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Complete Open Integrated

Software Portfolio

Complete. Open. Integrated.

Applications

EnterpriseEnterprise

ManufacturingManufacturingIndustriesIndustries

RetailRetail

CommsComms

BankingBanking

InsuranceInsurance

UtilitiesUtilities

OthersOthers

Acquisition of Best-in-Class Companies~ $35 Billion in Targeted Acquisitions

EnterpriseEnterprise

PerformancePerformanceManagementManagement

IdentityIdentityManagementManagement

ContentContentManagementManagement

MiddlewareMiddlewareManagementManagement

DatabaseDatabase

Systems Systems ManagementManagement

Technology

Non-OracleNon-Oracle

OracleOracleOracleOracle

Corporate Administration

Financial MgmtFinancial Mgmt Asset MgmtAsset Mgmt Security MgmtSecurity Mgmt Knowledge MgmtKnowledge MgmtHRHR Help DeskHelp Desk

Oracle Business Applications

Product Product CatalogueCatalogue

eBillingeBilling(EBPP)(EBPP)

Call Center Call Center MgmtMgmt

eSupporteSupport(Self-Care)(Self-Care)

PartnerPartnerPortalPortal

Marketing Marketing and Salesand Sales

Infrastructure

Carrier Grade Framework (e.g. Application Server, Database)Carrier Grade Framework (e.g. Application Server, Database)

Middleware and B2B GatewayMiddleware and B2B Gateway

Universal Data Hubs (Customer, Product, Asset)Universal Data Hubs (Customer, Product, Asset)

ServiceServiceDeliveryDeliveryPlatformPlatform

ServiceDeliveryEnterprise Enterprise

AnalyticsAnalyticsEnterprise Enterprise AnalyticsAnalytics

Operations Operations AnalyticsAnalytics

Operations Operations AnalyticsAnalytics

CRM AnalyticsCRM AnalyticsCRM AnalyticsCRM Analytics

ERP AnalyticsERP AnalyticsERP AnalyticsERP Analytics

Analytics

Oracle Communications Footprint *Before*

Business Operations

ReconciliationReconciliation

Service Fulfillment Billing & Revenue Management Assurance

Service Service AssuranceAssurance

Revenue Revenue AssuranceAssurance

ProvisioningProvisioning

PricingPricing Balance MgmtBalance Mgmt

BillingBilling

InvoicingInvoicing

MediationMediation

PaymentsPayments VouchersVouchers

Revenue ControlRevenue Control

InterconnectInterconnect

SettlementsSettlementsA/R & CollectionsA/R & Collections

Inventory MgmtInventory Mgmt

Service ActivationService Activation

DiscoveryDiscovery

RatingRating

Service Service Creation Creation

EnvironmentEnvironment

Design

eCommerceeCommerce(Order Mgmt)(Order Mgmt)

Non-OracleNon-Oracle

OracleOracleOracleOracle

Corporate Administration

Financial MgmtFinancial Mgmt Asset MgmtAsset Mgmt Security MgmtSecurity Mgmt Knowledge MgmtKnowledge MgmtHRHR Help DeskHelp Desk

Oracle Business Applications

Product Product CatalogueCatalogue

eBillingeBilling(EBPP)(EBPP)

Call Center Call Center MgmtMgmt

eSupporteSupport(Self-Care)(Self-Care)

PartnerPartnerPortalPortal

Marketing Marketing and Salesand Sales

Infrastructure

Carrier Grade Framework (e.g. Application Server, Database)Carrier Grade Framework (e.g. Application Server, Database)

Middleware and B2B GatewayMiddleware and B2B Gateway

Universal Data Hubs (Customer, Product, Asset)Universal Data Hubs (Customer, Product, Asset)

ServiceServiceDeliveryDeliveryPlatformPlatform

ServiceDeliveryEnterprise Enterprise

AnalyticsAnalyticsEnterprise Enterprise AnalyticsAnalytics

Operations Operations AnalyticsAnalytics

Operations Operations AnalyticsAnalytics

CRM AnalyticsCRM AnalyticsCRM AnalyticsCRM Analytics

ERP AnalyticsERP AnalyticsERP AnalyticsERP Analytics

Analytics

Oracle Communications Footprint *After*

Business Operations

ReconciliationReconciliation

Service Fulfillment Billing & Revenue Management Assurance

Service Service AssuranceAssurance

Revenue Revenue AssuranceAssurance

ProvisioningProvisioning

PricingPricing Balance MgmtBalance Mgmt

BillingBilling

InvoicingInvoicing

MediationMediation

PaymentsPayments VouchersVouchers

Revenue ControlRevenue Control

InterconnectInterconnect

SettlementsSettlementsA/R & CollectionsA/R & Collections

Inventory MgmtInventory Mgmt

Service ActivationService Activation

DiscoveryDiscovery

RatingRating

Service Service Creation Creation

EnvironmentEnvironment

Design

eCommerceeCommerce(Order Mgmt)(Order Mgmt)

Solutions Map – Overall View

Customer Channels

Infrastructure

Quote & ProposalOrder & Contract Mgmt

Quote & ProposalOrder & Contract Mgmt MarketingMarketing eBillingeBilling Call CenterCall CenterServiceService

PartnerMgmt

PartnerMgmtSalesSales

Indirect

ProcurementCPM

Facilities

Management

Human

ResourcesProjects CompensationFinancials

Technology [e.g. Spatial Database, Application Server, RAC, Oblix, Times Ten]

Integration Framework (e.g. BPEL)

Data Hubs (Asset Hub, Product Hub) Universal Customer Master

HelpDesk

Non-OracleOracle

Oracle’s Utilities Footprint : Before

Operational Functions

Rating & BillingRating & Billing

Credit & Collections

DistributionManagementDistributionManagement

Utility Asset Field ServiceUtility Asset Field Service

RetailTransactionManagement

RetailTransactionManagement

Asset Management/

Work Management

Analytics

Enterprise Analytics

ERP Specific

Operations Specific

CRM Specific

Scheduling& Settlement

Energy Trading &

Risk ManagementSCADA GIS

Load Profiling

& Pricing

OutageManagement

OutageManagement

Meter DataManagement

Corporate Administration

Customer Asset Field Service

Solutions Map – Overall View

Customer Channels

Infrastructure

Quote & ProposalOrder & Contract Mgmt

Quote & ProposalOrder & Contract Mgmt MarketingMarketing eBillingeBilling Call CenterCall CenterServiceService

PartnerMgmt

PartnerMgmtSalesSales

Indirect

ProcurementCPM

Facilities

Management

Human

ResourcesProjects CompensationFinancials

Technology [e.g. Spatial Database, Application Server, RAC, Oblix, Times Ten]

Integration Framework (e.g. BPEL)

Data Hubs (Asset Hub, Product Hub) Universal Customer Master

HelpDesk

Non-OracleOracle

Oracle’s Utilities Footprint : After

Operational Functions

Rating & BillingRating & Billing

Credit & Collections

DistributionManagementDistributionManagement

Utility Asset Field ServiceUtility Asset Field Service

RetailTransactionManagement

RetailTransactionManagement

Asset Management/

Work Management

Analytics

Enterprise Analytics

ERP Specific

Operations Specific

CRM Specific

Customer Asset Field ServiceCustomer Asset Field Service

Scheduling& Settlement

Energy Trading &

Risk ManagementSCADA GIS

Load Profiling

& Pricing

OutageManagement

OutageManagement

Meter DataManagement

Corporate Administration

16 of 21 Fortune 500

Natural ResourcesNatural Resources

13 of Top20 Fortune 500

UtilitiesUtilities

9 of Top 10 Global

Industrial MfgIndustrial Mfg

65 of Top 100

Consumer ProductsConsumer Products

Leadership

20 of Top 20 Service Providers

CommunicationsCommunications

9 of Top 10 Academic

Universities

EducationEducation

4 of Top 5Fortune 500

Engr & ConstructionEngr & Construction

9 of Top 10 GlobalIT Services Firms

Professional SvcsProfessional Svcs

3 of Top 5 Airlinesin Fortune 500

Travel & TransportTravel & Transport

Over 300 LeadingProviders

HealthcareHealthcare

• 1,000 to 9,500 Products • $10.1B to $22.4B Revenue• 42,000 to 81,000 Employees• 8,000 to 22,000 Developers• 8,700 to 16,900 Sales Reps• 200,000 to 300,000 Customers• 12,000 to 19,500 Partners• 2M to 6M OTN Members• 90 to 425 User Groups• 0 to 32 Advisory Boards

The Last 4 Years

Oracle Database

• Database

• Database on Linux

• Embedded Database

• Data Warehousing

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Extreme Performance

Oracle Fusion Middleware

More than 200 Product Awards

Leader in 18 Magic Quadrants

Leader in 12 Forrester Waves

Oracle Applications

• Customer Relationship Management• Human Capital Management• Enterprise Performance Management• Supply Chain Management

• Retail • Communications • Financial Services• Public Sector• Professional Services

• North America• United Kingdom

Since acquisition, new versions of

applications product lines have been

released

New versions areon the horizon

All backed by Oracle Lifetime Support

Applications Unlimited

EBS 12 EBS 12.1 EBS 12.x

Enterprise 9.0 Enterprise 9.1

Enterprise 9.x

Siebel 8.0 Siebel 8.1 Siebel 8.2

EnterpriseOne 8.12

WorldA9.1

EnterpriseOne 9.0

WorldA9.x

Fusion 1.0

New Zealand Leadership Team

New Zealand Marketplace

• Customer Growth

• Product Growth

• People Growth

• Ecosystem Growth

Software as a ServiceSoftware as a Service

Product Lifecycle ManagementProduct Lifecycle Management

Demand SensingDemand Sensing

Social CRMSocial CRM

Demand PlanningDemand Planning

TransportationTransportation

Governance, Risk & ComplianceGovernance, Risk & Compliance

Supply Chain PlanningSupply Chain Planning

ProcurementProcurement

ManufacturingManufacturing

Human Capital ManagementHuman Capital Management

FinancialsFinancials

CRM Sales and MarketingCRM Sales and Marketing

New Zealand Trends Competitive Advantage is Outside the 4 Walls

New Zealand Trends Competitive Advantage is Outside the 4 Walls

Enterprise Performance ManagementEnterprise Performance ManagementBusiness IntelligenceBusiness Intelligence

Software as a ServiceSoftware as a Service

Product Lifecycle ManagementProduct Lifecycle Management

Demand SensingDemand Sensing

Social CRMSocial CRM

Demand PlanningDemand Planning

TransportationTransportation

Governance & ComplianceGovernance & Compliance

Supply Chain PlanningSupply Chain Planning

ProcurementProcurement

ManufacturingManufacturing

HCMHCM

FinancialsFinancials

CRM Sales and MarketingCRM Sales and Marketing

New Zealand Trends Competitive Advantage is Outside the 4 Walls

New Zealand Trends Competitive Advantage is Outside the 4 Walls

COLLABORATIVECOLLABORATIVE

APPLICATIONSAPPLICATIONSERPERP

New Zealand Trends

• Simplification

• Software as a Service

CRM is on the Move

Transactions

1988-1998

Analytics

1998-2008

Conversations

2008-2018

Looking Forward

On Premises CRM52%

On Demand CRM34%

In ERP CRM14%

IDC estimates that the APAC SaaS CRM market will grow at CAGR 37.2%, currently valued at US $124M and expected to reach US $223M by 2010.

IDC Market CRM SaaS APAC

NZ CRM Customers

Growth of SaaS

Complete Open Integrated

• Insight

• Solution Value Assessment

• Software Consolidation

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Complete Open Integrated