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~ 1 ~ A SUMMER INTERNSHIP PROJECT REPORT ON “COMPARATIVE ANALYSIS OF MINT v/s THE ECONOMIC TIMES” Submitted to PARUL INSTITUTE OF MANAGEMENT & RESEARCH IN PARTIAL FUILLTIME OF THE REQURIRMENT OF THE AWARD FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION (MBA) Submitted by VIKRANT MAHESHBHAI MODI Enrollment No:-147110592135 Batch:- 2014-2016 MBA Sem:- II Under Guidance of Faculty Guide Company Guide Mr. Jayprakash Lamoria Mr. Hemant Gandhi (Manager) (P.I.M.R) Hindustan Times (MINT) Affiliated to Gujarat Technological University, Ahmedabad July 2015
Transcript

~ 1 ~

A

SUMMER INTERNSHIP PROJECT REPORT

ON

“COMPARATIVE ANALYSIS OF MINT v/s THE ECONOMIC TIMES”

Submitted to

PARUL INSTITUTE OF MANAGEMENT & RESEARCH

IN PARTIAL FUILLTIME OF THE

REQURIRMENT OF THE AWARD FOR THE DEGREE OF

MASTER OF BUSINESS ADMINISTRATION (MBA)

Submitted by

VIKRANT MAHESHBHAI MODI

Enrollment No:-147110592135

Batch:- 2014-2016

MBA Sem:- II

Under Guidance of

Faculty Guide Company Guide

Mr. Jayprakash Lamoria Mr. Hemant Gandhi (Manager)

(P.I.M.R) Hindustan Times (MINT)

Affiliated to

Gujarat Technological University, Ahmedabad

July 2015

~ 2 ~

PARUL INSTITUTE OF MANAGEMENT & RESEARCH Approved by AICTE, New Delhi

Affiliated by Gujarat Technological University, Ahmedabad (MBA Programme)

CERTIFICATE

This is certificate that this summer internship project report title “Comparative Analysis of Mint

V/s The Economic Times” by Mr. Vikrant Modi (Enrollment No:- 147110592135) who carried out the

research under the guidance of Prof Jayprakash Lamoria. This is certify further, that to the best our

knowledge the work reported here in does not form part of any other project report or dissertation on the

basis of which a degree or award conferred on an earlier occasion on this or any other candidate.

Prof. Jayprakash Lamoria Dr. Bijal Zaveri

(Faculty Guide) (Director)

~ 3 ~

~ 4 ~

PREFACE

World is widening up & we cannot be confined to one place. In the present era of globalization &

liberalization it can never be possible to make a mark in today’s competitive environment. In India,

business and industrial management activities is a base for the country.

With an outlook of the importance of practical aspects of business management Gujarat

Technological University has subscribed the subject, “Industrial Training” as a part of syllabus of MBA.

Where by the students have to take initiative training in the field of marketing in a company & have to

study various aspects of marketing.

I am very glad to have got a chance of getting training in a reputed company – “HINDUSTAN

TIMES LTD” for a period of 45 days on all the aspects of management especially in marketing field.

~ 5 ~

ACKNOWLEDGMENT

Industrial training report is an outcome of the efforts of many people who helped me to

clear this reports. I am obliged to them. There for I wants to say thanks to all those person who are

helped me by many ways.

I am grateful to the managers of “Hindustan Times Media Ltd”, for giving me permission to

undertake my training in the marketing unit of the firm. Moreover I also express my sincere thanks to

Mr. Hemang Gandhi giving me the valuable information by sparing their costly time.

I give thanks to all staff of our MBA department and specially Prof. Jayprakash who

always give us advise about how to prepare report and how to take information form company.

Vikrant Modi

~ 6 ~

Executive Summary India is one of the few countries in the world to have much financial newspaper, which not only

reflects the vitality and vibrancy of the media but also the new vitality of our economy. The large

readership for this financial news paper transcends from the rapidly growing corporate sector, it also

illustrates the growing interest that the general public now evinces in economic matters which reflects the

growing importance of business and economy in our national discourse.

Financial newspapers focus mainly on business news, insightful views on significant issues and

comprehensive coverage of the stock market. They have the ability to carry the message in greater detail

and clarity more in depth information and analysis which helps companies and their business.

There is a huge scope of growth for business newspapers in coming years as only a paltry 0.1% of

the population is reading business newspapers at present.

Newspapers reach only 35% of our adult population even though the adult literacy is about 65% to

build this gap between readership and literacy and also to remain competitive the publications have kept

their prices low and depended entirely on advertisers to subsidize the reader and to increase the sales.

There are using different strategies to attract the customers of different sectors.

In this report, a comparative study of various newspaper brands was done with special reference to

MINT financial newspaper ( Hindustan Times) on the basis of the following parameters:-

Editorial Quality

Customer Service Quality

Quality of Content and Analysis

Layout Design

News Coverage

Supplements

Objective

Research Design

Data Analysis

Finding & Recommendation

Conclusion

~ 7 ~

Declaration

I Vikrant Modi of “Parul Institute of Management & Research”, Waghodia Vadodara,

affiliated to “Gujarat Technological University Ahmedabad” have prepared the Summer Internship

Project on the topic “Comparative Analysis of Mint v/s The Economic Times”.

The data here by us authenticated and genuine to the best of our knowledge and give our word that

there will not be any misuse of this data. The data presented will be used only for the academic purpose

and will not be used commercial or any other purpose.

Place:- Vadodara

Vikrant M Modi

~ 8 ~

INDEX

Sr. No Particular Page No

Executive Summary 6

PART-I General Information 10

1. Hindustan Times 11

1.1 Company Profile 11

1.2 History 12

1.3 MINT (Hindustan Time) 13

1.4 Vision, Mission, & Values 16

1.5 Product of Hindustan Time Media 18

1.6 Department Detail 19

1.7 Hierarchy of MINT Gujarat 20

1.8 MINT Coverage In INDIA 21

2. Times Of India (Times Group) 22

2.1 Company Profile 22

2.2 History 23

2.3 The Economic Times 25

3. Company Comparison 26

4. Price Comparison 27

5. Supplement 28

6. SWOT Analysis 30

6.1 MINT 30

6.2 The Economic Times 31

PART-II RESEARCH METHODOLOGY 32

7. Problem Statement 33

8. Objectives 33

9. Literature Review 34

10. Research Design 35

11. Source of Data 36

12. Sample Plan 37

~ 9 ~

13. Data Collection Method 38

14. Data Analysis & Interpretation 39

15. Findings 50

16. Limitation 52

17. Conclusion 53

18. Suggestion 54

19. Learning from Project 55

PART-III Annexure 57

20. Questionnaire 58

21. Bibliography 61

~ 10 ~

PART-I

GENERAL INFORMATION

~ 11 ~

1. Hindustan Times (MINT)

1.1 Company Profile

Hindustan Times (HT) is an Indian English-language daily newspaper founded in 1924 with roots in the Indian independence movement of the period ("Hindustan" being a historical name for India). The newspaper is owned by Rajya Sabha M.P., Shobhana Bhartia.

It is the flagship publication of HT Media Ltd. Hindustan Times is one of the largest newspapers in India, by circulation. According to the Audit Bureau of Circulations, it has a circulation of 1.32 million copies as of December 2013. The Indian Readership Survey (IRS) 2012 revealed that HT has approximately 37.67 lack (3.767 million) readers, making it the second most widely read English newspaper in India after The Times of India.

It is popular in northern India, with simultaneous editions from New Delhi, Mumbai, Kolkata, Lucknow, Patna, Ranchi, Bhopal, and Chandigarh. The print location of Jaipur was discontinued from June 2006 and that of Nagpur edition was discontinued from September 1997. HT launched a youth daily, HT Next, in 2004. The Mumbai edition was launched on 14 July 2005 and the Kolkata edition was launched in early 2000.

In the Brand Trust Report 2012, Hindustan Times was ranked 291st among India's most trusted brands and subsequently, according to the Brand Trust Report 2013, Hindustan Times was ranked 434th among India's most trusted brands. In 2014 however, Hindustan Times was ranked 360th among India's most trusted brands according to the Brand Trust Report 2014, a study conducted by Trust Research Advisory, a brand analytics company.

~ 12 ~

1.2 History

Hindustan Times was founded in 1924 by Sunder Singh Lyallpuri, founder-father of the Akali movement and the Shiromani Akali Dalin Punjab. S Mangal Singh Gill (Tesildar) and S. Chanchal Singh (Jandiala, Jalandhar) were made in charge of the newspaper. Pandit Madan Mohan Malaviya and Master Tara Singh were among the members of the Managing Committee. The Managing Chairman and Chief Patron was Master Sunder Singh Lyallpuri.

K. M. Panikkar was its first editor with Devdas Gandhi (son of Mohandas Gandhi) on the editor's panel. The opening ceremony was performed by Mahatma Gandhi on 26 September 1924. The first issue was published from Naya Bazar, Delhi (now Swami Sharda Nand Marg). It contained writings and articles from C. F. Andrews, St. Nihal Singh, Maulana Mohammad Ali, C. R. Reddy (Dr. Cattamanchi Ramalinga Reddy), T. L. Vaswani, Ruchi Ram Sahni, Bernard Haton, Harinder Nath Chattopadhyaya, Dr Saifuddin Kichlu and Rubi Waston etc.

Sadar Panikkar launched the Hindustan Times as a serious nationalist newspaper. As an Oxonian, historian, and litterateur, Panikkar must have hoped to make his paper eventually more than an Akali sheet. He became the editor and funds flowed freely from activist Akali patrons. He exerted himself strenuously, but the paper made very little headway. In two years Panikkar could not take the print order any higher than 3,000. By then the Akali movement appeared to lose steam and funds dried up. The paper was saved from an untimely demise when Pandit Madan Mohan Malaviya stepped in to realise his vision of a newspaper in Delhi.

TJS George, Lessons in Journalism, 2007, Viva Books, New Delhi. Malaviya raised ₹50,000 rupees to acquire the Hindustan Times along with the help of nationalist leaders Lajpat Rai and M. R. Jayakar and industrialist G. D. Birla, who paid most of the cash. Birla took full control of the paper in 1933. The paper continues to be owned by the Birla family.

It has its roots in the Indian independence movement of the first half of the twentieth century and even faced the noted "Hindustan TimesContempt Case (August–November, 1941)" at Allahabad High Court. It was edited at times by many important people in India, includingDevdas Gandhi, Sri Mulgaonkar, B.G.Verghese and Khushwant Singh. Sanjoy Narayan, has been appointed the editor in chief of the paper and was due to take over in August 2008. Recently the editorial page has seen a major makeover and has been named "comment" to bring in more flexibility and some-what less seriousness to the page.

~ 13 ~

1.3 MINT (Hindustan Time)

Mint, a business paper from Hindustan Times in association with The Wall Street Journal, was launched in 2007 with the premise of bringing “Clarity in Business News”, a need strongly articulated by business news readers in the country.

Mint aims to demystify complex business issues and provide unmatched clarity and depth in its coverage. Whether it is the refreshing new Berliner format, the design by an internationally acclaimed designer, the unique weekend magazine Lounge or our association with The Wall Street Journal, Mint has features that no other business paper in the country has.

The numbers bear testimony to the high acceptability and strong bond that Mint has with its readers. According to the Indian Readership Survey (IRS Q1, 2011), 222,000 readers make Mint a strong No. 2 player. Mint has a 27% readership share in the key markets of Delhi, Mumbai, Bangalore and Kolkata. With editions in Chennai, Hyderabad, Ahmedabad, Chandigarh and Pune as well, Mint reaches the who’s who of corporate India nationally.

Global praise and recognition has been forthcoming for Mint. According to Fortune magazine, “Mint…has raised India’s standards of business journalism…and (has a) mix of market news, corporate profiles, and lifestyle features.” Mint won a Gold in the special coverage category at the IFRA 9th Annual Asia Media Awards 2010. Mint was also voted India’s No. 1 Media Brand in 2009 by advertisers.

~ 14 ~

MINT MONEY

Mint Money is a daily section on Markets & Personal Finance that comes inside Mint. Through its researched and analyzed content, Mint Money helps its readers develop an understanding of how various financial products and markets work.

It provides clear and credible coverage across the entire gamut of investment products – Equities, Mutual Funds, Commodities, Real Estate and Insurance, which helps its readers become smart money managers.

Consumers are seeking to bridge the gap between information and understanding so that they can take the right calls in today’s changing market scenario. With its clear and analysed content, Mint Money seeks to aid the consumer in bridging this gap.

MINT LOUNGE

Lounge is the weekend edition of Mint. Every Saturday, Lounge presents a visually engaging look

at the "Business of Life". With articles on Travel, Gadgets, Fashion, Books, Culture, Parenting and Food,

the editors and columnists of Lounge bring the perfect work-life balance to the week.

~ 15 ~

MINT INDULGE

Mint Indulge is the Luxury and Lifestyle quarterly publication.

A complimentary read for Mint’s readers across India, Mint Indulge focuses on the passions & indulgences of India's top business leaders and serve as their best buying guide for the season. Mint Indulge showcases the most aspiration international brands which look at India as a promising market to drive the next growth wave for them.

~ 16 ~

1.4 VISION & MISSION

Vision

“HT Media strives to be a visionary organization and not an organization with a vision. In our

endeavour to have a shared understanding, alignment and commitment, we have derived our company’s

vision that sets the course and empowers people to take action.”

~ 17 ~

Mission

The mission is to create space for the market share of MINT by tapping the uncovered market

and by taking bites from competitor’s market share.

Getting the benefits of the paper to be known to the market.

Values The values personified by HT Media are:

Courage:- To encourage the ability that meets opposition with skill, competence and fortitude.

11Responsibility:- Be accountable for results in line with the company’s objectives, strategies and values.

Empowerment:- Support our people and give them the freedom to perform and to provide our readers with information to influence their environment.

Continuous Self Renewal:- Determination to constantly re-examine and re-invent ourselves for further innovation and creativity.

People Centric:- People are our greatest asset. We invest in them expect a lot and know that the rest will follow.

~ 18 ~

1.5 PRODUCT OF H.T. MEDIA

~ 19 ~

1.6 DEPARTMENT DETAIL A brief department detail to give an idea of where the things are placed in MINT is as follows:

~ 20 ~

1.7 HIERARCHY OF MINT GUJARAT

~ 21 ~

1.8 MINT Coverage in INDIA:

~ 22 ~

2 THE TIMES OF INDIA (THE TIMES GROUP)

2.1 Company Profile

The Times of India (TOI) is an Indian English-language daily newspaper. It is the third-largest newspaper in India by circulation and largest selling English-language daily in the world according to Audit Bureau of Circulations (India). According to the Indian Readership Survey (IRS) 2012, the Times of India is the most widely read English newspaper in India with a readership of 7.643 million. This ranks the Times of India as the top English daily in India by readership.

It is owned and published by Bennett, Coleman & Co. Ltd. which is owned by the Sahu Jain family. In the Brand Trust Report 2012,Times of India was ranked 88th among India's most trusted brands and subsequently, according to the Brand Trust Report 2013,Times of India was ranked 100th among India's most trusted brands. In 2014 however, Times of India was ranked 174th among India's most trusted brands according to the Brand Trust Report 2014, a study conducted by Trust Research Advisory.

~ 23 ~

2.2 History

Beginnings

The Times of India issued its first edition 3 November 1838 as The Bombay Times and Journal of Commerce. The paper published Wednesdays and Saturdays under the direction of Raobahadur Narayan Dinanath Velkar, a Maharashtrian Reformist, and contained news from Britain and the world, as well as the Indian Subcontinent. In 1850, it began to publish daily editions.

In 1860, editor Robert Knight (1825–1892) bought the Indian shareholders interests, merged with rival Bombay Standard, and started India's first news agency. It wired Times dispatches to papers across the country and became the Indian agent for Reuters news service. In 1861, he changed the name from the Bombay Times and Standard to The Times of India. Knight fought for a press free of prior restraint or intimidation, frequently resisting the attempts by governments, business interests, and cultural spokesmen and led the paper to national prominence. In the 19th century, this newspaper company employed more than 800 people and had a sizeable circulation in India and Europe.

Bennett & Coleman Ownership

Subsequently, The Times of India saw its ownership change several times until 1892, when Thomas Bennett and Frank Morris Coleman, who drowned in the 1915 sinking of the SS Persia, acquired the newspaper through their new company, Bennet Coleman & Co. Ltd.

Dalmiya Ownership

In 1946, they sold the company to sugar magnate Ramkrishna Dalmia, of the then-famous industrial family, Dalmiyas, for Rs 20 million. In 1955 Vivian Bose Commission of inquiry found that Ramkrishna Dalmia in 1947 had engineered the acquisition of the media giant Bennett Coleman by transferring monies from a bank and an insurance company of which he was the chairman. In the court case that followed, Ramkrishna Dalmia was sentenced to two years in Tihar Jail on charges of Dalmia was prosecuted for embezzlement and fraud.

But for most of the jail term he managed to spend in hospital. Upon his release his son-in-law Sahu Shanti Prasad Jain to whom he had entrusted running of Bennett, Coleman & Co. Ltd. rebuffed his efforts to resume command of the company.

~ 24 ~

Jain family (Shanti Prasad Jain)

In the early 1960s, Shanti Prasad Jain was imprisoned on charges of selling newsprint on the black market. And based on the Vivian Bose Commission's earlier report which found wrong doings of the Dalmia - Jain group, that included specific charges against Shanti Prasad Jain, the government of India filed a petition to restrain and remove the management of Bennett, Coleman and company.

Base on the pleading, Justice directed the Government to assume control of the newspaper which resulted in replacing half of the directors and appointing a Bombay (now Mumbai) high court judge as the chairman.

Under Government of India

Following the Vivian Bose Commission report indicating serious wrong doings of the Dalmia - Jain group, on 28, August 1969, the Bombay High Court under Justice J.L.Nain passed an interim order to disband the existing board of Bennett Coleman and a new board under Government be constituted. The bench ruled that “Under these circumstances the best thing would be to pass such orders on the assumption that the allegations made by the petitioners that the affairs of the company were being conducted in a manner prejudicial to public interest and to the interest of the Company are correct”.

Following that order Shanti Prasad Jain ceased to be a director and the company ran with new directors on board appointed by the Government of India, barring a lone stenographer of Jains.

Back to Jain Family

In 1976, during the emergency in India, the government transferred ownership of the newspaper back to Ashok Kumar Jain (Sahu Shanti Prasad Jain's son and Ramkrishna Dalmia's grandson and the father of Samir Jain and Vineet Jain). The Jains too often landed themselves in various money laundering scams and Ashok Kumar Jain has to flee the country when the Enforcement Directorate pursued his case strongly in 1998 for alleged violations of illegal transfer of funds to a tune of US$1.25 million to an overseas account in Switzerland

~ 25 ~

2.3 THE ECONOMIC TIMES

History

The Economic Times is an English-language, Indian daily newspaper published by the Bennett, Coleman & Co. Ltd. first published in 1961. It is the world's second-most widely read English-language business newspaper, after the Wall Street Journal, with a readership of over 800,000. The Economic Times is published simultaneously from 12 cities—Mumbai, Bangalore, Delhi, Chennai, Kolkata, Lucknow, Hyderabad, Jaipur, Ahmedabad, Nagpur, Chandigarh, and Pune.

The Economic Times is headquartered in Mumbai at The Times of India building. Its main content is based on the Indian economy, International finance, share prices, prices of commodities as well as other matters related to finance. The founder- editor of the paper when it was launched in 1961 was P.S. Hariharan. The current Editorial Director of The Economic Times and ET Now is Rahul Joshi.

Editors

1960s and 1970s: PS Hariharan (1961–1964), DK Rangnekar (1964–1979) 1980s: Hannan Ezekiel, Manu Shroff (1985–1990) Early to mid 1990s: T. N. Ninan, Swaminathan Anklesaria Aiyar Late 1990s: Jaideep Bose 2004: Rajrishi Singhal and Rahul Joshi 2010 to present: Rahul Joshi

~ 26 ~

3. MINT v/s THE ECONOMICS TIME

Particular MINT (Hindustan Times) The Economic Time

Type Daily News Paper Daily News Paper

Formate Berliner Broadsheet

Owner’s Shobana Bhartia Bennett, Coleman & Co. Ltd

Founder Raju Narisetti Bennett, Coleman & Co. Ltd

Founded 2007 1961

Readership

(India)

3,10,000 4,10,000

Readership

(Vadodara)

8,000 37,000

Headquarter New Delhi Maharashtra

Market

Share

27% 61%

~ 27 ~

4. Price Comparison between

MINT v/s THE ECONOMIC TIME

Day’s MINT The Economic Time

Monday 4 3.50

Tuesday 4 3.00

Wednesday 4 3.50

Thursday 4 3.00

Friday 4 3.50

Saturday 10 3.50

Sunday - 10

Monthly Wages 130 130

Yearly Wages 1560 1560

~ 28 ~

5. Supplement

MINT v/s THE ECONOMIC TIME

Day’s MINT THE ECONOMIC TIME

Monday

Leading The News,

Politics & Policy,

Corporate News,

Technology & Banking,

Mint Money.

Pure Politics,

Companies,

Market & Finance,

Economy,

Commodities,

Sports.

Tuesday

Leading The News,

Politics & Policy,

Corporate News,

Enterprise, Science,

Legal, Mint Money.

Pure Politics,

Companies,

Market & Finance,

Economy,

Commodities,

Sports.

Wednesday

Leading The News,

Politics & Policy,

Corporate News,

Management, Banking,

Mint Money

Pure Politics,

Business of Brand,

Companies,

Market & Finance,

Economy,

Commodities,

Sports.

~ 29 ~

Day’s MINT THE ECONOMIC TIME

Thursday

Leading The News,

Politics & Policy,

Corporate News,

Media, Marketing &

Advertisement

Tech@Work, Banking

Pure Politics,

Companies,

Market & Finance,

Economy,

Commodities,

Sports.

Friday

Leading The News,

Politics & Policy,

Corporate News,

Media, Marketing &

Advertisement

Essay, Environment, Gender

Pure Politics,

Business of Brand,

Companies, Market & Finance,

Economy,

Commodities,

Sports.

Saturday

MINT Lounge(Mint Launch,

Style, Essay, Eat/Drink, Play,

Cover, Travel, Books, Cultural)

Leading The News,

Politics & Policy,

Corporate News,

Pure Politics,

Market & Finance,

Companies,

Global Business,

Saturday Features,

Sports.

~ 30 ~

6. SWOT Analysis

6.1 MINT

SWOT Analysis of MINT

Strength

Increase in MINT Readership garnering market share in Metro and Tier-1 towns

Experience Management with focus on diversification

Strong brand name as it has brands like Hindustan Times, Fever 104 Radio etc

Wide reach across India with a strong readership

Weekness

Increasing penetration of digital media

could affect newspaper readership in the in

the long term

News related controversies often create an

issue

Opportunity

Increasing Advertising Yields and

penetration in Tier-2 and Tier-3

Higher Margins from e-newspaper

subscription

Fever 104 is a major threat to Radio Mirchi

Threats

Raw Material cost increasing, putting

pressure on margins

Weakness in Macroeconomic environment

Intense regional competition with few

competitors taking national route

~ 31 ~

6.2 THE ECONOMIC TIMES

SWOT Analysis of THE ECONOMIC TIMES

Strength

Wide coverage and hugely popular top-of-the-mind brand

Part of Largest Media House in India and hence excellent reach of over 4,10,000 per day

Has a good Brand Recall and is synonymous with financial and business news and coverage

Has good supplements like Brand Equity and Corporate Dossier which gives it an edge over others

Weekness Through competition from other financial

newspapers means limited market share

Opportunity

Can leverage existing Supplements like Brand Equity and others to differentiate itself from competition.

Tie ups with WSJ and other Marque Brands to get even more readership base

Promotion, tie-ups with financial institutions, colleges etc

Threat

Increased competition from other dailies

On line news medium means reduced

circulation

~ 32 ~

PART-II

RESEARCH

METHODOLOGY

~ 33 ~

7. Problem Statement “Comparative Analysis of The Economic Times V/s MINT”

Research:- Meaning

Research is an art of scientific investigation. According to Redman and Mary defines research as a

“systematic effort to gain knowledge”.

Research methodology is way to systematically solve the research problem. It is a plan of action

for a research project and explains in detail how data are collected and analyzed. This research study is a

descriptive research study.

8. Objective (1) To analysis consumer interest toward the MINT and The Economic Times. (2) To compare the MINT and The Economic Times regarding content, edition, way to express the

news. (3) To compare the MINT and The Economic Times attraction toward the customer by promotional

actives. (4) To compare the proportion of the advertisement cover by the newspaper in MINT and The

Economic Times.

~ 34 ~

9. Literature Review

The article is came in MINT newspaper of November 13th, 2008 BY:- Shivanandan

I am a regular reader of ET.. today my paperboy decided that I should try out something different, He dropped Mint along with my HT.

I had read mint earlier a couple of times but those where just to pass time after browsing through ET. Today was different. I found the overall size of the paper very user friendly to hold and read, esp in the loo.. One of the glaring differences between ET and Mint is that, Mint doesn’t go overboard on negativity. ET is very bullish during the bull phase and very negative during the Bearish phase. I found Mint to do reporting and let readers make the choice. In true sense reporting.

I realized how the whole story of “Ashok Leyland cutting production of Commercial vehicle”, that story merit a larger than life headline this January!!!!. Could retail investors have saved hard earned money by understanding the impact of this news and pulling out of the market in January???

Well today’s most interesting story was about increasing NPA of Indian Banks, and how little banks have to lend. This detailed article is a must read for all those who feel banking sector is out of their lows as they are now quoting at 20 – 30% from their low. The worst is yet to come!!!

The PE ratios and the dividend yields of these scripts (PSU banks especially) look attractive today but once we factor the possible profit erosion due to write-off’s of these NPA’s, how attractive these ratio’s will be, is anybody’s guess….

Till then let’s look at depositing in these banks and not investing or borrowing…..

Yes…. I am contemplating subscribing to Mint also….

~ 35 ~

10. Research Design Descriptive Research

Used to describe market characteristics or functions.

It assumes that the researcher has much prior knowledge about the problem situation.

Descriptive research is characterized by the prior formulation of specific hypothesis

Thus information needed is clearly defined, hence it is pre-planned & structured.

Descriptive research is marked by a clear statement of the problem, specific hypothesis &

detailed information needs.

A Descriptive research requires a clear specification of the 6 W’s: Who, What, When,

Where, Why & Way.

Use of Descriptive Research

To describe the characteristics of relevant groups, such as consumers, salespeople,

organizations, or market areas.

To estimate the percentage of units in a specified population exhibiting a certain

behaviour.

To determine the perceptions of product characteristics.

To determine the degree to which marketing variables are associated.

To make specific predictions

~ 36 ~

11. Source Of Data

Primary Data

Methods to use collect the data:- Interviews

Instrument to use collect data:- Questionnaires

However, for a small-scale study, the most commonly used methods are interviews, survey

questionnaires and observations.

The primary data will be collected form the existing and new customer of MINT HINDUSTAN

TIMES LTD. Through a direct structured questionnaire.

Secondary Data

Data collected, Compiled or written by other researchers eg. Books, journals, and newspapers any

reference must be acknowledge.

Company profile, company registers, website and articles were used widely as a support to

primary data.

~ 37 ~

12. Sampling Plan Sample unit: - The respondents are those who are reading The Economic Times/MINT.

Sampling method: - Non probability method,

Sample Size: - 100 respondents are from Vadodara City.

~ 38 ~

13. Data Collection Method

Data source: - Primary data (field survey)

Methods to use collect the data:- Interviews

Instrument to use collect data:- Questionnaires

Area of research: - Vadodara city.

~ 39 ~

14. Data Analysis & Interpretation

1. Which financial newspaper you are reading? a. The Economic Time b. MINT c. Other

Particular Respondent % The Economic Times 50 50% Mint 30 30% Other 20 20% Total 100 100%

Interpretation

The respondent of The Economic Times is more, because it’s older then the MINT & is in existent

from around 25 year and the MINT is just introduced in 2007 then also it is market challenger. While

other financial newspaper like Business Standard, Financial Express etc are covering 20% of market share

in Baroda.

50%

30%

20%

The Economic Times Mint Other

~ 40 ~

2. Which form of newspaper do you prefer? a. Offline (Paper Form) b. Online(E-Paper)

Particular Respondent % Offline (Paper Form) 75 75% Online (E-paper) 25 25% Total 100 100%

Interpretation

The respondent of the Vadodara are using 75% of the offline (Paper Form) and the 25% of the

online (E-paper). The reader of the online paper are those who are interested in the Stock market, and

need the continuous update of the news.

75%

25%

Offline (Paper Form) Online (E-paper)

~ 41 ~

3. How long have you been reading the selected newspaper? a. less than 3 months. b. 3 - 6 months. c. 6 – 9 months. d. 9 – 12 months. e. More than 1 year

Particular The Economic

Time % Particular Mint %

Less than 3 months 5 10% Less than 3 months 2 7%

3 - 6 months 6 12% 3 - 6 months 4 13% 6 - 9 months 4 8% 6 - 9 months 1 3% 9 - 12 months 15 30% 9 - 12 months 8 27% More than 1 year 20 40% More than 1 year 15 50%

Total 50 100% Total 30 100%

Interpretation

According to the respondent of The Economic Times & MINT, 40% are reading The Economic

Times more than 1 year & 50% are reading the MINT more than 1 year, 30% are reading The Economic

Times from 9-12 months & 27% are reading MINT from 9-12 months.

10%

12%8%

30%

40%

The Economic TimeLess than 3 months 3 - 6 months

6 - 9 months 9 - 12 months

More than 1 year

7%

13% 3%

27%

50%

MintLess than 3 months 3 - 6 months

6 - 9 months 9 - 12 months

More than 1 year

~ 42 ~

4. Which section/edition of Mint or The Economic Times news you like?

Particular The Economic

Times % Particular Mint % News 10 20% News 5 17% Corporate & Company News 8 16%

Corporate & Company News 7 23%

Market & Economic News 7 14%

Market & Economic News 4 13%

Financial News 10 20% Financial News 5 17% Stock Related News 15 30% Stock Related News 9 30%

Total 50 100% Total 30 100%

20%

16%

14%20%

30%

The Economic TimesNews Corporate & Company News

Market & Economic News Financial News

Stock Related News

~ 43 ~

Interpretation

According to the respondent of The Economic Times & MINT, 30% are reading the Section of

Stock Related News in The Economic Times & 30% are reading the Section of Stock Related News in

MINT.

17%

23%

13%17%

30%

MintNews Corporate & Company News

Market & Economic News Financial News

Stock Related News

~ 44 ~

5. A large portion of the newspaper you are reading is covered with the Advertisement.? (Please tick anyone of the following) a. Highly Agree b. Somewhat agree c. Neutral d. Somewhat disagree e. Highly disagree

Particular The Economic

Times % Particular Mint % Highly Agree 15 30% Highly Agree 5 17% Somewhat Agree 10 20% Somewhat Agree 6 20% Neutral 15 30% Neutral 9 30% Somewhat Disagree 4 8% Somewhat Disagree 7 23% Highly Disagree 6 12% Highly Disagree 3 10% Total 50 100% Total 30 100%

Interpretation

According to the respondent of The Economic Times & MINT, 30% are Highly Agree for the

advertisement coverage in The Economic Times & 17% are Highly Agree for the advertisement in MINT,

30% are also Neutral in both The Economic Times & MINT regarding the advertisement coverage.

30%

20%30%

8% 12%

The Economic TimesHighly Agree Somewhat Agree

Neutral Somewhat Disagree

Highly Disagree

17%

20%30%

23%

10%

MintHighly Agree Somewhat Agree

Neutral Somewhat Disagree

Highly Disagree

~ 45 ~

6. Please mark the satisfaction level in relationship of The Economic Times & MINT for Price,

Delivery Time, Supplement, Quality of Language, Quality of the newspaper?

Q6 Price

Particular The Economic

Time % Particular Mint % Highly Satisfied 15 30% Highly Satisfied 7 23% Somewhat Satisfied 10 20% Somewhat Satisfied 10 33% Neutral 10 20% Neutral 8 27% Somewhat Dissatisfied 12 24%

Somewhat Dissatisfied 3 10%

Highly Dissatisfied 3 6% Highly Dissatisfied 2 7% Total 50 100% Total 30 100%

Interpretation

According to the respondent of The Economic Times & MINT, 30% are Highly Satisfied

with the price of The Economic Times & 23% are Highly Satisfied with the price of the MINT, where

as 20% are Somewhat Satisfied with the price of The Economic Times & 33% are Somewhat Satisfied

with the MINT.

30%

20%20%

24%

6%

The Economic TimeHighly Satisfied Somewhat Satisfied

Neutral Somewhat Dissatisfied

Highly Dissatisfied

23%

33%27%

10% 7%

MintHighly Satisfied Somewhat Satisfied

Neutral Somewhat Dissatisfied

Highly Dissatisfied

~ 46 ~

Q6 Delivery Time

Particular The Economic

Time % Particular Mint % Highly Satisfied 10 20% Highly Satisfied 5 17% Somewhat Satisfied 15 30% Somewhat Satisfied 6 20% Neutral 15 30% Neutral 11 36% Somewhat Dissatisfied 8 16%

Somewhat Dissatisfied 5 17%

Highly Dissatisfied 2 4% Highly Dissatisfied 3 10% Total 50 100% Total 30 100%

Interpretation

According to the respondent of The Economic Times & MINT, 30% are Somewhat Satisfied with

the Delivery Time of The Economic Times & 20% are Somewhat satisfied with the Delivery Time of the

MINT, where as 30% are Neutral with the Delivery Time of The Economic Times & 36% are Neutral

with the Delivery Time of the MINT

20%

30%30%

16%

4%

The Economic TimeHighly Satisfied Somewhat Satisfied

Neutral Somewhat Dissatisfied

Highly Dissatisfied

17%

20%

36%

17%

10%

MintHighly Satisfied Somewhat Satisfied

Neutral Somewhat Dissatisfied

Highly Dissatisfied

~ 47 ~

.

Q6 Supplement

Particular The Economic

Time % Particular Mint % Highly Satisfied 9 18% Highly Satisfied 6 20%

Somewhat Satisfied 15 30% Somewhat Satisfied 10 34%

Neutral 20 40% Neutral 10 33% Somewhat Dissatisfied 4 8%

Somewhat Dissatisfied 3 10%

Highly Dissatisfied 2 4% Highly Dissatisfied 1 3% Total 50 100% Total 30 100%

Interpretation

According to the respondent of The Economic Times & MINT, 30% are Somewhat Satisfied with

the Supplement of The Economic Times & 34% are Somewhat Satisfied with the Supplement of the

MINT, where as 40% are Neutral with the Supplement of The Economic Times & 33% are Neutral with

the Supplement of the MINT.

18%

30%40%

8% 4%

The Economic TimeHighly Satisfied Somewhat Satisfied

Neutral Somewhat Dissatisfied

Highly Dissatisfied

20%

34%33%

10% 3%

MintHighly Satisfied Somewhat Satisfied

Neutral Somewhat Dissatisfied

Highly Dissatisfied

~ 48 ~

Q6 Quality of Language

Particular The Economic

Time % Particular Mint % Highly Satisfied 7 14% Highly Satisfied 3 10% Somewhat Satisfied 15 30% Somewhat Satisfied 10 33% Neutral 16 32% Neutral 8 27% Somewhat Dissatisfied 6 12% Somewhat Dissatisfied 5 17% Highly Dissatisfied 6 14% Highly Dissatisfied 4 13% Total 50 102% Total 30 100%

Interpretation

According to the respondent of The Economic Times & MINT, 30% are Highly Satisfied with the

Quality of Language of The Economic Times & 33% are satisfied with the Quality of Language of the

MINT, where as 32% are Neutral with the Quality of Language of The Economic Times & 27% are

Neutral with the Quality of Language of the MINT.

14%

30%32%

12%12%

The Economic TimeHighly Satisfied Somewhat Satisfied

Neutral Somewhat Dissatisfied

Highly Dissatisfied

10%

33%

27%

17%13%

MintHighly Satisfied Somewhat Satisfied

Neutral Somewhat Dissatisfied

Highly Dissatisfied

~ 49 ~

Q6 Quality of Newspaper

Particular The Economic

Time % Particular Mint % Highly Satisfied 13 26% Highly Satisfied 5 17% Somewhat Satisfied 15 30% Somewhat Satisfied 6 20% Neutral 10 20% Neutral 11 36% Somewhat Dissatisfied 9 18% Somewhat Dissatisfied 6 20% Highly Dissatisfied 3 6% Highly Dissatisfied 2 7% Total 50 100% Total 30 100%

Interpretation

According to the respondent of The Economic Times & MINT, 30% are Somewhat Satisfied with

the Quality of Newspaper of The Economic Times & 20% are Somewhat Satisfied with the Quality of

Newspaper of the MINT, where as 20% are Neutral with the Quality of Newspaper of The Economic

Times & 36% are Neutral with the Quality of Newspaper of the MINT

26%

30%20%

18%

6%

The Economic TimeHighly Satisfied Somewhat Satisfied

Neutral Somewhat Dissatisfied

Highly Dissatisfied

17%20%

36%

20%

7%

MintHighly Satisfied Somewhat Satisfied

Neutral Somewhat Dissatisfied

Highly Dissatisfied

~ 50 ~

15. Findings

During the research I found that the there is some people are who is reading the MINT then the

other financial newspaper. Because the people are not aware of the MINT paper in the market as

they are aware of other newspaper.

In today’s time where all people are having use of the Internet, so they are also reading the news

daily online only. But those who want to do the analysis of the particular report they are reading

the newspaper Paper Form only.

As per my research the people who are reading the same newspaper form the longer time and

suddenly they can’t change the newspaper. Because the newspaper are the habitual product, so

they are can’t change easily.

During the research the customer are asking what type of the section you will give us, because

they are only interested in particular section or edition only. So these are one type of needs & want

of the customer, which company has to fulfil their needs.

During the research we find that the customers are also complaining about the large proportion of

the advertisement then the news given in the newspaper. So sometime the customer are not

interested to read the particular newspaper for longer time.

We find that the price of the particular paper which they are reading is comfortable to them, but

the some customer are also telling the price of the particular newspaper for the Saturday and

Sunday was high then other day.

The customers are complaint about the delivery of the MINT newspaper, because due to the

vendor problem also the customer are getting problem and they blame to the company.

The supplement of MINT which the customer needs and the company is giving is good then other

newspaper.

~ 51 ~

The quality of the language of the MINT then another financial newspaper is good. Because the

language which is given is easily understood by the normally people who known the English, but

the language which is giving in another financial newspaper which was given is high level

language.

According to research the quality of the MINT newspaper is good then another The Economic

Times.

~ 52 ~

16. Limitations

Though this study was taken up with sincere effort to accomplish the objectives, there were

certain factors that held back the satisfactory completion of the same.

The research was dependent on the information provided by the respondents. It may be biased.

The study was confined to Vadodara City only.

Interaction with the respondents was limited due to their busy work.

There were chances that respondents will make assumptions while filling the questionnaire.

100 people cannot give the picture of entire population living in Vadodara City.

~ 53 ~

17. Conclusion

According to the respondent there are 50% are reading The Economic Times & 30% are reading

the MINT

The edition most liked by the respondent is 30% stock related news in The Economic Times &

MINT, 23% are liking Corporate & Company News in MINT & 16% in The Economic Times.

The MINT is attracting the customer by giving different types of gift and the good subscription to

the customer, rather than other financial newspaper.

People are mostly satisfied with the product MINT, but the company must give quality services to

the customers who are not satisfied and also do the sales promotion schemes to increase the sales.

MINT is growing in the media market tremendously. The finance news provided by MINT is

convenient and easy to understand in language.

It is now “No2” in finance sector newspaper because of its marketing techniques and better

customer profiling.

One can feel proud to do internship in MINT. It is one best medium to improve our marketing

skills of person.

~ 54 ~

18. Suggestion

From the study carried out and the analysis of the result obtained from the survey, the following

suggestions and recommendations can help the firm to improve upon the product.

Give more job related advertisements.

Come up with new creative advertisements.

Build proper positioning in the minds of the readers.

Give certain small vouchers package at the time of Diwali or any other festivals, to attract the

customer for longer period.

Service check calls at regular intervals.

Make some events with corporate & the customer of the MINT. To spread awareness of MINT.

The company has to increase the awareness regarding the MINT newspaper in Vadodara cities.

~ 55 ~

19. Learning from the Project

Our work at MINT was of hard core selling with a research on consumer behaviour for the 45

days. We personally went to many corporate offices and got subscriptions for the company.

There were certain concepts which we had learnt during our academic year and were used in the

training period.

They were:-

(1) Relational Purchasing:-

Due to the loyal customer base Hindustan Times has, the new product got many

advantages, like consumers are already aware about brand and quality of Hindustan Times and its

services. The unbiased opinion and judgments, the authors and analysts had put the benchmark in

quality standards and occupied the mindshare of the customer. This boosts the new product sale a

lot and we have actually seen people buying the subscription due to their understanding of brand.

(2) Attractive Pricing:-

Hindustan Times had offered discount up to 30% in the price of yearly subscription of

product and services, aimed at increasing the market share. This special subscription rates

attracted a huge amount of potential customer.

(3) Sales Penetration:-

This is a calculation indicating how much of a particular market for a product or service

has been gained by the active sales.

(4) Customer Retentions:-

Retaining customer for long term transaction and not for a more then one time interaction.

(5) Network Marketing:-

The marketing of MINT through a network of agent of agent, is it household or corporate

networking.

(6) Achievement:-

I have done the sales of the MINT newspaper in Vadodara, I have done 13 subscription

during my Summer Internship Programme.

~ 56 ~

During the full project our learning was many. This was the very first experience for us in a

newspaper company. According to us working in the newspaper industry as a first experience has opened

many future lines for us. We have learnt the basics of management of a newspaper, distribution, sales,

space selling and marketing for sure

~ 57 ~

PART III

ANNEXURE

~ 58 ~

20. Questionnaire

Comparative Analysis of

Mint (Hindustan Times) & The Economic Times

My name is Vikrant Modi & I am student of management studying at Parul Inst. Of Mgt. Research, Vadodara. I am conducting a survey on Comparative Analysis of Mint (Hindustan Times) & The Economic Times. I would be great full if you would answer the questioner below and give your views toward Comparative Analysis of Mint (Hindustan Times) & The Economic Times

On the basis of respondents reading the Economic Times / Mint (Hindustan Times) financial news papers in English (at least one), they are asked the questions below.

1. Which financial newspaper you are reading? d. The Economic Time e. MINT f. Other

2. Which form of newspaper do you prefer?

c. Offline (Paper Form) d. Online(E-Paper)

3. How long you are reading the selected newspaper? f. less than 3 months. g. 3 - 6 months. h. 6 – 9 months. i. 9 – 12 months. j. More than 1 year

~ 59 ~

4. Which section/edition of Mint or The Economic Times news you like?

Mint Section The Economic Times

News. (eg ) Corporate & Company News. (eg

Company new police)

Market & Economic News. (eg Indian economic and market)

Financial News. (eg Banking) Stock Related News. (eg Share)

5. A large portion of the newspaper you are reading is covered with the Advertisement. (Please tick anyone of the following) f. Highly Agree g. Somewhat agree h. Neutral i. Somewhat disagree j. Highly disagree

6. Please mark your satisfaction level in relation to following parameters:

[NOTE FOR MARKING]

A. MINT (Hindustan Times)

Factor Highly Satisfied Somewhat Satisfied

Neutral Somewhat Dissatisfied

Highly Dissatisfied

Price Delivery Time

Supplement Quality of the

language

Quality of news paper material

~ 60 ~

B. The Economics Times

Factor Highly

Satisfied Somewhat Satisfied

Neutral Somewhat Dissatisfied

Highly Dissatisfied

Price Delivery Time

Supplement Quality of the

language

Quality of news paper material

Name:-..................................................................................

Gender:- .....................

Occupation:-.........................................................................

Income:- ........................................

Contact Detail:- ............................

~ 61 ~

21. Bibliography

Company profile:-

(1) https://en.wikipedia.org/wiki/Hindustan_Times

(2) https://en.wikipedia.org/wiki/Mint_(newspaper)

(3) http://www.htmedia.in/brandPage_hindustan.aspx?Page=Page-HTMedia-Mint (4) http://www.htmedia.in/Vision.aspx?Page=Page-HTMedia-Vision

(5) https://en.wikipedia.org/wiki/The_Times_of_India

(6) http://www.htmedia.in/brandSupplement_hindustan.aspx?Page=Page-HTMedia-

mintSupplements

(7) https://en.wikipedia.org/wiki/The_Economic_Times

SWOT Analysis:

(1) http://www.mbaskool.com/brandguide/media-and-entertainment/5958-ht-media.html

(2) http://www.mbaskool.com/brandguide/media-and-entertainment/2306-the-economic-

times.html

Literature Review:-

https://shivanandan.wordpress.com/2011/07/30/economic-times-vs-mint/ Article came in MINT November 13th 2008, Author by Shivanandan

Book Reference

Authors:- Philip Kotler, Kevin Lane Keller, Abraham Koshy, Mithileshwar Jha,

Book:- Marketing Management.

Pearson Publication House,

13th Edition,

Published on 2012.


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