sole proprietorships. What differentiates your bakery from the competition? Our main products are original German hard bread, while the most special belong to the category of Munich bread and a series of lye bread. I believe that the difference between my bakery and other bakeries lies in the fact that we make all of our products ourselves - we don’t use any refrigerated dough. We did not only open a bakery simply to do business, we also stress passing on the handicraft.

Given the abundance of competitors, this is clearly a difficult market. How has business been for your shop recently?Everyone says that those in the same line of work are enemies, but I don’t think of it like this. In terms of giving customers more choice, our relationship with other bakeries is complementary. Besides, without competition how can we make the market better? I am still satisfied with our business up to now.

Could you explain your background in Germany – what was the purpose of your stay? What kind of education did you receive there, and what influence did it have on the way you run your shop?Actually, when I first went to Germany it was a chance opportunity. The following story came about simply because I knew a German child, whose Chinese mother was a friend of mine. At first I went to Germany as an exchange student. When I got there I fell in love with the country’s bread, so in order to satisfy my dream I stayed in Germany for eight years altogether. Karl Marx has a particularly classic quote: ‘A foreign language is a weapon in the struggle of life!’ My own experience proved this is true: If you don’t have the foundation of studying language then everything is just a dream.

COMMUNITY www.china.ahk.deFOOD & RESTAURANTS

German Tradition Passed On

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CHAMBER EVENTS CAlENDAR

Event HighlightsNorth China

German Ball 2011Each year, the German Chamber of Commerce in China • Beijing hosts the largest social event of the German business community in Beijing: The German Ball. “Welcome on Board”, the slogan of the German Ball 2011, offers a small glimpse on the elegant maritime cruise theme that you can expect.The German Ball will be held on Saturday 5th November 2011 at the Kempinski Hotel Beijing Lufthansa Center.

East China

14th German Ball coming up on 19th November 2011 - “Carnevale di Venezia”The German Chamber of Commerce • Shanghai cordially invites you to join our German Ball on 19th November. This time the theme of the night will be “Carnevale di Venezia”. The Carnevale di Venezia is one of the world’s oldest and most famous festivals, held in the Italian city of Venice during the two weeks preceding Ash Wednesday either in February or March every year. During that time the whole town celebrates and visitors find themselves moved back in time. Get ready for another night of superb dining, dancing and plenty of fun! For more information, please visit www.german-ball-china.com

South & Southwest China

Oktoberfest 2011 in Shenzhen and Zhongshan After a successful Oktoberfest in Guangzhou in September, Shenzhen and Zhongshan are following suit, holding their annual German beer festival in November 2011. Celebrate with your colleagues, family and friends from 4th- 8th November at the Crown Plaza Shenzhen and from 16th - 19th November at the Crown Plaza Zhongshan Wing On City. Featuring German beer, German food and German music, the GCC • South & Southwest China is delighted to share a taste of German culture with our members and proud sponsors in the Pearl River Delta.

Chamber CalendarDate Event/TopicNorth China19th October Breakfast Talk: Die Wirtschaftstrends der Zukunft (Beijing)18th October Sozialversicherung fuer Expats (1) (Beijing)19th October New Social Insurance law and Tax Update in Shenyang (Beijing)19th October After Work Seminar - Versicherungsschutz (Tianjin)20th October New Social Insurance law and Tax Update in Dalian (Beijing)25th October Sozialversicherung fuer Expats (2) (Beijing)26th October Kammerstammtisch (Tianjin)27th October Chamber Dinner: Corporate Sustainability

and Climate Change (Beijing)27th October Understanding China Project in Tianjin (Tianjin)5th November 11th German Ball (Beijing)

Corporate Perspective (Beijing)15th November Breakfast Seminar: Compliance Management in China (Beijing)23rd November Kammerdinner: Jahresrueckblick 2011 und Ausblick

2012 mit dem deutschen Botschafter in Peking Dr. Schaefer (Beijing)24th November Sino-German Communication Forum: Social Media from 30th November SME Forum: Corporate Social

Responsibility (CSR): Best Practice (Beijing)

East China18th October Insurance Seminar18th October Visa Info Session20th October Workshop Automotive27th October Chamber Meeting31st October Workshop Marketing10th November Workshop HR19th November German Ball24th November Workshop Automotive

South & Southwest China18th October General Manager Roundtable Shenzhen18th–20th October 2nd Sino-German Machinery Conference Chengdu20th/21st October Using Contracts to Protect Your Intellectual Property

(Guangzhou/Shenzhen)25th October General Manager Roundtable Guangzhou27th October Seminar on the Success Factors of German Hidden

Champions (Guangzhou)4th–8th November 6th Shenzhen Oktoberfest8th November General Manager Roundtable Shenzhen16th–19th November Zhongshan Oktoberfest29th November General Manager Roundtable Guangzhou

Regular Social Events

Beijing Kammerstammtischevery third Monday of the month at Paulaner Bräuhaus, Beijing Lufthansa Center

Praktikantenstammtisch every second Tuesday of the month in Café Zarah, Beijing

Kammerstammtisch Tianjinevery last Wednesday of the month in Drei Kronen Bierhaus

“Deutsches Eck” Tianjin every second Wednesday of the month in TBC Coffee Weijin Road

Deutscher Stammtischevery second Tuesday of the month at Paulaner Bräuhaus Fenyang Road, 7.00pm, Shanghai

Praktikantenstammtisch every third Wednesday of the month at Mural Bar, 7.30pm, Shanghai

German Happy Hour Guangzhouevery last Tuesday of the month

Stammtisch Shenzhen every first Thursday of the month in Bierhaus Shekou & every third Thursday of the month in Galleon Bar, Inter Continental Shenzhen

Stammtisch Zhongshan every last Wednesday of the month

Young Professionals Stammtisch Guangzhou every second Thursday of the month

Guanxi-Connecting Shenzhen’s Young Professionalsevery last Thursday of the month

North China East China South & Southwest China

TRAINING

Training Calendar Beijing Training Highlights

Date Training Executive Assistant TrainingThis two-day workshop is designed for administrative personnel such as executive assistants, office managers and others wishing to move into these positions. It will enable participants to fulfill their responsibilities with the use of technology, effective time and task management, and communication skills.

Effective Project ManagementThis training course is designed for participants with some project experience wishing to strengthen their professional PM skills. It is best for project team members, project management support and task leaders.

This two-day session provides a comprehensive introduction to project management, focusing on project planning, progress control, cost management, time management and risk analysis. The training also includes practical exercises and case studies to practice the implementation of PM tools and templates.

Shanghai Training Highlights

Communication and Negotiation Skills Communication and negotiation skills are vital and the key success factors to all kinds of business nowadays. The programme trainer will lead the participants to understand their own and others’ interpersonal style and by applying the most updated tools. Participants will learn to improve their relationships with co-workers, customers, friends and family members so as to achieve success in various negotiation situations. The trainer will make use of actual business cases, sharing, and role play to let participants be involved and experience the latest communication skills and negotiation process from a different angle.

leadership Coaching for German Managers in ChinaLeadership is a team performance and, in our understanding, produced by the managers together with their staff. It is a team ball game without a ball. We want to find out how to play it with your staff in China.

GCC members receive discounted rates on training courses. For further information please contact:

BeijingMs. Jiang Ying ' 010 6539-6712 6 010 6539-6689* training@bj.china.ahk.de

ShanghaiMs. Zhang Yihui ' 021 6875-8536 ext.16586 021 6875-8573 ext.5658* zhang.yihui@sh.china.ahk.de

South & Southwest ChinaMs. leonie lin ' 020 8755-8208 6 020 8755-1889* lin.leonie@gz.china.ahk.de

South & Southwest China Training Highlights

Effective Interpersonal CommunicationTo live is to communicate. You communicate with your boss, your subordinates, your clients, your competitors, your friends. This workshop provides you with a systematic and in-depth look into all aspects of interpersonal communication. With the effective skills and tools, you can better understand how to talk smartly and how to convey your points. It helps you to improve your relationship with co-workers and customers, and become a stronger team player, a better listener and a more efficient problem solver.

Change ManagementThis programme introduces a structured approach to shifting/transitioning individuals, teams, and organizations from a current state to a desired future state. You will learn how to apply the ADKAR Model, and how to describe a project change and its impact. You will be able to identify the best way to communicate a plan change and to implement it, and look at how to identify the next steps and reinforce strategy changes over time.

Beijing13th–14th October Effective Teamwork (Beijing)20th–21st October Executive Assistant Training (Beijing) 10th October –11th March Business German A1. A2. B1.1. C1 (Beijing) 10th October–18th January Brushing Up On English – for Expat

Spouses (Beijing)10th October–18th January Advanced English in Business (Beijing)17th–18th November Effective Selling Skills (Beijing)22nd – 23rd November Project Management Training (Beijing)24th November Bridging the Cultural Gap for non-Chinese (Beijing) Shanghai12th–13th October Working Smart with Excel 200313th October Tax Information for German Expatriates 13th–14th October Communication, Influencing & Negotiation Skills*17th–18th October MS Excel Advanced Skills for Finance*18th–19th October Effective Self-Management Skills*20th–21st October Team leadership Simulation*24th–25th October Working Smart with PowerPoint 2007/201026th October Successful Design with MS PowerPoint27th–28th October Processing Customs Formalities for Import and

Export and the Strategy of Optimal Cost Control2nd–3rd November Working Smart with PowerPoint 20034th November Aligning HR to Company Strategy*7th–8th November Working Smart with MS Project8th November Transfer Pricing in China 9th–10th November leadership Coaching for German Managers in China*10th–11th November Working Smart with Excel 2007/201010th–11th November Credit Risk Management–Accounting Receivables

Management for Sales on Open Account15th November Efficient Management with MS Outlook17th–18th November Finance Course for Non-Financial Managers17th–18th November Interpretation and Processing of the Rules relating

import mechanical and electrical products22nd November Strategy Execution in China - Key Steps

in the Road to Success*22nd–23rd November MS Office Advanced Skills for Human Resources*23rd November Transfer Pricing in China25th November Bridging the Cultural Gap for Expats29th–30th November Project Management

South & Southwest China 24th–25th October leadership Transition from Engineering to

Management GZ28th October Effective Interpersonal Communication GZ11th November Change Management (EN) GZ15th November HR Management for Non-HR Professionals GZ

*new course

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100October - November 2011