COMPUTER TECHNOLOGY

Electronic Mail

Advantages of Using E-mail:

Less intrusive than a phone callCheaper and faster than a letterLess hassle than a FAXEliminates differences in time zones

Anatomy of an E-mail Message

An E-mail message is very similar to an office memo, sharing the following characteristics: Fairly short Single topic Written in an informal style

Anatomy of an Email Message

Email Messages Contain Two Parts: Header

Addressing information To From Subject

Message Body Actual text of the message

Sample E-mail message

Anatomy of an E-mail Address

An email address can be broken down into three sections:

1kseale@2alpinedistrict.3org 1User Id 2Host Address 3Domain

Email Features:

Additional FeaturesAddress book Spell Check Tag messages for easy

identification Mail filter that sorts incoming

mail Electronic signature

Basic FeaturesSend ReplyForwardDeleteAttach filesPrintStore files

Optional Fields:

Cc: (carbon copy) If a message is intended primarily for one person but would

also be useful to other people, use the cc: field for other addresses

Bcc: (blind carbon copy) Message is sent to that recipient without their address being

visible in the header received by the other recipients Used to preserve someone’s privacy or not broadcast that

person’s e-mail address

Mailing List

A list of email addresses identified by a single name, such as mail-list@sandbay.com.

When an email message is sent to the mailing list name, it is automatically forwarded to all the addresses in the list

Signatures

Identifies the sender in some wayPersonalizes your e-mailSaves you from retyping the same identifying lines for

each messageGenerally, keep your signature to no more than four lines

Netiquette Guidelines:

Keep your messages short and to the pointWatch your grammar and spellingBe careful with humor, avoid sarcasmUse uppercase words sparingly

UPPERCASE TEXT YELLS AT THE RECIPIENTNever leave the Subject: field blankInclude your name and contact information in the message

body (signature)

E-mail Jargon

Spam Unsolicited e-mail sent to many people

Flame An angry e-mail message; meant to be hostile

Emoticon An e-mail element that represents a feeling

such as a smiley face or (: